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HP Presario CQ56-100 - Notebook PC Maintenance And Service Manual
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HP Presario CQ56-100 - Notebook PC Maintenance And Service Manual

HP Presario CQ56-100 - Notebook PC Maintenance And Service Manual

Compaq presario cq56 notebook pc and hp g56 notebook pc - maintenance and service guide
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See also: Reference Manual , User Manual
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
Compaq Presario CQ56 Notebook
PC and HP G56 Notebook PC

Maintenance and Service Guide

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Summary of Contents for HP Presario CQ56-100 - Notebook PC

  • Page 1: Maintenance And Service Guide

    Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;...
  • Page 2 AMD, ATI, and Athlon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Pentium are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 5 Top ............................... 5 TouchPad ..........................5 Lights ........................... 6 Button and speakers ......................7 Keys ............................. 8 Right side ............................. 9 Left side .............................. 10 Display ..............................11 Wireless antennas ..........................
  • Page 6 Packaging and transporting guidelines ..........32 Workstation guidelines ..............32 Equipment guidelines ............... 33 Component replacement procedures ....................34 Service tag ......................... 34 Computer feet ........................35 Battery ..........................36 Hard drive .......................... 37 Optical drive ........................39 WLAN module ........................42 Memory module .........................
  • Page 7 DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications ......... 85 7 Backup and recovery ............................ 86 Windows 7 backup and recovery ....................... 86 Backing up your information ....................86 Performing a recovery ....................... 87 Using the Windows recovery tools ..............88 Using f11 ......................
  • Page 8 viii...

  • Page 9: Product Description

    Product description HP G56 Compaq HP G56 Compaq Presario Presario Category Description CQ56 CQ56 Intel Intel Product Compaq Presario CQ56 Notebook √ √ name HP G56 Notebook PC √ √ Processors Intel® Celeron® 900 processor (2.2 √ √ GHz) Intel® Pentium® T4500 processor √...
  • Page 10 HP G56 Compaq HP G56 Compaq Presario Presario Category Description CQ56 CQ56 Intel Intel Panel 39.6-cm (15.6-in) HD LED √ √ √ √ BrightView (1366×768) 39.6-cm (15.6-in) HD CCFL √ √ √ √ BrightView (1366×768) 16:9 wide aspect ratio √ √...
  • Page 11 HP G56 Compaq HP G56 Compaq Presario Presario Category Description CQ56 CQ56 Intel Intel Audio High-definition audio supports √ √ √ √ Microsoft® premium requirements with Presario/HP Altec Lansing speakers Ethernet Integrated 10/100 network interface √ √ √ √ card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of...
  • Page 12 HP G56 Compaq HP G56 Compaq Presario Presario Category Description CQ56 CQ56 Intel Intel Power 6-cell Li-ion, 2.20-Ah, 47-Wh battery √ √ √ √ requirements 6-cell Li-ion, 2.55-Ah, 55-Wh battery √ √ √ √ 65-W AC adapter with localized √ √...

  • Page 13: External Component Identification

    External component identification TouchPad Component Description TouchPad light To turn the TouchPad on and off, quickly double-tap the TouchPad light. ● Off: TouchPad is on. ● Amber: TouchPad is off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button* Press the left side of the TouchPad button to execute functions performed by the left button on an external mouse.

  • Page 14: Lights

    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description ● TouchPad light Off: TouchPad is on. ● Amber: TouchPad is off. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ●...

  • Page 15: Button And Speakers

    Button and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speaker grill Two integrated speakers produce sound. Power button* ● When the computer is off, press the button to turn on the computer.

  • Page 16: Keys

    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description key* Displays system information when pressed in combination with key. Send e-mail key Opens a new e-mail in your default e-mail client. Media application key Launches CyberLink PowerDVD (Windows) or the default media player (Linux).

  • Page 17: Right Side

    Right side NOTE: Your computer may look slightly different from the illustration in this section. Component Description Optical drive (select models only) Reads and writes to an optical disc. Optical drive light (select models only) Blinking: The optical drive is being accessed. USB port Connects an optional USB device.

  • Page 18: Left Side

    Left side NOTE: Your computer may look slightly different from the illustration in this section. Component Description External monitor port Connects an external VGA monitor or projector. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 19: Display

    Display Component Description Internal microphone (select models only) Records sound. Webcam (select models only) Records video and captures still photographs. Webcam light (select models only) On: The webcam is in use. Display...

  • Page 20: Wireless Antennas

    Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas (shown in the previous illustration) free from obstructions.

  • Page 21: Bottom

    Bottom Component Description Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.

  • Page 22: Additional Hardware

    Additional hardware Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region or country. Chapter 2 External component identification...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Component Description Product name The product name affixed to the front of your computer. Serial number (s/n) An alphanumeric number that is unique to each product.

