SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
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Installation •Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. •This appliance should only be transported by two or more people holding the appliance securely. •Tighten the drain hose to avoid separation.
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•Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded. •Do not modify the power cord provided with the appliance. Operation •Do not use a sharp object like drill or pin to press or separate an operation unit.
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•In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
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•Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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Disposal •Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. •Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation. •Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.
INSTALLATION Parts Front View Rear View Water Inlets Power Cord Door Drain Hose Control Panel Detergent Dispenser Liquid Bleach Compartment Drum Leveling Feet...
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• (*) means that this feature varies depending on the model purchased. • Appearance and specifications may change without notice to improve the quality of the product. Specifications Model T2472EFHSTL Power Supply 220 - 240 V~, 50 Hz Size 690 mm (W) x 730 mm (D) x 1130 mm (H)
Installation Place Ventilation Connection Requirements • Make sure that air circulation around the appliance is not impeded by carpets, rugs, When installing the appliance, check the etc. following information to make sure that the appliance is installed in a correct place. Ambient Temperature Installation Location •...
Connecting the Supply Hose Connecting Hose to Water Tap Before connecting the water supply hose to the Connecting Screw-Type Hose to Tap water tap, check the hose type and then with Thread choose the correct instruction. Screw the hose connector onto the water Notes for Connection supply tap.
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Push the adapter onto the end of the tap so Remove the guide plate if the tap is too that the rubber seal forms a watertight large to fit the adapter. connection. Tighten the four fixing screws. Guide plate Push the supply hose vertically upwards so Push the adapter onto the end of the tap so that the rubber seal within the hose can that the rubber seal forms a watertight...
Installing the Drain Hose Connecting Hose to Appliance Attach the hot water line to the hot water inlet Before connecting the drain hose, check your on the back of the washing machine. Attach the drain hose model and choose the correct cold water line to the cold water inlet on the instruction.
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Non-Pump Models Positioning the Drain Hose • The length of the drain hose should not Push the elbow hose toward the body of the exceed 3 m. washing machine. • Do not place the drain hose on a threshhold of 6 cm or more. max.
Leveling the Appliance Checking Leveling When pushing down the edges of the appliance top plate diagonally, the appliance should not move up and down at all (Check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.
OPERATION Operation Overviews End of programme. • When the programme is finished, a Using the Appliance melody will sound. Immediately remove your clothing from the washing machine Before the first wash, select a washing to reduce wrinkling. programme (Normal, add a half load of detergent), allow the washing machine to wash NOTE without clothing.
Preparing Laundry Caring Laundry before Loading • Combine large and small items in a load. Prepare laundry according to the symbols on Load large items first. the care labels. Sort laundry for best washing results. • Large items should not be more than half the total wash load.
Adding Cleaning Products • Dilute liquid detergent with water and pour into the drum, start the cycle. Detergent Dosage • Using liquid detergent without diluting, or leaving laundry for a long time after pouring • Detergent should be used according to the diluted liquid detergent into the drum might instruction of the detergent manufacturer and cause damage, bleaching or discoloration of...
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Adding Fabric Softener Adding Liquid Bleach • Do not exceed the maximum fill line. • Check clothing care label for special Overfilling can cause early dispensing of the instructions and separate the laundry to be fabric softener, which may stain clothes. Close bleached.
Control Panel Control Panel Features Display Power Button • The display shows the settings, • Press the Power button to turn the remaining estimated time, options, and washing machine on. status messages. When the product is • The appliance will automatically turn turned on, the default settings in the off once a certain time has passed display will illuminate.
Washing Programme Allergy Care This programme is specifically designed for Wash cycles are designed for the best wash reducing certain allergens at a powerful, high performance for each type of load. Select the temperature. programme that best matches the load •...
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Delicates Silent Use this programme to wash delicate fabrics Use this programme to wash quietly in silent such as lingerie and woolens. Before washing, especially during late night and dawn. check the care label for the washing • This programme takes longer washing time instructions.
Option Programme Spin • Press the Spin button to change spin Water Level strength. • Press the Water Level button to adjust water • Press Start/Pause button to indicate level. remaining time. • It can be changed during operation. • This machine detects the quantity of laundry To use the Air Dry function automatically, then sets Water Level.
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Steam Soak Press the Steam button to use steam. • Soak can be selected to wash heavily soiled laundry by soaking in water for some time to remove dirt and grime. NOTE • When the soak is activated, the icon •...
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Hot Wash / Cold Wash Child Lock • Press the Hot Wash and Cold Wash buttons Use this option to disable the controls. This to select hot water, cold water, or hot and feature can prevent children from changing cold water. programmes or operating the appliance.
• To verify the Wi-Fi connection, check that f notifications on a smartphone. The notifications icon on the control panel is lit. are triggered even if the LG ThinQ application is • The appliance supports 2.4 GHz Wi-Fi off. networks only. To check your network...
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English letters and numbers. (Do not use special characters.) Start a cycle from the LG ThinQ application • Smartphone user interface (UI) may vary depending on the mobile operating system on your smartphone.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.com.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE Cleaning the Appliance WARNING • Unplug the washing machine before cleaning Periodically to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. Tub Clean • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing This is a special function to help clean the inside of machine.
Cleaning the Water Inlet Filter Remove any clothing or items from the appliance. • Turn off the supply taps to the machine if the washing machine is to be left for any length of time (e.g. holiday), especially if there is no Open the dispenser drawer and add anti- floor drain (gully) in the immediate vicinity.
Care in Cold Climates • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter. • Make sure to check the following. How to Keep the Product from Freezing •...
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Error Messages Symptoms Reason...
Symptoms Reason Solution • The automatic attempt to rebalance UE rebalancing operation is not the load was not successful. The successful. cycle has been paused to allow the load to be manually adjusted. • Add more items to allow the washing The load is too small.
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Noises You Might Hear Symptoms Reason Solution • Stop washing machine, check drum for Foreign objects, such as Rattling and foreign objects. If noise continues after keys, coins, or safety pins clanking noise washing machine is restarted, call for may be in drum. service.
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Symptoms Reason Solution Control panel has powered • This is normal. Press the Power button off due to inactivity. to turn the washing machine on. Washing machine is • Make sure cord is plugged securely into unplugged. a working outlet. Water supply is turned off.
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Symptoms Reason Solution • Add more items to allow the washing The load is too small. machine to balance the loads. • Always try to wash articles of somewhat Cycle time is Heavy articles are mixed with similar weight to allow the washing longer than usual lighter items.
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• Find the Wi-Fi network connected to your that you are trying to connect smartphone and remove it, then register to is incorrect. your appliance on LG SmartThinQ. • Turn off the Mobile data of your Mobile data for your smartphone and register the appliance smartphone is turned on.
• Costs associated with removal of your Product from your home for repairs. • The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.