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IBM 8231-E2B Manual
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IBM 8231-E2B Manual

System backplane
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Download this manual See also: Handbook, Manual
Power Systems
System backplane for the
8231-E2B, 8231-E1C, 8231-E1D,
8231-E2C, 8231-E2D, or 8268-E1D
IBM

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Summary of Contents for IBM 8231-E2B

  • Page 1 Power Systems System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 3 Power Systems System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 4 Before using this information and the product it supports, read the information in “Safety notices” on page v, “Notices” on page 89, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823. This edition applies to IBM Power Systems servers that contain the POWER7 processor and to all associated models.

  • Page 5: Table Of Contents

    Enabling enclosure indicators . . 45 Removing and replacing covers on the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system Removing the service access cover from the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D Installing the service access cover on the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D .
  • Page 6 Trademarks . . 90 Electronic emission notices . . 90 Class A Notices . . 90 Class B Notices . . 94 Terms and conditions . . 97 Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 7: Safety Notices

    You should also refer to the safety information documentation any time you do not clearly understand any safety information in the U.S. English publications. Replacement or additional copies of safety information documentation can be obtained by calling the IBM Hotline at 1-800-300-8751.
  • Page 8 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
  • Page 9 Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet.
  • Page 10 Pack the rack cabinet in the original packaging material, or equivalent. Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet. (R002) (L001) (L002) viii Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 11 (L003) All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser product.
  • Page 12 Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C003)

  • Page 13: System Backplane

    (FRU) must be completed by an authorized service representative. To complete these procedures, you need to print the following topics. If the IBM Systems Hardware Information Center is available on a PC or a notebook that is close to the system on which you are servicing parts, you can use the online version.
  • Page 14 Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 15: Removing And Replacing The 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D System Backplane

    For instructions, see Removing a part using the Hardware Management Console. If your system is managed by the IBM Systems Director Management Console (SDMC), use the SDMC to remove the system backplane. For instructions, see Removing a part using the Systems Director Management Console.
  • Page 16 5) In the navigation area, select System Configuration > Program Vital Product Data > System Enclosures. j. Record Enclosure information: 1) In the right pane, select the Enclosure location: UXXXX.YYY.ZZZZ and click Continue. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 17 7. Disconnect the external cables from the system. Label and disconnect the external cables that are connected to the system you are servicing. 8. Place the system into the service position. For instructions, see Placing the rack-mounted 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D into the service position.
  • Page 18 Remove the RAID card P1-C13, if present. Remove the RAID card P1-C18, if present 15. Remove the Host Ethernet card from the 8231-E2B. For instructions, see Removing the 8231-E2B Host Ethernet Adapter with the power off. 16. Remove the voltage regulator module. For instructions, see Removing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D voltage regulator module.
  • Page 19 2) Pull out the SAS cable (C) from the system. 3) Press the latch for the SAS connection port (A) and then dislodge the SAS cable (C) out of the system backplane. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 20 Figure 2. Removing the external SAS port c. Disconnect the media device cables (A). See Figure 3. Figure 3. Disconnecting the media device cables 20. Remove the disk drive cage: Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 21 Figure 4. Removing the disk drive cage 21. Remove the voltage regulator guide and air divider. See Figure 5 on page 10 or Figure 6 on page 10. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 22 Figure 5. Removing the voltage regulator guide and air divider from the 8231-E2B Figure 6. Removing the voltage regulator guide and air divider from the 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D 22. Remove the dual inline memory module (DIMM) cage:...
  • Page 23 Remove the six screws that secure the DIMM cage (A). See Figure 7. b. Remove the DIMM cage by lifting upward. Figure 7. Removing the DIMM cage 23. Remove the front fan cable. See Figure 8 on page 12. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 24 24. Remove the power interlock switch. For instructions, see Removing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D power interlock switch with the power off. 25. Remove the vital product data card. For instructions, see Removing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D vital product data card.
  • Page 25 Figure 10. Removing the system backplane (four screws for 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D) b. Grip the system backplane by both heat sink load arms (B). See Figure 11 on page 14 or Figure 12 on page 15. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 26 After the connectors are clear of the chassis, lift the rear of the system backplane and remove the system backplane at an angle. Figure 11. Removing the system backplane from the 8231-E2B Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 27: Replacing The 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D System Backplane

