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Washing machine WM14N272HK User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage If the water pressure is too high or 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least ATTENTION! 100 kPa (1 bar) and max.
Environmental protection and saving energy en Set the maximum spin speed if you 3 Environmental protec- want to dry the laundry in the tumble tion and saving energy dryer afterwards. a The drier the laundry, the shorter the programme duration when dry- 3.1 Disposing of packaging ing which, in turn, reduces energy consumption.
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 27 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve the water outlet hose with an el- → Page 27. Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and Open the water tap carefully and safety regulations, and should in-...
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 34 Note: Observe the manufacturer's in-...
en Familiarising yourself with your appliance Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 23 Programme selector → Page 28...
first time en Add washing powder that contains first time 6 Before using for the a bleaching agent to compart- ment II. first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry.
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. Programme end → "Buttons", Page 22 time Recommended The maximum load capacity for the selec-...
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Display en Display Designation More information End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 31 Crease-reduction The crease-reduction function is activated.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start / Reload ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause varioSpeed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Delicates / Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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Programmes en Programme Description Max. load (kg) Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate Less Ironing. The laundry is only given a short spin and can be removed while still dripping wet.
en Programmes Programme Description Max. load (kg) Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator flashes to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics.
Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 48. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx.
en Detergents and care products ¡ Wash large and small items of Turn the programme selector to a ▶ laundry together programme. ¡ Wash laundry with fresh stains im- mediately 13.2 Setting a programme ¡ Pretreat laundry with dried stains and wash several times Turn the programme selector and ¡...
operation en Pull out the detergent drawer. 13.5 Inserting the measuring Pour in detergent. aid for liquid detergent → "Detergent drawer", Page 17 If you order the measuring aid as an If required, add the care product. accessory, you must use the measur- Push in the detergent drawer. ing aid.
en operation Remove the laundry. 13.9 Soaking laundry → "Unloading the laundry", Note: No additional detergent is re- Page 30 quired. The washing solution is then used for washing. 13.12 Resuming the pro- Start the programme. gramme when the pro- To pause the programme, after ap- gramme status is Rinse prox.
Childproof lock en Leave the appliance door and de- tergent drawer open so that resid- ual water can evaporate. 14 Childproof lock Secure your appliance against being operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 sec. ▶...
en Basic settings 15 Basic settings You can configure the basic settings for your appliance to meet your needs. 15.1 Overview of the basic settings Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
Programme counter en 15.2 Changing the basic set- 17 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 17.1 Cleaning the drum CAUTION Risk of injury! Permanently washing at low temper-...
en Cleaning and servicing Pull out the insert upwards. Clean the opening for the deter- gent drawer. Clean the detergent drawer and in- sert with water and a brush, and Push in the detergent drawer. then dry them. 17.3 Cleaning the drain pump Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g.
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Cleaning and servicing en Slide a sufficiently large container CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the pump cap. Cleaning the drain pump Ensure that the parts of the Requirement: The drain pump is ‒ pump cap are correctly as- empty. → Page 34 sembled. Since water may remain in the drain pump, unscrew the pump cap carefully.
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Cleaning and servicing en Insert the mains plug. Before the next wash Switch on the appliance. To prevent unused detergent from Pour 1 litre of water into compart- flowing straight into the outlet in the ment II. next wash, run a suitable programme for draining after you have emptied Select a suitable programme for the drain pump.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting lights up. Select a suitable programme for draining. ▶ → "Programmes", Page 23 flashes. Door is not closed. Close the door. ▶ Laundry is caught in the door. Remove any trapped laundry. ▶ "E:30/-20" Detergent dosage is too high. Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme does Deactivate childproof lock. ▶ not start. → "Deactivating the childproof lock", Page 31 Finish in is activated. Check whether Finish in is activated. ▶ → "Buttons", Page 22 Laundry is caught in the door. Remove any trapped laundry.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Detergent dosage is too high. ing. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Note: When loading, where possible, place large and tion changes during small items of laundry together in the drum. Different the wash cycle. sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The load is too large. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶ Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying.
Transportation, storage and disposal en 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 34 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
en Customer Service 19.4 Disposing of old appli- 20 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
Consumption values en 21 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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en Technical data Length of the wa- 150 cm Length of the 160 cm ter outlet hose power cord...
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