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Faults and troubleshooting
Fault indicator and error codes
If a fault occurs in the robot vacuum, it will stop cleaning immediately. The fault indi-
cator and/or a coloured error code will indicate a fault.
Eliminate the cause of the fault.
Start the (cleaning) programme again.
Signal
Cause
The robot vacuum cannot
find the charging station.
The wheels are jammed.
The brush roller can barely
turn.
The brush roller is jammed
and does not move.
The blower is clogged.
The robot vacuum cannot
orientate itself in a saved
map.
The room may have chan-
ged too much.
Solution
Please place the robot vacuum on the
charging station.
Check that the large driving wheels turn.
If necessary, clean all the wheels as de-
scribed in "Cleaning the wheels and rol-
lers".
Check how easily the brush roller turns
and, if necessary, clean the brush roller
as described in "Cleaning the brush rol-
ler".
Check how easily the brush roller turns
and, if necessary, clean the brush roller
as described in "Cleaning the brush rol-
ler". Switch the appliance off and on again
using the on/off switch.
Take out the dust box and check the robot
vacuum for foreign objects; remove if ne-
cessary. Switch the appliance off and on
again using the on/off switch.
Try restarting the appliance somewhere
else in the room – but do not move the
charging station. If the vacuum cleaner's
surroundings have changed considerably,
create a new map as described in "MAP
cleaning programme".
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