  • Page 24: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 25 Item Description Spare part number Display assembly NOTE: For more display assembly internal component spare part information. See Display assembly components on page ● 39.6-cm (15.6-in) HD LED BrightView with webcam and microphone display 620589-001 assembly for HP G56 computer ●...
  • Page 26 Item Description Spare part number ● For use in Switzerland 595199-BG1 ● For use in Turkey 595199-141 ● For use in United Kingdom 595199-031 Speaker assembly (includes cable) 620607-001 Power button board 595204-001 Top cover (includes TouchPad board) 620605-001 Fan/heat sink assembly (includes replacement thermal material) ●...
  • Page 27 Item Description Spare part number ● 160-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599053-001 ● Hard Drive Hardware Kit (not illustrated; includes bracket, connector, and screws) 599057-001 (14) Optical drive (includes bezel and bracket) DVD±RW SuperMulti Double-Layer Drive with LightScribe 620604-001 (15) RTC battery (includes mounting adhesive) 602745-001 (16)

  • Page 28: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel ● Presario CQ56 with webcam and microphone modules 620593-001 ● Presario CQ56 with microphone module only 620592-001 ● HP G56 with webcam and microphone modules 620595-001 ● HP G56 with microphone module only 620594-001 Display inverter 616467-001...
  • Page 29 Item Description Spare part number 39.6-cm (15.6-in) HD, BrightView, CCFL display panel (includes backlight cables) 616450-001 Hinge/Bracket Kit (includes left and right brackets) For use with LED display panels 595195-001 For use with CCFL display panels 616465-001 Display hinge covers 600650-001 Microphone and cable NOTE:...

  • Page 30: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit 595200-001 Hard drive cover (includes captive screws) Memory module compartment cover (includes captive screw) Chapter 3 Illustrated parts catalog...

  • Page 31: Mass Storage Devices

    Mass storage devices Item Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW SuperMulti Double-Layer Drive with LightScribe 620604-001 Hard drive ● 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599055-001 ● 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599054-001 ●...

  • Page 32: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters ● 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 609939-001 ● 65-W, 3-pin Smart AC adapter for use only in India 609948-001 Power cord, AC, 3 wire, black, 1.83-m ●...

  • Page 33: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-001 Power cord for use in Australia 490371-021 Power cord for use in Europe 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081...
  • Page 34 Spare part number Description 595199-141 Keyboard for use in Turkey (includes keyboard cable) 595199-161 Keyboard for use in Latin America (includes keyboard cable) 595199-171 Keyboard for use in Saudi Arabia (includes keyboard cable) 595199-211 Keyboard for use in Hungary (includes keyboard cable) 595199-221 Keyboard for use in the Czech Republic (includes keyboard cable) 595199-251...
  • Page 35 Spare part number Description 609948-001 65-W, 3-pin Smart AC adapter for use in India 616333-001 AMD V140 processor (2.3 GHz, 512-MB, L2 cache, 1066 MHz, 3.2 GT/s)—single-core 25 W 616334-001 AMD Athlon II N350 processor (2.4 GHz, 1-MB L2 cache, 1066 MHz, 3.2 GT/s)—dual-core 35 616343-001 AMD Athlon II P340 processor (2.2 GHz, 1-MB L2 cache, 1066 MHz, 3.2 GT/s)—dual-core 25 616450-001...
  • Page 36 Spare part number Description 620606-001 Base enclosure 620607-001 Speaker assembly (includes cable) 621559-001 1-GB memory module (1333-MHz, DDR3, AMD) 621566-001 2-GB memory module (1333-MHz, DDR3, AMD) 623909-001 PCA UMA system board (Intel) 623915-001 PCA UMA system board (AMD) 625830-001 Intel Celeron T3500 processor (2.1 GHz) 626656-001 Webcam module 630703-001...

  • Page 37: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 screwdriver Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 38: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 39: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 40: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 41: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 42: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 43: Computer Feet

    Computer feet Description Spare part number Rubber Kit (includes computer feet) 600849-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 44: Battery

    Battery Description Spare part number 6 cell, 2.20-Ah, 47-Wh 593553-001 6 cell, 2.55-Ah, 55-Wh 593554-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 45: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a bracket, connector, and screws. The bracket, connector, and screws are also available in the Hard Drive Hardware Kit. Description Spare part number 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599055-001 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599054-001 160-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) 599053-001...
  • Page 46 Use the Mylar tab (2) to lift the hard drive out of the hard drive compartment. Disconnect the hard drive cable from the system board (3) and remove the hard drive from the computer (4). To replace the hard drive bracket, remove the four Phillips 3.0×3.5 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 47: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number DVD±RW SuperMulti Double-Layer Drive with LightScribe 620604-001 Before removing the optical drive: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
  • Page 48 Remove the optical drive screw. Insert a thin tool, such as a screwdriver (1), into the release access slot in the hard drive bay, and press against the back of the optical drive. Chapter 4 Removal and replacement procedures...
  • Page 49 Grasp the drive (2) and remove it from the optical drive bay. Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...

