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By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Welcome Finding information ... 1 2 Getting to know your computer Top ... 4 TouchPad ... 4 Lights ... 4 Button and speakers ... 6 Keys ... 7 Right side ... 8 Left side ... 9 Display ...
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Setting pointing device preferences ... 23 5 Multimedia Using the media activity controls ... 24 Audio ... 25 Adjusting the volume ... 26 Checking your audio functions ... 26 Webcam (select models only) ... 26 Video ... 27 VGA ... 27 6 Power management Shutting down the computer ...
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7 Drives Handling drives ... 38 Replacing or upgrading the hard drive ... 39 Removing the hard drive ... 39 Installing the hard drive ... 40 Using optical drives (select models only) ... 42 Identifying the installed optical drive ... 42 Playing a CD ...
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The computer is on but not responding ... 59 The computer is unusually warm ... 59 An external device is not working ... 59 The wireless network connection is not working ... 60 The optical disc tray does not open for removal of a CD ... 60 The computer does not detect the optical drive ...
How to identify computer components ● Computer software ● Computer settings ● Connecting to the Internet ● Computer utilities ● Regulatory and safety information ● Battery disposal information Getting to know your for additional information. to download updates from HP. Finding information...
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Go to http://www.hp.com/go/orderdocuments. *You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box.
TouchPad Component TouchPad light TouchPad zone Left TouchPad button Right TouchPad button There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad. For more information about TouchPad features, refer to Lights NOTE:...
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Component TouchPad light Caps lock light Power light Wireless light Description ● Off: TouchPad is on. ● Amber: TouchPad is off. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ●...
Button and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Speaker grill Power button Chapter 2 Getting to know your computer Description Two integrated speakers produce sound. ● When the computer is off, press the button to turn on the computer.
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Send e-mail key Media application key Web browser key Print key Calculator key Start menu key Application key Action keys Refer to Using the keyboard on page 21 Description Opens a new e-mail in your default e-mail client.
Right side NOTE: Your computer may look slightly different from the illustration in this section. Component Optical drive (select models only) Optical drive light (select models only) USB port AC adapter light Power connector Security cable slot Chapter 2 Getting to know your computer Description Reads and writes to an optical disc.
Left side NOTE: Your computer may look slightly different from the illustration in this section. Component External monitor port Vent RJ-45 (network) jack USB ports (2) Audio-in (microphone) jack Audio-out (headphone) jack Drive light Description Connects an external VGA monitor or projector. Enables airflow to cool internal components.
Display Component Internal microphone (select models only) Webcam (select models only) Webcam light (select models only) Chapter 2 Getting to know your computer Description Records sound. Records video and captures still photographs. On: The webcam is in use.
Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas (shown in the previous illustration) free from obstructions.
Bottom Component Battery bay Vents (4) Battery release latch Memory module compartment Hard drive bay Chapter 2 Getting to know your computer Description Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Additional hardware Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.
Networking ● Using an Internet service provider (ISP) ● Identifying wireless and network status icons ● Creating a wireless connection ● Using a WLAN ● Using Bluetooth wireless devices (select models only) ● Connecting to a local area network (LAN) Your computer may support one or both of the following types of Internet access: ●...
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
Identifying wireless and network status icons Icon Creating a wireless connection Your computer is equipped with a wireless local area network (WLAN) device. Turning wireless devices on and off Using the wireless button Use the wireless button to turn both the wireless network controller and the Bluetooth controller off or on simultaneously.
Connecting to an existing WLAN Be sure that the WLAN device is on. NOTE: Refer to location of the wireless button and wireless light on your computer. Click the Network Connection icon in the notification area, at the far right of the taskbar. Available wireless networks are listed under Wireless Networks.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP. Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
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Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. Chapter 3 Networking...
Pointing devices and keyboard ● Using the keyboard ● Using the TouchPad Using the keyboard Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The icons on the through To use an action key, press and hold this key to activate the assigned function. NOTE: Depending on the program you are using, pressing a specific shortcut menu within that program.
