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Washing machine WM4HVKL9DN User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Sorting laundry ....... 34 General information...... 4 Degrees of soiling ...... 34 Intended use........ 4 Care symbols on the care labels ... 34 Restriction on user group.... 5 Detergents and care products.. 35 Safe installation ........ 5 Detergent recommendation ... 35 Safe use ........... 7 Detergent dosage ...... 36 Safe cleaning and maintenance.. 9...
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Customer Service...... 66 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 43 duction number (FD) ...... 66 Connecting the appliance to the energy manager ...... 43 AQUA-STOP guarantee .... 66 Activating Wi-Fi on the appliance... 44 Consumption values..... 68 Deactivating Wi-Fi on the appli- ance.......... 45 Technical specifications....
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en The appliance comes with an Aqua- Installation and connection Installation and connec- Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best Installation and connection bidity of the rinsing water, and ad- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
Installation and connection en Open the water tap carefully and Connecting the appliance check that the connection points Connect your appliance to the power are tight. supply, water inlet and water outlet. Water outlet connection types Connecting the water inlet hose This information is intended to help Note: Please read the information in you to connect this appliance to the...
en Installation and connection Insert the mains plug of the appli- ance's power cable in a socket nearby. The connection details of the appli- ance can be found under "Tech- nical data" → Page 68. Check the mains plug is inserted properly. Aligning the appliance In order to reduce noise and vibra- All appliance feet must stand firmly tion and to prevent the appliance...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. or detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 Energy consumption Energy consumption for the selected programme.
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Display en Display Designation Description ¡ No water pressure. → "Error code / Fault display / Signal", Page 55 ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully. → "Error code / Fault display / Signal", Page 55 E:60 / -2B Error Error code, error display, signal.
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
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Buttons en Button Selection Description (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
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en Buttons Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
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Programmes en (Rinse Hold) varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
Laundry en Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
en Laundry – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
Detergents and care products en Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en It may take a few seconds for the Note: The setting is saved if you ac- appliance to switch on. tivate or deactivate the intelligent a The appliance performs an audible dosing system. function test in the detergent Loading laundry drawer.
en Basic operation Adding detergent and care Soaking laundry product You can soak the laundry before washing in the appliance by pausing For programmes in which intelligent the programme. dosing is not possible or desirable, you can add detergent to the manual Note: No additional detergent is re- dosing compartment.
Childproof lock en The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start the Rinse programme. – If the water level is high: Start the Spin or Drain programme. Remove the laundry.
en Intelligent dosing system ¡ If you want to use both dispensers Deactivating the childproof for liquid detergent, adjust the lock "contents of the dispenser" → Page 41. Requirement: To deactivate the childproof lock, the appliance must Requirement: / flashes. be switched on. Pull out the detergent drawer. Press and hold the two ...
Home Connect en To end the setting process, wait Dispenser contents briefly. When it leaves the factory, the dis- Note: To adjust the basic dosage for penser is set for fabric softener . Al- , repeat the steps with ternatively, you can also use this dis- penser for a second liquid detergent Home Connect Home Connect...
en Home Connect ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
Home Connect en a The appliance now sets up its own Carry out the steps in the Wi-Fi network with the name (SSID) Home Connect app to connect the HomeConnect. appliance. a If the display shows and lights up permanently, the appliance is connected to the home network.
en Home Connect only when your home photovoltaic Press system can provide sufficient energy a The display shows and Flex Start or the energy tariff is good. is activated. The appliance waits to be started by the smart energy Requirements system (energy manager). ¡...
Home Connect en a If End is shown on the display, the Deactivating Wi-Fi on the ap- network settings are reset. pliance Tip: If you wish to operate your appli- Press and hold for at least ance again via the Home Connect three seconds. app, you will need to reconnect it to Set the programme to position 4.
Home Connect functions for A detailed RED Declaration of Con- the first time. formity can be found online at www.siemens-home.bsh-group.com Note: Please note that the among the additional documents on Home Connect functions can only be the product page for your appliance.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
en Cleaning and servicing Press and, at the same time, Cleaning the detergent drawer turn the programme selector to po- If you change detergent or the deter- sition 2. gent drawer is dirty, clean the deter- a The display shows the current gent drawer and the pump unit of the value.
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Cleaning and servicing en Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶...
en Cleaning and servicing Push in the detergent drawer. Remove the maintenance flap. Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
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Cleaning and servicing en CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent ▶...
en Cleaning and servicing Insert the maintenance flap and lock it into place. The pump cap is comprised of two parts which can be taken apart for cleaning. Close the maintenance flap. Make sure that the impeller in the drain pump can be rotated. Before the next wash Insert the pump cap.
Cleaning and servicing en Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
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en Cleaning and servicing Connect the water inlet hose and check for leaks.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 48 If this indicator appears again, call our after-sales service. → "Customer Service", Page 66 Note: You can start the washing pro- gramme if you deactivate the intelli-...
Troubleshooting en Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause troubleshooting The programme does not The pump for the intelligent Switch off the appliance. start. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 48 If this indicator appears again, call our after-sales service. → "Customer Service", Page 66 Note: You can start the washing pro- gramme if you deactivate the intelli-...
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Troubleshooting en Fault Cause troubleshooting The water is not draining. Pump cover is not correctly Correctly assemble the pump ▶ assembled. cover. Pump cover is not correctly Correctly assemble the pump ▶ assembled. cover. Water is not flowing in. De- You have not pressed Press ▶...
en Troubleshooting Fault Cause troubleshooting Drum does not turn, water Load detection is active. Not a fault – no action required. ▶ does not flow in. Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶...
Troubleshooting en Fault Cause troubleshooting Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶ noise. detergent solution is noise. pumped out. Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶...
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en Troubleshooting Fault Cause troubleshooting Detergent residue on the Basic dosage is not correctly If intelligent dosing is activated, re- ▶ damp washing. adjusted. duce the "basic dosage" → Page 41. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
Troubleshooting en Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off. ▶ network. ance", Page 44 Wi-Fi is activated but a con- Ensure that the home network is nection to your home net-...
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 50 Detach the hoses.
Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
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Customer Service en ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Technical specifications en Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose...
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