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NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite U500/PORTEGE M900D/Dynabook system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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HDD Test ......................... 3-33 3.19 BATTERY Test ....................... 3-34 3.20 Touch LED Test ....................... 3-35 3.21 HDD 3D Protection ....................3-36 3.22 Speaker Test ......................3-37 3.23 Auto Run ........................3-38 Appendix: ......................... 3-39 Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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D/C IN Cable ......................46 4.16 Speaker ........................48 4.17 Remove LCD Module .................... 50 4.18 CPU Heat sink/CPU ....................52 4.19 VGA Card ......................56 4.20 FAN 57 4.21 LCD unit/Camera ....................59 viii [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Board Layout ....................B-1 Appendix C Pin Assignments .................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout ..................... E-1 Appendix F BIOS rewrite Procedures ................F-1 Appendix G EC/KBC rewrite Procedures ................. G-1 Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
1 Hardware Overview Chapter 1 Contents 1.1 Features .......................... 1-4 1.2 System Unit Block Diagram ..................1-10 1.3 HDD/SSD ........................1-15 1.3.1 2.5-inch Hard Disk Drive ..............1-15 1.3.2 1.8-inch Solid State Drive ..............1-16 1.4 DVD Super Multi Drive ....................1-17 1.5 Keyboard ........................
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1 Hardware Overview Figures Figure 1-1 The front of the computer ................... 1-8 Figure 1-2 System unit configuration .................. 1-9 Figure 1-3 System unit block diagram ................1-10 Figure 1-4 2.5-inch HDD ....................1-15 Figure 1-6 DVD Super Multi drive ..................1-17 Figure 1-5 Keyboard ......................
1 Hardware Overview Features 1.1 Features The Toshiba Satellite/ Satellite Pro U500D/505D/507D/PORTEGE M900 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
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1 Hardware Overview Optical Drive The computer accommodates a fixed 12.7mm ODD with one of following types: Tray Type DVD Super Multi +-R Double Layer drive Tray Type DVD Super Multi +-R Double Layer with Label Flash™ drive Slot Loading Type DVD Super Multi +-R Double Layer drive Slot Loading Type DVD Super Multi +-R Double Layer with Label Flash™...
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1 Hardware Overview ExpressCard slot An ExpressCard slot is provided. The ExpressCard slot accommodates two standard module formats; an ExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces.
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1 Hardware Overview HDMI (BTO) A jack enables connection of the application of High Definition Multimedia Interface, such as DVD Player, LCD Monitor, LCD TV, HDTV, Settop-Box and projector. Webcam (BTO) Record/Send still or video images with this integrated webcam. Headphone (S/PDIF) Jack This jack outputs analog audio signals.
1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 The front of the computer 1-8[CONFIDENTIAL]Satellite/Satellite Pro U500D/505D/507D/PORTEGE M900 Maintenance Manual...
1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Griffin DDR-II DDR2 667/800 MHz (638-Pin uFCPGA 638) SO-DIMM HT 3.0 LAN DAUGHTER BRD PCIE *1 10/100 LAN LAN IO RTL8103EL RS780MC 528 FCBGA RJ11(BTO) USB x1 Ports...
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1 Hardware Overview The system unit is composed of the following major components: Processor • AMD Turion X2 Ultra Dual-Core Processor or AMD Turion X2 Dual-Core Processor or AMD Athlon X2 Dual-Core Processor or AMD Athlon Processor or AMD Sempron Processor •...
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1 Hardware Overview – V.92 (V.90) 56K Modem/FAXt LAN Controller • Realtek RTL8103EL is used • This controller has the following functions: – PCI Express connection – Supports 100/10Mbps Ethernet – One RJ45 port – WOL support – Magic Packet support Wireless LAN •...
1 Hardware Overview 1.3 HDD/SSD 1.3.1 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 160GB, 250GB, 320GB, 400GB and 500GB The HDD is shown in figure 1-4.
1 Hardware Overview 1.3.2 1.8-inch Solid State Drive The SSD is a storage device that can replace HDD. It is a memory storage device using NAND flash memories with high performance and reliability. It is 1.8 inch module with micro-SATA interface. The computer supports a 64GB.
1 Hardware Overview 1.4 DVD Super Multi Drive This drive is a combination of DVD-ROM and DVD±R/±RW/-RAM Drive. It is full-size and runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads DVDs at maximum 8x speed and CDs at maximum 24x speed. It also writes CD-R at maximum 24x speed, CD-RW at maximum 24x speed, DVD±R at maximum 8x speed, DVD-RW at maximum 6x speed, DVD+RW at maximum 8x speed, DVD±R DL at maximum 6x speed and DVD-RAM at maximum 3-5x speed.
1 Hardware Overview The specifications are listed in Table 1-3. Table 1-3 DVD Super Multi drive specifications (1/1) Specifications Item DVD-ROM mode CD-ROM mode SATA Intrface (Mbytes/s) 150 Mbyte/s Average access time (msec) 180ms Typ. 150ms Typ. Data Buffer Capacity CD-DA, CD-ROM Support Formats CD-ROM XA...
