Table of Contents
Related Manuals for Siemens WM14N299EP
Summary of Contents for Siemens WM14N299EP
- Page 1 Washing machine WM14N299EP User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents Safety .......... 4 Laundry.......... 31 General information...... 4 Preparing the laundry ..... 31 Intended use........ 4 Sorting laundry ....... 32 Restriction on user group.... 4 Degrees of soiling ...... 32 Safe installation ........ 5 Care symbols on the care labels ... 32 Safe use ........... 7 Detergents and care products.. - Page 3 Cleaning the drain pump.... 41 Cleaning the water outlet hose at the siphon........ 43 Clean the water inlet filters..... 44 Troubleshooting...... 46 Malfunctions ........ 46 Emergency release ...... 54 Transportation, storage and disposal ......... 54 Removing the appliance .... 54 Inserting the transit bolts.... 54 Using the appliance again ..... 55 Disposing of old appliance .... 55 Customer Service......
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Page 4: Safety
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡... - Page 8 en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. - Page 10 en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
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Page 11: Preventing Material Damage
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly. -
Page 12: Environmental Protection And Saving Energy
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues lightly and normally soiled laundry. immediately if they come into At low temperatures, the appliance contact with the appliance. consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label Environmental protection and saving energy... -
Page 13: Energy Saving Mode
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and inicio pausa ance. -
Page 14: Contents Of Package
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins. -
Page 15: Removing The Transit Bolts
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶... - Page 16 en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
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Page 17: Connecting The Appliance
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely. -
Page 18: Aligning The Appliance
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"... -
Page 19: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 20: Detergent Drawer
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid detergent", Page 35 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡... -
Page 21: Display
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 22 en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 37 Prewash Prewash is activated.
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Page 23: Buttons
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description... -
Page 24: Programmes
en Programmes prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg) - Page 25 Programmes en prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 26 en Programmes prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 27 Programmes en prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 28 en Programmes prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 29 Programmes en prelav. – –– (Rinse Hold) extra vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 30: Accessories
en Accessories Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the ap- WX975600 pliance. -
Page 31: Laundry
Laundry en Pour washing powder into com- Laundry Laundry partment II. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. -
Page 32: Sorting Laundry
en Laundry – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them. -
Page 33: Detergents And Care Products
Detergents and care products en Notes Detergents and care products Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care... -
Page 34: Basic Operation
en Basic operation You can find out how hard your water is from your local water com- pany or measure it yourself using a water hardness tester. Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) -
Page 35: Adjusting The Programme Set- Tings
Basic operation en Note: Ensure that there is no laun- Adjusting the programme set- dry trapped in the door. tings Close the door. Depending on the programme and programme progress, you can adjust Using a measuring aid for li- or activate/deactivate the settings. quid detergent Note: Overview of all programme set- If you order the measuring aid as an... -
Page 36: Starting The Programme
en Basic operation ¡ Do not use the measuring aid for Press inicio pausa+carga. liquid detergent for gel detergents, The appliance is paused and washing powder, or if Prewash or checks whether it is possible to "Ready in" time are activated. add or remove laundry. -
Page 37: Switching Off The Appliance
Childproof lock en Remove the laundry. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 s. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked. -
Page 38: Basic Settings
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of... -
Page 39: Changing The Basic Settings
Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after... -
Page 40: Descaling
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling... -
Page 41: Cleaning The Drain Pump
Cleaning and servicing en Slide a sufficiently large receptacle Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"... - Page 42 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
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Page 43: Cleaning The Water Outlet Hose At The Siphon
Cleaning and servicing en Insert the pump cap and screw it Loosen the hose clamp and care- on as far as it will go. fully remove the water outlet hose. 90° The handle on the pump cap must Residual water may leak out. be in a vertical position. -
Page 44: Clean The Water Inlet Filters
en Cleaning and servicing Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap. - Page 45 Cleaning and servicing en Disconnect the hose from the rear Connect the hose and check for of the appliance. leaks. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
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Page 46: Troubleshooting
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 47 Troubleshooting en Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 41 The water pressure is low. No remedial action possible. The filters in the water inflow "Clean the filters in the water in- ▶...
- Page 48 en Troubleshooting Fault Cause Troubleshooting The appliance is not work- There has been a power cut. Check whether the lighting in your ▶ ing. kitchen or other appliances are working. The programme does not You have not pressed inicio Press inicio pausa+carga. ▶...
- Page 49 Troubleshooting en Fault Cause Troubleshooting The water is not draining. – –– is activated. Continue the programme by select- ▶ and pressing inicio pausa+carga. → "Resuming the programme when the programme status is Rinse Hold", Page 36 The water outlet hose is con- Install the water outlet hose at a ▶...
- Page 50 en Troubleshooting Fault Cause Troubleshooting The programme duration Note: When loading, where possible, changes during the wash place large and small items of laundry cycle. together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system Not a fault –...
- Page 51 Troubleshooting en Fault Cause Troubleshooting High spin speed not Note: Where possible, mix large and reached. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the programme. ▶ The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶...
- Page 52 en Troubleshooting Fault Cause Troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
- Page 53 Troubleshooting en Fault Cause Troubleshooting Water is leaking out at the Water outlet hose is not con- Connect the water outlet hose cor- ▶ water outlet hose. nected correctly. rectly. Water outlet connection types → "Cleaning the drum", Page 39 Odours have formed in the Humidity and detergent ▶...
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Page 54: Emergency Release
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 41 Detach the hoses. -
Page 55: Using The Appliance Again
Transportation, storage and disposal en Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 56: Customer Service
en Customer Service Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate. -
Page 57: Consumption Values
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. - Page 58 en Technical specifications Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Depending on the appliance specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com .
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