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Honeywell PC300T User Manual
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Honeywell PC300T User Manual

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PC300T/PC310T
Desktop Printer
User Guide

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Summary of Contents for Honeywell PC300T

  • Page 1 PC300T/PC310T Desktop Printer User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. HII makes no representation or warranties regarding the information provided in this publication.

  • Page 3: Customer Support

    To search our knowledge base for a solution or to log into the Technical Support portal and report a problem, go to honeywell.com/PSSTechnicalsupport. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. Go to sps.honeywell.com...

  • Page 4: Safety Warnings

    Caution: Carefully read the warning text on the envelope before using a cleaning card. Caution: To reduce the risk of electric shock or fire, keep the cover closed and turn off the printer when not in use. No user-serviceable parts inside. PC300T/PC310T Desktop Printer User Guide...

  • Page 5: Table Of Contents

    Load Ribbon ..........................10 Connect the Printer to Power ....................16 About Printer Command Languages .................. 16 Autosense ..........................17 Direct PDF Printing......................17 Direct Protocol ........................17 DPL............................. 17 ESim............................17 Fingerprint..........................17 IPL............................... 18 PC300T/PC310T Desktop Printer User Guide...
  • Page 6 Configure the Printer with PrintSet 5 ..................27 Upgrade the Firmware .......................27 Download the Printer Firmware Update...............27 Upgrade Firmware from the Printer Web Page ............28 Upgrade Firmware from PrintSet 5 ................28 Upgrade Firmware from a USB Storage Device ............28 PC300T/PC310T Desktop Printer User Guide...
  • Page 7 Printed Barcode Symbologies ..................39 Graphic File Types .........................41 Appendix B - Default Settings ..............43 Default Configuration ........................43 Ethernet Settings........................43 Media Settings........................44 Print Quality Settings......................47 General System Settings ....................47 Manage I/O Settings......................48 Manage Services Settings ....................49 PC300T/PC310T Desktop Printer User Guide...
  • Page 8 Appendix D - Installing Accessories ............55 Cutter Module ..........................55 Out of the Box .........................55 Installation..........................55 Peel-Off Module ...........................58 Out of the Box .........................58 Installation..........................58 Bluetooth Module and Bluetooth/Wi-Fi Module............62 Out of the Box .........................62 Installation..........................62 PC300T/PC310T Desktop Printer User Guide...

  • Page 9: Chapter 1 - About The Printer Features

    This chapter introduces the PC300T/PC310T printer. It includes descriptions of the printer features and basic operation. About the Printer The PC300T/PC310T printer is a lightweight, reliable printer that is easy to use. It is designed to print up to 1500 labels a day. Printer features include: •...

  • Page 10: Printer Features

    Use these illustrations to locate printer features. Media Window Print Button ECO Mode Button Status LED Tear Bar Latch Front External Media Feed Slot USB Device Port Module Door Power Port Power Switch Ethernet Port USB Host Port Rear PC300T/PC310T Desktop Printer User Guide...

  • Page 11: About The Print Button

    ECO mode is off. The slow media calibration feature is active and the printer media calibration process will use the length of multiple labels. Use slow calibration if the printer has trouble identifying gaps or marks in media. PC300T/PC310T Desktop Printer User Guide...

  • Page 12: About The Status Led

    After you have fixed the error, press the Print button to restart printing. Red and green The printer is experiencing a hardware issue. (alternating blink) Return the printer to Honeywell for service. For help, see Product Service and Repair on page iii. About Media The printer can print on labels, tags, and continuous (receipt and linered) media.