1 Hardware Overview 1.5 Keyboard The keyboard has 86(US)/87(UK) keys that consist of character keys and control keys, and is in conformity with JIS. The keyboard is connected to a membrane connector on the system board and is controlled by EC. Figure 1-5 is a view of the keyboard.
1 Hardware Overview TFT Color Display The TFT color display consists of 13.3” WXGA LCD module and FL inverter board. 1.6.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 262,144 colors with 1280*800 resolution.
1 Hardware Overview 1.7 Power Supply The power supply provides different voltages to the system board and performs the following functions: 1. Determines that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3.
1 Hardware Overview The power supply output rating is specified in Table 1-6. Table 1-6 Power supply output rating Name Voltage (V) +CPU_VDD0/1 VID (AMD SPEC) +CPU_VDDNB +VCC_NB RS780MC +0.9V CPU, DDR2-SDRAM +1.1VS RS780MC, ICH8-M +1.2VSUS RS780MC +1.2VS CPU, RS780MC, SB700, CLK Gen +1.5VS New card, Mini Card +1.8V...
1 Hardware Overview 1.8 Batteries The computer has two types of batteries as follows: Main battery pack RTC battery The battery specifications are listed in Table 1-7. Table 1-7 Battery specifications Battery name Material Output voltage Capacity Main battery (6 cell) Lithium-Ion 10.8V 4000 mAh...
1 Hardware Overview NOTE: The time required when the system is powered on is affected by the amount of power the system is consuming. Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge time. If any of the following occurs, the battery charge process stops.
1 Hardware Overview 1.9 AC Adaptor The AC adaptor is also used to charge the battery. Table 1-10 lists the AC adaptor specifications. Table 1-10 AC adaptor specifications Parameter Specification 2-pin 3-pin Power Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V) Output voltage...
2 Troubleshooting Procedures Troubleshooting Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1 Power Supply 6 Optical Drive 11 Card reader 2 Main Board 7 Modem 12 PCI Express Slot 3 HDD/SSD...
Ask the user if a password is registered and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows VISTA(TM) is installed on the hard disk. Non- Toshiba operating systems can cause the computer malfunction.
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2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows: 1.
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2 Troubleshooting Procedures 15. If an error is detected on camera, perform the camera Troubleshooting Procedures in Section 2.18. Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D, Dynabook Maintenance Manual...
2 Troubleshooting Procedures Power Supply Troubleshooting The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are: Procedure 1: Icons in the LCD Check Procedure 2: Error Code Check Procedure 3: Connection Check...
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2 Troubleshooting Procedures Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Table 2-3 Error code Error code Where Error occurs N0FB* Battery N0FT*...
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2 Troubleshooting Procedures Check 1 Compare the patterns in the hexadecimal error code to the tables below. Battery Error code Meaning N0FB01 FCC、LMD under Spec. N0FB02 Initial Data of FCC、LMD is without updating N0FB03 Battery Learning abnormal function N0FB04 Battery Check Error N0FB05 No battery Icon in Windows N0FB06...
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2 Troubleshooting Procedures Power ON/OFF Error code Meaning N0FT01 Cannot Boot Up N0FT02 System Hang UP when Boot UP N0FT03 Repeat Boot UP N0FT04 Auto Shutdown N0FT05 System Hang Up when Run-In Test N0FT06 Cannot Power Off by ON/OFF Switch N0FT07 Can't Soft Power ON and Power OFF N0FT08...
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2 Troubleshooting Procedures Check 2 In the case of error code N0FT0A: Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN 19 V socket and wall outlet. If the cables are connected correctly, go to the following step: Connect a new AC adaptor and/or AC power cord, if necessary.
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2 Troubleshooting Procedures Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks.
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2 Troubleshooting Procedures Procedure 4 Charge Check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to Procedure 5.
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2 Troubleshooting Procedures Procedure 5 Replacement Check The main board processor module may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Check the connection between the AC adaptor and main board and connection. After checking the connections, perform the following Check 1: Check 1 Replace the AC adaptor with a new one.
2 Troubleshooting Procedures Main Board Troubleshooting This section describes how to determine if the main board and CPU are defective or not functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Replacement Check...
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If an error message is shown on the display, perform Check 1. If Toshiba MS-DOS or Windows VISTA(TM) is properly loaded, go to Procedure 2. If one of the following error messages appears on the screen, press F1 as the Check 1 message instructs.
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2 Troubleshooting Procedures The POST checks the main board. When the POST detects an error, the system Check 2 stops or an error message appears. If one of the following error messages (1) through (3), (5) or (11) appears, go to Procedure 3.
2 Troubleshooting Procedures Procedure 2 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform these tests. 1. Model, BIOS and CPU Test D.
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2 Troubleshooting Procedures Procedure 3 Replacement Check The main board connectors may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform Check 1. Check 1 Visually check for the following: a) Cracked or broken connector housing b) Damaged connector pins If their connectors are in good condition, but there is still a problem, go to Check Check 2...
2 Troubleshooting Procedures HDD/SSD Troubleshooting This section describes how to determine if the HDD/SSD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Message Check Procedure 2: Partition Check Procedure 3: Format Check Procedure 4: Diagnostic Test Program Execution Check Procedure 5: Connector Check and Replacement Check...
