Page 1: Service Manual
SPARC Enterprise M4000/M5000 Servers Service Manual Part No.: 819-2210-14, Manual Code: C120-E352-07EN December 2010, Revision A...
Page 2 INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. Unless otherwise expressly set forth in such agreement, to the extent allowed by applicable law, in no event shall Oracle or Fujitsu Limited, and/or any of their afﬁliates have any liability to any third party under any legal theory for any loss of revenues or proﬁts, loss of use or data, or business interruptions, or for...
Page 3 Aucune partie de ce produit, de ces technologies ou de ce document ne peut être reproduite sous quelque forme que ce soit, par quelque moyen que ce soit, sans l’autorisation écrite préalable d’Oracle et/ou ses sociétés afﬁliées et de Fujitsu Limited, et de leurs éventuels bailleurs de licence.
Page 5: Table Of Contents
Filler Boards and Filler Panels 1–3 1.2.4 Handling Components 1–3 Fault Isolation 2–1 Determining Which Diagnostics Tools to Use 2–1 Checking the Server and System Configuration 2–4 2.2.1 Checking the Hardware Configuration and FRU Status 2–4 2.2.1.1 2.2.2 Checking the Software and Firmware Configuration 2–6 2.2.2.1...
Page 6 2.7.1 2.7.2 2.7.3 2.7.4 2.7.5 2.7.6 2.7.7 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Predictive Self-Healing Tools 2–14 Monitoring Output 2–17 Messaging Output 2–17 Using the showlogs Command 2–21 Using the fmdump Command 2–22 2.6.2.1 fmdump -V Command 2–22 2.6.2.2...
Page 7 Powering the Server On Manually 4–14 4.4.5 Verifying Hardware Operation 4–15 Internal Components Access 5–1 Sliding the Server In and Out to the Fan Stop 5–1 5.1.1 Sliding the Server Out of the Equipment Rack 5–2 5.1.2 Sliding the Server Into the Equipment Rack 5–4 Top Cover Remove and Replace 5–5...
Page 8 Hard Disk Drive Replacement 6–1 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 6.1.6 6.1.7 6.1.8 6.1.9 6.1.10 Removing the Hard Disk Drive Backplane of the M5000 Server 6– 6.1.11 6.1.12 Securing the Server 6–11 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 6–12 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 viii SPARC Enterprise M4000/M5000 Servers Service Manual •...
Page 9 Securing the Server 6–30 6.3.9 Accessing the Tape Drive Backplane of the M5000 Server 6–31 6.3.10 Removing the Tape Drive Backplane of the M5000 Server 6–32 6.3.11 Installing the Tape Drive Backplane of the M5000 Server 6–32 6.3.12 Securing the Server 6–33 Power Systems Replacement 7–1...
Page 10 8.4.5 8.4.6 8.4.7 8.4.8 XSCF Unit Replacement 9–1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Securing the Server 7–5 Accessing the PCI Cassette 8–5 Removing the PCI Cassette 8–5 Installing the PCI Cassette 8–6 Securing the Server 8–7 Removing the PCI Card 8–7...
Page 11 10.1.15 Installing the M4000 Server 172-mm Fan Backplane 10–16 10.1.16 Securing the Server 10–16 10.1.17 Accessing the M5000 Server 172-mm Fan Backplane 10–17 10.1.18 Removing the M5000 Server 172-mm Fan Backplane 10–17 10.1.19 Installing the M5000 Server 172-mm Fan Backplane 10–20 10.1.20 Securing the Server 10–20...
Page 12 CPU Upgrade 12–7 12.2.1 SPARC64 VII/SPARC64 VII+ CPU Modules Added to a New 12.2.2 SPARC64 VII/SPARC64 VII+ Processors Added to an Existing SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Accessing the Memory Board 11–4 Removing the Memory Board 11–5 Installing the Memory Board 11–6...
Page 13 13.1.2 Removing the M4000 Server Motherboard Unit 13–5 13.1.3 Installing the M4000 Server Motherboard Unit 13–6 13.1.4 Securing the Server 13–6 13.1.5 Accessing the M5000 Server Motherboard Unit 13–7 13.1.6 Removing the M5000 Server Motherboard Unit 13–8 13.1.7 Installing the M5000 Server Motherboard Unit 13–10 13.1.8 Securing the Server 13–11...
Page 14 Server Configuration B–1 C. FRU List C–1 Server Overview C–1 System Boards C–3 C.2.1 C.2.2 C.2.3 Backplane Unit C–6 I/O Unit C–6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Motherboard Unit C–3 CPU Module C–4 Memory Board C–5...
Page 15 F. Air Filters F–1 M4000 and M5000 Servers Air Filter F–2 F.1.1 Command Operations Procedures F–2 Air Filter Installation for the M4000 Server F–3 F.2.1 Removing the Air Filter From the M4000 Server F–8 Air Filter Installation for the M5000 Server F–9 Contents...
