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Troubleshooting - Honeywell Voyager 1602g User Manual

Wireless area-imaging pocket wireless area-imaging pocket scanner
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Step 3.
Step 4.

Troubleshooting

Note: Make sure that your scanner's battery is charged.
Visit the Services and Support section of our website (sps.honeywell.com) to check
for the latest software for both the scanner and the host.
Is the scanner having trouble reading your symbols?
If the scanner isn't reading symbols well, check that the symbols:
Is the barcode displayed but not entered into the application?
The barcode is displayed on the host device correctly, but you still have to press a
key to enter it (the Enter/Return key or the Tab key, for example).
The scanner won't read your barcode at all.
Verify that your barcode symbology is enabled (see
If the scanner still can't read the sample barcodes, scan
120.
Voyager 1602g User Guide
Lift out the battery and replace, making sure the contacts on the battery
line up with the contacts in the scanner.
Replace the back cover and secure with the Phillips head screw.
Aren't smeared, rough, scratched, or exhibiting voids.
Aren't coated with frost or water droplets on the surface.
Are enabled in the host to which the scanner connects.
You need to program a suffix. Programming a suffix enables the scanner to
output the barcode data plus the key you need (such as "CR") to enter the data
into your application. Refer to
information.
Scan the sample barcodes in the back of this manual. If the scanner reads the
sample barcodes, check that your barcode is readable.
Prefix/Suffix Overview
Chapter
on page 93 for further
7).
All Symbologies
on page
211

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