hit counter script
Toshiba PSU9CU-00F00C User Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. Laptop
  5. PSU9CU-00F00C
  6. User manual

Toshiba PSU9CU-00F00C User Manual

User manual
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User's Manual
Satellite U500/U500D
Satellite Pro U500/U500D
computers.toshiba-europe.com

Advertisement

Table of Contents
loading

Related Manuals for Toshiba PSU9CU-00F00C

Summary of Contents for Toshiba PSU9CU-00F00C

  • Page 1 User’s Manual Satellite U500/U500D Satellite Pro U500/U500D computers.toshiba-europe.com...
  • Page 2 Advanced Micro Devices, Inc. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth™ is a trademark owned by its proprietor and used by TOSHIBA under license. User’s Manual...
  • Page 3 This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet. CE compliance...

  • Page 4: Working Environment

    This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
  • Page 5 Satellite U500/U500D, Satellite Pro U500/U500D Modem warning notice Conformity Statement The equipment has been approved to [Council Decision 98/482/EC - “TBR 21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 6 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 7 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 8: Following Information Is Only For Turkey

    Satellite U500/U500D, Satellite Pro U500/U500D Following information is only for Turkey: Compliant with EEE Regulations: Toshiba meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”. The number of possible pixel failures of your display is defined according to ISO 13406-2 standards.

  • Page 9: Optical Disc Drive Safety Instructions

    Satellite U500/U500D, Satellite Pro U500/U500D Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic DVD Super Multi (+R Double Layer) UJ862A/VJ862E The DVD Super Multi Double Layer drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 10 Satellite U500/U500D, Satellite Pro U500/U500D Hitachi-LG Data Storage, Inc. DVD Super Multi (+R Double Layer) GS20F The DVD Super Multi Double Layer drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 11 Satellite U500/U500D, Satellite Pro U500/U500D International Precaution CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
  • Page 12 Satellite U500/U500D, Satellite Pro U500/U500D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

  • Page 13: Table Of Contents

    TOSHIBA Disc Creator ........4-28...
  • Page 14 Satellite U500/U500D, Satellite Pro U500/U500D Media care..........4-31 Sound system.
  • Page 15 TOSHIBA support ........

  • Page 16: Preface

    This manual tells how to set up and begin using your TOSHIBA Satellite U500/U500D, Satellite Pro U500/U500D computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 17 Satellite U500/U500D, Satellite Pro U500/U500D Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly. Chapter 10, Legal Footnotes, provides Legal Footnotes information related...
  • Page 18 Satellite U500/U500D, Satellite Pro U500/U500D Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

  • Page 19: General Precautions

    Satellite U500/U500D, Satellite Pro U500/U500D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer.

  • Page 20: Instruction Manual For Safety And Comfort

    Satellite U500/U500D, Satellite Pro U500/U500D Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Heat injury Avoid prolonged physical contact with the computer.

  • Page 21: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 22 Fingerprint Utility (Can be used only for models equipped with an fingerprint reader.) ® Windows Mobility Center TOSHIBA Web Camera Application (Can be used only for models equipped with a Web camera) TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA Service Station...
  • Page 23 Built-in The processor type varies depending on model. To check which type of processor is inclued in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
  • Page 24 Satellite U500/U500D, Satellite Pro U500/U500D Power Battery Pack Your computer is powered by a rechargeable lithium-ion battery pack. RTC Battery The internal RTC battery backs up the Real Time Clock and calendar. AC Adaptor The AC adaptor provides power to the system and recharges the batteries when they are low.

  • Page 25: Optical Disc Drive

    Satellite U500/U500D, Satellite Pro U500/U500D Optical disc drive DVD Super Multi Some models are equipped with a full-size DVD (±R DL) drive Super Multi (±R DL) drive module that allows you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor.

  • Page 26: Pointing Device

    Satellite U500/U500D, Satellite Pro U500/U500D Display The computer’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. Display panel 13.3” WXGA CSV with 1280 horizontal × 800 vertical pixels.
  • Page 27 Satellite U500/U500D, Satellite Pro U500/U500D Universal Serial Bus The computer has Universal Serial Bus ports that (USB 2.0) comply with the USB 2.0 standard, which enables data transfer speeds 40 times faster than the USB 1.1 standard. (The ports also support USB 1.1.) eSATA/USB combo One eSATA/Universal Serial Bus (USB) combo port...
  • Page 28 Satellite U500/U500D, Satellite Pro U500/U500D Communications Modem Provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax communication depends on the analog telephone line conditions. The computer has a modem jack for connection to a telephone line.