    For instructions, see Replacing a part by using the Hardware Management Console. If your system is managed by the IBM Systems Director Management Console (SDMC), use the SDMC to replace the system backplane. For instructions, see Replacing a part by using the Systems Director Management Console.
  • Page 28 Lower the front of the system backplane (2) onto the alignment pins (B). Figure 13. Replacing the system backplane in the 8231-E2B Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 29 Tighten the screws (C) that secure the system backplane to the system chassis. See Figure 15 or Figure 16 on page 18. Figure 15. Replacing the system backplane (five screws for 8231-E2B) Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 30 Align the bracket to the pins in the chassis b. Replace the two screws to secure the bracket to the chassis. 5. Replace the second voltage regulator module, if present. For instructions, see Replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D voltage regulator module.
  • Page 31 Lower the DIMM cage into position ensuring that the DIMM cage alignment mark (A) and the alignment guide (B) are aligned. See Figure 18 on page 20. b. Insert and tighten the six screws (C) that secure the DIMM cage. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 32 Lower the voltage regulator guide (A) into place and tighten the three screws (B) that secure it in place. See Figure 19 on page 21 or Figure 20 on page 21. b. Lower the air divider (C) into place. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 33 Figure 19. Replacing the voltage regulator guide air divider in the 8231-E2B Figure 20. Replacing the voltage regulator guide air divider in the 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D 13. Replace the disk drive cage: Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 34 Connect the media device cables. Connect the media device cables, if present, by firmly pressing the cable connectors into the cable receptacles (A). See Figure 22 on page 23. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 35 3) Align and guide the slot in the bracket of the SAS port connector (B) over the guide pin in the chassis, then slide the SAS port connector into the opening on the rear of the chassis until the tab on the bracket snaps in place. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 36 Connect the operator panel cable by firmly pressing the cable connectors into the cable receptacles (A). See Figure 24. Figure 24. Connecting the operator panel cable Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 37 Replace the RAID card P1-C13, if present. Replace the RAID card P1-C18, if present 21. Replace the PCI adapters. For instructions, see Replacing a PCI adapter in the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D with the power off. 22. Replace the service access cover. For instructions, see Installing the service access cover on the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D.
  • Page 38 ASMI. Note: The feature code number for 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane is 78AB-001. Note: To perform this operation, your authority level must be Authorized Service Provider (ID: celogin).
  • Page 39 If you are still not able to access the service network, reset the service processor by pressing the pin-hole switch (E) on the operator panel. See Figure 25 on page 28. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 40 As a security measure, you are required to enter the password for your user ID in the Current password for current user field. 37. Restore service processor settings. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 41 Under the Operations folder, select Change Password. e) Provide the desired information and click OK. 2) From the HMC command line, type: /usr/hmcrbin/chsyspwd -m managedsystem -t access --passwd --newpasswd newpassword where: Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 42 Select the desired restore option and click OK. 43. Update vital product data. If your system is running IBM i and is not managed by the management consoles, you must update the load source after replacing the system backplane. To update the load source without using the management consoles, do the following steps: a.
  • Page 43 To restore the Host Ethernet Adapter settings, see Configuring physical ports on a Host Ethernet Adapter. 45. Start the system or logical partition. See Starting the system or logical partition. 46. Verify the repair. For more information, see Verifying a repair. Removing and replacing the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D system backplane...
  • Page 44 Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 45: Common Procedures For Installable Features

    Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
  • Page 46 (including operating systems, licensed programs, and data). 3. Review the installation or replacement procedure for the feature or part. 4. Note the significance of color on your system. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 47: Identifying A Part

    7. If you encounter difficulties during the installation, contact your service provider, your IBM reseller, or your next level of support. 8. If you are installing new hardware in a logical partition, you need to understand and plan for the implications of partitioning your system.
  • Page 48 Identifying a failing part Use these instructions to learn how to locate and identify a failing part on your system or expansion unit using the appropriate method for your system. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 49: Identifying A Failing Part In An Aix System Or Logical Partition

    7. Exit to the command line. Identifying a failing part in an IBM i system or logical partition You can activate or deactivate the indicator light by using IBM i to assist in locating a failing part. Common procedures for installable features...

  • Page 50: Activating The Failing-Part Indicator Light

    You can search the service action log for an entry that matches the time, reference code, or resource of a problem, and then activate the indicator light for a failing part. 1. Sign on to an IBM i session, with at least service level authority. 2. On the command line of the session, type strsst and press Enter.

