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REVISIONS Revision History Revision Comment Date Issue 01 A04815 Nov 2016 Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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LEGAL NOTICES Disclaimer In no event shall Honeywell be liable for any damages or injury of any nature or kind, no matter how caused, that arise from the use of the equipment referred to in this manual. Strict compliance with the safety procedures set out and referred to in this manual, and extreme care in the use of the equipment, are essential to avoid or minimise the chance of personal injury or damage to the equipment.
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LEGAL NOTICES This page deliberately blank. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Safety Warning Labels ....................8 2.2.2 Equipment Rating Labels (Hazardous Locations) ............9 2.2.3 Warning Labels ......................10 Touchpoint Pro Introduction ......................11 TPPR Access Levels ......................11 TPPR Control System Layout ................... 12 3.2.1 Centralised Command and Control Option ..............13 3.2.2...
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5.13.6 Replacing an SD Card ....................37 5.14 Accessing Help ......................... 37 5.15 System State Relays ......................38 5.15.1 ROM Output Relays on System Fail ................38 Alarms, Faults, Warnings and Inhibits ..................39 Latching Alarms ........................ 39 Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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How to use the Configuration Settings Test Mode ............53 Cause and Effect Test ...................... 54 8.5.1 How to use the Cause and Effect Test Mode:.............. 54 Panel Button Test ......................55 System Relay Test ......................55 LCD Screen Test ......................56 Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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16.3.3 TPPR 19 Inch Rack ..................... 84 16.3.4 TPPR I/O Modules ....................... 84 16.3.5 TPPR Power Supply Units ................... 85 16.3.6 TPPR Ring Coupling Module ..................85 16.3.7 TPPR Backplanes ......................85 Touchpoint Pro Pt. No. 2400M2566_1_EN viii Operating Manual...
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CONTENTS 16.3.8 TPPR Packaging ......................85 17 Table of Icons ..........................86 18 List of Illustrations ........................88 19 List of Tables ..........................90 Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Check the product rating plate and look for the following marks to ensure that the supplied equipment is suitable for its intended location and purpose: Products bearing the CE mark conform to all applicable European Directives as stated on the Honeywell product specific EU Declaration of Conformity.
All versions of Enclosure are electrical Class 1, and must be connected to Protective Earth (Ground). 10. The Touchpoint Pro installation must include a means of isolating or disconnecting the input voltage supply. The isolation or disconnection device must be conveniently located close to the system and be clearly labelled.
Do not use sharp objects to operate the Touchscreen as this could irreparably damage the User Interface and adversely affect its IP rating. Use only soft, damp cloths or screen wipes to clean the Touchpoint Pro. Do not use solvents or abrasives as they will damage the User Interface.
SAFETY 1.3.3 TPPR Documentation Suite The TPPR documentation is supplied on CD-ROM with new systems, and is available to download from the Honeywell Analytics website, whose address is on the back cover. The downloadable TPPR documentation suite consists of: •...
Mechanical hazards (Heavy components, swinging access doors) • Environmental hazards (toxic atmospheres) • Fire and Ignition hazards (Touchpoint Pro is not ATEX/IECEx Zone 1 certified, and cannot be used in flammable atmospheres, or where oxygen concentrations >25% v/v O 2.1.1 Warnings and Cautions Safety of this equipment is reinforced by the use of safety labels that are fixed to the equipment in a visible manner.
The following specific hazards are associated with the use of this equipment: DANGER – IGNITION HAZARD The Touchpoint Pro Controller is NOT ATEX/IECEx safe, and it may only be installed in safe areas where there are no flammable atmospheres, and no oxygen concentrations >25 % v/v O DANGER –...
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VOCs or corrosives, or if improperly handled or carelessly disposed of. CAUTION – RISK OF PERMANENT EYE AND BODY DAMAGE Always wear suitable eye protection and PPE when installing or removing the Touchpoint Pro system, or any of its components.