  • Page 50: Wlan Module

    WLAN module Description Spare part number Atheros AR9285 802.11b/g/n 1x1 WiFi adapter 605560-005 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi adapter 593533-001 Broadcom 4313 802.11b/g/n 1x1 WiFi adapter 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 600370-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 602992-001...
  • Page 51 Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module. Remove the Phillips 2.0×3.0 screw (3) that secures the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the WLAN module (4) by pulling it away from the slot at an angle.

  • Page 52: Memory Module

    Memory module Description Spare part number 1 GB, 1066 MHz DDR2 (Intel) 619545-001 2 GB, 1066 MHz DDR2 (Intel) 619546-001 1 GB, 1333 MHz, DDR3 (AMD) 621559-001 2 GB, 1333 MHz, DDR3, (AMD) 621566-001 Before removing a memory module: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
  • Page 53 Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

  • Page 54: Keyboard

    Keyboard Description Spare part number For use in Adriatic countries 595199-BA1 For use in Belgium 595199-A41 For use in Canada 595199-121 For use in the Czech Republic 595199-221 For use in France 595199-051 For use in Germany 595199-041 For use in Greece 595199-DJ1 For use in Hungary 595199-211...
  • Page 55 Remove the keyboard: Position the computer upside down, with the front toward you. Remove the three Phillips 2.5×5.0 and three Phillips 2.5×6.0 screws that secure the keyboard to the computer. Position the computer right-side up, with the front toward you. Open the computer as far as possible.
  • Page 56 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 57: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad board) 620605-001 Before removing the top cover: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 58 Remove the Phillips 2.0×5.0 screw that secures the top cover to the computer. Release the speaker cable (1), power button ZIF connector (2), TouchPad ZIF connector (3), and TouchPad button ZIF connector (4). Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. Chapter 4 Removal and replacement procedures...
  • Page 59 Remove the top cover (2). NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 60: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly (includes cable) 620607-001 Before removing the speaker assembly: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 61 Remove the speaker assembly by sliding the left edge (4) from beneath the bracket in the top cover. Reverse this procedure to install the speaker assembly. Component replacement procedures...

  • Page 62: Power Button Board

    Power button board Description Spare part number Power button board 595204-001 Before removing the power button board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (with cable) 595203-001 Before removing the TouchPad button board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Usb Board

    USB board Description Spare part number USB board 595205-001 Before removing the USB board: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 65 Reverse this procedure to install the USB board. Component replacement procedures...

  • Page 66: Power Connector

    Power connector Description Spare part number Power connector (includes cable) 602743-001 Before removing the power connector cable: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 67: Display Assembly

    Display assembly Description Spare part number 39.6-cm (15.6-in) HD LED BrightView display assembly with webcam and microphone for HP G56 620589-001 computer 39.6-cm (15.6-in) HD LED BrightView display assembly with microphone for HP G56 computer 620588-001 39.6-cm (15.6-in) HD CCFL BrightView display assembly with webcam and microphone for HP 620591-001 G56 computer 39.6-cm (15.6-in) HD CCFL BrightView display assembly with microphone for HP G56 computer...
  • Page 68 Pull the antenna cables through the opening in the top cover (3) and disengage the cables from the clip in the routing channel leading to the display hinge (4). Disconnect the webcam cable (5) from the system board and release it from the clips that attach it to the system board.
  • Page 69 To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 2.5×3.0 screws The display screw covers are included in the Display Screw Kit, spare part number 595197-001. Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display bezel until the bezel disengages from the display back cover.
  • Page 70 Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 626656-001. Reverse this procedure to install the webcam module. To replace the display inverter, disconnect the cables (1) on both sides of the inverter. Then use a flat flexible tool (2) to pry the inverter loose from the adhesive that attaches it to the display enclosure.
  • Page 71 Remove the display hinge covers (2). The display hinge covers are available using spare part number 600650-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove the eight Phillips 2.5 x 4.0 screws (1) that secure the display panel to the display enclosure.
  • Page 72 Remove the display panel brackets (2) from the display panel. The display panel brackets are available using spare part number 595195-001. Reverse this procedure to install the display panel brackets. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the adhesive material from the display cover (2).
  • Page 73 To replace the webcam cable, release the adhesive tabs (3) from the display cover and lift up on the webcam cable (4). Reverse this procedure to install the microphone and webcam cables. Component replacement procedures...