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FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition on drive C. Restart the computer from the Toshiba MS-DOS system disk. If the problem still exists, go to Procedure 3.
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Check 1 following message appears on the display, the HDD/SSD is formatted. Format complete If an error message appears on the display, refer to the Toshiba MS-DOS Manual for more information and perform Check 2. Check 2 Using the Diagnostics Disk, format the HDD/SSD with a low level format option.
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2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD/SSD test program is stored in the Diagnostics Disk. Perform all of the HDD/SSD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD/SSD test program.
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2 Troubleshooting Procedures If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2. Check 2 The HDD/SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
2 Troubleshooting Procedures Keyboard and Touch pad Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
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2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The keyboard, touch pad or sensor/switch board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: 1. If the keyboard or AccuPoint malfunctions, start with Check 1. 2.
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2 Troubleshooting Procedures If the connection is loose, reconnect firmly. If there is still an error, go to Check 4. Check 4 The touch pad or the touch pad cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5.
2 Troubleshooting Procedures Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Cable Check Procedure 4: Replacement Check Procedure 1...
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2 Troubleshooting Procedures Check 2 Make sure inverter cable is firmly connected to inverter board with two side and main board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 4. Procedure 4 Replacement Check LCD module and main board are connected to display circuits through inverter board and...
2 Troubleshooting Procedures Optical Drive Troubleshooting This section describes how to determine if the optical drive (DVD-ROM and DVD±R/±RW/- RAM Drive) in the Slim Select Bay is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1...
2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The optical drive (DVD-ROM and DVD±R/±RW/-RAM Drive) is connected to the main board. The connectors may be disconnected from the main board or may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the drive to test is firmly connected to CON6002 on the main board.
2 Troubleshooting Procedures Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
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2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Modem is installed as an MDC (Modem Daughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the main board. Or the MDC, main board or their connectors might be damaged.
2 Troubleshooting Procedures 2.10 LAN Troubleshooting This section describes how to determine if the computer’s LAN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 1 Diagnostic Test Program Execution Check Execute the LAN test program available as part of the LAN/Modem test program.
2 Troubleshooting Procedures 2.11 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting-Receiving Check Procedure 2: Antenna Connection Check Procedure 3: Replacement Check Procedure 1...
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2 Troubleshooting Procedures Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless LAN board is firmly connected to CON5701 on the main board.
2 Troubleshooting Procedures Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board and the main board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 The wireless LAN board may be defective or damaged.
2 Troubleshooting Procedures 2.12 Sound Troubleshooting This section describes how to determine if the computer’s sound functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1...
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2 Troubleshooting Procedures Procedure 2 Connector Check The sound function-wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: If the stereo speakers do not work correctly, perform Check 1. If the headphone does not work correctly, perform Check 2.
2 Troubleshooting Procedures Procedure 3 Replacement Check >>>> Check 1 If the stereo speakers do not sound properly, the right or left speaker may be defective or damaged. Replace it with a new one. If the stereo speakers still do not work properly, go to Check 4.
2 Troubleshooting Procedures 2.13 Card Reader Slot Troubleshooting This section describes how to determine if the computer’s card reader functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows VISTA(TM) Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows VISTA(TM)
2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting 2.14 PCI Express Card Slot Troubleshooting This section describes how to check PCI Express Card slot by inspecting a card with PCI Express interface. Procedure 1: Check on Windows VISTA(TM) Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows VISTA(TM) Insert a PCI Express Card into the slot.
2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting 2.15 Fingerprint Board(BTO) Troubleshooting This section describes how to determine if the computer’s fingerprint board is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1...
2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The fingerprint board is installed to the touchpad board. If the fingerprint board malfunctions, there may be a bad connection between the fingerprint board and the touchpad board. Or the fingerprint board or touchpad board might be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1...
2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting 2.16 Bluetooth (BTO) Troubleshooting ○ This section describes how to determine if the computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
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2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Bluetooth is installed on the main board by Bluetooth cable. If the Bluetooth malfunctions, there may be a bad connection between the Bluetooth and the main board. Or the Bluetooth, main board or the Bluetooth cable might be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1...
2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting 2.17 3G (BTO) Troubleshooting ○ This section describes how to determine if the computer’s 3G is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
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2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The 3G is installed as an 3G card. If the 3G malfunctions, there may be a bad connection between the 3G and the main board. Or the 3G or main board might be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1...
2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting 2.18 Camera (BTO) Troubleshooting This section describes how to determine if the computer’s camera is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1...
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2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The camera is installed on the main board by camera cable. If the camera malfunctions, there may be a bad connection between the camera and the main board. Or the camera, main board or the camera cable might be damaged.