  • Page 51: Identifying A Failing Part In A Linux System Or Logical Partition

    Related information: Service and productivity tools for PowerLinux servers from IBM IBM provides hardware diagnostic aids and productivity tools, and installation aids for Linux operating systems on IBM Power Systems servers. Finding the location code of a failing part in a Linux system or logical partition To retrieve the location code of the failing part, if you do not know the location code, use the procedure in this topic.

  • Page 52: Activating The Indicator Light For The Failing Part

    3. Look for the system attention light to identify the enclosure that contains the failing part. Related information: Service and productivity tools for PowerLinux servers from IBM IBM provides hardware diagnostic aids and productivity tools, and installation aids for Linux operating systems on IBM Power Systems servers. Deactivating the failing-part indicator light After you complete a removal and replacement procedure, you must deactivate the failing-part indicator light.

  • Page 53: Starting The System Or Logical Partition

    Starting a system that is not managed by an HMC or an SDMC You can use the power button or the Advanced System Management Interface (ASMI) to start a system that is not managed by a Hardware Management Console (HMC) or an IBM Systems Director Management Console (SDMC).

  • Page 54: Starting A System Or Logical Partition By Using The Hmc

    Starting a system or virtual server by using the SDMC You can use the IBM Systems Director Management Console (SDMC) to start the system or virtual server after the required cables are installed and the power cables are connected to a power source.

  • Page 55: Stopping A System Or Logical Partition

    Interface (ASMI). Before you stop the system, follow these steps: 1. If an Integrated xSeries Adapter (IXA) is present on the system, shut it down using IBM i options. 2. Ensure that all jobs are completed and end all applications.

  • Page 56: Stopping A System By Using The Hmc

    To power off a managed system, you must be a member of one of the following roles: v Super administrator v Service representative v Operator v Product engineer Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 57: Stopping A System By Using The Sdmc

    Shutting down and restarting logical partitions Stopping a system by using the SDMC You can use the IBM Systems Director Management Console (SDMC) to stop the system or a virtual server. By default, the managed system is set to power off automatically when you shut down the last running virtual server on the managed system.

  • Page 58: Removing And Replacing Covers On The 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D System

    Attention: When the service access cover is removed, the system powers down. Figure 28. Removing the service access cover Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 59: Installing The Service Access Cover On The 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D

    Installing the service access cover on the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D Use this procedure to install the service access cover. Perform the following steps to install the service access cover: 1. Place the service access cover (A) on top of the system, about 25 mm (1 in.) from the upper chassis ledge.

  • Page 60: Placing The Rack-Mounted 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D Into The Operating Position

    When placing the system in the operating position, ensure that the cables at the rear of the system do not catch or bind as you push the system unit back into the rack. 1. Unlock the blue safety rail latches (A) by lifting them upward. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 61 Figure 31. Unlocking the safety rail latches 2. Push the system unit back into the rack until both system-unit release latches have locked into position. Figure 32. Placing the system in the operating position Common procedures for installable features...

  • Page 62: Disconnecting The Power Cords From The 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, Or 8268-E1D

    2. Identify the system unit that you are servicing in the rack. 3. Connect all power cords to the system unit that you are servicing. Ensure that the cords are threaded through the handles. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 63: Installing A Part By Using The Hmc

    Figure 34. Connecting the power cords Installing a part by using the HMC You can use the Hardware Management Console (HMC) to perform many service actions, including the installation of a new feature or part. To install a feature or part into a system or expansion unit that is managed by HMC Version 7, or later, complete the following steps: 1.

  • Page 64: Removing A Part By Using The Hmc

    Installing a part by using the SDMC You can use the IBM Systems Director Management Console (SDMC) to perform many service actions, including the installation of a new field-replaceable unit (FRU) or part. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 65: Removing A Part By Using The Sdmc

    Removing a part by using the SDMC You can use the IBM Systems Director Management Console (SDMC) to perform many service actions, including the removal of a field-replaceable unit (FRU) or part. To remove a part in a system or expansion unit that is managed by an SDMC, complete the following steps: 1.

  • Page 66: Verifying The Installed Part

    3. Start the system and wait until the AIX operating system login prompt is displayed or until apparent system activity on the operator panel or display has stopped. Did the AIX login prompt display? Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 67 v No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter or cable connection. Review the procedures for the part that you replaced to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see.

