Table of Contents
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Online Troubleshooting Resources
The following table shows the general troubleshooting strategy described in this chapter. Refer to this
table, as necessary, to follow the steps to isolate problems to a specific subsystem; resolve the problem
if possible.
Action
Step 1
Turn power on. Go to Step 2.
Step 2
Green STATUS LED on?
Step 3
Green STATUS LED on?
Step 4
Fans operating?
Step 5
Fans operating?
Step 6
RJ-45 EN LEDs on?
Step 7
RJ-45 EN LEDs on?
Step 8
Port adapter ENABLED LEDs on?
Step 9
Port adapter ENABLED LEDs on?
Step 10
System startup successful.
Online Troubleshooting Resources
In addition to following the subsystems approach to troubleshooting, a variety of online troubleshooting
resources are available:
•
•
•
•
Cisco 7201 Installation and Configuration Guide
5-2
The
Cisco 7201 Troubleshooting Documentation Roadmap
7201 Router Troubleshooting Module
Cisco 7201 router.
Cisco.com registered users can access various troubleshooting tools such as Software Advisor,
Cisco IOS Error Message Decoder Tool, and Output Interpreter Tool from the
menu after logging in at http://www.cisco.com/en/US/support/tsd_most_requested_tools.html.
Inspection and Cleaning Procedures for Fiber-Optic Connections
cleaning fiber-optic connections.
Compressed Air Cleaning Issues for Fiber-Optic Connections
fiber-optic connections compressed air cleaning.
Chapter 5
Yes
No
—
—
Go to Step 4.
Troubleshoot power system, and go to Step 3.
Go to Step 4.
Obtain technical assistance.
Go to Step 6.
Troubleshoot cooling subsystem, and go to
Step 5.
Go to Step 6.
Obtain technical assistance.
Go to Step 8.
Check all cable connections. Clean optical
fiber connectors; see the
Fiber-Optic Connections" section on
page
5-14. Check that the SFP module is
fully seated. Restart the system. Go to Step 7.
Go to Step 8.
Obtain technical assistance
Go to Step 10. Reseat port adapter and restart system. Go to
Step 9.
Go to Step 10. Obtain technical assistance.
—
—
document contains a link to the
and information to help you troubleshoot problems with the
Troubleshooting Initial Startup Problems
"Cleaning the
Tools and Resources
provides information about
provides information about
OL-11364-04
Cisco
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Chapters
Table of Contents
Troubleshooting