  • Page 29: Special Features

    HDD password protection Fingerprint authentication (not available on all models) Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program.
  • Page 30 Basics, for details. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Optical Drive Auto This function automatically locks the optical disc...
  • Page 31 Windows 7 operating system and it works for all USB ports. TOSHIBA PC The TOSHIBA PC Health Monitor software Health Monitor program monitors computer system functions such as power consumption, the cooling system and HDD/SSD Alert. It alerts users of specific system conditions via pop-up messages.

  • Page 32: Toshiba Value Added Package

    Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Zooming This utility allows you to enlarge or reduce the icon Utility size on the Windows Desktop, or the zoom factor associated with specific supported applications.
  • Page 33 This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use. To start the utility, double click the TOSHIBA Assist on your desktop, select OPTIMIZE tab, and click TOSHIBA Hardware Settings.
  • Page 34 The HDD (Hard Disk Drive) Password can be registered in the BIOS Setup. If you forget your HDD Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 35 This utility shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery’s remaining capacity. To start this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. TOSHIBA HDD/SSD The TOSHIBA HDD/SSD Alert includes wizard...

  • Page 36: Options

    Contact your TOSHIBA dealer for details. Battery pack An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare to increase your computer operating time. AC Adaptor If you use your computer at more than one site...

  • Page 37: Chapter 2 The Grand Tour

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
  • Page 38 Satellite U500/U500D, Satellite Pro U500/U500D Turn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality.

  • Page 39: Left Side

    Satellite U500/U500D, Satellite Pro U500/U500D Left side The following figure shows the computer’s left side. External Monitor Port* ExpressCard Slot Cooling Vents Headphone (S/P DIF) Jack HDMI* Microphone Jack eSATA and USB Combo Port Universal Serial Bus (USB 2.0) port * Provided with some models.
  • Page 40 Satellite U500/U500D, Satellite Pro U500/U500D ExpressCard Slot This slot allows you to insert an ExpressCard. An ExpressCard is a small, modular add-in card technology based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps.

  • Page 41: Right Side

    Satellite U500/U500D, Satellite Pro U500/U500D Right side The following figure shows the computer’s right side. ODD Indicator LAN Jack Emergency Eject Hole Modem Jack* Eject Button DC IN Jack Optical Disk Drive Security Lock Universal Serial Bus (USB 2.0) port 10.
  • Page 42 Satellite U500/U500D, Satellite Pro U500/U500D LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). The LAN has two indicators.

  • Page 43: Underside

    Satellite U500/U500D, Satellite Pro U500/U500D Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Wireless LAN Module cover Battery Pack Lock Cooling Vents Battery Pack Battery Release Latch SIM card slot* (Under the battery pack) HDD/Memory Module cover...
  • Page 44 Satellite U500/U500D, Satellite Pro U500/U500D Battery Pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes. SIM card slot Located under the battery pack, the SIM card slot allows you install a standard 25mm Subscriber Identity Module (SIM) into your computer.

  • Page 45: Front With The Display Open

    Satellite U500/U500D, Satellite Pro U500/U500D Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. TouchPad Control Buttons 10.
  • Page 46 Satellite U500/U500D, Satellite Pro U500/U500D TouchPad Control Buttons These let you select menu items or manipulate text and graphics designated by the on-screen pointer. Refer to the Using the TouchPad section in Chapter 4, Operating Basics. Fingerprint Sensor Just by swiping the finger against the fingerprint sensor, the following functions will be enabled: Log-on to Windows and access a security-enabled homepage through IE (Internet Explorer) Files and folders can be encrypted/decrypted and third party access to them...
  • Page 47 12 ECO Button Press this button to change the TOSHIBA ECO utility. This button changes “On” and “Off” of ECO Mode. When ECO Mode is “On”, the icon turns green. When ECO Mode is “Off”, the icon turns gray.

  • Page 48: Optical Disc Drive

    Satellite U500/U500D, Satellite Pro U500/U500D Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing an optical disc, an indicator on the drive glows. Region codes for DVD drive and media Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.

  • Page 49: Ac Adaptor

    Satellite U500/U500D, Satellite Pro U500/U500D DVD Super Multi Double Layer drive The full-size DVD Super Multi (±R DL) drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72”) or 8cm (3.15”) CD/DVDs at Tray ODD and 12 cm (4.72”) CD/DVDs at slot ODD without using an adaptor.
  • Page 50 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 51: Chapter 3 Getting Started

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: All users should be sure to read the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.

  • Page 52: Connecting The Ac Adaptor

    Modes. Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 53 Satellite U500/U500D, Satellite Pro U500/U500D 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor Enter a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2.

  • Page 54: Opening The Display

    Satellite U500/U500D, Satellite Pro U500/U500D Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. Lift the panel up and adjust it to the best viewing angle for you. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.