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Function Action key Press and hold Press and hold Press if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
Using the TouchPad To turn the TouchPad on and off, quickly double-tap the TouchPad light. When the TouchPad light is amber, the TouchPad is off. To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse.
Multimedia ● Using the media activity controls ● Audio ● Webcam (select models only) ● Video Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys ●...
Audio Your computer enables you to use a variety of audio features: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs (select models only). ●...
Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume action keys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Video Your computer has the following external video port: ● The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. To connect a VGA display device, connect the device cable to the external monitor port.
Power management ● Shutting down the computer ● Setting power options ● Using battery power ● Using external AC power Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut Down command closes all open programs, including the operating system, and then turns off the display and computer.
Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Suspend and Hibernation. When Suspend is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit the Suspend state faster than exiting Hibernation. If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state, the computer initiates Hibernation.
With the computer on, you can initiate Hibernation in any of the following ways: ● Briefly press the power button. ● Select Computer > Shutdown > Hibernate. ● Click the Power icon, located on the far right of the taskbar, and then click Hibernate. To exit Hibernation: Briefly press the power button.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
Inserting or removing the battery To insert the battery: Insert the battery (1) into the battery bay (2) until it is seated. ▲ The battery release latch (3) automatically locks the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.
Pivot the battery (2) upward and remove it from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter.
Maximizing battery life To maximize battery life: Select Computer > Control Center > Power Management. Under the On Battery Power tab, adjust the slider to the right of Put computer to sleep when inactive for: to 30 minutes. Adjust the slider to the right of Put display to sleep when inactive for: to 15 minutes, and select the check box next to Reduce backlight brightness.
● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation. Replace the discharged battery with a charged battery.
You can find details about the battery by clicking the Battery icon in the notification area on the far right of the taskbar. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. Using external AC power...
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: Shut down the computer.
Drives ● Handling drives ● Replacing or upgrading the hard drive ● Using optical drives (select models only) Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ●...
● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.” ● Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
Grasp the tabs (2) on the hard drive, and then disconnect the hard drive cable (3) from the system board. Remove the hard drive (4) from the hard drive bay. Installing the hard drive To install the hard drive: Grasp the tabs (1) on the hard drive and lower the hard drive (2) into the hard drive bay, then press down on the hard drive to be sure that the drive is firmly seated.
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Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up. Reconnect external power and external devices. Turn on the computer.
Using optical drives (select models only) Identifying the installed optical drive Select Computer > More Applications, and then select the Audio & Video group at the left ▲ sidebar. A list of all the devices installed in your computer, including your optical drive, is displayed. Playing a CD Turn on the computer.
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Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray, and then place the disc in a protective case.
External devices ● Using a USB device ● Using optional external devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system.
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NOTE: When you connect a USB device, you may see a message in the notification area to let you know that the device is recognized by the system. Using a USB device...
Removing a USB device CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. To remove a USB device: Open File Browser by selecting Computer >...
Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
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Lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: edges only.
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
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Reconnect external power and external devices. Turn on the computer. Chapter 9 Memory modules...
10 Security ● Protecting the computer ● Using passwords Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.
NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place. Setting passwords in the operating system Operating system passwords Root password User password Chapter 10 Security Function Protects access to an operating system root-level account. Protects access to an operating system user account.
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ●...
12 Setup Utility (BIOS) ● Starting Setup Utility ● Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
● To select an item, press enter. ● To close a text box or return to the menu display, press esc. ● To display additional navigation and selection information while Setup Utility is open, press f1. Displaying system information Start Setup Utility. Select the Main menu.
If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. ●...
Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by clicking Computer > Shutdown > Restart. If you cannot restart the computer using this procedure, refer to the next section, The computer is on but not responding on page The computer is on but not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:...
The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless and/or wired network device, right-click the Network Connection icon in the notification area at the far right of the taskbar. To enable devices, select the check box from the menu option.
The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. Remove any discs from the optical drive. Click Computer and then click System Monitor. On the Hardware tab, identify the Storage Controller in the Type column.
If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive. Contacting customer support If the information provided in this guide does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP. NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support.
Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the display...
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
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Operating Nonoperating Appendix C Specifications -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft...
Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.