Page 1
Washing machine WM12UT63ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Sorting laundry ....... 33 General information...... 4 Degrees of soiling ...... 33 Intended use........ 4 Care symbols on the care labels ... 33 Restriction on user group.... 4 Detergents and care products.. 34 Safe installation ........ 5 Detergent recommendation ... 34 Safe use ........... 7 Detergent dosage ...... 35 Safe cleaning and maintenance.. 9...
Page 3
Descaling........ 42 Cleaning the drain pump.... 43 Cleaning the water outlet hose at the siphon........ 45 Clean the water inlet filters..... 46 Troubleshooting...... 48 Error code / Fault display / Sig- nal........... 48 Malfunctions ........ 49 Noise .......... 53 Problem with results....... 54 Leakage.......... 55 Odours.......... 55 Emergency release ...... 56 Transportation, storage and disposal .........
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Read the information on intended use to ensure that you use the appliance correctly and safely.
Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
Page 6
en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
Page 8
en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation.
Page 10
en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 35 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and inicio pausa + ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
Page 16
en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 36 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
Page 22
en Display Display Designation Description Rinse Programme status Spin Programme status – – – – Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted.
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description...
Accessories en Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the ap- WX975600 pliance.
en Laundry Pour washing powder into com- Laundry Laundry partment II. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 32 required "programme" → Page 25. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 36. Separate the laundry and place it in the drum.
Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes...
en Basic operation Pour in detergent. Adding laundry → "Detergent drawer", Page 20 Note: Please read the information in If required, add the care product. the "Safety" → Page 4 and "Prevent- Push in the detergent drawer. ing material damage" → Page 11 sec- tions to ensure that you use the appli- Starting the programme ance safely.
Childproof lock en Wipe the rubber gasket dry and re- Unloading the laundry move any foreign objects. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Open the door.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
Cleaning and servicing en Slide a receptacle under the open- Cleaning the drain pump ing. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
Page 44
en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
Cleaning and servicing en Insert the pump cap and screw it Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must 90° clean these.
en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low.
Page 47
Cleaning and servicing en Requirement: The water inlet hose is Connect the hose and check for empty. leaks. → "Emptying the water inlet hose", Page 46 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause Troubleshooting "E:36 / -10" Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. → "Connecting the appliance", hose. Page 17 → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶...
Page 50
en Troubleshooting Fault Cause Troubleshooting The appliance is not work- The circuit breaker is faulty. Check the circuit breaker in the ▶ ing. fuse box. There has been a power cut. Check whether the lighting in your ▶ kitchen or other appliances are working.
Page 51
Troubleshooting en Fault Cause Troubleshooting → "Cleaning the drain pump", The water is not draining. Drain pump is blocked. ▶ Page 43 – – – – is activated. Continue the programme by select- ▶ and pressing inicio pausa + carga. → "Resuming the programme when the programme status is Rinse Hold", Page 38 The water outlet hose is con- Install the water outlet hose at a...
Page 52
en Troubleshooting Fault Cause Troubleshooting The programme duration The programme operation is Not a fault – no action required. ▶ changes during the wash optimised electronically. cycle. This may change the pro- gramme duration. The unbalanced load detec- Not a fault – no action required. ▶...
Troubleshooting en Fault Cause Troubleshooting High spin speed not Unbalance load detection Redistribute the laundry in the ▶ reached. system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
en Troubleshooting Problem with results Fault Cause Troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
Troubleshooting en Fault Cause Troubleshooting Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶ laundry. ter-insoluble substances that and drying. deposit on the laundry. Leakage Fault Cause Troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose.
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 43 Detach the hoses.
Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the programme. a The unused detergent cannot flow straight into the outlet during the next wash.
en Customer Service Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate.
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40 - 60 are indic- ative only and were determined in accordance with the applicable standard EN60456.
Page 60
en Technical specifications Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power...
Page 64
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001576096* 9001576096 (000922)