  • Page 13: Load Tear-Off Media

    1. Press in on the cover latches on both sides of the printer and open the cover. Caution: Open the cover completely to ensure that it does not close shut while you are loading media. PC300T/PC310T Desktop Printer User Guide...
  • Page 14 2. Pull up the lock on the left media hub and slide the media hubs to accommodate the width of the media roll. 3. Insert the media roll between the media hubs as shown. PC300T/PC310T Desktop Printer User Guide...
  • Page 15 4. Make sure the media hubs are snug against the sides of the media roll, and then press the locking tab down to lock the media hubs in place. 5. Press in both locking buttons to open the print and ribbon mechanism. PC300T/PC310T Desktop Printer User Guide...
  • Page 16 5. Feed the media underneath the print and ribbon mechanism and to the front of the printer. 6. Place the media between the media holders, and adjust the media holders to the width of the media. Ensure the media lays flat. PC300T/PC310T Desktop Printer User Guide...
  • Page 17 Thermal transfer or direct thermal printing • Media type • Media width and length 10. Press and hold the Print button to print a test label. For help, see About Test Labels on page 19. PC300T/PC310T Desktop Printer User Guide...

  • Page 18: Load External Media

    You must use thermal transfer ribbon to print on thermal transfer media. Make sure to select ribbon that matches the face materials of the media to obtain the best durability and print quality. Ribbon Path PC300T/PC310T Desktop Printer User Guide...
  • Page 19 For 1 inch ribbon cores (or if you are using the ribbon adapter), the ribbon core switch must be in the inward position. Hold the ribbon turnplate for the switch and use a Phillips screwdriver to push in and turn the switch clockwise. PC300T/PC310T Desktop Printer User Guide...
  • Page 20 Ribbon core switch Ribbon turnplate Button Inside 1.0” Ribbon Core Button Outside 0.5” 0.5” 1.0” Ribbon Core 3. Press in both locking buttons to open the print and ribbon mechanism. PC300T/PC310T Desktop Printer User Guide...
  • Page 21 5. For a 1 inch ribbon core, insert a ribbon adapter into the thermal transfer ribbon roll. The ribbon should come off of the roll as shown in the following illustration. If your media is not very wide, center the ribbon core on the ribbon adapter. PC300T/PC310T Desktop Printer User Guide...
  • Page 22 8. Pull the ribbon over the printhead and place the end of the thermal transfer ribbon over the empty takeup core as shown in the following illustration. You can use tape to fasten the ribbon to the core. PC300T/PC310T Desktop Printer User Guide...
  • Page 23 Turn the ribbon turnplate until it clicks into place to secure the takeup ribbon core. 10. Lower the print and ribbon mechanism and press down until it locks into place. 11. Close the printer cover. PC300T/PC310T Desktop Printer User Guide...

  • Page 24: Connect The Printer To Power

    Connect the Printer to Power Caution: Use only the AC power adapter supplied with the printer. The use of a power adapter not approved by Honeywell voids the product warranty and may damage the printer. Caution: Turn the printer off when not in use.

  • Page 25: Autosense

    Fingerprint is a BASIC-inspired general purpose printer language. Use Fingerprint to design custom label formats and write printer application software. If you plan to run Smart Printing applications directly on the printer without connecting to a PC, select Fingerprint as your printer command language. PC300T/PC310T Desktop Printer User Guide...

  • Page 26: Ipl

    The printer calibrates the media, prints out a configuration label, and then it prints labels with the different command languages one at a time at two second intervals. 4. When the label prints out with the command language you want to use, press the Print button. PC300T/PC310T Desktop Printer User Guide...

  • Page 27: Set The Command Language From The Printer Web Page

    It takes around 10 seconds to acquire the IP address when you connect the printer through Ethernet. If the test label shows the IP address as 0.0.0.0, wait 10 seconds and then print another test label. PC300T/PC310T Desktop Printer User Guide...

  • Page 28: Print A Test Label When You Turn On The Printer

    1. Make sure that the printer has media and ribbon (if necessary) installed. 2. Press and hold the Print button until the printer advances media to the beginning of the next label. The printer will then print out a Configuration label. PC300T/PC310T Desktop Printer User Guide...

