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WM14N2G4 Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- ▶...
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 27 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 34 Door...
en Familiarising yourself with your appliance Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 23 Programme selector → Page 28...
first time en Add washing powder that contains first time 6 Before using for the a bleaching agent to compart- ment II. first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry.
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 22 Recommendation for the maximum load capacity for the selected program in kg.
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Display en Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 31 Prewash is activated. → "Buttons", Page 22 Washing with additional water and a rinse cycle is activ- ated.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start / Nachlegen Start Start, cancel or pause the pro- ¡ gramme. Cancel ¡ Pause ¡ varioSpeed Activate Activate or deactivate a shorter pro- ¡...
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Baumwolle Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed. Programme setting: Max.
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en Programmes Programme Description Max. load (kg) Max. 1400 rpm ¡ Fein / Seide Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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Programmes en Programme Description Max. load (kg) Programme setting: Max. 60 °C ¡ Max. 800 rpm ¡ Outdoor Wash all-weather and outdoor clothing with mem- brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: Max.
en Programmes Programme Description Max. load (kg) If you regularly wash at temperatures of 40 °C or ¡ lower After a prolonged period of non-use ¡ Use washing powder that contains bleach. Add the washing powder containing bleach to compartment II for the main wash. → "Detergent drawer", Page 17 Halve the amount of detergent to avoid foaming.
Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 49. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
en Detergents and care products If required, adjust the programme 12 Detergents and care settings. → "Adjusting the programme set- products tings", Page 28 The manufacturer's instructions for use and dosage can be found on the 13.3 Adjusting the pro- packaging. gramme settings Notes Requirement: A programme has When using liquid detergents, only ¡...
operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.6 Use the measuring aid 13.7 Adding detergent and for liquid detergent...
en operation To resume the programme, after 13.8 Starting the programme the desired soaking time, press Requirement: A programme is set. Start / Nachlegen. → "Setting a programme", Page 28 13.11 Adding laundry Press Start / Nachlegen. ▶ The drum rotates and load detec- After the programme starts, you can tion takes place.
Childproof lock en 13.13 Resuming the pro- 14 Childproof lock gramme when the pro- Secure your appliance against being gramme status is Rinse operated unintentionally using the Hold controls. Requirements 14.1 Activating the childproof Rinse Stop is activated. ¡ → "Buttons", Page 22 lock The last rinse cycle of the set pro- ¡...
en Basic settings 15 Basic settings You can configure the basic settings for your appliance to meet your needs. 15.1 Overview of the basic settings Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
Programme counter en 15.2 Changing the basic set- 17 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 17.1 Cleaning the drum CAUTION Risk of injury! Permanently washing at low temper-...
en Cleaning and servicing Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
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Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the pump cap. Cleaning the drain pump Ensure that the parts of the Requirement: The drain pump is ‒ pump cap are correctly as- empty. → Page 34 sembled. Since water may remain in the drain pump, unscrew the pump cap carefully.
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Cleaning and servicing en Insert the mains plug. Before the next wash Switch on the appliance. To prevent unused detergent from Pour 1 litre of water into compart- flowing straight into the outlet in the ment II. next wash, run a suitable programme for draining after you have emptied Select a suitable programme for the drain pump.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 49 flashes. The automatic voltage control system detects an un- authorised voltage drop. No remedial action possible. ▶ Note: If the power supply is stable, the programme continues to run as normal.
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Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev- ant circuit breaker in the fuse box.
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en Troubleshooting Fault Cause and troubleshooting The door cannot Select a suitable programme for draining. ▶ be opened. → "Programmes", Page 23 Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 48 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing The filter in the water inflow is blocked. in. Detergent is not Clean the water inflow filter. ▶ being dispensed. The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Secure the appliance feet. ▶ ment of the appliance → "Aligning the appliance", Page 15 whilst spinning. Transit bolts have not been removed. → "Removing the transit bolts", Page 13. ▶ Drum rotates, water Load detection is active. does not flow in.
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Troubleshooting en Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 15 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
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Troubleshooting en Fault Cause and troubleshooting Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics. The drops come from either after the end of the condensed steam or the residual moisture from the pro- previous wash programme.
en Transportation, storage and disposal 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 34 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 19.4 Disposing of old appli- 20 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. If our Aqua-Stop system is defect- ¡ ive and causes water damage, we will make good the damage for private users.
Consumption values en 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
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en Technical data Appliance depth 106.3 cm Length of the wa- 150 cm with door open ter inlet hose Weight 67.7 kg Length of the wa- 150 cm ter outlet hose Maximum load 8.0 kg Length of the 160 cm Mains voltage 220-240 V, power cord 50 Hz You can find more information about Minimum in- 10 A your model online at https://...
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...