3 Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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BATTERY Test ....................3-37 3.20 Touch LED Test ....................3-38 3.21 HDD 3D Protection ....................3-39 3.22 Speaker Test ......................3-45 3.23 Read and Write DMI information ................ 3-46 3.24 Auto Run ......................3-46 Appendix: ..........................3-50 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
The test program menu will also consist of some programs which test the hardware function or display the current information of the computer. To execute the auto run will automatically run all the test programs. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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3. Check if [All Devices] is selected in the “Device Configure” in SETUP menu. 4. Set test PC SATA Controller Mode to “Compatibility” in BIOS. 5. After test, remember to set SATA Controller mode back to “AHCI”. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
Duo to web camera is USB device for this model, it can not be test by USB T&D file, so please test it by ISO T&D file. Please enter the item number to choose and execute the test item. USB file test menu ISO file test menu Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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5. When the test menu displays, please enter the item number to choose and execute the test item. Note: If it fails in a test item, press “Ctrl+C” and “Y” back to main menu. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Please format USB-memory in FAT mode before creating USB-Bootable memory. Please copy the file prepared for USB-Bootable Memory to a USBMakingFolder. And when you create USB-Bootable memory, please use only one USB-memory. Run “FreeDOSMake.exe”. You can create USB-Bootable memory. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Please check the check box. And then click START. Turn on the Toshiba PC which need test, and choose boot from USB device. System will automatically run the test program and display the test menu. When the test menu displays, please enter the item number to choose and execute the test item.
3 Tests and Diagnostics 3.1 Model, BIOS and CPU Test Note: The screen will pause 10sec then turn to next step. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
Read the CPU type, internal speed and CPU ID information from the related address and check if the information is the same as the customer order. b. Please refer to the illustration above to see the CPU information. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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3 Tests and Diagnostics c. Type “CPU.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-11...
The pg8168 diagnostic consists of the following functions. MAC Address read and checking function. Command line: Pg8168.exe /vmac Read the MAC address from the Ethernet controller ROM and the MAC will appear on the screen.. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
3.3.1 Plug in the power test program will display PASS 3.3.2 Unplug the power to test the program will show Fail. If it fails in a test item, press “Ctrl+C” and “Y” back to main menu. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-13...
3 Tests and Diagnostics 3.4 Temperature Test Please execute the Temperature Test from test menu. Test program will show the current CPU temperature result on RIO_25Ch line. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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This program is to check web camera device ID. Due to web camera is USB device for this model, it can not be test by USB file, please test this item by ISO file. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-15...
-l <n> : At least “n” times to click left button for the left button testing. <n> means 1,2… depend on user’s setting. -t2 : Testing Left and Right button only. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Please refer to the illustration above to see the Touchpad test information. c. Type “PS2.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-17...
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Please refer to the illustration above to see the VIDEO test information. c. Type “VIDEO.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-21...
This chapter is part of the test card. This test focus on the function of VGA chip and VRAM. Note: It may occur a blue screen for serveral minutes before 3D test when using a USB disk to test. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
Shift). And then release “Ctrl + Shift” key (release Shift first then release Ctrl). This hot key can help to exit the test program directly This chapter shows how to use the Diagnostic to test the functions of the keyboard. Diagnostic name: Keyboard.exe [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Please choose the different kind of keyboard language. b. Display the keyboard on the screen to indicate to the operator checking whether or not each key is correct. c. Type each key to finish the program. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-25...
3 Tests and Diagnostics 3.11 Memory Test This program will test the memory and shows you the total memory size. This chapter shows how to use the Diagnostics to check memory size, and do memory read/write test. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Diagnostic Version: 1.12 or later version. Show the total memory size. Command: mm.exe –t 4 /s 3.1.2.2 Diagnostic name: MEM.EXE Diagnostic Version: 3.40 or later version. Do memory read/write test. Command: mem.exe -fbs 22 2 -et 20 /TP Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-27...
3 Tests and Diagnostics 3.12 Function TEST Test program will test several function and show the test result one by one. functest.exe /T). (Command: [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
3.13 LEDALL Test Test sequnce: 1. PWRBTN_LED white 2. DC-IN LED white 3. PWR_ULED_UP orange 4. PWR_WLED white 5. BAT_ULED_UP orange 6. BAT_WLED white 7. LOGO_LED white 8. Light_GI_Led white 9. KB_BL_CTRL white Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-29...
Check the Secondary master IDE device and check if the device is F/W then check if the F/W version is same as “TO01.” b. Type “PSATA.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
Controller) controller then use the read data to check if the LID switch function is correct. b. Type “PMC.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-31...
3 Tests and Diagnostics 3.16 MS CARD Test This chapter shows how to use the Diagnostics to test the card reader functions. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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The diagnostic of RMS2XX detects MS card and read /write data. 3.16.3. Principle and how to use: Copy data into the card and compare with the master file to see if the data matches. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-33...
3 Tests and Diagnostics 3.17 SD CARD Test This chapter shows how to use the Diagnostics to test the card reader functions. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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The diagnostic of RSD detects SD card and read /write data. 3.17.3. Principle and how to use: Copy data into the card and compare with the master file to see if the data matches. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-35...
3 Tests and Diagnostics 3.18 HDD Test There are three items you can choose: [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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3 Tests and Diagnostics NOTE: HDD R/W Test password: hard disk Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-37...
How about buttery information? EX Vendor NOTE: name and Number of Cell. Please connect the AC adapter to system in battery charge test. Please disconnect the AC adapter from system in battery discharge test [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
3 Tests and Diagnostics 3.20 Touch LED Test Hands touch the white box of three seconds, then next step Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-39...