  • Page 29: Chapter 2 - Connect The Printer

    Access the Honeywell Technical Support Downloads portal at honeywell.com/ PSSsoftware-downloads. Download Honeywell Software Download Manager by clicking here in the web page. Install the Download Manager. Click on the (+) to expand the list. Then go to Software > Printers > Printer Software and Drivers >...

  • Page 30: How To Connect The Printer To Your Pc

    IP address from the network (DHCP) when you turn the printer. You can use the network connection with Honeywell Printer Driver. You can also use it to send commands directly to the printer through a terminal connection (Telnet) or through FTP.

  • Page 31: Connect The Printer Via Wi-Fi

    Note: If you are not using a DHCP network, Wi-Fi settings must be configured by using Honeywell PrintSet 5 through a USB connection to the printer. Send commands through a serial connection, or use the wizards and settings menus on the printer.
  • Page 32 .pem file and another soft link to the same file: ls -la. Note: Use the printer web page or PrintSet 5 to specify the certificate .pem file to use for security. PC300T/PC310T Desktop Printer User Guide...

  • Page 33: Configure Bluetooth Communication

    You can also save configuration files to a USB storage device for upload to a printer. The USB storage device must have a single partition and be formatted as FAT16 or FAT32. PC300T/PC310T Desktop Printer User Guide...

  • Page 34: Connect A Usb Device

    • with PrintSet 5. You can download Honeywell applications to extend the capabilities of the printer. You may need to purchase a license to run some applications. To learn more about licenses and other Honeywell software solutions, go to sps.honeywell.com...

  • Page 35: Configure The Printer With Printset 5

    Before you can upgrade the printer firmware, you need to download the upgrade file from the Honeywell website. The latest version of the firmware is available from the Honeywell Technical Support Downloads portal (honeywell.com/PSSsoftware-downloads). Go to Software > Printers > Desktop > PC300T/PC310T > Current > Firmware).

  • Page 36: Upgrade Firmware From The Printer Web Page

    Wi-Fi or Ethernet network. To access the web page, see Configure the Printer from the Printer Web Page on page 26. 1. Download the printer firmware from the Honeywell website. See Download the Printer Firmware Update on page 27. 2. Click the Services > Firmware Upgrade.

  • Page 37: Chapter 3 - Troubleshoot And Maintain The Printer

    AC outlet. The status LED is green, but Make sure the correct type of interface cable is securely the printer is not feeding media. plugged into both the printer and computer. PC300T/PC310T Desktop Printer User Guide...

  • Page 38: How To Restore Default Settings

    1. Turn off the printer. 2. Press in on the cover latches on both sides of the printer and open the cover. 3. Press in on the top of both locking tabs to open the print and ribbon mechanism. PC300T/PC310T Desktop Printer User Guide...

  • Page 39: Restore Default Settings From The Printer Web Page

    Caution: Never use hard or sharp tools to peel away stuck labels or other material. The printhead is delicate and can easily be damaged. PC300T/PC310T Desktop Printer User Guide...

  • Page 40: Replace The Printhead

    2. Press in on the cover latches on both sides of the printer and open the cover. 3. Press in both locking buttons to open the print and ribbon mechanism. 4. For thermal transfer printing, remove the ribbon. PC300T/PC310T Desktop Printer User Guide...
  • Page 41 8. Install the new printhead, starting with the following steps: a. Connect the cables at each end of the printhead. b. Use a Phillips screwdriver to secure the grounding wire and screw. Warning: Do not touch the printhead surface area. PC300T/PC310T Desktop Printer User Guide...

  • Page 42: Clean The Platen Roller

    2. Press in on the cover latches on both sides of the printer and open the cover. 3. Press in both locking buttons to open the print and ribbon mechanism. 4. Remove the installed media (and ribbon). PC300T/PC310T Desktop Printer User Guide...
  • Page 43 8. Reverse Steps 5 and 6 to install the roller. 9. Lower the print and ribbon mechanism and press down on each side until the locking tabs snap into place. 10. Close the cover. PC300T/PC310T Desktop Printer User Guide...