Note: Earth (Ground) Location Point labels are used inside the system and are not normally visible to the operator. Figure 5. Controller Rear Cover with Example Labels See next page for further information. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Note: The CE mark and Notified Body number 0518 shown on product labels does not apply to Type ‘n’ approval. Figure 7. Typical TPPR Product Label Note: Similar labels appear on the Modules and the Backplanes. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
3 Touchpoint Pro Introduction Touchpoint Pro (TPPR) is a Command and Control System designed for the Honeywell Analytics’ (and third party) range of fixed sensors and detectors. It provides constant sensor monitoring with automatic alarm response and notification. Its alarm levels and responses are fully customisable and all events and errors are logged on a removable SD card for easy archiving.
TPPR Building Blocks The illustration above shows wall mounted units but rack mounted and floor standing units use the same building blocks. Enclosures can also hold multiple backplanes to allow for future system expansion. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
The diagram below shows an example of a typical distributed setup showing both safe zone and zone 2 remote units. Sensors <1 km <1 km Max. Loop 3 km Actuators <1 km <1 km Lamp Stack Figure 17. TPPR Controller with Remote Units and Field Devices Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Connections for one SD Card and one USB drive • 10/100 Mbps Ethernet connection (for networked interfacing) • Optional dual RS 485 Modbus RTU interface Figure 19. TPPR Controller Cover with Connection Map Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Windows 7, 8 and 8.1 are supported for use with PC Configuration software. CAUTION Honeywell will not be held liable for any loss or damage caused by any security breach, no matter how caused. Windows XP is considered a high security risk and is not recommended.
Licences The TPPR controller software does not require a licence. Please contact your local Honeywell supplier or distributor to obtain licences for the optional PC Configuration and Webserver options. Refer to the PC Configuration or Webserver User Guides for details on installing and managing licences.
CCB can identify which module has failed by knowing which addressable modules are still active. TPPR Controller Input Modules Output Modules Backplane DIN Rail Ring 'A' Redundancy Ring 'B' Circuits Gas Detectors TPPR- Activated Field Devices Figure 22. TPPR Controller Typical Schematic Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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PSU and modules, but no Control Module). Figure 23. Ring Circuit With All Modules Working Figure 24. Ring Circuit With a Failed Module Further information can be found in Ch.18 Ring Communication Errors. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
3.3.14 Sensor Catalogue The TPPR Controller is pre-loaded with an updatable sensor catalogue that lists all of Honeywell Analytics’ current gas sensors, each with a full default configuration setting that can be loaded when commissioning the Input modules. The full configuration can be viewed afterwards, and individual parameters changed if desired.
(DC-UPS). When specifying power supplies, you should consider cabinet internal temperatures and cooling. In addition, power supplies should be rated to allow for current surges and peaks. Contact your Honeywell representative for advice. WARNING AC power supplies must have a permanent connection to a protective earth, according to local regulations.
PSU. The RDN will take power from either input and output it as a single source. See diagram below for cabling details. Note: The RDN Output can also provide further redundancies via an optional battery backup and DC Uninterruptible Power Supply (DC-UPS) module. Failure Monitor 20 A Load Figure 28. Power Redundancy Module Operation Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Replace Battery relay: Closed when batteries fail load test (red or buzzer) 7 & 8 Do not use as Inhibit belongs to the Controller only 11 – 13 Not normally used Table 5. DC-UPS Secondary Terminal Allocation Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
A new set of 12 / 27 Ah batteries should supply 22.5 V at 20 A for up to 16.75 / 32 minutes respectively, depending on the connected load. However, you should be aware that all batteries deteriorate over time, and Honeywell recommend that you check and replace them regularly to ensure optimum performance in an emergency.
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INTRODUCTION 24 VDC 24 VDC 20 A 12 VDC 12 VDC 20 A max Battery Battery Load Isolator Switch Figure 30. Battery Circuit Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
4 Configuration Files WARNING Only Honeywell trained and authorised persons or qualified persons trained in accordance with the Touchpoint Pro Technical Handbook should edit, restore or delete configurations as errors can adversely affect system functions. 4.1 Viewing and Editing the Configuration TPPR systems are normally configured to the customer’s requirements on manufacture, but you can view and edit the...