Page 16 F.3.1 F.3.2 G. Abbreviations G–1 Index Index–1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Removing the Air Filter from the M5000 Server F–13 Servicing the Air Filter F–14...
Page 17: Preface
This service manual describes how to service the SPARC Enterprise M4000/M5000 servers from Oracle and Fujitsu. This document is intended for authorized service providers. References herein to the M4000 server or M5000 server are references to the SPARC Enterprise M4000 or SPARC Enterprise M5000 server.
Page 18 SPARC Enterprise M4000/M5000 Servers Documentation For the web location of all SPARC Enterprise M4000/M5000 servers documents, refer to the SPARC Enterprise M4000/M5000 Servers Getting Started Guide packaged with your server. Product notes are available on the website only. Please check for the most recent update for your product.
Page 19: Text Conventions
Book Titles SPARC Enterprise M4000/M5000/M8000/M9000 Servers Dynamic Reconfiguration (DR) User’s Guide SPARC Enterprise M4000/M5000/M8000/M9000 Servers Capacity on Demand (COD) User’s Guide SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Product † Notes SPARC Enterprise M4000/M5000 Servers Product Notes External I/O Expansion Unit Product Notes SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Glossary * All getting started guides are printed documents.
Page 20: Notes On Safety
For Oracle users: ■ http://docs.sun.com For Fujitsu users in U.S.A., Canada, and Mexico: ■ http://www.computers.us.fujitsu.com/www/support_servers.shtml?s upport/servers For Fujitsu users in other countries, refer to this SPARC Enterprise contact: ■ http://www.fujitsu.com/global/contact/computing/sparce_index.html SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 21: Safety And Tools
ESD mat packaging Precaution Connect the ESD connector to your server and wear the wrist strap or foot strap when handling printed circuit boards. There are two antistatic strap attachment points on the chassis: 1. Right side towards the front 2.
Page 22: System Precautions
Caution – Attach the cord of the antistatic wrist strap directly to the server. Do not attach the antistatic wrist strap to the ESD mat connection. The antistatic wrist strap and any components you remove must be at the same potential.
Page 23: Filler Boards And Filler Panels
The normal procedure in this case would be to fix the rack through the raised floor to the concrete floor below, using a proprietary mounting kit for the purpose.
Page 24 Forcing your finger into the clearance can cause damage to the PCI card. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 25: Fault Isolation
This chapter describes overview and fault diagnosis information. The information is organized into the following topics: Section 2.1, “Determining Which Diagnostics Tools to Use” on page 2-1 ■ Section 2.2, “Checking the Server and System Configuration” on page 2-4 ■ Section 2.3, “Operator Panel” on page 2-8 ■...
Page 26 Diagnostic Method Flow Chart FIGURE 2-1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 27 Diagnostic Method Flow Chart—Traditional Data Collection FIGURE 2-2 Chapter 2 Fault Isolation...
Page 28: Checking The Server And System Configuration
The status of each hardware component refers to information on the condition of the standard or optional component in the server: temperature, power supply voltage, CPU operating conditions, and other times. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 without any problems should not display any error conditions. server...
Page 29: Checking The Hardware Configuration
1. Log in with the account of the XSCF hardware maintenance engineer. 2. Type showhardconf. XSCF> showhardconf The showhardconf command prints the hardware configuration information to the screen. See the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide for more detailed information. Description Displays hardware configuration.
Page 30: Checking The Software And Firmware Configuration
Command showrev(1M) uname(1) version(8) showhardconf(8) showstatus(8) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Description System administration command that displays information system patches. System administration command that outputs the current system information. XSCF Shell command that outputs the current firmware version information.
Page 31: Checking The Software Configuration
1. Log in with the account of the XSCF hardware maintenance engineer. 2. Type version(8). XSCF> version(8) The version(8) command prints the firmware version information to the screen. See the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide for more detailed information. Description XSCF Shell command that indicates information on eXtended system board (XSB).
Page 32: Downloading The Error Log Information
When no network connection is available the operator panel is used to start or stop the server. The operator panel displays three LED status indicators, a Power switch, and a security keyswitch. The panel is located on the front of the server, in the upper right.
Page 33 M4000 Server Operator Panel FIGURE 2-3 Location Number Component POWER LED XSCF STANDBY LED CHECK LED Power switch Mode switch (keyswitch) Antistatic ground socket Chapter 2 Fault Isolation...
Page 34 FIGURE 2-4 Location Number Additional LEDs are located in various locations in the server. For more information about LED indicator locations, see 2-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component POWER LED XSCF STANDBY LED CHECK LED...
Page 35 Indicates that server detected a fault. • On: Error detected that disables the startup. • Off: Normal, or server power-off (power failure). • Blinking: Indicates the position of fault. Switch to direct server power on/power off.
