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Washing machine WM14N23EDN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Sorting laundry ....... 32 General information...... 4 Degrees of soiling ...... 32 Intended use........ 4 Care symbols on the care labels ... 32 Restriction on user group.... 4 Detergents and care products.. 33 Safe installation ........ 5 Detergent recommendation ... 33 Safe use ........... 7 Detergent dosage ...... 34 Safe cleaning and maintenance.. 9...
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Cleaning the drain pump.... 42 Cleaning the water outlet hose at the siphon........ 44 Clean the water inlet filters..... 45 Troubleshooting...... 47 Error code / Fault display / Sig- nal........... 47 Malfunctions ........ 48 Noise .......... 52 Problem with results....... 52 Leakage.......... 53 Odours.......... 54 Emergency release ...... 55 Transportation, storage and disposal .........
en Safety Safety Observe the following safety instructions. General information You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. ¡ This manual is intended for the installer and the user of the ap- pliance. ¡...
Safety en Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil- dren unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance. Safe installation Take note of the safety instructions when installing the appliance.
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en Safety WARNING ‒ Risk of fire! It is dangerous to use an extended power cord and non-ap- proved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ If the power cord is too short, contact Customer Service. ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of injury! ¡...
Safety en ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard. ▶ Lay hoses and power cords in such a way that there is no risk of tripping. ¡ If the appliance is moved by holding onto protruding compon- ents, such as the appliance door, the parts may break off.
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en Safety WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ Do not install the appliance behind a door as this may ob- struct the appliance door or prevent it from opening. ▶...
Safety en ¡ Reaching into the drum while it is still turning may cause hand injuries. ▶ Wait for the drum to come to a complete stop before reach- ing inside. CAUTION ‒ Risk of burns! When washing at high temperatures, the glass in the appli- ance door becomes hot.
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en Safety ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. ¡ An ingress of moisture can cause an electric shock. ▶...
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 34 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and ...
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Compartment II: ¡ Detergent for main wash Below is an overview of the structure ¡ Water softener of the detergent drawer. ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 38 Extra Rinse Additional rinse cycle is activated.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description...
en Accessories Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the ap- WX975600 pliance.
Laundry en a The display shows the remaining Pour approx. 1 litre of tap water programme duration. into compartment II. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Off switch off the appliance.
en Laundry – Wash large and small items of To improve washing results and ▶ laundry together prevent discolouration, sort the – Dab fresh stains with soapy wa- laundry according to the following ter (do not rub them) criteria before washing. –...
Detergents and care products en Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 31 required "programme" → Page 24. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 35. Separate the laundry and place it in the drum.
en Basic operation Insert the measuring aid. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press . ▶ a The drum rotates and load detec- tion takes place.
Basic operation en Adding laundry Unloading the laundry Note: Please read the information in Note: Please read the information in the "Safety" → Page 4 and "Prevent- the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- ing material damage" → Page 11 sec- tions to ensure that you use the appli- tions to ensure that you use the appli- ance safely.
en Childproof lock Wipe the rubber gasket dry and re- move any foreign objects. Leave the door and detergent drawer open so that residual water can evaporate. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
en Cleaning and servicing Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
en Cleaning and servicing Slide a receptacle under the open- Cleaning the drain pump ing. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
en Cleaning and servicing Insert the maintenance flap and Loosen the hose clamp and care- lock it into place. fully remove the water outlet hose. Residual water may leak out. Close the maintenance flap. Clean the water outlet hose and si- Before the next wash phon connecting piece.
Cleaning and servicing en Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap.
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en Cleaning and servicing Disconnect the hose from the rear Connect the hose and check for of the appliance. leaks. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 42 The water pressure is low. No remedial action possible. The filters in the water inflow "Clean the filters in the water in- ▶...
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Troubleshooting en Fault Cause Troubleshooting The programme does not is activated. Check whether is activated. ▶ → "Buttons", Page 23 start. Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door. Press to start the programme. The door cannot be opened.
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en Troubleshooting Fault Cause Troubleshooting The water is not draining. into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for ▶ the next washing cycle with the same load. Unapproved extension in- Remove any unapproved exten- ▶...
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Troubleshooting en Fault Cause Troubleshooting Vibrations and movement of Appliance is not correctly Aligning the appliance ▶ the appliance whilst spin- aligned. ning. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
en Troubleshooting Noise Fault Cause Troubleshooting Rushing, hissing noise. Water is flushed under pres- Not a fault – normal operating ▶ sure into the detergent noise. drawer. Loud noises during the spin Appliance is not correctly Aligning the appliance ▶ cycle. aligned.
Troubleshooting en Fault Cause Troubleshooting The spin result is not satis- The unbalanced load detec- Redistribute the laundry in the ▶ factory. The laundry is too tion system has interrupted drum. wet/too damp. the spin cycle because the Note: Where possible, mix large and laundry is unevenly distrib- small items in the drum.
en Troubleshooting Odours Fault Cause Troubleshooting → "Cleaning the drum", Page 40 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 42 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Technical specifications en Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Max. draining height 100 cm Minimum draining 60 cm height Depending on the appliance specifications More information about your model...
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