  • Page 55: Turning On The Power

    Satellite U500/U500D, Satellite Pro U500/U500D Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have ® set up the operating system. Refer to the section Windows setup.

  • Page 56: Turning Off The Power

    Satellite U500/U500D, Satellite Pro U500/U500D Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Shut Down mode (Boot mode) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
  • Page 57 Satellite U500/U500D, Satellite Pro U500/U500D When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options. To restore operation from Sleep Mode, press the power button or press any key. The latter action works only if Wake-up on Keyboard is enabled in HW Setup.

  • Page 58: Hibernation Mode

    Satellite U500/U500D, Satellite Pro U500/U500D When the computer is shut down in Sleep Mode, the power indicator flashes orange. If you are operating the computer on battery power, you can lengthen the operating time by turning it off into Hibernation Mode, as Sleep Mode consumes more power.

  • Page 59: Starting Hibernation Mode

    Satellite U500/U500D, Satellite Pro U500/U500D Starting Hibernation Mode You can also enable Hibernation Mode by pressing Fn + F4. Refer to Chapter 5, Keyboard, for details. To enter Hibernation Mode, follow the steps below. 1. Click 2. Click the arrow icon ( ) located in the power management button 3.

  • Page 60: Restarting The Computer

    Satellite U500/U500D, Satellite Pro U500/U500D Restarting the computer Certain conditions require that you reset the system. For example, if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. There are three ways to reset the computer system: 1.
  • Page 61 Creating optical Recovery Discs and restoring the pre-installed software from them Restoring the pre-installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge.
  • Page 62 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the cursors key to select the CD-ROM icon from the menu. Please...

  • Page 63: Ordering Recovery Discs From Toshiba

    When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed.
  • Page 64 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the cursors key to select the CD-ROM icon from the menu. Please...

  • Page 65: Chapter 4 Operating Basics

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.

  • Page 66: Using The Fingerprint Sensor

    Satellite U500/U500D, Satellite Pro U500/U500D For some functions, you can tap the TouchPad instead of pressing a control button. Click: Tap the TouchPad once Double-click: Tap the TouchPad twice Drag and drop: 1. Hold down the left control button and move the cursor to drag the item you want to move.

  • Page 67: Points To Note About The Fingerprint Sensor

    Satellite U500/U500D, Satellite Pro U500/U500D Figure 4-2 Slide the finger over the recognition sensor Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.
  • Page 68 Satellite U500/U500D, Satellite Pro U500/U500D Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.

  • Page 69: Fingerprint Sensor Limitations

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.

  • Page 70: How To Delete The Fingerprint Data

    If you hand over the PC to others, or dispose of it, the following operations are recommended. 1. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu is displayed.

  • Page 71: Windows Logon Via Fingerprint Authentication

    It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
  • Page 72 Windows Logon password. How to enable fingerprint system boot authentication settings and Single Sign-on feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility and Single Sign-on feature prior to enabling and configuring the fingerprint Pre-OS feature.

  • Page 73: Usb Sleep And Charge Function

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

  • Page 74: Starting The Usb Sleep And Charge Utility

    Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities USB -> Sleep and Charge. You can set Typical Mode/Alternate Mode/Disable USB sleep and charge function also in BIOS Setup menu.

  • Page 75: Using The Function Buttons

    AC adaptor is connected. Using the Function buttons This section describes the Function buttons. Seven buttons are provided with some models. Icon Function button *CD/None CD/DVD Launch TOSHIBA Launch Windows DVD PLAYER Media Player Play/Pause Play/Pause Play/Pause Previous...

  • Page 76: Using The Web Camera

    Satellite U500/U500D, Satellite Pro U500/U500D Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera. Web Camera LED* Web Camera* Built-in Microphone*...

  • Page 77: Using Toshiba Web Camera Application

    Windows 7 (anchored along the sidebar of your Windows 7 desktop); if you need to restart it you can: Go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application. Capture Still Image Open/Close Preview Area...

  • Page 78: Using The Microphone

    Satellite U500/U500D, Satellite Pro U500/U500D Using the microphone Your computer has a built-in microphone that can be used to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) Since your computer has a built-in microphone and speaker, “feedback”...

  • Page 79: How To Register The Face Recognition Data

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 80 How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition Help. Windows Logon via Face Recognition This section explains how to login to Windows with Face Recognition.

  • Page 81: Using The Optical Disc Drive

    Satellite U500/U500D, Satellite Pro U500/U500D AUTO Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition. 4. “Please face to the camera” will be displayed. 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another.

  • Page 82: Loading Discs

    Satellite U500/U500D, Satellite Pro U500/U500D Loading discs To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. Eject button Figure 4-3 Pressing the eject button b.
  • Page 83 Satellite U500/U500D, Satellite Pro U500/U500D 3. Place the disc, label side up, in the drawer. Figure 4-6 Inserting a disc When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the tray.