Page 36 The state displayed by LED combination is described in State Display by LED Combination (Operator Panel) TABLE 2-4 POWER Blinking 2-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 XSCF STANDBY CHECK Description of the state The circuit breaker is switched off.
Page 37 Locked Service Power switch Used to control the server power. Power on and power off are controlled by pressing this switch in different patterns, as described below. Holding down for a short time (less than 4 seconds)
Page 38: Error Conditions
Some of the specific actions the software takes include: Receives telemetry information about problems detected by the system software. ■ 2-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Mode Switch Locked Service Enabled. Reception of the...
Page 39 Note – The message in TABLE 2-7 Any corrective action that the system can perform has already taken place. If your server is still running, it continues to run. indicates that the fault has already been diagnosed. Chapter 2 Fault Isolation...
Page 40 Use Nov 1 16:30:20 dt88-292 fmdump -v -u EVENT_ID to identify the device or contact Sun for support. 2-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Description EVENT-TIME: the time stamp of the diagnosis.
Page 41: Monitoring Output
2.4.2 Monitoring Output To understand error conditions, collect the monitoring output information. For the collection of the information, use the commands shown in Commands for Checking the Monitoring Output TABLE 2-8 Command showlogs(8) 2.4.3 Messaging Output To understand error conditions, collect messaging output information, use the commands shown in Commands for Checking the Messaging Output TABLE 2-9...
Page 42: Led Functions
READY (green) CHECK (amber) 2-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Display and Meaning Indicates whether the component is operating. Indicates that the component is operating. The component cannot be disconnected and removed from the server while the READY LED is On.
Page 43 describes the components and their LEDs. TABLE 2-11 Component LED Descriptions TABLE 2-11 Component LED Type XSCF unit ACTIVE XSCF unit and IO ACTIVE (display part for LAN) LINK SPEED PCI slot POWER ATTENTION LED Display Meaning On (green) Indicates that the XSCF unit is active. Indicates that the XSCF unit is on standby.
Page 44 READY (PSU) CHECK LED_AC LED_DC ATTENTION 2-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 LED Display Meaning On (green) Indicates that the power is turned on and being supplied. Blinking (green) Indicates that the power is being supplied to the power supply unit, but the power supply unit is not turned on.
Page 45: Using The Diagnostic Commands
Using the Diagnostic Commands After the message in the fault. For complete information about troubleshooting commands, refer to the Oracle Solaris 10 man pages or the XSCF Shell man pages. This section describes some details of the following commands: showlogs ■...
Page 46: Using The Fmdump Command
100 percent sure the failure is in the ASIC described. If the diagnosis might involve multiple components you might see two lines here with 50% in each (for example) The FRU line declares the part that needs to be replaced to return the server to a ■ fully operational state.
Page 47: Fmdump -E Command
2.6.2.2 fmdump -e Command To get information of the errors that caused this failure you can use the -e option, as shown in the following example. XSCF> fmdump -e TIME Oct 03 13:52:48.9532 ereport.fm.fmd.module Oct 03 13:52:48.9610 ereport.fm.fmd.module Oct 03 13:52:48.9674 ereport.fm.fmd.module Oct 03 13:52:48.9738 ereport.fm.fmd.module 2.6.3 Using the fmadm faulty Command...
Page 48: Fmadm Config Command
The fmadm config command output shows you the version numbers of the diagnosis engines in use by your server, as well as their current state. You can check these versions against information on the My Oracle Support web site to determine if you are running the latest diagnostic engines, as shown in the following example.
Page 49: Traditional Oracle Solaris Diagnostic Commands
Commands These superuser commands can help you determine if you have issues in your workstation, in the network, or within another server that you are networking with. The following commands are described in this section: “Using the iostat Command” on page 2-26 ■...
Page 50: Using The Iostat Command
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 Illegal Request: 0 Predictive Failure Analysis: 0 2-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 How It Can Help A quick three-line output of device status.
Page 51: Options
2.7.2 Using the prtdiag Command The prtdiag command displays configuration and diagnostic information. The diagnostic information identifies any failed component. The prtdiag command is located in the /usr/platform/platform-name/sbin/ directory. Note – The prtdiag command might indicate a slot number different than that identified elsewhere in this document.
Page 52 00 PCIe 0 bc, 8532, 10b5 /pci@0,600000/pci@0/pci@9 00 PCIx 0 8, 125, 1033 /pci@0,600000/pci@0/pci@8/pci@0 00 PCIx 0 8, 125, 1033 /pci@0,600000/pci@0/pci@8/pci@0,1 2-28 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 xxxx Server Memory DIMM Status Size ------- ------ okay 4096MB...
