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Cause
The media type specified in the printer driver is not the same as the media type loaded in the printer.
What to Do
Tap OK on the touch screen.
Make sure that the media type that appears on the touch screen is the same as the media type that has
been loaded, and then tap OK.
• Printing again
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Cancel on the touch screen to stop printing.
2. Change the media type in the printer driver settings to the media type loaded in the printer, and
then try again.
• Replacing paper
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Replace the paper and print on the touch screen.
2. Load the printer with the media type specified in the printer driver.
Loading and Printing on Rolls
Loading and Printing on Sheets
• Printing without changes
To continue printing, tap Print with the loaded paper. on the touch screen.
However, note that this error may cause paper jams and affect the printing quality.
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- Quick Links:
- List of Support Code for Error
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Table of Contents
Troubleshooting
