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Washing machine WM4HVGL9DN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 38 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 38 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 39 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 39 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 47 17.7 Cleaning the water outlet 14.1 Activating the childproof hose at the siphon .... 58 lock ......... 47 17.8 Cleaning the water inlet fil- 14.2 Deactivating the childproof ter ........... 58 lock ......... 47 18 Troubleshooting....... 60 15 Home Connect ...... 47 19 Transportation, storage and 15.1 Home Connect settings.. 48 disposal ........
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Elbow for fixing the water out- the Safety → Page 4 and Preventing let hose material damage → Page 10 sections...
en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
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Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
en Installation and connection Water outlet connection types 4.5 Connecting the appliance This information is intended to help Connecting the water inlet hose you to connect this appliance to the Note: Please read the information in water outlet. the Safety → Page 4 and Preventing Note: Please read the information in material damage → Page 10 sections the Safety → Page 4 and Preventing...
Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 44 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
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en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Saving the pro- Save a programme → Page 43. gramme Set other programmes → Page 43. Other pro- grammes Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
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Display en Display Designation Description Dirty socks The stain type is activated. Grease and oil The stain type is activated. The stain type is activated. Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡...
en Buttons Buttons 7 Buttons With the button, you can open the sub-menu for additional programme set- Buttons tings. The additional programme settings are listed in the overview for the but- tons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27.
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Buttons en Button Selection Description (Remote Start) ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
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en Buttons Button Selection Description Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡ Deactivate cycle. The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the programme status is Rinse Hold", Page 46 Silent Wash ¡...
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Rinse Hold Extra Rinse varioSpeed 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – Easy-Iron – Water Plus – Soaking – Silent Wash – – Rinse Hold – Extra Rinse – – varioSpeed 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Rinse Hold Extra Rinse – varioSpeed 1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – – Easy-Iron – – – Water Plus – – – Soaking – – Silent Wash – – – – – Rinse Hold – – – Extra Rinse – – – – – – varioSpeed – 1400 Max. spin speed (rpm) –...
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Programmes en – Easy-Iron – Water Plus – – – Soaking – – – Silent Wash – – – – Rinse Hold – Extra Rinse – – – – – – varioSpeed 1400 1400 1200 1200 Max. spin speed (rpm) – –...
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en Programmes – Easy-Iron – Water Plus – Soaking Silent Wash – – Rinse Hold – Extra Rinse – – varioSpeed 1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Rinse Hold Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – Easy-Iron – Water Plus – – Soaking – Silent Wash – – – Rinse Hold – Extra Rinse – – – – varioSpeed – 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Rinse Hold Extra Rinse varioSpeed 1400 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Easy-Iron Water Plus Soaking Silent Wash Rinse Hold Extra Rinse – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Easy-Iron – Water Plus – Soaking Silent Wash – Rinse Hold Extra Rinse – varioSpeed 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and...
Laundry en Pull out the detergent drawer. Press (Start/Reload/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 42 Laundry 11 Laundry Laundry 11.1 Preparing the laundry Pour washing powder into com- partment II.
en Laundry – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. 11.2 Sorting laundry – Type of fabric and fibre type –...
Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ only use liquid detergents that are Detergents and care products 12 Detergents and care self-flowing ¡...
en Basic operation 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
Basic operation en Note: The drum is lit up after the 13.3 Adjusting the pro- door is opened and closed and once gramme settings the programme has started. The light goes out automatically. Depending on the programme and programme progress, you can adjust 13.2 Setting a programme or activate/deactivate the settings.
en Basic operation Press to call up the sub- Open the door. menu for the memory pro- grammes. Ensure that the drum is empty. Separate the laundry and place it Select a programme. in the drum. Press Main menu to call up the Note: Ensure that there is no laun- main menu.
Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.8 Adding detergent and care product Notes...
en Basic operation Pour in detergent. The appliance door remains → "Detergent drawer", Page 19 locked for safety reasons if the temperature and water levels are If required, add the care product. high. Push in the detergent drawer. – If the temperature is high, start the Rinse/Freshen Up pro- 13.9 Starting the programme gramme.
Childproof lock en a The childproof lock remains active 13.14 Switching off the appli- even after the appliance has been ance switched off. Press 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two ...
en Home Connect ¡ Please also follow the instructions Press the WPS button on the in the Home Connect app. router within the next 2 minutes. Take note of the information in the Notes documents for your router. ¡ Please note the safety precautions flashes in the display.
Home Connect en Press and hold for at least Open the Home Connect app on 3 seconds. your mobile device and carry out the steps in the app. a You are now in the Home Connect In the Home Connect app, enter menu. the network name (SSID) and Select Man.
en Home Connect Requirement: The smart energy sys- 15.5 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press to set the required time.
Home Connect en Select on. 15.9 Resetting the appliance a Wi-Fi is activated. network settings Notes Press and hold for at least ¡ If Wi-Fi is activated, the appliance 3 seconds. will not switch itself off automatic- Select Network settings. ally. Select Reset. ¡...
en Basic settings ¡ Security certificate of the Wi-Fi Basic setting Description communication module (to ensure auto power-off Deactivate the a secure data connection). "Automatic ¡ The current software and hardware switch-off" func- version of your appliance. tion for the appli- ¡...
Cleaning and servicing en Basic setting Description Cleaning and servicing 17 Cleaning and servi- Wi-Fi on/off Activate or deac- cing tivate Wi-Fi. → "Activating Wi- To keep your appliance working effi- Cleaning and servicing Fi on the appli- ciently for a long time, it is important ance", Page 50 to clean and maintain it carefully.
en Cleaning and servicing Leave the appliance to dry after Clean the detergent drawer and in- ▶ every operation with the door sert with water and a brush, and open, and leave the detergent then dry them. drawer to dry. Run the Drum Clean programme ▶...
Cleaning and servicing en Remove the maintenance flap. 17.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
en Cleaning and servicing Reattach the water outlet hose and 17.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
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Cleaning and servicing en Remove the water inlet hose from the tap. Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed not start. Press ▶ Door is not closed. Close the door. Press to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 47 ▶ is activated. Check whether is activated.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or ▶ ing. Drain and pressing → "Resuming the programme when the programme status is Rinse Hold", Page 46 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme dura- The unbalanced load detection system eliminates an tion changes during imbalance by repeatedly redistributing the laundry. the wash cycle. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Select the programmes that are suitable for the ▶ reached. type of fabric. → "Programmes", Page 27 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶...
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Troubleshooting en Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 55 Requirement: The drain pump is Detach the hoses. empty. → Page 55 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en 20.1 Product number (E-Nr.) Customer Service 20 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
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en Customer Service during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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2014/53/EU. Water pressure ¡ Minimum: A detailed RED Declaration of Con- 100 kPa formity can be found online at (1 bar) www.siemens-home.bsh-group.com ¡ Maximum: among the additional documents on 1000 kPa the product page for your appliance. (10 bar) Length of the wa- 150 cm ter inlet hose 2.4 GHz band: 100 mW max.
Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001573457* 9001573457 (001126)