4.4 Deleting the Configuration The Administrator has the option to delete the system configuration. This option is for specific circumstances only, and is not intended for normal use. See the Touchpoint Pro Technical Handbook for further information. Touchpoint Pro Pt. No. 2400M2566_1_EN...
Webserver User Guide for information on licensing, setup and day-to-day running. The TPPR controller requires a static IP address for use with the Webserver, normally obtained from your site IT department. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Normal in Fault Alarm Inhibit One or more input channels One or more channels are are in Alarm in Inhibit Warning One or more Warnings are active Table 8. System Alert Icons Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
NORMAL OPERATION 5.5.4 Touchscreen Navigation The icons in the navigation bar are used to navigate through the User Interface Software. System Status (Home) Back Inputs Outputs Figure 33. Touchscreen Navigation – Input and Output Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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NORMAL OPERATION Active Events Login Filter Events User Logged In Inputs Tool Box Figure 34. Touchscreen Navigation – Active Events Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Shows detailed information about the channel including Custom ID, sensor and gas Input Details name, gas reading, configured alarms and alarm levels. View Signal Administrator Shows the raw signal being received on the channel. Table 9. Input Channel Menu Options Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Select the Filter icon to filter by status – Fault, Inhibit, Warning or All, as shown below: Figure 37. Outputs Screen with filter options Select a channel. Depending on your access level, a number of options may be shown: Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Note: Webserver (if used) will by default display both MaxLine and MinLine. This can be changed to show only MaxLine, only MinLine or both. Figure 38. Trend Graph Screen Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
From the System Status screen select the Tool Box icon then Panel Configuration Select Print Active Events Select Enabled or Disabled and then Apply When enabled, each event will be sent to the printer as it occurs. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
The Diagnostics screen gives information about the firmware versions of system components, and details of the status and any errors. This information could be required by Honeywell Analytics to assist with technical support. The Diagnostics screen also provides access to the TPPR system test modes (see Ch.12.3 How to Test the TPPR).
• Select About to view software and firmware versions. • Select Service Contact for details of how to access technical support. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
An output is an a Force or Force Deactivate state Table 11. System State Relay Operation 5.15.1 ROM Output Relays on System Fail Note: if there is a system failure all ROM output relays will de-energise, regardless of their configured states. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
As TPPR and associated sensors are fixed equipment, the user must consider how the STEL feature is to be used as it is the sensor and not an individual that is exposed to gas. Touchpoint Pro Pt. No. 2400M2566_1_EN...
(default is 110% of the programmed range). This signal is normally set to latching. The Over Range Warning has a higher priority than the Full Scale Exceeded warning. If the Over Range Warning is asserted, the Full Scale Exceeded warning is cleared. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
• Over Range Warning is enabled and set to 120% of the pre-set gas range (Latched) WARNING The Over Range Warning parameter must be configured to 100 %FSD to ensure compliance with EN60079-29-1. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Over Range Active Below 100% — applied now and Full Scale Over Range Cleared Exceeded should auto-clear. Full Scale Exceeded Active Full Scale Exceeded cleared Table 13. Falling Gas Reading Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
6.8.3 Special Considerations when using Catalytic Sensors Touchpoint Pro continually carries out diagnostics to prove that the system is operating correctly and faults such as wiring faults will clear automatically when the system detects that the fault has been corrected.
High ‘off-scale’ readings may indicate an explosive concentration. AVERTISSEMENT Des résultats dépassant considérablement l’échelle peuvent être indicateurs d’une concentration explosive. WARNING Over range gas alarms should be investigated before attempts are made to reset them. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Acknowledging an alarm silences the buzzer and the alarm icon stops flashing, but latched alarms are not automatically reset. Note: The Alarm Update function modifies the operation of Output channels when events are acknowledged. Refer to the description of Alarm Update. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Select the Active Events icon to show all active events, then the Filter icon and select Fault or Warning from the popup menu. Figure 41. Active Events Screen Showing the Filter Option Buttons Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
From the System Status screen navigation bar, select the Inputs icon and, if appropriate, the Outputs icon. Select the required channel and select Inhibit from the popup menu. To clear inhibits, select the required channel and select Clear Inhibit from the popup menu. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
It is possible to have more than one inhibit condition active on a channel, and you have to resolve all inhibit conditions before the inhibit can be cleared. Figure 42. Inputs Screen with menu options Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
7 Maintenance Procedures WARNING Maintenance procedures should only be carried out by Honeywell authorised persons or qualified persons trained in accordance with the Touchpoint Pro Technical Handbook as errors can adversely affect system functions. This chapter describes how to perform common maintenance operations.