The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Test-Fixture contact is green. Set method of PC Upper Judgment If all data is less than ranges, it will be OK. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Rear Uppe Judgment If all data is less than ranges, it will be OK. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-41...
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The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Right Uppe Judgment If all data is less than ranges, it will be OK. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Front Uppe Judgment If all data is less than ranges, it will be OK. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-43...
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If all data is less than ranges, it will be OK. Inspection Judgment If all data is less than ranges, it will be OK. Setting When an inspection result is O.K., calibration at HPC. Calibration data [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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3 Tests and Diagnostics If the position is correct, it will show OK. If the position is wrong, it will show NG. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-45...
3 Tests and Diagnostics 3.22 Speaker Test This program will test left channel, right channel and two wave files to test speaker function. NOTE: Please remove audio loopback plugs before test speaker. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
3.23 Read and Write DMI information This program could read and write below strings from/to DMI block. 1. Manufacture 2. Product Name 3. Version 4. Serial Number 5. Type 11 6. Type 12 7. UUID DMI information: Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-47...
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3 Tests and Diagnostics Read Type 11: Read Type 12: Write Type 11(60 bytes): [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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3 Tests and Diagnostics Write Type 12 (64 bytes): Write UUID: UUID is built by 20 bytes random code and 12 bytes MAC address. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-49...
3 Tests and Diagnostics 3.24 Auto Run Please enter “N” to select the auto run function. Test program will auto run all test items one by one as following sequence. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
4 Replacement Procedures Figure 4-1 Removing the battery pack ................4-12 Figure 4-2 Removing the Express card ................ 4-14 Figure 4-3 Removing the Media card ................4-16 Figure 4-4 Removing the HDD cover ................4-18 Figure 4-5 Removing the HDD assembly ..............4-19 Figure 4-6 Separating the HDD and HDD holder ............
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4 Replacement Procedures Figure 4-32 Removing the main PCB ................4-53 Figure 4-33 Removing the Heat Sink ................4-55 Figure 4-34 Applying new thermal pad ................4-56 Figure 4-35 Removing the VGA Card ................4-57 Figure 4-36 Removing the fan module ................4-59 Figure 4-37 Applying new thermal Pad on the fan ............
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4 Replacement Procedures This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional Express card and optional Media card, then follow the line on the chart to determine which FRU you must remove first in order to repair the one you think is causing the computer to operate...
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Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
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4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adapter and the battery pack as instructed in this section: 1.
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4 Replacement Procedures Disassembly Procedures The computer has three basic types of cable connectors: • Pressure Plate Connectors • Coaxial Cable Connectors • Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector.
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4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts. The following equipment is necessary to disassemble and reassemble the computer: •...
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CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. • M2 0.167 N·m (1.7 kgf·cm) •...
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4 Replacement Procedures Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows: Even number length screw: brown Odd number length screw: white Special length screw: blue (Screws whose lengths are indicated to one or more decimal places such as 2.5 mm or 2.8 mm.) Marking of Screws on the Computer Body To make maintenance of the computer easier, markings of the kinds of the screws including...
4 Replacement Procedures Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short-circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
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CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
4 Replacement Procedures Express card Removing the Express card To remove the Express card, follow the steps below and refer to Figure 4-2. CAUTION: Before you remove the Express card, refer to the notebook’s documentation and to your operating system documentation for proper procedures and precautions.
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4 Replacement Procedures To install the Express card, follow the steps below and refer to Figure 4-2. 1. Insert the Express card into the card slot. 2. Push it carefully to ensure a firm connection. Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-15...
4 Replacement Procedures Media card Removing the Media card To remove the Media card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the Media card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
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4 Replacement Procedures Installing the Media card To install the Media card, follow the steps below and refer to Figure 4-3. 1. Insert the Media card in the Media card slot. 2. Push it carefully to ensure a firm connection. Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-17...
4 Replacement Procedures CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-4 to 4-6. 1.
4 Replacement Procedures 3. Remove the following screws securing HDD module. • M2×3L ×4 FLAT HEAD screw 4. Pull the tab of the HDD assembly to remove it from the connector of the HDD cable. Be careful not to damage the connector. Figure 4-5 Removing the HDD assembly NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly.
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4 Replacement Procedures CAUTION: Do not apply pressure to the top or bottom of the HDD. Figure 4-6 Separating the HDD and HDD bracket 4-20 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-4 to 4-6. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD bracket and secure the following screws. •...
4 Replacement Procedures Memory module Removing the Memory module To remove the memory module, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. 1. Loosen the screw (with an e-ring) and remove the HDD cover, underneath which there also installing the Memory module besides the HDD module.
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4 Replacement Procedures 2. Press two latches outward and remove the memory module. (the First one) (the second one) Figure 4-8 Removing the memory module Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-23...
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4 Replacement Procedures Installing the Memory module To install the memory module, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. CAUTION: When installing only one memory module, be sure to insert it into slot A. Otherwise, the computer or the memory may not work properly operly.