  • Page 84: Slot-Loading Optical Disc Drive

    Satellite U500/U500D, Satellite Pro U500/U500D Slot-loading optical disc drive For computer with slot-loading optical drive, to load CD/DVD, please follow the steps below and refer to figures. 1. Turn your computer on. 2. Gently hold the CD/DVD by the edges with label side facing up, and insert it into the optical disc drive slot straight on slowly.

  • Page 85: Removing Discs

    Satellite U500/U500D, Satellite Pro U500/U500D Removing discs To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer.
  • Page 86 Satellite U500/U500D, Satellite Pro U500/U500D Slot-loading optical disc drive For computer with slot-loading optical drive, please follow the steps below and refer to figures. 1. Make sure that your computer is on. 2. Press the Eject button. The CD/DVD will be ejected about halfway. Do not place your hand or another object near the optical disc drive slot.

  • Page 87: Optical Drive Auto Lock (Provided With Some Models)

    Satellite U500/U500D, Satellite Pro U500/U500D Optical Drive Auto Lock (Provided with some models) This function automatically locks the optical disc drive eject button if the computer detects any vibration or other shocks while running on the battery. This function prevents the disc tray from opening even if the eject button is pushed unexpectedly.

  • Page 88: Writing Cd/Dvds On Dvd Super Multi Double Layer Drives

    Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer.

  • Page 89: Before Writing Or Rewriting

    Before writing or rewriting Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates.
  • Page 90 Satellite U500/U500D, Satellite Pro U500/U500D DVD-RW: DVD Specifications for DVD-RW Disc for General Version 1.2 MITSUBISHI KAGAKU MEDIA CO., LTD. VICTOR COMPANY OF JAPAN, LTD. DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RAM: DVD Specifications for DVD-RAM Disc for Version 2.0, 2.1, or 2.2 PANASONIC COMMUNICATIONS CO., LTD.
  • Page 91 CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.

  • Page 92: Toshiba Disc Creator

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.
  • Page 93 Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 94: Toshiba Dvd Player

    It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA...

  • Page 95: Media Care

    When playing DVD-Video using battery power, set the Power Options to “High performance”. Screen savers will not display while playing a movie in the “TOSHIBA DVD PLAYER”. The computer will also not go into Sleep Mode, Hibernation Mode or shutdown while using “TOSHIBA DVD PLAYER”.

  • Page 96: Sound System

    Satellite U500/U500D, Satellite Pro U500/U500D Floppy diskettes 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid. 2.

  • Page 97: Realtek Hd Audio Manager

    Satellite U500/U500D, Satellite Pro U500/U500D You may see another control under Applications in Volume Mixer. It is the control for an application which is currently running. The System Sounds is always displayed since it controls the system sounds’ volume.Changing System Sounds System sounds are assigned to inform you when certain events happen.

  • Page 98: Modem

    To select a region, follow the steps below. 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.

  • Page 99: Properties Menu

    Satellite U500/U500D, Satellite Pro U500/U500D 2. The Region Selection icon will appear in the Task Bar. Click the icon with the primary mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed.

  • Page 100: Dialing Properties

    Satellite U500/U500D, Satellite Pro U500/U500D Dialing Properties Select this item to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection.

  • Page 101: Wireless Communications

    Satellite U500/U500D, Satellite Pro U500/U500D Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 102 TOSHIBA strongly recommend the customer to enable the encryption function. TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Bluetooth Stack for Windows by TOSHIBA...

  • Page 103: Lan

    Satellite U500/U500D, Satellite Pro U500/U500D Wireless communication switch You can enable or disable the Wireless LAN function, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the Switch to turn it on and turn it off. Set the switch to off in airplanes and hospitals.

  • Page 104: Lan Cable Types

    Satellite U500/U500D, Satellite Pro U500/U500D LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.

  • Page 105: Wireless Wan Guide

    Limitation of Liability While Toshiba has made every effort at the time of publication to ensure the accuracy of the information herein, product specifications, configurations, system component/options availability are all subject to change without notice.
  • Page 106 Satellite U500/U500D, Satellite Pro U500/U500D Always make sure the display panel is closed before turning the computer upside down. 4. Slide the battery safety lock (1) towards the release ( ) position to make the battery release latch movable. Battery Pack Lock Battery Pack Battery Release Latch Figure 4-13 Releasing the battery pack...
  • Page 107 Satellite U500/U500D, Satellite Pro U500/U500D 7. Slide your SIM card into the SIM Card Slot with the metal connectors facing up. Never allow metal objects, such as screws, staples and paper clips, to enter the PC. Foreign metal objects can create a short circuit, which can cause PC damage and fire, possibly resulting in serious injury.