Page 53 The prtdiag -v output continued. LSB Type LPID RvID,DvID,VnID Model Logical Path ------------ PCIx 0 50, 1000 LSI,1064 /pci@0,600000/pci@0/pci@8/pci@0/scsi@1 00 PCIx 0 10, 1648, 14e4 /pci@0,600000/pci@0/pci@8/pci@0/network@2 00 PCIx 0 10, 1648, 14e4 /pci@0,600000/pci@0/pci@8/pci@0/network@2,1 01 PCIe 16 bc, 8532, 10b5 /pci@10,600000/pci@0 01 PCIe 16 bc, 8532, 10b5 /pci@10,600000/pci@0/pci@8...
Page 54: Options
(driver not attached) SUNW,builtin-drivers (driver not attached) deblocker (driver not attached) 2-30 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 How It Can Help If a hardware device is recognized, then it is probably functioning properly. If the message “...
Page 55 The prtconf output continued. disk-label (driver not attached) terminal-emulator (driver not attached) obp-tftp (driver not attached) ufs-file-system (driver not attached) chosen (driver not attached) openprom (driver not attached) client-services (driver not attached) options, instance #0 aliases (driver not attached) memory (driver not attached) virtual-memory (driver not attached) pseudo-console, instance #0 nvram (driver not attached)
Page 56: Using The Netstat Command
(driver not attached) iscsi, instance #0 pseudo, instance #0 2.7.4 Using the netstat Command The netstat command displays the network status. 2-32 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 disk (driver not attached) disk (driver not attached)
Page 57: Options
2.7.4.1 Options describes options for the netstat command and how those options can TABLE 2-15 help troubleshooting. Options for netstat TABLE 2-15 Option Description Displays the interface state, including packets in/out, error in/out, collisions, and queue. interval Providing a trailing number with the option repeats the netstat...
Page 58: Using The Ping Command
2 packets transmitted, 2 packets received, 0% packet loss round-trip (ms) min/avg/max/stddev = 0.172/0.256/0.427/0.102 2-34 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 How It Can Help Verifies that a host is active on the network. By identifying different routes to the target host, those individual routes can be tested for quality.
Page 59: Options
2.7.6 Using the ps Command The ps command lists the status of processes. Using options and rearranging the command output can assist in determining the resource allocation. 2.7.6.1 Options describes options for the ps command and how those options can help TABLE 2-17 troubleshooting.
Page 60: Options
8616K 5368K sleep Total: 52 processes, 188 lwps, load averages: 0.00, 0.00, 0.00 2-36 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 How It Can Help Output identifies process ID, user ID, memory used, state, CPU consumption, and command name.
Page 61: Other Issues
Other Issues 2.8.1 Can’t Locate Boot Device When the PCI-X card slot 0 is faulty or it is not seated properly, the firmware will blacklist the entire PCI-X bridge device (and everything attached downstream from it) causing the boot disk to disappear. The problem results in the showdisk command failing to display the boot disk and the bootdisk command displaying the console message “Can’t locate boot device”.
Page 62 2-38 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 63: Periodic Maintenance
C H A P T E R Periodic Maintenance This chapter describes the periodic maintenance required to keep the server running regardless of whether a problem has occurred. The information is organized into the following topic: Section 3.1, “Tape Drive Unit” on page 3-1 ■...
Page 64 "OFF" while the cassette is still inside. Note – If the "cleaning lamp" starts blinking immediately after completion of a cleaning operation, the data cassette might have been damaged. In this case, replace the data cassette. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 65: Fru Replacement Preparation
FRU to be replaced, the FRU can either be directly replaced or be inactivated or powered down using an XSCF command. Cold replacement – To replace a FRU while all domains are stopped and the server is powered off and unplugged.
Page 66 Tape drive unit (TAPEU) I/O unit (IOU) I/O unit DC-DC Converter I/O unit DDC Riser (DDCR) CD-RW/DVD-RW Drive Unit (DVDU) Backplane unit (BPU_A, BPU_B) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 FRU Location/Access Removal Method(s) Rear Active replacement (cfgadm) Hot replacement...
Page 67 CPU module (CPUM_A) Memory board (MEMB) Motherboard (M4000) (MBU_A) Motherboard DC-DC Converter (M4000) (DDC_A, DDC_B) Motherboard (M5000) (MBU_B) Motherboard DC-DC Converter (M5000) (DDC_A, DDC_B) eXtended System Control facility unit (XSCFU) Hard disk drive backplane (HDDBP) CD-RW/DVD-RW backplane Tape drive backplane (TAPEBP) Operator panel (OPNL) * When using active replacement for a PSU, only one power supply unit should be replaced at a time to ensure redundancy.
Page 68: Active Replacement
# cfgadm -a Ap_Id Condition iou#0-pci#0 iou#0-pci#1 iou#0-pci#2 Ap_Id includes the IOU number (iou#0 or iou#1) and the PCI cassette slot number (pci#1, pci#2, pci#3, pci#4). SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Type Receptacle etherne/hp connected fibre/hp connected pci-pci/hp...
