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Motorola ASTRO XTS 4000 User Manual
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ASTRO
XTS
4000
Digital Portable Radio
User Guide
6871618L01-A

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Table of Contents
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Summary of Contents for Motorola ASTRO XTS 4000

  • Page 1 ® ™ ASTRO 4000 Digital Portable Radio User Guide 6871618L01-A...
  • Page 2 This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1-888-567-7347 Hereby declares that the product:...
  • Page 3 No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
  • Page 4 Notes...
  • Page 5: Table Of Contents

    Digital PTT ID .................. 60 Dynamic Regrouping (Trunking Only) ..........61 Trunking System Controls ............... 64 ARS User Login and Text Messaging Features ..67 Automatic Registration Service (ARS) ..........67 ARS User Login Feature ..............69 ASTRO XTS 4000...
  • Page 6 Text Messaging ................74 Helpful Tips ....... . . 87 Radio Care ..................87 Service .....................89 Battery .....................90 Accessories.
  • Page 7: General Radio Operation

    PHONE CALL display is shown using the special display font. Phone Menu entries are shown similar to the way they appear on the radio’s display. This means “Press the right side of the Press 4-way Navigation button.” ASTRO XTS 4000...
  • Page 8: Your Xts 4000 Radio

    General Radio Operation Your XTS 4000 Radio...
  • Page 9: Physical Features Of The Xts 4000 Radio

    Table 2 on page 4. Check with your dealer for more information supporting the programmable buttons. Any references in this manual to controls that are “preprogrammed” mean that a qualified radio technician must use the radio’s programming software to assign a feature to a control. ASTRO XTS 4000...
  • Page 10: Display

    General Radio Operation Table 2: Programmable Features Feature Page Feature Page Feature Page Audio Phone Select Call Alert PL Defeat Selective Call Call Response Private Call Site Lock/ Unlock Channel Repeater/Direct Site Search Dynamic Priority Reprogram Status Request Emergency Ring Style TX Power Level Scan List Volume Set...
  • Page 11 Indicates the type of ring style selected for incoming calls or pages. Direct • On = you are talking directly to another radio, not through a repeater, during conventional operation only • Off = you are talking through a repeater ASTRO XTS 4000...
  • Page 12 General Radio Operation Table 3: Status Symbols (Continued) Icon Description Loudspeaker • On = Audio is routed to the radio’s external speaker • Off = Audio is routed to the radio’s internal speaker Monitor (Carrier Squelch) The selected channel is being monitored during conventional operation only.
  • Page 13 Icon is displayed together with the Inbox Full or New Message icon. Inbox Full Indicates the radio has received a new message and the inbox is full. New Message Indicates the radio has received a new message. ASTRO XTS 4000...
  • Page 14 General Radio Operation Menu Entry (Softkey) The bottom row of the display contains one to three menu entries (also known as softkeys). The menu entries allow you to select one of several menus to access the radio’s features. The menu entries are accessed through the Menu Select buttons.
  • Page 15 Some features do not require you to press the Home button to go to the home display. This reduces the required number of key presses. ON/OFF Button This button is used to power up or power down the radio. ASTRO XTS 4000...
  • Page 16: Keypad

    General Radio Operation Data Button A CPS programmable button that can be programmed to launch specific data features such as text messaging and location service. Programmable Buttons The programmable buttons can be programmed for features as specified in the CPS. These buttons provide you convenient access to commonly used radio features.
  • Page 17 General Radio Operation Table 5: Keypad Characters (Continued) Number of times the key is pressed ASTRO XTS 4000...
  • Page 18: Alert Tones

    General Radio Operation Alert Tones An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones and when they occur. Table 6: Alert Tones You Hear Tone Name Heard...
  • Page 19 ACK is received Received when Call Alert or Private Call is Individual Call received Call Alert Sent when Call Alert is received by the target radio Short, Low-Battery when battery is below preset High-Pitched Chirp threshold value Tone (Chirp) ASTRO XTS 4000...
  • Page 20 General Radio Operation Table 6: Alert Tones (Continued) You Hear Tone Name Heard Short, GPS RSM Low when this accessory battery is Medium- Battery Chirp below preset threshold value Pitched Tone (Chirp) Fast Ringing when system is searching for target of Private Call Enhanced Call when waiting for target of Private...
  • Page 21: Standard Accessories

    Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your XTS 4000 radio, see “Batteries and Battery Accessories” on page 93.
  • Page 22 General Radio Operation Attach the Battery With the radio turned off, insert the bottom edge of the battery into the radio’s frame. Rotate the battery toward the radio and press down until the battery clicks into place. Remove the Battery With the radio turned off, press the release button on the top of the battery until the battery releases from the radio.
  • Page 23: Radio On And Off

    If either of these displays appear, if the display goes blank, or if the unit appears to be locked up, refer to the “Troubleshooting” section. Set the Volume Press the volume rocker to increase or decrease the volume. ASTRO XTS 4000...
  • Page 24: Zones And Channels

    General Radio Operation Zones and Channels A zone is a grouping of channels. A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Before you use your radio to receive or send messages, you should select the zone and channel. Select a Zone Use the Menu to find Zone.
  • Page 25 Use the keypad to enter the channel number. Note: If the channel you selected is unprogrammed, repeat step Press to confirm the displayed zone and channel. Press the PTT button to transmit on the displayed zone/ channel. ASTRO XTS 4000...
  • Page 26: Receive / Transmit

    General Radio Operation Receive / Transmit Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise”...
  • Page 27: Common Radio Features