  • Page 44: Clean The Interior Of The Printer

    Use a soft cloth moistened with water or a mild detergent when cleaning the printer exterior. Make sure to keep the surface surrounding the printer clean as well. PC300T/PC310T Desktop Printer User Guide...

  • Page 45: Appendix A - Specifications

    This appendix contains specifications for the printer. Specifications and Resources 1. Go to sps.honeywell.com. 2. Type PC300T or PC310T in the search box and then press Enter. 3. Click on the product link in the search results. 4. Select one of the following tabs: •...

  • Page 46: Print Sensors

    Honeywell Sans TT Bold • Letter Gothic • MHeiGB18030C-Medium • Monospace 821 • Monospace 821 Bold • OCR A • OCR B • Univers • Univers Bold • Univers Condensed Bold • Univers Extra Condensed PC300T/PC310T Desktop Printer User Guide...

  • Page 47: Downloadable Fonts

    WorldType Collection T Supported Font Types • TrueType • OpenType • Bitmap Printed Barcode Symbologies 1D Barcode Symbologies • Codabar • Code 11 • Code 39 • Code 93 • Code 128 • DUN-14/16 • • EAN-8 PC300T/PC310T Desktop Printer User Guide...
  • Page 48 UPC-D2 • UPC-D3 • UPC-D4 • UPC-D5 • UPC Shipping Container Code 2D Barcode Symbologies • Aztec • Code 16K • Code 49 • Data Matrix • DotCode • Grid Matrix • MaxiCode • MicroPDF417 PC300T/PC310T Desktop Printer User Guide...

  • Page 49: Graphic File Types

    • MSI (modified Plessey) • PDF417 • Planet Code • Plessey Code • Postnet • QR Code • RSS-14 • USPS 4-State Customer barcode Graphic File Types • • • • PC300T/PC310T Desktop Printer User Guide...
  • Page 50 PC300T/PC310T Desktop Printer User Guide...

  • Page 51: Appendix B - Default Settings

    Specifies the IP address of a router that is used when a 0.0.0.0 device sends a packet to another subnet or to an unknown destination. DHCP Response Specifies if the printer receives DHCP responses by Broadcast broadcast or unicast. PC300T/PC310T Desktop Printer User Guide...

  • Page 52: Media Settings

    From PrintSet 5, click Configuration > Printing > Media. Setting Description Default Media Type Selects the type of media that is loaded in the printer. Media with Gaps Print Method Selects the method of printing that the printer is using. Thermal Transfer PC300T/PC310T Desktop Printer User Guide...
  • Page 53 Sets the width of the printable area measured from the Variable media margin (X) across the printhead. Unit of measurement is defined in the Unit of Measure parameter. *935-044-001* Media width Honeywell 9680 Old Bailes Road Fort Mill, SC 29707 PC300T/PC310T Desktop Printer User Guide...
  • Page 54 If Media Calibration Mode is set to Slow, the printer 0 dots Mode) prints the media length plus 10 mm. This value sets an additional amount of media to be printed. Unit of measurement is defined in the Unit of Measurement parameter. PC300T/PC310T Desktop Printer User Guide...

  • Page 55: Print Quality Settings

    Rotate the label in 0 (no rotation), 90, 180, and 270 0° degrees in clockwise. General System Settings This section describes general system settings. To view these settings: • From the printer web page, click Configure > System Settings > General. PC300T/PC310T Desktop Printer User Guide...

  • Page 56: Manage I/O Settings

    Determines if the printer is allowed to Enable communicate using Ethernet communications. Wireless 802.11 Determines if the printer is allowed to Enable communicate using its 802.11 radio. Supported only if the optional Wi-Fi module is installed. PC300T/PC310T Desktop Printer User Guide...

