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Getting Help
Technical Support and
Customer Service
Dell's support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.
To contact Dell's support service, see "Before
You Call" on page 67 and then see the contact
information for your region or go to
support.dell.com.
DellConnect
DellConnect
is a simple online access tool that
™
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem, and repair it
all under your supervision. For more information,
go to www.dell.com/DellConnect.
64
Online Services
You can learn about Dell products and services
on the following websites:
•
www.dell.com
•
www.dell.com/ap
only)
•
www.dell.com/jp
•
www.euro.dell.com
•
www.dell.com/la
Caribbean countries)
•
(Canada only)
www.dell.ca
You can access Dell Support through the
following websites and e-mail addresses:
Dell Support Websites
•
support.dell.com
•
support.jp.dell.com
•
support.euro.dell.com
•
supportapj.dell.com
(Asian/Pacific countries
(Japan only)
(Europe only)
(Latin American and
(Japan only)
(Europe only)
(Asia Pacific only)
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