    Select High for a longer transmitting distance. • Select Power Level to find Pwr. Press directly below Pwr to toggle between Low and High. Press Note: To exit without changing the setting, press or the PTT button. ASTRO XTS 4000...
  • Page 28: Radio Lock

    Common Radio Features Radio Lock This feature changes your radio to a more robust security system that protects the use of the secure encryption keys. If this feature is enabled in your radio by a qualified radio technician, when you turn the radio on, you see Radio locked.
  • Page 29 (Secure Radios Only) This feature (programmable by a qualified radio technician) allows you to enable or disable the radio lock feature. to find Logf. Press directly below Logf to toggle between “Pswd enabled” Press and “Pwsd disabled”. ASTRO XTS 4000...
  • Page 30: Ring Style

    Common Radio Features Ring Style This feature allows you to select the type of alert when your radio receives incoming individual calls or pages. Ring Style Icon Description Vibrate and Ring Radio vibrates and rings when incoming individual calls or pages are received. Vibrate Only Radio vibrates when incoming calls or pages are received.
  • Page 31: Audio Selection

    When the earpiece or headset is plugged into the radio’s audio jack, the external loudspeaker will not work and the icon is not shown on the display. directly below Aud again to route audio back to the Press internal speaker. ASTRO XTS 4000...
  • Page 32: Conventional Squelch Operation

    Common Radio Features Conventional Squelch Operation Digital Options One or more of the following options may be programmed in your radio. Consult your service technician for more information. This option Will allow you to hear Digital Carrier-Operated any digital traffic. Squelch (COS) Normal Squelch any digital traffic having the correct...
  • Page 33: Time-Out Timer

    (465 seconds) by a qualified radio technician. Hold down the PTT button longer than the programmed time. You will hear a short, low-pitched warning tone, the transmission will cut-off. Release the PTT button. Press the PTT to re-transmit. The time-out timer restarts. ASTRO XTS 4000...
  • Page 34: Emergency

    Common Radio Features Emergency If the top (orange) button is programmed to send an emergency signal, then this signal overrides any other communication over the selected channel. Your radio can be programmed for the following: • Emergency Alarm • Emergency Call •...
  • Page 35 With your radio turned on, press the Emergency button. The display does not change, the LED does not light, and you hear no tones. Note: To exit emergency at any time, press and hold the Emergency button for about a second. ASTRO XTS 4000...
  • Page 36 Common Radio Features The silent emergency state continues until you: Press and hold the Emergency button for about a second to exit the emergency state. Press and release the PTT button to exit silent emergency and enter regular dispatch or emergency call. Note: For ALL Emergency signals, when changing channels: •...
  • Page 37: Lists

    Press to exit. Scan List Empty If you wish to view a scan list and the list has no entries, you see Empty List. To end this display, turn scan off or edit the list. ASTRO XTS 4000...
  • Page 38 Common Radio Features Edit a Call, Page, or Phone List Number to find Prog. Press directly below Prog. You see the lists that can be Press changed. Press directly below the name of the list you wish to change. You see the first list member. Program Select feature Phon...
  • Page 39 Edit a Scan List This feature lets you change scan list members and priorities. to find Prog. Press directly below Prog. You see the lists that can be Press changed. to find Scan. Press ASTRO XTS 4000...
  • Page 40 Common Radio Features directly below Scan. You see the first list member. Press Press to find the member you want to change. directly below Sel or Del or Rcl. Press Sel = add and/or change the priority of the currently displayed channel in the scan list.
  • Page 41 Press to select more scan list members whose scan status you want to change. Use the keypad to go directly to that scan list member. Press to exit scan list programming and return to the home display. ASTRO XTS 4000...
  • Page 42: Scan

    Common Radio Features Scan The scan feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Your radio can have up to 64 different scan lists. These lists must be preprogrammed by a qualified radio technician. •...
  • Page 43 Dynamic Priority button. Note: The priority-one channel cannot be changed to priority- two. The radio continues scanning the remaining channels in the list. To resume scanning the preprogrammed priority-two channel, you must leave and re-enter scan operation. ASTRO XTS 4000...
  • Page 44: Telephone Calls (Trunking Only)

    Common Radio Features Telephone Calls (Trunking Only) Use your radio to make calls similar to standard phone calls. A landline phone can be used to call a radio, or a radio can be used to call a landline phone. Quick Access (One-Touch) If your radio is preprogrammed for Quick Access (One-Touch) Phone Call, you can make a call to one preprogrammed phone number without having to select the feature or a phone number.
  • Page 45 If your call is answered, press the PTT button to talk; release the PTT to listen. If your call is not answered, go to “Phone Call Display and Alert Prompts” on page 40. When your call is completed, press to hang up. The radio returns to the home display. ASTRO XTS 4000...
  • Page 46 Common Radio Features Table 7: Phone Call Display and Alert Prompts When you press the PTT button and the phone system is not available, you hear a long tone. Press to hang up. The radio returns to the home display. When a channel is not available, you hear a busy tone.
  • Page 47: Private Calls (Trunking Only)

    PTT button to talk; release the PTT to listen. If no acknowledgment is received, you see No Acknowledge. If the target radio does not respond before the time out, you see No Answer. Press to hang up and return to the home display. ASTRO XTS 4000...
  • Page 48 Common Radio Features Answer a Private Call Use the preprogrammed Call Response button to answer a call. When a Private Call is received, you hear two alert tones, the call received symbol ( ) flashes, and Call Received is displayed. Press the Call Response button within 20 seconds.
  • Page 49 If no acknowledgment is received, you see No Acknowledge. If the target radio does not respond before the time out, you see No Answer. When your call is completed, press to hang up. The radio returns to the home display. ASTRO XTS 4000...

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