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Washing machine
WM14N202GB
en
User manual and assembly instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14N202GB

  • Page 1 Washing machine WM14N202GB User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Sorting laundry ....... 32 General information...... 4 Degrees of soiling ...... 32 Intended use........ 4 Care symbols on the care labels ... 32 Restriction on user group.... 5 Detergents and care products..   33 Safe installation ........ 5 Detergent recommendation ... 33 Safe use ........... 7 Detergent dosage ...... 34 Safe cleaning and maintenance.. 9...
  • Page 3 Cleaning the drain pump.... 41 Cleaning the water outlet hose at the siphon........ 44 Clean the water inlet filters..... 44 Troubleshooting......   47 Error code / Fault display / Sig- nal........... 47 Malfunctions ........ 48 Noise .......... 51 Problem with results....... 51 Leakage.......... 52 Odours.......... 53 Emergency release ...... 54 Transportation, storage and disposal .........
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 34 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start / Reload ance.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16 en Installation and connection Pull the hoses out of the holders. Put on the four cover caps. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder.
  • Page 17: Connecting The Appliance

    Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
  • Page 18: Aligning The Appliance

    en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 35 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
  • Page 21: Display

    Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description End of programme Programme status ⁠ Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 38 ⁠...
  • Page 23: Buttons

    Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description...
  • Page 24: Programmes

    en Programmes Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en Less Ironing Prewash Spin – –– (Rinse Hold) vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30: Accessories

    en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
  • Page 31: Laundry

    Laundry en Pour approx. 1 litre of tap water Press Start / Reload to start the into compartment II. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Off switch off the appliance.
  • Page 32: Sorting Laundry

    en Laundry – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
  • Page 33: Detergents And Care Products

    Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
  • Page 34: Detergent Dosage

    en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
  • Page 35: Adjusting The Programme Set- Tings

    Basic operation en If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 35. Separate the laundry and place it in the drum. Adjusting the programme set- Note: Ensure that there is no laun- dry trapped in the door. tings Close the door.
  • Page 36: Adding Detergent And Care Product

    en Basic operation Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start / Reload. ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
  • Page 37: Adding Laundry

    Basic operation en Adding laundry Unloading the laundry Note: Please read the information in Note: Please read the information in the "Safety" → Page 4 and "Prevent- the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- ing material damage" → Page 11 sec- tions to ensure that you use the appli- tions to ensure that you use the appli- ance safely.
  • Page 38: Childproof Lock

    en Childproof lock Leave the door and detergent drawer open so that residual water can evaporate. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two ⁠...
  • Page 39: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
  • Page 40: Cleaning And Servicing

    en Cleaning and servicing Press Start / Reload and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
  • Page 41: Descaling

    Cleaning and servicing en Press out the insert upwards from below. Push in the detergent drawer. Descaling Clean the detergent drawer and in- sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
  • Page 42 en Cleaning and servicing Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 43 Cleaning and servicing en 90° The handle on the pump cap must Cleaning the drain pump be in a vertical position. Insert the maintenance flap and Note: Please read the information in lock it into place. the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 44: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
  • Page 45 Cleaning and servicing en Requirement: The water inlet hose is empty. → "Emptying the water inlet hose", Page 44 Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks.
  • Page 46 en Cleaning and servicing...
  • Page 47: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 48: Malfunctions

    en Troubleshooting Fault Cause troubleshooting ⁠ The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. ⁠ lights up. The temperature is too high. Wait until the temperature has ▶...
  • Page 49 Troubleshooting en Fault Cause troubleshooting The programme does not Laundry is caught in the Open the door again. start. door. Remove any trapped laundry. Close the door. Press Start / Reload to start the programme. The door cannot be opened. – –– is activated. Continue the programme by select- ▶...
  • Page 50 en Troubleshooting Fault Cause troubleshooting Water is not flowing in. De- The tap is turned off. Turn on the tap. ▶ tergent is not being dis- The water inlet hose is Ensure that the water inlet hose is ▶ pensed. kinked or jammed. not kinked or jammed.
  • Page 51: Noise

    Troubleshooting en Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 52: Leakage

    en Troubleshooting Fault Cause troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
  • Page 53: Odours

    Troubleshooting en Odours Fault Cause troubleshooting → "Cleaning the drum", Page 40 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
  • Page 54: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 41 Detach the hoses.
  • Page 55: Using The Appliance Again

    Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
  • Page 56: Customer Service

    en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 57: Consumption Values

    Consumption values en Consumption values Consumption values The following information is given according to the EU-Ecodesign-Regulation. Consumption values The values given for programs other than the Eco 40-60 are indicative only and have been determined in accordance with the applicable standard EN60456. Programme Load Pro-...
  • Page 58 en Technical specifications Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Max. draining height 100 cm Minimum draining 60 cm height Depending on the appliance specifications More information about your model...
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001543719* 9001543719 (000703)

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