Troubleshooting - Sony STR-DG500 Operating Instructions Manual
Multi channel av receiver
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Also See for STR-DG500:
- Service manual (82 pages) ,
- Operating instructions manual (76 pages) ,
- Quick setup manual (2 pages)
Table of Contents
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Troubleshooting
If you experience
any of the t_llowing
difficulties
while using the receiver,
use this
troubleshooting
guide
to help you remedy
the
problem.
There
is no sound,
no matter
which
component
is selected,
or only a very
low-level
sound
is heard.
• Check that the speakers
and components
are connected
securely.
• Check that both the receiver
and all
components
are turned on.
• Check that MASTER
VOLUME
is not set
to "VOL MIN".
• Check that the SPEAKERS
(OFF/A/B/
A+B) is not set to "OFF".
• Check that headphone
is not connected.
• Press MUTING
to cancel the muting
function.
• Check that you hax.e selected
the correct
component
with the input buttons.
• The protective
device
on the receiver
has
been activated.
Turn off the receiver,
eliminate
the short-circuit
problem,
and
turn on the power
again.
There
is no sound
from
a specific
component.
• Check that tile component
is connected
correctly
to the audio input jacks for that
component.
• Check that the cord(s)
used for the
connection
is (are) fully inserted
into the
jacks
on both the receiver
and the
component.
There
is no sound from
one of the front
speakers.
• Connect
a pair of headphones
to the
PHONES
jack to verify that sound is
output from the headphones.
If only one
channel is output t?om the headphones,
the
component
may not be connected
to the
receiver
correctly.
Check that all the cords
are fully inserted
into the jacks on both the
receiver
and the component.
If both
channels
are output
from the headphones,
the front speaker
may not be connected
to
the receiver
correctly.
Check the
connection
of the front speaker
which is
not outputting
any sound.
• Make sure you ha',e connected
to both the
L and R jacks of an analog component,
and
not only to either the L or R jack. Use an
audio cord (not supplied).
There
is no sound
from
analog
2
channel
sources.
• Check that the INPUT
MODE
is not set to
"COAX
IN" or "OPT IN" t_r the selected
input (page 60).
• Check that the MULTI
CH IN function
is
not selected.
There
is no sound
from
digital
sources
(from COAXIAL
or OPTICAL
input jack).
• Check that the INPUT
MODE
is not set to
"ANALOG"
(page 60). Check
that the
INPUT
MODE
is not set to "COAX
IN"
for the sources
from the OtxI'ICAL
input
jack, or to "OtXI" IN" for the sources
from
the COAXIAL
input jack.
• Check that the MULTI
CH IN tunction
is
not selected.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
LEVEL menu.
68 G8
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