  • Page 108: Disabling Or Enabling Wireless Devices

    Satellite U500/U500D, Satellite Pro U500/U500D Disabling or enabling wireless devices Fn + F8: This hot key enables/disables the wireless devices installed in your computer. The wireless modes are: ® Enable all Devices: Enables the Wi-Fi, Bluetooth and 3G modules. ® Disable all Devices: Disables the Wi-Fi, Bluetooth and 3G modules.

  • Page 109: Cleaning The Computer

    Before moving the computer, it recommends changing the function of TOSHIBA HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter.

  • Page 110: Using The Hard Disk Drive (Hdd) Protection

    The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will changed to the protection state.

  • Page 111: Toshiba Hdd Protection Properties

    TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start -> All Programs -> TOSHIBA -> Utilities -> HDD Protection Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.

  • Page 112: Using The Touchscreen (Provided With Some Models)

    Satellite U500/U500D, Satellite Pro U500/U500D Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 113 Satellite U500/U500D, Satellite Pro U500/U500D Points to note about the touchscreen Failure to follow these guidelines might result in damage to the touchscreen or cause touchscreen failure. Operate the touchscreen with your finger. Do not apply too much pressure to the touchscreen. Do not touch the touchscreen with a wet finger or any wet objects.

  • Page 114: Touchscreen Gestures

    Satellite U500/U500D, Satellite Pro U500/U500D Touchscreen gestures Gesture Windows Action Diagram Usage Tapping Click Lightly tapping on an object in the screen performs the same function as a mouse click. A double tap is the same as a double click. Flicking Default: Flicking the screen in...
  • Page 115 Satellite U500/U500D, Satellite Pro U500/U500D Rotating Rotation Touching two points on an image and moving your fingers in a twisting motion allows you to rotate images. Press and Right-Click Pressing the screen with one finger and then tapping with a second finger nearby brings up the right-click menu.
  • Page 116 Satellite U500/U500D, Satellite Pro U500/U500D 4-52 User’s Manual...

  • Page 117: Chapter 5 The Keyboard

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard. By pressing some keys in combination, all the 104/ 105-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.

  • Page 118: F1 ... F12 Function Keys

    Satellite U500/U500D, Satellite Pro U500/U500D F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.

  • Page 119: Hot Keys

    Satellite U500/U500D, Satellite Pro U500/U500D Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the Keypad overlay section in this chapter for more information on how to operate these keys.
  • Page 120 TOSHIBA Zooming Utility (enlarge): Increases the icon size on the desktop or the font size within one of the supported application windows. Before using Fn+1 and Fn+2, you must install the TOSHIBA Zooming Utility. The Utility only supports the following application windows: Microsoft Internet Explorer, Microsoft Office, Windows Media Player, Adobe Reader and the icons on the desktop.

  • Page 121: Windows® Special Keys

    Satellite U500/U500D, Satellite Pro U500/U500D Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key.

  • Page 122: Numeric Mode

    Satellite U500/U500D, Satellite Pro U500/U500D Numeric mode To turn on the Numeric mode, press Fn + F11. Now try numeric data entry using the keys in the following figure. Press Fn + F11 again to turn off the overlay. PRTSC PAUSE SYSRQ BREAK...

  • Page 123: Generating Ascii Characters

    Satellite U500/U500D, Satellite Pro U500/U500D Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation. But, you can generate these characters using their ASCII codes. With the overlay on: 1. Hold down Alt. 2. Using the overlay keys, type the ASCII code. 3.
  • Page 124 Satellite U500/U500D, Satellite Pro U500/U500D User’s Manual...

  • Page 125: Chapter 6 Power And Power-Up Modes

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.

  • Page 126: Power Indicators

    Satellite U500/U500D, Satellite Pro U500/U500D Table Power conditions Power On Power off (no operation) Universal Battery charge is • Operates AC adaptor above low battery • LED: Battery off trigger point connected Battery charge is • Operates below low battery •...

  • Page 127: Battery

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost.

  • Page 128: Real Time Clock Battery

    The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.

  • Page 129: Care And Use Of The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.

  • Page 130: Charging The Batteries

    Satellite U500/U500D, Satellite Pro U500/U500D Never remove the battery pack while the Wake-up on LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. Charging the batteries When the power in the battery pack becomes low, the Battery indicator flashes orange indicating that only a few minutes of battery power remain.

  • Page 131: Battery Charging Notice

    Satellite U500/U500D, Satellite Pro U500/U500D Battery charging notice The battery may not charge right away under the following conditions: The battery is extremely hot or cold. If the battery is extremely hot, it might not charge at all. To ensure the battery charges to its full capacity, charge the battery at room temperature of 10°...

