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Trouble shooting
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Malfunction table
Problem
Possible cause Solution
The appliance
The plug is not
does not work
plugged in.
Power cut
Faulty fuse
The lighting
The bulbs are
does not work.
faulty.
--------
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please quote the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the filter grid to gain
access).
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
8
Connect the appliance to
the electricity supply
Check whether other
kitchen appliances are
working
Check in the fuse box to
make sure that the fuse for
the appliance is OK
For information on chang-
ing the bulbs, see the
"Replacing Bulbs" section.
FD no.
Replacing bulbs
:
Risk of electric shock!
When changing the bulbs, the bulb socket contacts are live.
Before changing the bulb, unplug the appliance from the mains
or switch off the circuit breaker in the fuse box.
:
Risk of burns!
Halogen bulbs become very hot when switched on. There is still
a risk of burning for some time after they have been switched
off. Allow the halogen bulbs to cool down before replacing
them.
Important Only use a bulb of the same type and same power
(see also the bulb holder or rating plate).
Replacing halogen bulbs with screw base
Notes
To replace the bulbs, do not remove the plastic cover. The
■
bulbs can be accessed from inside by removing the filter
grid.
When inserting halogen bulbs, do not touch the glass bulb.
■
Use a clean cloth to insert the halogen bulbs.
Allow the bulb to cool down.
1.
Remove the filter grid.
2.
Unscrew the bulb and replace it with a bulb of the same type.
3.
Fit the filter grid.
4.
Insert the mains plug and switch on the fuse again.
5.
Replace the bulb with one of the same type:
Voltage: 230 V
Power: Max. 28 W
Thread: E14
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
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