Table of Contents
Advertisement
4.
5.
6.
7.
Checkout procedure
Complete the following steps to perform the checkout procedure.
18
326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide
If the server is suspended and no error message is displayed, see "Error
symptoms" on page 84 and "Undetermined problems" on page 97.
For information about power-supply problems, see "Power checkout" on page
28 and Chapter 7, "Symptom-to-FRU index," on page 77
For safety information, see "Safety information" on page 107.
For intermittent problems, check the error log; see "POST error messages" on
page 20 and "Diagnostic programs and error messages" on page 20.
001
IS THE SERVER PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all
servers related to the cluster. Run the storage test.
NO. Go to step 002 .
002
IF THE SERVER IS NOT PART OF A CLUSTER:
1. Turn off the server and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Turn on all external devices.
5. Turn on the server.
6. Record any POST error messages that are displayed on the
screen. If an error is displayed, look up the first error in the
"POST error codes" on page 90.
7. Check the System Error log. If an error was recorded by the
server, see Chapter 7, "Symptom-to-FRU index," on page 77.
8. Start the diagnostic programs. See "Diagnostic programs and
error messages" on page 20.
9. Check for the following responses:
a. One beep
b. Readable instructions or the main menu
003
DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in Chapter 7, "Symptom-to-FRU
index," on page 77.
YES. Run the diagnostic programs. If necessary, see "Diagnostic
programs and error messages" on page 20.
If you receive an error, see Chapter 7, "Symptom-to-FRU index," on
page 77.
If the diagnostics were completed successfully and you still suspect
a problem, see "Undetermined problems" on page 97.
Advertisement
Table of Contents