Page 69: Removing And Replacing A Fru
Caution – If you use the PCI Hot Plug (PHP) function on the servers with Oracle Solaris 10 9/10, or 142909-17 or later, enable the hotplug service as follows: svcadm enable hotplug 2. Type the cfgadm command to disconnect the component from the domain: # cfgadm -c unconfigure Ap_Id Note –...
Page 70: Verifying Hardware Operation
In hot replacement the Oracle Solaris OS does not need to be configured to allow the component to be replaced. Depending on the FRU to be replaced, the FRU can either be directly replaced or be inactivated or powered down using an XSCF command. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Type Receptacle...
Page 71: Removing And Replacing A Fru
4.3.1 Removing and Replacing a FRU 1. From the XSCF Shell prompt, type the replacefru command. EXAMPLE 4-1 XSCF> replacefru ---------------------------------------------------------------- Maintenance/Replacement Menu Please select a type of FRU to be replaced. 1. FAN 2. PSU ---------------------------------------------------------------- Select [1,2|c:cancel] :1 ---------------------------------------------------------------- Maintenance/Replacement Menu Please select a FAN to be replaced.
Page 72 When the tests are complete the program returns to the original menu. Select cancel to return to the XSCF Shell prompt. Refer to the replacefru man page for more information. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 replacefru command status 30...
Page 73: Verifying Hardware Operation
4.3.2 Verifying Hardware Operation 1. Type the showhardconf command to confirm the new component is installed. EXAMPLE 4-3 XSCF> showhardconf SPARC Enterprise M5000; + Serial:BCF07500B6; Operator_Panel_Switch:Locked; + Power_Supply_System:Dual; SCF-ID:XSCF#0; + System_Power:On; System_Phase:Cabinet Power On; Domain#0 Domain_Status:Initialization Phase; Domain#1 Domain_Status:Initialization Phase;...
Page 74 PSU#0 Status:Normal; Serial:0017527-0738063762; PSU#3 Status:Normal; Serial:0017527-0738063767; FANBP_C Status:Normal; Ver:0501h; Serial:FF2#24 Refer to the showhardconf man page for more information. 4-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 showhardconf + FRU-Part-Number:CF00541-2240 02 + Type 1; DDC_A#0 Status:Normal; DDCR Status:Normal;...
Page 75 2. Type the showhardconf -u command to display the number of FRUs in each unit. showhardconf -u EXAMPLE 4-5 XSCF> showhardconf -u SPARC Enterprise M5000; Memory_Size:64 GB; +-----------------------------------+------------+ +-----------------------------------+------------+ | MBU_B CPUM Freq:2.530 GHz; MEMB Type:1A; Size:1 GB; DDC_A DDC_B...
Page 76: Cold Replacement (Powering The Server Off And On)
This is normally required for safety when the inside of the server is accessed. Note – The input power cables are used to ground the server. If the server is not mounted in a rack use a grounding strap to ground the server.
Page 77: Powering The Server On Using Software
4.4.2 Powering the Server On Using Software 1. Make sure that the server has enough power supply units to run the desired configuration. 2. Connect all power cables to the input power source.
Page 78: Powering The Server Off Manually
4.4.4 Powering the Server On Manually 1. Make sure that the server has enough power supply units to run the desired configuration. 2. Connect all power cables to the input power source.
Page 79: Verifying Hardware Operation
4.4.5 Verifying Hardware Operation 1. From the ok prompt, press the Enter key, and press the “#.” (number sign and period) keys to switch you from the domain console to the XSCF console. 2. Type the showhardconf command to confirm the new component is installed. showhardconf EXAMPLE 4-6 XSCF>...
Page 80 Refer to the showhardconf man page for more information. 3. Type the console command to switch from the XSCF console to the ok prompt (domain console) again: XSCF> console -d 0 4-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 showhardconf...
Page 81 4. From the ok prompt, type the show-devs command to ensure all PCI cards are mounted: show-devs EXAMPLE 4-8 ok show-devs /pci@41,700000 /pci@40,600000 /pci@48,4000 /cmp@480,0 /pseudo-mc@240,200 /nvram /pseudo-console /virtual-memory /memory@m0 /aliases /options /openprom /chosen /packages /pci@40,600000/pci@0 /pci@40,600000/pci@0/pci@9 /pci@40,600000/pci@0/pci@8 /pci@40,600000/pci@0/pci@8/pci@0,1 /pci@40,600000/pci@0/pci@8/pci@0 /pci@40,600000/pci@0/pci@8/pci@0,1/ethernet@1 /pci@40,600000/pci@0/pci@8/pci@0/network@2,1 /pci@40,600000/pci@0/pci@8/pci@0/network@2...
Page 82 Unit 0 Removable Read Only device SATA device 6. Type the boot command to start the operating system. ok boot 4-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 probe-scsi-all SEAGATE ST973401LSUN72G 0556 PhyNum 0 SEAGATE ST973401LSUN72G 0556 PhyNum 1...