  • Page 132: Maximizing Battery Operating Time

    Satellite U500/U500D, Satellite Pro U500/U500D Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: CPU processing speed (Depends on the model you purchased) Screen brightness Cooling method (Depends on the model you purchased) System Sleep Mode...

  • Page 133: Replacing The Battery Pack

    Satellite U500/U500D, Satellite Pro U500/U500D Extending battery life To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below.

  • Page 134: Removing The Battery Pack

    Satellite U500/U500D, Satellite Pro U500/U500D Removing the battery pack To replace a discharged battery, follow the steps below. When handling battery packs, do not short-circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack.

  • Page 135: Starting The Computer By Password

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 136: Power-Up Modes

    Satellite U500/U500D, Satellite Pro U500/U500D or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BkSp key to skip the fingerprint authentication screen.

  • Page 137: Chapter 7 Hw Setup

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB.

  • Page 138: User Password

    Satellite U500/U500D, Satellite Pro U500/U500D Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Un-registers an existing password Registered Register a new password by following the on screen instructions Owner String...

  • Page 139: Legacy Usb Support

    Satellite U500/U500D, Satellite Pro U500/U500D Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function.

  • Page 140: Keyboard Backlight

    Satellite U500/U500D, Satellite Pro U500/U500D Illumination Illumination ON/OFF This feature allows you to set the conditions around the illumination LED. On (Default). Off. Keyboard Backlight This feature allows you to set the conditions around the keyboard backlight LED. Auto Keyboard backlight will be on when hit any key. After [Backlight Lighting Time], backlight will be off.

  • Page 141: Chapter 8 Optional Devices

    Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ExpressCard SD (Secure Digital) / SDHC (Secure Digital High Capacity) / MMC (Multi...

  • Page 142: Expresscard Slot

    Satellite U500/U500D, Satellite Pro U500/U500D ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCard. Inserting an ExpressCard One ExpressCard connector is located on the left side of the computer. The computer’s hot-install feature lets you install ExpressCard while the computer’s power is on.

  • Page 143: Removing An Expresscard

    Satellite U500/U500D, Satellite Pro U500/U500D Removing an ExpressCard Before removing an ExpressCard, make sure that any applications or system services do not use the card. Be sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below.

  • Page 144: Memory Cards Sd/Sdhc/Mmc/Memory Stick / Memory Stick Pro/Xd

    Satellite U500/U500D, Satellite Pro U500/U500D Memory cards SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/ MEMORY STICK PRO/xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory.

  • Page 145: Installing A Memory Card

    Satellite U500/U500D, Satellite Pro U500/U500D Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Figure 8-3 Inserting a memory card Be sure the memory card is oriented properly before you insert it. ®...

  • Page 146: Removing A Memory Card

    Satellite U500/U500D, Satellite Pro U500/U500D Removing a memory card To remove a memory card, follow the steps below: 1. Click the Safely Remove Hardwareand Eject Media icon on the Taskbar. 2. Select a device, then click the Stop button. A confirmation dialog may appear, depending on how the device is registered with the system;...

  • Page 147: Memory Expansion

    RAM. This section describes how to install and remove a memory module. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.

  • Page 148: Installing A Memory Module

    Satellite U500/U500D, Satellite Pro U500/U500D Installing a memory module Follow the steps below to install a memory module. 1. Set the computer to boot mode and turn off the power. 2. Remove all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack (refer to Chapter 6, Power and Power-Up Modes).
  • Page 149 Satellite U500/U500D, Satellite Pro U500/U500D 7. Push the module down so it lies flat. Latches on either side will click into place to secure the module. Figure 8-6 Installing the memory module 8. Seat the cover and secure it with the screws. 9.

  • Page 150: Removing A Memory Module

    Satellite U500/U500D, Satellite Pro U500/U500D Removing a memory module To remove the memory module, make sure the computer is in boot mode then: 1. Be sure the power is off and all cables are disconnected from thecomputer. 2. Turn the computer upside down and remove the battery and the screws securing the memory module cover.

  • Page 151: Additional Battery Pack

    Satellite U500/U500D, Satellite Pro U500/U500D Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Refer to Chapter 6, Power and Power-Up Modes.

  • Page 152: Hdmi

    Satellite U500/U500D, Satellite Pro U500/U500D HDMI A HDMI monitor can be connected to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats can be supported. But actual signal format you can use depends on HDMI monitor. To connect monitor, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors has not been confirmed, some HDMI monitors may not function...

  • Page 153: Security Lock

    Satellite U500/U500D, Satellite Pro U500/U500D Settings for audio on HDMI To set the audio device to use the HDMI, follow the steps below. 1. Click Start. 2. Click Control Panel. 3. Click Hardware and Sound. 4. Click Sound. 5. Click Digital Output Device (HDMI). 6.
  • Page 154 Satellite U500/U500D, Satellite Pro U500/U500D 8-14 User’s Manual...