  • Page 57: Manage Services Settings

    Agent Honeywell Cloud on port 10000. DNS Network Services This section describes the DNS settings for the printer. To view these settings: • From the printer web page, click Configure > Network Settings > DNS. PC300T/PC310T Desktop Printer User Guide...

  • Page 58: Net1 Network Services

    Selects the mode the printer uses to communicate with the Manual email server. Port Number Sets the port number the printer uses to communicate with email server. Range is 1 to 65535. Server Address Sets the IP address of the email server 0.0.0.0 PC300T/PC310T Desktop Printer User Guide...

  • Page 59: Wins Network Services

    HTTPS only. Webpage Determine whether the web server will run a Disable Customization customized web page. Connectivity Agent To view these settings: • From the printer web page, click Configure > Network Services > Connectivity Agent. PC300T/PC310T Desktop Printer User Guide...

  • Page 60: Xml Printing

    From the printer web page, click Configure > Network Services > Device Management. • From PrintSet 5, click Configuration > Network Services > Device Management. Time Server Description Default Secure Determines if TLS encryption is used for data Disable Communication communication. PC300T/PC310T Desktop Printer User Guide...

  • Page 61: Appendix C - Print Labels With Inprint

    If you created the web form yourself, click Customer Downloaded and then select the web form in the list. • To use one of the Honeywell resident web forms, click Resident and then select the web form in the list. 5. Type information in the web form as needed.
  • Page 62 PC300T/PC310T Desktop Printer User Guide...

  • Page 63: Appendix D - Installing Accessories

    1. Turn the printer off and disconnect the power cord. 2. Press in on the cover latches on both sides of the printer and open the cover. 3. Press in both locking buttons to open the print and ribbon mechanism. PC300T/PC310T Desktop Printer User Guide...
  • Page 64 4. Remove the tear bar by pushing it upwards. 5. Insert the cable on the cutter module into connector on the printer and slide the tabs on the module into the slots on the printer. PC300T/PC310T Desktop Printer User Guide...
  • Page 65 6. Lift the cutter module into the printer. 7. Push the cutter module down to secure it on the printer. PC300T/PC310T Desktop Printer User Guide...

  • Page 66: Peel-Off Module

    1. Turn the printer off and disconnect the power cord. 2. Press in on the cover latches on both sides of the printer and open the cover. 3. Press in both locking buttons to open the print and ribbon mechanism. PC300T/PC310T Desktop Printer User Guide...
  • Page 67 4. Remove the tear bar by pushing it upwards. 5. Insert the cable on the peel-off module into the connector on the printer. PC300T/PC310T Desktop Printer User Guide...
  • Page 68 6. Lift the peel-off module into the printer until it clicks into place. 7. Press in both buttons on the front of the peel-off module to open the module door. PC300T/PC310T Desktop Printer User Guide...
  • Page 69 10. Close the door on the peel-off module. 11. Close the print and ribbon mechanism and the printer cover. PC300T/PC310T Desktop Printer User Guide...

  • Page 70: Bluetooth Module And Bluetooth/Wi-Fi Module

    2. Press in on the cover latches on both sides of the printer and open the cover. 3. Use a Phillips screwdriver to remove the screw from the module door. Hold the printer cover at approximately a 90° angle and slide the door away from the printer. PC300T/PC310T Desktop Printer User Guide...
  • Page 71 5. Use a Phillips screwdriver to insert the screws that fasten the module to the printer. Remove the adhesive backing from the antenna and attach the antenna to the printer. 6. Replace the module door and insert the screw into the door. 7. Close the printer cover. PC300T/PC310T Desktop Printer User Guide...
  • Page 72 PC300T/PC310T Desktop Printer User Guide...
  • Page 74 Honeywell 855 S. Mint Street Charlotte, NC 28202 sps.honeywell.com ™ PC3X0-EN-UG-01 Rev A 9/23...

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