Page 83: Internal Components Access
This chapter describes how to access the internal components. The information is organized into the following topics: Section 5.1, “Sliding the Server In and Out to the Fan Stop” on page 5-1 ■ Section 5.2, “Top Cover Remove and Replace” on page 5-5 ■...
Page 84: Sliding The Server Out Of The Equipment Rack
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 85 Loosening the Captive Screws on the Shipping Brackets FIGURE 5-1 Chapter 5 Internal Components Access...
Page 86: Sliding The Server Into The Equipment Rack
1. Push the green plastic releases on each slide rail and push the server back into the equipment rack. 2. Tighten the four (4) captive screws at the front of the server to secure it in the rack ( FIGURE 5-2 3.
Page 87: Top Cover Remove And Replace
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 88 6. Loosen the captive screw(s) on the center top of the server. The SPARC Enterprise M4000 server has one (1) captive screw ( SPARC Enterprise M5000 server has two (2) captive screws ( 7. Slide the top cover towards the rear and then remove it.
Page 89 Removing the M5000 Server Top Cover FIGURE 5-4 Chapter 5 Internal Components Access...
Page 90: Replacing The Top Cover
Replacing the Top Cover 1. Align the top cover and then slide it towards the front of the server. 2. Tighten the captive screws at the center top of the server to secure the top cover in place. 3. Push the green plastic releases on each slide rail and push the system back into the equipment rack.
Page 91 Note – When drawing out the M400/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server. Caution – Use proper ESD grounding techniques when handling components. See Section 1.1, “Safety Precautions” on page 1.
Page 92: Replacing The Fan Cover
6. Tighten the four (4) captive screws on the shipping brackets at the rear of the server ( FIGURE 5-1 7. Reconnect the service loop cables to the rear of the server. 8. Restore the rack antitilt features to their original position. 5-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 10-6.
Page 93: Storage Devices Replacement
Section 6.1.7, “Installing the Hard Disk Drive Backplane of the M4000 Server” on ■ page 6-7 Section 6.1.8, “Securing the Server” on page 6-8 ■ Section 6.1.9, “Accessing the Hard Disk Drive Backplane of the M5000 Server” on ■ page 6-9...
Page 94 Section 6.1.10, “Removing the Hard Disk Drive Backplane of the M5000 Server” on ■ page 6-10 Section 6.1.11, “Installing the Hard Disk Drive Backplane of the M5000 Server” on ■ page 6-10 Section 6.1.12, “Securing the Server” on page 6-11 ■...
Page 95 The following illustration shows the locations of the hard disk drives and the hard disk drive backplane on the SPARC Enterprise M5000 server. M5000 Server Hard Disk Drives and Hard Disk Drive Backplane Locations FIGURE 6-2 Location Number Component Hard disk drive backplane (HDDBP#1 IOU#1)
Page 96: Accessing The Hard Disk Drive
3. Remove the hard disk drive and place it on the ESD mat. Removing the Hard Disk Drive FIGURE 6-3 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.4, “Cold Replacement (Powering the 4-12. Section 4.2.1, “Removing a FRU From a 4-4.
Page 97: Installing The Hard Disk Drive
Installing the Hard Disk Drive Caution – Do not force the hard disk drive into the slot. Doing so can cause damage to the component and server. 1. Pull the latch so that it is straight out from the drive.
Page 98: Accessing The Hard Disk Drive Backplane Of The M4000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 99: Installing The Hard Disk Drive Backplane Of The M4000 Server
4. Secure the power cable (p3) to the rear of the hard disk drive backplane. Caution – Do not force any components into server slots. Doing so can cause damage to the component and server. 5. Install the hard disk drives.
Page 100: Securing The Server
1. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 2. Power the server on.
Page 101: Accessing The Hard Disk Drive Backplane Of The M5000 Server
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 102: Removing The Hard Disk Drive Backplane Of The M5000 Server
3. Connect the power cable (p3) to the rear of the hard disk drive backplane. 4. Connect the blue serial cable to the hard disk drive backplane. Caution – Do not force any components into server slots. Doing so can cause damage to the component and server.
Page 103: Securing The Server
CPU modules and filler panels See M5000 Server Motherboard Unit” on page 2. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See Cover” on page 3.
Page 104: Cd-Rw/Dvd-Rw Drive Unit (Dvdu) Replacement
■ Server” on page 6-19 Section 6.2.9, “Securing the Server” on page 6-19 ■ Section 6.2.10, “Accessing the CD-RW/DVD-RW Drive Backplane of the M5000 ■ Server” on page 6-20 Section 6.2.11, “Removing the CD-RW/DVD-RW Drive Backplane of the M5000 ■...