4 Replacement Procedures Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-11. CAUTION: Do not try to remove the wireless LAN card with the computer turned on. The computer or the wireless LAN card can be damaged.
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4 Replacement Procedures Figure 4-10 Removing tape and disconnecting wireless LAN antennas Figure 4-11 Removing the wireless LAN card 4-26 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the Wireless LAN card To install the wireless LAN card, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-11. CAUTION: Be sure to switch the computer off before installing the wireless LAN card. Otherwise, the computer or the wireless LAN card may be damaged.
4 Replacement Procedures Optical Disc Drive module Removing the Optical Disc Drive module To remove the Optical Disc Drive module, follow the steps below and refer to Figures 4-12 and 4-13. CAUTION: The Optical Disc Drive module can become hot with use. Be careful when removing the module.
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4 Replacement Procedures 3. Remove the following screws securing the ODD bracket. • M2×2.5L FLAT HEAD screw ×2 Figure 4-13 Disassembling the Optical Disc Drive module Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-29...
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4 Replacement Procedures Installing the Optical Disc Drive module To install the Optical Disc Drive module, follow the steps below and refer to Figures 4-12 and 4-13. 1. Set the ODD bracket and secure it with the following screws. • M2×2.5L FLAT HEAD screw ×2 2.
4 Replacement Procedures Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figures 4-14 to 4-17. 1. Remove the following screws securing the bottom of the keyboard around on the bottom case. • M2×2.5L ×2 FLAT HEAD screw 2.
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4 Replacement Procedures • M2×2L ×2 FLAT HEAD screw Figure 4-16 Removing the screws securing keyboard plate 4. Lift the keyboard plate upward a little and turn it facedown on the palm rest. Disconnect the keyboard flexible cable and the LED cable on the main board, and then remove the keyboard.
4 Replacement Procedures To install the keyboard, follow the steps below and refer to Figures 4-14 to 4-17. 1. Place the keyboard facedown on the top cover. 2. Connect the keyboard flexible cable and the LED cable on the main board. 3.
4 Replacement Procedures 4.10 Top cover Removing the Top cover To remove the Top cover, follow the steps below and refer to Figures 4-18 to 4-20. 1. Remove the following screws securing the bottom case. • M2×5L ×11 FLAT HEAD screw •...
4 Replacement Procedures 2. Turn the bottom case face up and disconnect the Touch pad FPC, Power Board FPC, Bluetooth cable, Finger print FPC and Touch Pad on/off FPC from the main board. 3. Remove the following screws securing the Top cover. •...
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4 Replacement Procedures 4. Separate the Top cover from the bottom case. NOTE: remove the top cover according to the direction of the arrow. Figure 4-20 Removing Top cover 4-36 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
4 Replacement Procedures Installing the Top cover To install the top case, follow the steps below and refer to Figures 4-18 to 4-20. 1. Install the Top cover on the bottom case. 2. Secure the following screws on the Top cover. •...
4 Replacement Procedures 4.11 Touch pad Board Removing the Touch pad Board To remove the touch pad Board, follow the steps below and refer to Figures 4-21 and 4-22. 1. Remove one piece of tape and disconnect the Touch pad board FPC, disconnect the FPC that connecting the touch pad with touch pad board.
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4 Replacement Procedures Installing the Touch pad board To install the touch pad button, follow the steps below and refer to Figures 4-21 and 4-22. 1. Install the touch pad board to the slot and secure it with 2 screws. •...
4 Replacement Procedures 4.12 Finger Print board Removing the Finger Print board To remove the Finger Print board, follow the steps below and refer to Figure 4-23. 1. Remove the following screws on the Touch pad button board. • M2×3L ×2 FLAT HEAD screw 2.
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4 Replacement Procedures Installing the Finger Print board To install the Finger Print board, follow the steps below and refer to Figure 4-23. 1. Seat the Finger Print board in place while inserting the connector side into the guide. 2. Secure the following screws on Touch pad button board. •...
4 Replacement Procedures 4.13 Bluetooth Removing the Bluetooth To remove the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26. 1. Tear one piece of tape that fixing the Bluetooth cable and remove 2 screws on the Bluetooth cover.
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4 Replacement Procedures 3. Separate the Bluetooth cable from the Bluetooth module. Figure 4-26 Separating the Bluetooth From its cable 4-44 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the Bluetooth To install the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26. 1. Connecting the Bluetooth cable with Bluetooth. 2. Install the Bluetooth on the Top case. 3. Install the Bluetooth cover on the Top case and secure the Bluetooth cover with the following screws.
4 Replacement Procedures 4.14 Touch pad on/off board and Touch Pad Bracket Removing the Touch pad on/off board and Touch pad bracket To remove the touch pad button on/off board and Touch Pad bracket, follow the steps below and refer to Figure 4-27 and 4-28. 1.
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4 Replacement Procedures 2. Remove the screws as the following that fixing the touch pad bracket and tear the tape, and then take the touch pad bracket out of the top case. • ×3 M2×3.5L FLAT HEAD screw Figure 4-28 Removing the touch pad Bracket Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-47...