  • Page 74: System Board

    System board NOTE: The system board spare part kit includes UMA graphics subsystem memory and replacement thermal material. Description Spare part number PCA UMA system board (AMD) 623915-001 PCA UMA system board (Intel) 623909-001 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 75 Remove the following cables from the system board: ● Power connector cable (see Power connector on page ● USB board cable (see USB board on page Position the computer upright with the right side toward you. To remove the optical drive cable, disconnect it from the system board (1), and then remove the two Phillips 2.0×6.0 screws (2) that secure the optical drive cable to the computer.
  • Page 76 Pull the system board (3) away from the base enclosure at an angle. The AMD system board is shown below. The Intel system board is shown below. Reverse this procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 77: Rtc Battery

    RTC battery Description Spare part number RTC battery 602745-001 Before removing the RTC battery: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 78 Lift the battery (2) out of the computer. Reverse this procedure to install the RTC battery. Chapter 4 Removal and replacement procedures...

  • Page 79: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (AMD) 630722-001 Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (Intel) 606573-001 Before removing the fan/heat sink assembly: Shut down the computer.
  • Page 80 Disconnect the fan cable from the system board. Follow the sequence embossed on the heat sink to loosen the three Phillips 2.5 x 9.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 81 Disconnect the fan cable from the system board. Loosen the two Phillips captive screws and the four Phillips spring-loaded captive screws (1) that secure the fan/heat sink assembly. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 82 Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled. NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. For computer models with the Intel processor, thoroughly clean the thermal material from the surface of the fan/heat sink assembly (1) and (3), and the Northbridge chip (2) and processor (4), each time the fan/heat sink assembly is removed.

  • Page 83: Processor

    Processor NOTE: The processor spare part kits include replacement thermal material. Description Spare part number Intel Celeron 900 processor (2.2 GHz) 534419-001 Intel Pentium T4500 processor (2.3 GHz) 591880-001 Intel Celeron T3500 processor (2.1 GHz) 625830-001 Intel Celeron T3300 processor (2.0 GHz) 592399-001 AMD V140 processor (2.3 GHz, 512-MB, L2 cache, 1066 MHz, 3.2 GT/s)—single-core 25 W 616333-001...
  • Page 84 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 85: Setup Utility

    Setup Utility Computer Setup To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is assigned the next available drive letter. Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the operating system is not working.

  • Page 86: Navigating And Selecting In Setup Utility

    Use the arrow keys to select a language, and then press enter key. When a confirmation prompt with your language selected displays, press the enter key. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.

  • Page 87: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the key.

  • Page 88: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save changes from the current session: If the Setup Utility menus are not displayed, press the key to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 89: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

  • Page 90: Specifications

    Specifications Computer specifications Dimensions Depth 24.7 cm (9.7 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.3 cm to 3.8 cm (1.3 to 1.5 in) Weight (lowest weight configuration) 2.54 kg (5.59 lbs) Input power Operating voltage 18.5 V dc @ 4.74 A – 90 W Operating current 4.74 A Temperature...

  • Page 91: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...

  • Page 92: Hard Drive Specifications

    Hard drive specifications 320 GB* 250 GB* 160 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 102 g Interface type SATA SATA SATA Transfer rate 300 MB/sec 100 MB/sec 100 MB/sec Security...

  • Page 93: Dvd±Rw Supermulti Double-Layer Drive With Lightscribe Specifications

    DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...

  • Page 94: Backup And Recovery

    Backup and recovery Windows 7 backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points.

  • Page 95: Performing A Recovery

    ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: Display the screen you want to save.

  • Page 96: Using The Windows Recovery Tools

    NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)”...

  • Page 97: Using A Windows 7 Operating System Dvd (Purchased Separately)

    NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start >...

  • Page 98: Linux Backup And Recovery

    Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer. To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory.

  • Page 99: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 100: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 101: Recycling

    Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 102 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 103 Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel.
  • Page 104 Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward.
  • Page 105 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display...
  • Page 106 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 107 Remove the LCD panel. Recycle the LCD panel and backlight. Display...

  • Page 108: Index

    Index button sound 81 diskette drive, precautions 30 AC adapter buttons display assembly identifying 14 power 7 removal 59 spare part numbers 24 TouchPad 5 spare part number 17, 59 AC adapter light, identifying 9 display back cover, spare part action keys, identifying 8 numbers 21 Cable Kit...
  • Page 109 drives hard drive recovery 88 memory module boot order 81 hard drive self test 81 product description 2 preventing damage 30 headphone jack, identifying 10 removal 44 DVD±RW SuperMulti Double- Hinge/Bracket Kit, spare part spare part numbers 18, 44 Layer Drive with LightScribe numbers 21 memory module compartment identifying 9...
  • Page 110 power connector cable RTC battery removal 58 removal 69 thermal paste, replacement 74 spare part number 18, 58 spare part number 19, 69 tools required 29 power connector, identifying 9 Rubber Feet Kit, spare part top cover power cord number 35 removal 49 identifying 14 Rubber Kit, spare part number 24...

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