  • Page 155: Chapter 9 Troubleshooting

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.

  • Page 156: Preliminary Checklist

    Satellite U500/U500D, Satellite Pro U500/U500D Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 157: Hardware And System Checklist

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 158: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the TOSHIBA logo.

  • Page 159: Overheating Power Down

    Satellite U500/U500D, Satellite Pro U500/U500D Overheating power down If the computer’s internal temperature becomes too high, the computer will automatically enter Hibernation Mode or Sleep Mode and shut down. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly contact your dealer.
  • Page 160 Satellite U500/U500D, Satellite Pro U500/U500D Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn’t power The battery may be discharged. Connect the AC the computer adaptor to charge the battery.

  • Page 161: Disposing Of Pc And Pc Batteries

    Satellite U500/U500D, Satellite Pro U500/U500D Disposing of PC and PC batteries Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.

  • Page 162: Real Time Clock

    Satellite U500/U500D, Satellite Pro U500/U500D Real Time Clock Problem Procedure The BIOS setting and Charge in the RTC battery is exhausted or getting system date/time are low. You will need to set the date and time in the lost. BIOS setup screen using the following procedure 1.

  • Page 163: Hard Disk Drive

    Contact your dealer if the problems continue. The screen blinks If you see the screen blinking while playing DVD while playing a DVD wth subtitle on at Media Player, please use TOSHIBA DVD Player or Media Center to play DVD. Hard disk drive Problem Procedure...

  • Page 164: Recovery Discs

    Media” section in this manual. You will be directed to select “Restore Original Factory Image” from the drop-down menu. If you have not created “Recovery Media”, please contact TOSHIBA support for assistance. DVD Super Multi Double Layer drive For more information, refer to Chapter 4, Operating Basics.
  • Page 165 Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.

  • Page 166: Usb Floppy Diskette Drive

    Satellite U500/U500D, Satellite Pro U500/U500D USB floppy diskette drive For more information, refer to Chapter 8, Optional Devices. Problem Procedure Drive does not Check the connection between the computer and operate the drive to ensure that it is properly attached. Some programs run The computer’s software or hardware correctly but others...
  • Page 167 Satellite U500/U500D, Satellite Pro U500/U500D Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem Procedure On-screen pointer The system might be busy. If the pointer is shaped does not respond to as an hourglass, wait for it to return to its normal Pad operation...
  • Page 168 Satellite U500/U500D, Satellite Pro U500/U500D Problem Procedure The response of the Adjust the touch sensitivity. TouchPad is too 1. To access this utility, click Control Panel -> sensitive Hardware and Sound -> Mouse (under Devices and Printers) 2. Within the Mouse Properties window, click the Advanced tab.

  • Page 169: Usb Mouse

    Satellite U500/U500D, Satellite Pro U500/U500D USB mouse Problem Procedure On-screen pointer The system might be busy. If the pointer is shaped does not respond to as an hourglass, wait for it to resume its normal mouse operation shape and try again to move it. Make sure the mouse is properly connected to the USB port.
  • Page 170 The setting of “USB Sleep and Charge function” Sleep and Charge may be [Disabled]. Change the setting to function”. [Enabled] in the TOSHIBA USB Sleep and Charge utility.. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 171 USB port that does not have the USB Sleep and Charge function-compatible icon ( ) or change the “USB Sleep and Charge function” setting to [Disabled] in the TOSHIBA USB Sleep and Charge Utility. The “USB WakeUp When “USB Sleep and Charge function”...
  • Page 172 Satellite U500/U500D, Satellite Pro U500/U500D Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. External Monitor Refer also to Chapter 8, Optional Devices, and to your monitor’s...

  • Page 173: Wireless Lan

    Satellite U500/U500D, Satellite Pro U500/U500D Problem Procedure After making a call Make sure the tone or pulse selection in your you can’t hear a ring communications application is set correctly. You can also use the ATD command. Communication is cut The computer will automatically cut off off unexpectedly communication when connection with the carrier...

  • Page 174: Fingerprint Sensor

    If problems persist, contact your dealer. Fingerprint Pre-OS Please use TOSHIBA HW Setup to register the feature or Single Sign User Password if it was not registered. On feature cannot be...

  • Page 175: Toshiba Support

    They are your best sources for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet.
  • Page 176 Satellite U500/U500D, Satellite Pro U500/U500D 9-22 User’s Manual...

  • Page 177: Chapter 10 Legal Footnotes

    Satellite U500/U500D, Satellite Pro U500/U500D Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.