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4 Replacement Procedures Installing the Touch pad on/off board and Touch pad Bracket To install the touch pad on/off board and Touch Pad bracket, follow the steps below and refer to Figure 4-27 and 4-28. 1. Install the Touch pad bracket on the Top case and secure the screws as the following and paste the tape.
4 Replacement Procedures 4.15 Power Board Removing the Power Board To remove the Power Board, follow the steps below and refer to Figures 4-29. 1. Remove 1 screw as the following that fixing the power board. • ×1 M2×3 FLAT HEAD screw 2.
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4 Replacement Procedures Installing the Power Board To install the Power Board, follow the steps below and refer to Figures 4-29. 1. Place the Power Board on the system. 2. Secure the screw as the following. • ×1 M2×3 FLAT HEAD screw 4-50 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
4 Replacement Procedures 4.16 LAN Board Removing the LAN Board To remove the LAN Board, follow the steps below and refer to Figures 4-30. 1. Tear 2 piece of tape and remove the screw as the following, Disconnect the Connector and take the LAN board out of the system. •...
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4 Replacement Procedures Installing the LAN Board To install the LAN Board, follow the steps below and refer to Figures 4-30. 1. Install the LAN board on the bottom case, connect the connector and paste two pieces of tape to fix it, secure the screw as the following. •...
4 Replacement Procedures 4.17 Main PCB Removing the Main PCB To remove the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32. 1. Disconnect the speaker cable, DC-IN Port cable, Coaxial cable and camera cable from the main PCB and remove six pieces of tape (10*30mm) securing the speaker cable, remove the screws as the following that fixing the LVDS cable.
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4 Replacement Procedures CAUTION: When routing speaker cable, please put it by the rib, as picture shown. Please do not put the speaker cable on the rib. Figure4-31 Disconnecting the Cables from main PCB and removing the screws 4-54 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Figure 4-32 Removing the main PCB. Installing the Main PCB To install the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32. 1. Install the main PCB and mental bracket on the bottom case, and secure the main PCB and mental bracket to the bottom case using the following screws.
4 Replacement Procedures 4.18 Heat Sink Removing the heat sink To remove the heat sink, follow the steps below and refer to Figure 4-33. 1. Remove the following screws securing the heat sink by order. • M2×3L ×6 FLAT HEAD screw 2.
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4 Replacement Procedures Installing the Heat Sink To install the Heat Sink, follow the steps below and refer to Figure 4-33 and 4-34. 1. Apply new thermal pad on the heat sink as shown in the following figure. Stick the thermal pad on heat sink follow the mark.
4 Replacement Procedures 4.19 VGA Card Removing the VGA Card To remove the VGA Card, follow the steps below and refer to Figure 4-35. 1. Remove the following screws securing the VGA Card. • M2×5L ×2 FLAT HEAD screw 2. Remove the VGA from the slot. Figure4-35 Removing the VGA Card Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-59...
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4 Replacement Procedures Installing the VGA Card To install the VGA Card, follow the steps below and refer to Figure 4-35. 1. Install the VGA Card. 2. Secure the VGA Card with the following screws. • M2×5L ×2 FLAT HEAD screw 4-60 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
4 Replacement Procedures 4.20 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-36. 1. Remove the following screws securing the fan and disconnect the fan cable that connecting the fan with motherboard. •...
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4 Replacement Procedures Installing the Fan To install the fan, follow the steps below and refer to Figure 4-36 and 4-37. 1. Apply new thermal pad on the fan as shown in the following figure. Stick the thermal pad on fan follow the mark. (Be sure to clean off all old pad before applying new thermal pad).
4 Replacement Procedures 4.21 CPU Removing the CPU To remove the CPU, follow the steps below and refer to Figures 4-38. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work. 2) When you remove the CPU, wipe the grease off of the top of the CPU.
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4 Replacement Procedures 2. Remove the CPU. CAUTION: When removing the CPU, lift it straight up. Otherwise, pins on the CPU may be damaged. 4-64 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the CPU To install the CPU, follow the steps below and refer to Figures 4-38 to 4-39. 4. Make sure the cam is in the open position. 5. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU.
4 Replacement Procedures 4.22 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-40. 1. Remove the following screws securing the two speakers. • M2×2L ×6 FLAT HEAD screw 2. Remove the speaker from the bottom case. Figure 4-40 Removing the screws that fixing the speakers 4-66 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-40. 1. Install the two speakers. 2. Secure the following screws on two speakers. • M2×2L ×6 FLAT HEAD screw Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-67...
4 Replacement Procedures 4.23 DC-IN Cable Removing the DC-IN cable To remove the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42. 1. Remove the following screw securing the DC-IN cable. • ×1 M2×4L FLAT HEAD screw 2.
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4 Replacement Procedures Installing the DC-IN cable To install the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42. 1. Install the DC-IN cable and DC-IN cable bracket on the bottom case. 2. Secure the following screw securing DC-IN cable •...
4 Replacement Procedures 4.24 LCD Module Removing the LCD Module To remove the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44. 1. Remove three pieces of tape securing the Wireless LAN Cable and Coaxial Cable and pull the cables out of the cable guide.
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4 Replacement Procedures 3. Remove the LCD module out of the system. Figure 4-44 Removing the LCD Module Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-71...