Battery Enclosure Maintenance Open the battery enclosure (if fitted) and: • Visually inspect the Touchpoint Pro Battery Box, batteries and all exposed cabling, particularly for signs of corrosion. • Check the batteries for physical security, cable damage, or loose connections.
All events generated while the system is in test mode will be logged in the event history. Therefore a test record can be generated once testing is completed (see Ch. 7.6 How to Print Active Events). Touchpoint Pro Pt. No. 2400M2566_1_EN...
30. Select Stop Field Inputs Test. 31. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
51. Select Stop Configuration Settings Test. 52. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
77. Select Stop Cause and Effect Test. 78. The system will show a confirmation message that it has returned to normal operation. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
105. Select the Menu icon: 106. Select Stop System Relay Test. 107. The system will show a confirmation message that it has returned to normal operation. 108. Reconnect TB4 and TB5 if necessary. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Note: The system will indicate a fault and the System Fault relay will open while a Force condition is present. WARNING Check and ensure that the system is restored to normal operation once all testing is finished. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
MAINTENANCE 9 Calibrating Gas Sensors This section is included for information only. Please refer to the Touchpoint Pro Technical Handbook for detailed instructions. WARNING Only Honeywell trained and authorised persons or qualified persons trained in accordance with the Touchpoint Pro Technical Handbook should carry out Calibration procedures as errors can adversely affect system functions.
Disable or inhibit any operations or actions that may result from gas readings before starting this test. The Touchpoint Pro controller calibration should not be used to adjust for deficiencies in the sensor / transmitter gas calibration. Failure to observe this can result in significant accuracy errors.
This section explains how to deal with problems that may occur during system operation. Contact Honeywell Analytics for support if required, using the contact details given on the last page of this manual, and having the system details ready (found on the label inside the TPPR Controller’s enclosure).
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Refer to the Input Details for that channel from the Inputs screen. mA input channel There is a The mA loop Touchpoint Pro converts the 4-20 mA signal it receives discrepancy requires from the sensor to a gas reading. If the discrepancy is between the...
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2. Remove CCB with lowest firmware version until replacement can be fitted (Update CCB configuration in controller). User Interface Lost Admin User error A Honeywell authorised engineer is required to create a (Touchscreen) password new Admin user. Forgotten passwords cannot be recovered. Touchpoint Pro Pt.
Check TCP/IP settings, check if the PC network adapter is enabled, check proper cable connections. The Ethernet port of the Touchpoint Pro Control Module should be connected to a network. Please refer to Ch.5.2 Cabling Requirements for further information.
CCB = Control Centre Board; COB = Communication Board; I/O = Input/Output Module; UDID = Unique Device Identifier. Honeywell Service Centre details are on the back page, and your local service contact may be found in: Configuration Settings>System Status>Tool Box>Global Settings>Service Contact Settings.