  • Page 178: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 179 Satellite U500/U500D, Satellite Pro U500/U500D Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.

  • Page 180: Copy Protection

    Satellite U500/U500D, Satellite Pro U500/U500D Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Images All images are simulated for purposes of illustration. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series.

  • Page 181: Appendix A Specifications

    Satellite U500/U500D, Satellite Pro U500/U500D Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...

  • Page 182: Built-In Modem

    Satellite U500/U500D, Satellite Pro U500/U500D Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialling Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker...

  • Page 183: Appendix B Display Controller

    Satellite U500/U500D, Satellite Pro U500/U500D Appendix B Display Controller Display Controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 184 Satellite U500/U500D, Satellite Pro U500/U500D User’s Manual...

  • Page 185: Wireless Lan

    Satellite U500/U500D, Satellite Pro U500/U500D Appendix C Wireless LAN Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. Network Operating ®...

  • Page 186: Radio Characteristics

    Satellite U500/U500D, Satellite Pro U500/U500D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.

  • Page 187: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 188 Satellite U500/U500D, Satellite Pro U500/U500D User’s Manual...

  • Page 189: Ac Power Cord And Connectors

    Satellite U500/U500D, Satellite Pro U500/U500D Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters...
  • Page 190 Satellite U500/U500D, Satellite Pro U500/U500D In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 191: Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 192: Starting The Toshiba Pc Health Monitor

    The TOSHIBA PC Health Monitor can be started using the following methods: Double click TOSHIBA PC Health Monitor in the Welcome Center. Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. Click the icon in the notification area, then click the “TOSHIBA PC Health Monitor is not enabled.

  • Page 193: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
  • Page 194 Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite U500/ U500D, Satellite Pro U500/U500D) Model number: (e.g.
  • Page 195 Satellite U500/U500D, Satellite Pro U500/U500D Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 196 Satellite U500/U500D, Satellite Pro U500/U500D I/O: input/output KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock...
  • Page 197 Satellite U500/U500D, Satellite Pro U500/U500D alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
  • Page 198 Satellite U500/U500D, Satellite Pro U500/U500D cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also L1 cache, L2 cache. capacity: The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive.
  • Page 199 Satellite U500/U500D, Satellite Pro U500/U500D computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information.
  • Page 200 Satellite U500/U500D, Satellite Pro U500/U500D documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as well as system functions. double click: To press and release the pointing device’s primary button ®...
  • Page 201 The computer’s feature in which certain keys in combination with the extended function key, FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. User’s Manual...
  • Page 202 Satellite U500/U500D, Satellite Pro U500/U500D icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices.
  • Page 203 Satellite U500/U500D, Satellite Pro U500/U500D Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets.
  • Page 204 Satellite U500/U500D, Satellite Pro U500/U500D numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement. OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device.
  • Page 205 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 206 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 207 Satellite U500/U500D, Satellite Pro U500/U500D warm start: Restarting or resetting a computer without turning it off. ® Wi-Fi : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
  • Page 208 Satellite U500/U500D, Satellite Pro U500/U500D Glossary-14 User’s Manual...
  • Page 209 6-7 Fn Sticky key, 5-5 problems, 9-6 Fn+1(TOSHIBA Zooming Utility reduce), Real Time Clock, 1-4, 6-4, 9-8 save mode, 1-10 Fn+2 (TOSHIBA Zooming Utility enlarge), Battery Pack, 2-8, 6-3 additional, 8-11 Fn+ESC(Mute), 5-3 replacing, 6-9 Fn+F1(Lock), 5-3 Bluetooth, 1-8...
  • Page 210 9-19 Number Lock, 5-4 Power plan, 5-3 Scroll Lock, 5-4 Media care, 4-31 Sleep, 5-3 CD/DVDs, 4-31 TOSHIBA Zooming Utility (enlarge), Floppy diskettes, 4-32 Memory card care, 8-7 TOSHIBA Zooming Utility (reduce), Memory, 1-3 expansion, 8-7 TouchPad, 5-4 installing, 8-5...
  • Page 211 TOSHIBA Flash Cards, 1-12 LAN, 9-19 TOSHIBA HDD Protection, 4-46 LCD panel, 9-8 TOSHIBA PC Diagnostic Tool, 1-12 Memory expansion, 9-17 TOSHIBA PC Health Monitor, 1-11, E-1 Modem, 9-18 TOSHIBA support, 9-21 Monitor, 9-18 TOSHIBA Theft Registration, F-2 Pointing device, 9-13...
  • Page 212 Satellite U500/U500D, Satellite Pro U500/U500D Index-4 User’s Manual...

This manual is also suitable for:

Satellite u500Satellite u500dSatellite pro u500Satellite pro u500d

Table of Contents