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4 Replacement Procedures Installing the LCD Module To install the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44. 1. Install the LCD Module. 2. Secure the following screws on the LCD Module. • M2.5×5L ×6 FLAT HEAD screw 3.
4 Replacement Procedures 4.25 LCD unit/FL inverter Removing the LCD unit/FL inverter To remove the LCD unit/FL inverter, follow the steps below and refer to Figures 4-45 to 4- 1. Remove the following screws securing the LCD bezel. • M2×5L ×4 (K) screw 2.
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4 Replacement Procedures 3. Remove 1 piece of tape securing FL cable and disconnect the FL cable from connector CN1, and HV cable from connector CN2, and then remove the FL inverter. CN 1 CN 2 Figure 4-46 Removing the FL inverter 4.
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4 Replacement Procedures NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The ICs are easily damaged. 2) For environmental reasons, do not throw away a malfunctioning LCD unit (or FL). Please follow local ordinances or regulations for its disposal. 6.
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4 Replacement Procedures 6. Remove one piece of tape on coaxial cable connector. 7. Disconnect coaxial cable from the connector and remove the cable. Figure 4-49 Removing the coaxial cable 4-76 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual...
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4 Replacement Procedures Installing the LCD unit / FL inverter To install the LCD unit / FL inverter, follow the steps below and refer to Figures 4-44 to 4- 1. Connect the LCD cable to the LCD unit. 2. Secure one piece of tape on LCD cable connector. 3.
4 Replacement Procedures 4.26 Camera Removing the Camera To remove the camera, follow the steps below and refer to Figures 4-50 and 4-51. 1. Tear two piece of tape that fixing the camera, disconnect the cable and take the camera out of the LCD back cover. Figure 4-50 Removing two tapes that fixing the camera Figure 4-51 Disconnecting the connector and Removing the Camera Installing the Camera...
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4 Replacement Procedures To install the camera, follow the steps below and refer to Figures 4-50 and 4-51. 1. Install the Camera on the LCD back cover. 2. Connect the cable and paste two pieces of tape to fix it. Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-79...
LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
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7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization.
Appendix B Board Layout Appendices Appendix B Board Layout B.1 Main Board Front View Figure B-1 Main board layout (front) Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] B- 1...
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CON4803 Keyboard LED connector CON4804 TP ON/OFF connector CON6204 FELICA connector CON6203 Blue tooth connector CON4802 Touch Pad connector CON4101 Internal speaker connector CON5401 New Card slot CON6501 Modem connector J7701 DC IN connector [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Appendix B Board Layout Appendices B.2 Main Board Back View Figure B-2 Main board layout (back) Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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CON3501 Graphics MXM connector CON5701 Mini card connector CON5001 Media Card slot CON3901 HDMI connector CON6107 eSATA / USB Combo connector CON6106 USB connector CON5101 1394 connector CON4202 MIC JACK CON4201 HP/ SPDIF JACK [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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B.3 LAN Board Front and Back View (front) (back) Figure B-3 LAN Board layout (front/back) Table B-3 LAN Board connectors (front/back) Number Name LCON301 RJ45 / FJ11 JACK LCON103 USB JACK LCON101 (HOT BAR) LAN board interface Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Touchpad Figure B-4 Board layout (front/back) Touchpad Table B-4 Board connector (back) Number Name A1TP_CON1 Touch Pad Module connector A1TP_J1 Touch Pad BD to FP BD connector A1TP_CON2 Touch Pad BD to MB connector [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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B.5 Finger Printer Board Front and Back View (front) (back) Figure B-5 Finger Printer Board layout (front/back) Table B-5 Finger Printer Board connectors (back) Number Name F_J1 PF BD to Touch Pad BD interface Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Appendices Appendix B Board Layout B.6 Inverter Board Front and Back View (front) (back) Inverter Figure B-7 Board layout (front/back) Inverter Table B-7 Board connectors (front) Number Name Input connector Output connector [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Appendix C Pin Assignments C.36 A1TP_J1 Touch PAD Board to Fingerprint connector (6-pin) Table C-36 Touch PAD Board to Fingerprint connector (6-pin) Pin No. Signal Name Pin No. Signal Name F_+1.8VS_A1FP A1FP_USB_D- T_GND A1FP_USB_D+ F_+3VS_A1FP +3VS_A1FP B-22 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Table C-38 USB*1 connector (4-pin) Pin No. Signal Name Pin No. Signal Name +5VUSB0 USBP0- USBP0+ DGND C.39 LCON302 Modem connector(BTO) (2-pin) Table C-39 Modem connector (2-pin) Pin No. Signal Name Pin No. Signal Name RING Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] C-23...
Appendix D Keyboard Scan/Character Codes Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl (L) Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break NUMERIC ARROW Scrl [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
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Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...
3 If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
4. Turn on the power with Esc key pressing down, and choose boot from USB device. 5. Enter to the BIOS document and execute the “UBIOS.bat”. 6. The BIOS rewriting starts. 7. When the process is completed, the system automatically shutdown. Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]...
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Appendices Appendix E Key Layout Japanese (JP) Keyboard Figure E-3 JP keyboard [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual...