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Trouble shooting
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Fault table
Problem
Possible cause Solution
The appliance
The plug is not
does not work
plugged into the
mains
Power cut
The fuse is
faulty
The lighting
The LED lights
does not work.
are defective.
--------
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please quote the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the filter grid to gain
access).
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
8
Connect the appliance to
the power supply
Check whether other
kitchen appliances are
working
Check in the fuse box to
make sure that the fuse for
the appliance is in working
order
You can read about this in
the section entitled "Replac-
ing the LED lights".
FD no.
Replacing the LED lights
:
Risk of electric shock!
When changing the bulbs, the bulb socket contacts are live.
Before changing the bulb, unplug the appliance from the mains
or switch off the circuit breaker in the fuse box.
:
Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly into the
switched on LED lights for longer than 100 seconds.
Important! Only use bulbs of the same type and wattage.
Lift the bulb cover slightly and move it towards the outside of
1.
the appliance.
Unscrew the bulb and replace it with a bulb of the same type.
2.
Fit the bulb cover.
3.
Plug in the mains plug and switch the fuse back on.
4.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
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