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Washing machine WM14N289EP User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 27 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. hoses between Do not install or operate this appli- ▶ the wall and the ance anywhere that is liable to ex- appliance.
en Installation and connection Remove the power cable from the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain pump → Page 32 Door Detergent drawer → Page 18...
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 29 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
first time en Pour standard washing powder first time 6 Before using for the into compartment II. first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry.
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 9,0 kg Recommended The maximum load capacity for the selec- load...
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Display en display Designation More information End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 30 Prewash Prewash is activated.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 23. Button Selection More information inicio pausa ¡ Start Start, cancel or pause the pro- +carga (Start/ gramme.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) algodón/al- Wash hard-wearing items made from cotton, linen godão or blended fabrics. (Cotton) Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
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en Programmes Programme Description Max. load (kg) sintéticos Wash items made from synthetic or blended fab- (Easy Care) rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Wash items made from cotton, linen, or synthetic or (mixture) blended fabrics. Suitable for lightly soiled laundry.
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Programmes en Programme Description Max. load (kg) / Spin and drain the water. – (Drain / Spin) If you only want to drain the water, activate – 0 –. The laundry is not spun. Programme setting: Max. 1400 rpm camisas/busi- Wash non-iron shirts and blouses made from cot- ness ton, linen, or synthetic or blended fabrics.
en Programmes Programme Description Max. load (kg) Use washing powder or a detergent that contains bleach. Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is in- tended for woollens or delicates. express 15/30' Wash items made from cotton, or synthetic or blen- (Super 15'/30')
– Brush sand out of all collars and scanning the QR code in the table of pockets contents or on www.siemens- – Close bed covers and cushion home.bsh-group.com . covers – Close all zips, Velcro fasteners, 11.1 Preparing the laundry...
▶ programme. Notes ¡ More detailed instructions for use 13.2 Setting a programme can be found on www.siemens- home.bsh-group.com or by scan- Turn the programme selector and ning the QR code on the title page set the required programme. of this user manual.
operation en Requirement: The laundry is pre- Pour in detergent. pared. → "Detergent drawer", Page 18 → "Laundry", Page 27 If required, add the care product. Push in the detergent drawer. Open the door. Make sure that the drum is empty. 13.7 Starting the programme Place the laundry in the drum. Close the door.
en Childproof lock 13.9 Adding laundry 13.13 Switching off the appli- ance Press inicio pausa+carga. The appliance pauses. Turn the programme selector to Turn off the tap. appears, it is not pos- Note: If Wipe the rubber gasket dry and re- sible to add laundry. move any foreign objects.
Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . 16 Cleaning and servi- cing To keep your appliance working effi- Pull out the insert upwards.
en Cleaning and servicing Clean the detergent drawer and in- 16.3 Cleaning the drain pump sert with water and a brush, and Clean the drain pump in the event of then dry them. faults, e.g. blockages or rattling noises. Emptying the drain pump Turn off the water tap.
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Cleaning and servicing en Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty.
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en Cleaning and servicing Ensure that the impeller in the Before the next wash drain pump can rotate. To prevent unused detergent from Insert the pump cap. flowing straight into the outlet in the next wash, run the programme after you have emptied the drain pump.
Troubleshooting en 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 33 "E:36 / -25 / -26"...
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Troubleshooting en Fault Cause and troubleshooting lights up. Select a suitable programme for draining. ▶ → "Programmes", Page 23 flashes. Door is not closed. Close the door. Press inicio pausa+carga to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry.
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en Troubleshooting Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Open the door again. Remove any trapped laundry. Close the door. Press inicio pausa+carga to start the programme. The door cannot – –– is activated. be opened.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Reduce the amount of detergent for the next wash- ▶ ing. ing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
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en Troubleshooting Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
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Troubleshooting en Fault Cause and troubleshooting The spin programme Ensure that the drain pipe and water drain hose are ▶ does not start. not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib- uted.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶ dry is too wet/too spin speed. damp. Start the programme.
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 31 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
→ "Before using for the first time", Note: You can find further information Page 19. in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the water tap. Empty the water inlet hose.
Customer Service en 18.4 Disposing of old appli- 19 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
Consumption values en 20 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
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en Technical data Minimum in- 10 A stallation protec- tion Nominal power 2300 W Power consump- ¡ Off mode: tion 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm ter inlet hose Length of the wa- 150 cm ter outlet hose...
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001625618* 9001625618 (011202)