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3Trouble shooting
Usually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Fault/display
The appliance does not work The plug is not plugged into the mains
The symbol lighting is not
working.
The ventilation system is not
working.
"‚‹
"‚‚
Nothing on the display
The indicators/symbols are
flashing
"ƒ
"...
"†
+ heat setting and signal
tone
"†
and signal tone
"‚
/
"‡
"‹
"Š
"‰
"‰ƒ‹ƒ
"‰ƒ‹„
"‰ƒ‹...
"‰ƒ‹†
Do not place hot pans on the control panel.
Possible cause
Power cut
The circuit breaker is faulty
The control unit is faulty.
The metal grease filter has not been inserted cor-
rectly.
The filter detection sensor is not working.
The metal grease filter is saturated.
The activated charcoal filter is saturated.
The power supply has been disconnected.
The appliance has not been connected as shown
in the circuit diagram.
Electronics fault.
The control panel is wet or an object is covering it. Dry the control panel or remove the object.
The electronics have overheated and switched off
the affected hotplate.
The electronics have overheated and all the hot-
plates have been switched off.
There is a hot pan near the control panel. There is
a risk that the electronics will overheat.
There is a hot pan near the control panel. To pro-
tect the electronics, the hotplate has been
switched off.
The hotplate has overheated and has been
switched off to protect the work surface.
The transfer settings function cannot be activated Touch any touch control to check the fault code. You can cook as
The FlexPlus cooking zone cannot be activated
The hotplate has been operating continuously for
an extended period.
The temperature sensor has overheated and the
hotplate has been switched off.
The temperature sensor has overheated and all
the hotplates have been switched off.
The battery in the temperature sensor is flat.
The temperature sensor is disconnected.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Solution
Connect the appliance to the electricity supply
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for the appliance
is OK
Call our after-sales service.
Insert the metal grease filter correctly. ~ "Cleaning" on page 41
Call the after-sales service.
Clean the metal grease filter.~ "Cleaning" on page 41
Replace the activated charcoal filter. ~ "Cleaning" on page 41
Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
Check that the appliance has been connected as shown in the cir-
cuit diagram.
If the fault cannot be rectified, inform the technical after-sales ser-
vice.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the pan. The fault code will go out shortly afterwards. You
can resume cooking.
Remove the pan. Wait a few seconds. Touch any touch control.
When the fault code on the display goes out, you can resume
cooking.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
usual without using the transfer settings function. Contact the
technical after-sales service.
Touch any touch control to check the fault code. You can use the
remaining hotplates to cook as usual. Contact the technical after-
sales service.
The automatic safety switch-off function has been activated. See
the section entitled
Wait until the temperature sensor has cooled down sufficiently
before activating the function again.
If you are not using the temperature sensor, remove it from the
cookware and keep it away from the other hotplates and sources
of heat. Switch the hotplates back on.
Replace the 3 V CR2032 battery. See the section entitled
~ "Changing the battery"
Switch the function off and then on again.
Trouble shooting
en
47
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