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Operation failed; an I/O Module Each TPPR Refer to Error 23 with the same UDID does component has a Contact your local representative to obtain a already exist on the system. unique identifying replacement module. code. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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3. If necessary, create a new user with the appropriate access level. The Username/Password is ———//——— ————————//———————— incorrect, please try again. Access denied; your current access level does not allow the ———//——— ————————//———————— intended operation. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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- firmware update ———//——— ————————//———————— failed. Operation failed; CRC mismatch ———//——— ————————//———————— - firmware update failed. Firmware could not be applied - ———//——— ————————//———————— firmware update failed. Configuration restore operation ———//——— ————————//———————— failed. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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If the gas instructions in chapter 6, using the ‘First Span’ response falls below function. 50% of the original value this error occurs. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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2. If the error has not cleared, if possible cycle operation timeout to read or write a the power to the system. value from / to non- 3. If the problem persists, please contact your volatile memory local service representative. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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3. If the error persists, update the CCB firmware. 4. If the problem persists, please contact your local service representative. Not used — — Not used — — Not used — — Not used — — Not used — — Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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Operation failed; Bead Fault. TPPR cannot read Check all field wiring to the sensor. It is the bead current from possible that the sensor has failed, Refer to the the connected mV manufacturer’s instructions sensor Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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2. Return to the System Setup screen and retry system the Ring Initialisation operation. Initialisation timeout has An internal system Power cycle the TPPR system occurred. Please cycle the timeout has occurred power to the TPPR system. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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— 1. Check that the SD Card has enough free please insert SD Card! memory available for the operation. 2. Check that it is correctly inserted in the socket. 3. Retry the operation. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
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Please retry the operation. If the problem from CCB. Please retry the persists, please contact your local service operation. If the problem representative. persists, please contact your local service representative Table 15. Error Codes and Remedies Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Note: Channels associated with a faulty module will also be reported as faulty, but these events may be ignored as the parent module has shut-down and is unable communicate any channel data. See the Touchpoint Pro Technical Handbook for further information, or ask your Service Contact for advice. 12.4 Modules Reporting a Fault If the system detects a module fault, the fault will be reported on the screen and the module’s LED will change colour to...
Check the connections and wiring at remote cabinets and cable joints, and then work backwards toward the Controller while checking for degraded, damaged or shorted wiring, particularly within exposed cable runs. • Refer to the Touchpoint Pro Technical Handbook Ring Fault Diagnostics and Debugging Techniques. Touchpoint Pro Pt. No. 2400M2566_1_EN...
13 Further Assistance and Training It is not always possible or desirable to include all of the possible technical or help issues. Honeywell has a team of dedicated technical specialists available to handle technical support or general help issues that are not covered in this guide, and who can help you to organise User or Field Service Engineer training if required.
CSA 22.2 No. 152 & FM 6310/20 La performance en conformité avec la CSA est valide uniquement lorsque l’appareil est connecté aux détecteurs de gaz catalytiques Honeywell modèle 705 ou à des détecteurs de gaz 4 - 20 mA dûment approuvés.
The certification marking that is applied to the product is shown below: Ex II (1) GD BVS 16 ATEX G 002 X for EN 60079-29-1, EN 50104 and EN 50271 PFG 16 G 002 X for EN 50104, EN 45544-1/2/3 and EN50271 Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
TPPR system the configuration must be verified before use, for example by confirming the printed system configuration and channel configuration reports. Note: The power supply units have not been assessed by DEKRA Exam. Any suitable power supply may be used. Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
14.3.3 Special Conditions for Use When Used for Measurement of Toxic Gases or Oxygen Refer to Certificate PFG 16 G 002 X. When used as EN 45544-2 apparatus, Touchpoint Pro is suitable for use with transmitters where the output at the limit value is between 4.96 mA and 12 mA.
To maintain compliance with EN 45544 the calibration interval must not exceed 6 months. Touchpoint Pro is suitable for use with transmitters where the output at the limit value is between 4.96mA as 12.0 mA. Please refer to EN4544-1 Annex A for further information.
PPP = Part Code i.e. 842 for a standard WM Z = Zone 2 Div. 2 Stainless Steel Wall Cabinet Enclosure YY =Year of Manufacture WW = Week of Manufacture NNN = Sequential Serial Number Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Table 20. Spare Parts List Please contact your local Honeywell Service Centre (see back page) if you want to order these parts as spares. Some items are not listed as they are only available to Honeywell Service Centres, OEMs and Partners.
The foam can be recycled and reused as ® Stratocell where such recycling facilities exist. TPPR floor standing units may be shipped on ISPM15 certified wooden pallets that may be reused, recycled or returned. Figure 44. ISPM15 Pallet Mark Example Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...
Example of a Ring Fault Event Log Table 17. Applicable National and International Standards Table 18. National and International Certificates Table 19. TPPR Standard System ID Configuration Chart Table 20. Spare Parts List Touchpoint Pro Pt. No. 2400M2566_1_EN Operating Manual...