Page 105 CD-RW/DVD-RW drive unit and FIGURE 6-4 CD-RW/DVD-RW backplane on the M4000 M4000 Server CD-RW/DVD-RW Drive Unit and CD-RW/DVD-RW Backplane Locations (Tray FIGURE 6-4 version shown) Location Number Component CD-RW/DVD-RW Backplane (DVDBP) CD-RW/DVD-RW Drive Unit (DVDU) server.
Page 106 CD-RW/DVD-RW drive unit and FIGURE 6-5 CD-RW/DVD-RW backplane on the M5000 M5000 Server CD-RW/DVD-RW Drive Unit and CD-RW/DVD-RW Backplane Locations (Tray FIGURE 6-5 version shown) Location Number Component CD-RW/DVD-RW Backplane (DVDBP) CD-RW/DVD-RW Drive Unit (DVDU) 6-14 SPARC Enterprise M4000/M5000 Servers Service Manual •...
Page 107: Identifying The Type Of Cd-Rw/Dvd-Rw Drive Unit
6.2.1 Identifying the Type of CD-RW/DVD-RW Drive Unit There are two types of CD-RW/DVD-RW drive units: tray load or slot load. Each type of drive unit will connect only with its corresponding drive unit backplane. Caution – Prior to ordering CD-RW/DVD-RW drive unit or CD-RW/DVD-RW drive unit backplane replacements, inspect both the CD-RW/DVD-RW drive and CD-RW/DVD-RW drive unit backplane of your system for compatibility.
Page 108: Accessing The Cd-Rw/Dvd-Rw Drive Unit
CD-RW/DVD-RW drive unit in place FIGURE 6-7 2. Remove the drive from the server and place it on the ESD mat. Removing the CD-RW/DVD-RW Drive Unit FIGURE 6-7 6-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 1-1. Section 4.4.1, 4-12.
Page 109: Installing The Cd-Rw/Dvd-Rw Drive Unit
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. Section 4.4.2, “Powering the Server On Using Software” on Chapter 6 Storage Devices Replacement for more 6-17...
Page 110: Accessing The Cd-Rw/Dvd-Rw Drive Backplane Of The M4000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 111: Installing The Cd-Rw/Dvd-Rw Drive Backplane Of The M4000 Server
1. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 2. Power the server on.
Page 112: Accessing The Cd-Rw/Dvd-Rw Drive Backplane Of The M5000 Server
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 113: Removing The Cd-Rw/Dvd-Rw Drive Backplane Of The M5000 Server
3. Remove the motherboard unit. This step includes removing the CPU modules and filler panels, removing the busbar screws, and removing the motherboard cradle. See “Removing the M5000 Server Motherboard Unit” on page 13-8 6.2.11 Removing the CD-RW/DVD-RW Drive Backplane of the M5000 Server Note –...
Page 114: Securing The Server
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 6-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 13-10. Section 5.2.2, “Replacing the Top 5-8. 4-13. 6-17.
Page 115: Tape Drive Unit Replacement
■ page 6-29 Section 6.3.8, “Securing the Server” on page 6-30 ■ Section 6.3.9, “Accessing the Tape Drive Backplane of the M5000 Server” on ■ page 6-31 Section 6.3.10, “Removing the Tape Drive Backplane of the M5000 Server” on ■...
Page 116 FIGURE 6-8 (TAPEBP) on the M4000 server. M4000 Server Tape Drive Unit and Tape Drive Backplane Locations FIGURE 6-8 Location Number 6-24 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component Tape drive backplane (TAPEBP) Tape drive unit(TAPEU)
Page 117 FIGURE 6-9 (TAPEBP) on the M5000 M5000 Server Tape Drive Unit and Tape Drive Backplane Locations FIGURE 6-9 Location Number Component Tape drive backplane (TAPEBP) Tape drive unit(TAPEU)
Page 118: Accessing The Tape Drive Unit
2. Remove the drive from the server and place it on the ESD mat. Removing the Tape Drive FIGURE 6-10 6-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.2.1, “Removing a FRU From a Domain” 1-1. FIGURE 6-10...
Page 119: Installing The Tape Drive Unit
Installing the Tape Drive Unit Caution – Do not force the tape drive unit into the slot. Doing so can cause damage to the component and server. ● Place the tape drive unit into the slot and gently push it in until it locks in place.
Page 120: Accessing The Tape Drive Backplane Of The M4000 Server
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 121: Removing The Tape Drive Backplane Of The M4000 Server
CD-RW/DVD-RW Drive Backplane. See CD-RW/DVD-RW Drive Backplane of the M4000 Server” on page 2. Remove the tape drive unit from the server and place it on the ESD mat. Section 6.3.2, “Removing the Tape Drive Unit” on page 3. Remove the power cable (p4) from the tape drive backplane.
Page 122: Securing The Server
2. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 3. Power the server on.