  • Page 68: Verifying The Installed Part In An Ibm I System Or Logical Partition

    2. Sign on with at least service level authority. 3. On the command line of the IBM i session, type strsst and press Enter. Note: If you cannot get to the System Service Tools display, use function 21 from the control panel.

  • Page 69: Deactivating The Failing-Part Indicator Light

    Use this procedure to turn off any indicator light that you turned on as a part of a service action. To deactivate the indicator light, follow these steps: 1. Sign on to an IBM i session, with at least service level authority. 2. On the command line of the session, type strsst and press Enter.
  • Page 70 13. If you changed the service processor or network settings, as instructed in previous procedures, restore the settings to the value they had prior to servicing the system. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 71: Verifying The Installed Part By Using The Hmc

    14. If the indicator lights are still on, follow these steps: a. Select Identify and Attention Indicators from the Task Selection menu to turn off the system attention and indicator lights and press Enter. b. Select Set System Attention Indicator to NORMAL and press Enter. c.

  • Page 72: Activating Or Deactivating An Identify Led By Using The Hmc

    To view serviceable events and other information about the events, you must be a member of one of the following roles: v Super administrator v Service representative v Operator v Product engineer v Viewer Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 73: Verifying The Installed Part By Using The Sdmc

    Verifying the installed part by using the SDMC If you installed or replaced a part, use the IBM Systems Director Management Console (SDMC) to update your SDMC records after you have completed a service action on your server. If you have reference codes, symptoms, or location codes that you used during the service action, locate the records for use during this procedure.

  • Page 74: Activating Or Deactivating An Identify Led By Using The Sdmc

    1. On the Resources tab, select the appropriate host or virtual server. 2. Select Actions > System Status and Health > Event Log. 3. Optional: You can narrow the event criteria by using the Event filter menu. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 75: Verifying An Installed Part Or Replaced Part On A System Or Logical Partition By Using Virtual I/O Server Tools

    4. Select a line in the Events window, and select Actions > Properties. The Properties window opens, showing detailed information about the serviceable event. The table shows information, such as problem number, reference code, and the field replaceable units (FRUs) associated with this event. Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools If you installed or replaced a part, you might want to use the tools in Virtual I/O Server (VIOS) to verify...
  • Page 76 When a test is run on a resource in system verification mode, and that resource has an entry in the error log, if the test on the resource was successful, the Resource Repair Action Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 77: Verifying A Repair

    menu appears. Complete the following steps to update the error log to indicate that a system-detectable part has been replaced. This changes the indicator light for the part from the fault state to the normal state. a. From the Resource Repair Action menu, select the parent or child of the resource that has been replaced.

  • Page 78: Verifying The Repair In Aix

    “Verifying the repair in AIX” v “Verifying the repair in Linux” on page 71 v “Verifying a repair by using an IBM i system or logical partition” on page 69 Verifying the repair in AIX You can use this procedure to verify that a repair is complete using the AIX operating system.
  • Page 79 Note: The AIX diagnostic service aid was Go to step 6. used if a resource was removed by using the Hot Plug task. Go to step 7. 5. If any FRUs have been removed that should be reinstalled, reinstall them now: 1.
  • Page 80 This updates the AIX error log to indicate that a system-detectable FRU has been replaced. Note: If the system attention indicator is on, this action will set it back to the normal state. Perform the following steps: Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 81: Verifying A Repair By Using An Ibm I System Or Logical Partition

    9. Go to the Closing a service call procedure. Verifying a repair by using an IBM i system or logical partition Use this procedure to verify a repair by using the IBM i operating system. 1. Was the system powered off during the repair? Yes: Continue with the next step.
  • Page 82 Yes: Replace the next failing item listed for the reference code. This ends the procedure.. No: Contact your next level of support for assistance. This ends the procedure. 14. Are you working with a tape device? Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 83: Verifying The Repair In Linux

    Yes: Perform the verification procedures in the Service functions to verify that the problem is corrected. After the verification test is complete, the tape device description will be set to the failed state because a resource change was detected. Perform the following tasks: - Vary the tape device description off and then on.
  • Page 84 Yes: Return the HMC to normal operations. Go to “Closing a service call” on page 73. This ends the procedure. v No: Go to Detecting problems. This ends the procedure. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 85: Closing A Service Call

    Closing a service call Perform these procedures to close serviceable events, clear hardware messages, and prepare the server to return to the customer. Follow this checklist before performing the procedure: v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the way the system is configured or partitioned.
  • Page 86 11 in future steps, the list is empty. Go to step 17. 17. Select and highlight the service action event from the Error Associated With This Serviceable Event window. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 87 18. Click Close Event. 19. Add comments for the serviceable event. Include any unique additional information. Click OK. The following steps will add or update FRU information. 20. Did you replace, add, or modify a FRU of the open service action event? v Yes: Continue with the next step.
  • Page 88 35. From the list of Axx partitions, open the management console virtual terminal window of a partition , and then type diag at the AIX command prompt. 36. When the diagnostic operating instructions are displayed, complete the following steps: Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 89: Closing A Service Call By Using Aix Or Linux

    1. Press Enter. 2. Select the Task Selection option. Note: If the terminal type is not defined, you are prompted to define it before you can proceed. 3. Select the resource associated with the repair action: v If the repair action was reseating a cable or adapter, select the resource associated with that repair action.
  • Page 90 Attention: Before returning the system to the customer, remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 91 7. Complete the following steps: 1. If the system supports, do a slow boot on the system. For instructions, see Performing a slow boot. If the system does not support a slow boot, do a normal boot. 2. Power on the system. 3.
  • Page 92 2. Click Commit after you make your selection. Did the No Trouble Found menu display? v Yes: Continue with the next step. v No: Go to Problem analysis. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 93: Closing A Service Call By Using Integrated Virtualization Manager

    14. If you changed the service processor or network settings, as instructed in previous MAPs, restore the settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM from the system. Did you perform service on a RAID subsystem that involved changing the PCI RAID adapter cache card or changing the configuration? Note: This does not refer to the PCI-X RAID adapter or cache.
  • Page 94 11. Examine the details of this service action event, and record the partitions involved in this service action event for use in a later step. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 95 12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx? v Yes: Continue with the next step. v No: Go to step 17. 13. Have you begun a list of Axx partitions from prior service action events that you processed in this maintenance analysis procedure (MAP)? v Yes: Go to step 15.
  • Page 96 No: Go to step 5 on page 82 and process the next service action event in the list of serviceable events recorded in step 4 on page 82. 31. While processing all service action events, were you directed to step 14 on page 83? Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 97: Activating And Deactivating Leds

    v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs.” Return the system to the customer. This completes the repair. Note: If during the processing of the list of open service action events, some service action events remained open, further service actions might be required to complete the repair.

  • Page 98: Deactivating A System Attention Led Or Partition Led By Using The Management Console

    For those problems, the system attention LED is activated instead. For IBM Power Systems servers that contain the POWER7 processor, the LEDs can be used to identify or verify a part that you are servicing. The error and identify function (amber) LED indicates an error and corresponds to the location code in the system reference code (SRC).

  • Page 99: Activating Or Deactivating An Identify Led By Using The Management Console

    You can activate or deactivate an identify LED for components attached to the system from the Hardware Management Console (HMC) or from the IBM Systems Director Management Console (SDMC). The system provides several LEDs that help identify various components in the system, such as enclosures or field-replaceable units (FRUs).

  • Page 100: Activating Or Deactivating An Identify Led By Using The Advanced System Management Interface

    3. In the right pane, enter the location code of the FRU and click Continue. 4. Select the preferred state from the list. 5. Click Save settings. Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...

  • Page 101: Notices

    All statements regarding the manufacturer's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. The manufacturer's prices shown are the manufacturer's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary. © Copyright IBM Corp. 2010, 2016...

  • Page 102: Trademarks

    IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
  • Page 103 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 104 Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures. IBM Taiwan Contact Information: Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 105 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 106: Class B Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 107 This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
  • Page 108 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 109: Terms And Conditions

    Permissions for the use of these publications are granted subject to the following terms and conditions. Applicability: These terms and conditions are in addition to any terms of use for the IBM website. Personal Use: You may reproduce these publications for your personal, noncommercial use provided that all proprietary notices are preserved.
  • Page 110 Power Systems: System backplane for the 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, or 8268-E1D...
  • Page 112 IBM® Printed in USA...

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