Page 123: Accessing The Tape Drive Backplane Of The M5000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 124: Removing The Tape Drive Backplane Of The M5000 Server
2. Remove the tape drive unit from the server and place it on the ESD mat. Section 6.3.2, “Removing the Tape Drive Unit” on page 3. Disconnect the serial cable from the rear of the tape drive backplane.
Page 125: Securing The Server
CPU modules and filler panels See M5000 Server Motherboard Unit” on page 2. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See Cover” on page 3.
Page 126 6-34 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 127: Power Systems Replacement
C H A P T E R Power Systems Replacement This chapter describes the power supply units and how to remove and replace them. This information is organized into the following topic: Section 7.1, “Power Supply Unit Replacement” on page 7-1 ■...
Page 128 M4000 server. FIGURE 7-1 M4000 Server FIGURE 7-1 Location Number SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Power Supply Unit Locations Component Power supply unit (PSU#0) Power supply unit (PSU#1)
Page 129 M5000 server. FIGURE 7-2 Power Supply Unit M5000 Server FIGURE 7-2 Location Number Component Power supply unit (PSU#0) Power supply unit (PSU#1) Power supply unit (PSU#2) Power supply unit (PSU#3)
Page 130: Accessing The Power Supply Unit
Note – Support the bottom of the unit with one hand to avoid the rear of the unit swinging and hitting the system as it is removed. 5. Pull the unit from the server and place it on the ESD mat. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 for more information. 1-1.
Page 131: Installing The Power Supply Unit
This prevents clipping the power connectors at the bottom of the unit against the bottom of the slot. 2. With the handle perpendicular to the server, push the unit into the slot. 3. Lift the handle upwards all the way to seat the unit.
Page 132 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 133 ■ Section 8.4, “I/O Unit DC-DC Converter Replacement” on page 8-12 ■ The I/O units are accessed from the rear of the server. The I/O unit backplane is part of the backplane unit. See for remove and replace procedures. Section 14.1, “Backplane Unit Replacement” on page 14-1...
Page 134 I/O unit location on the M4000 server. FIGURE 8-1 M4000 Server I/O Unit Location (Rear) FIGURE 8-1 Location Number Component I/O unit (IOU#0) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 135: I/O Unit Replacement
I/O unit locations on the M5000 server. FIGURE 8-2 M5000 I/O Unit Locations (Rear) FIGURE 8-2 Location Number Component I/O unit (IOU#1) I/O unit (IOU#0) Chapter 8 I/O Unit Replacement...
Page 136: Pci Cassette Replacement
FIGURE 8-3 PCI Cassette Slot Locations FIGURE 8-3 Location Number Component PCI cassette #1 (PCIe) PCI cassette #2 (PCIe) PCI cassette #3 (PCIe) PCI cassette #4 (PCIe) PCI cassette #0 (PCI-X) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 137: Accessing The Pci Cassette
Note – Do not install an I/O Box link card (or any PCIe card sensitive to timing delays) in the slot marked PCI cassette #1 in 8.1.1 Accessing the PCI Cassette Before you remove the PCI cassette, make sure that there is no I/O activity on the card in the cassette.
Page 138: Installing The Pci Cassette
If the lever locks in place without the pressure release, the card may not be seated correctly. If this happens the card should be removed and reinstalled. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 139: Securing The Server
The PCI card mounts in the PCI cassette. 8.2.1 Removing the PCI Card 1. Remove the PCI cassette containing the PCI card from the server. Section 8.1.2, “Removing the PCI Cassette” on page 2. Open the cassette lever until it is horizontal ( 3.
Page 140: Installing The Pci Card
PCI card. 3. Place the PCI card into the cassette. 4. Slide the adjustable stops into position against the PCI card to hold it in place and secure them with a screwdriver. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 141 Also, fix the PCI card in position by following the 1-2-3 sequence in FIGURE 8-6 5. Install the PCI cassette containing the PCI card into the server. Section 8.1.3, “Installing the PCI Cassette” on page 8-6.
Page 142: I/O Unit Replacement
2. Remove the cassettes from the I/O unit. Section 8.1.2, “Removing the PCI Cassette” on page 3. Disconnect the cabinet end of the cable management arm. 8-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.4.1, “Powering the 4-12. 1-1.
Page 143: Installing The I/O Unit
Installing the I/O Unit Caution – Do not force the I/O unit into a slot. Doing so can cause damage to the component and server. 1. Place the rear of the I/O unit onto the lip of the slot. 2. Slide the I/O unit into the slot.
Page 144: Securing The Server
I/O unit. shows the location of the I/O unit DC-DC converter, the DC-DC Converter FIGURE 8-8 Connector, and the DC-DC Converter Riser. 8-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.4.1, “Powering the 4-12. for more...
Page 145 I/O Unit DC-DC Converter, DC-DC Converter Connector, and DC-DC Converter Riser Location FIGURE 8-8 Location Number Component DC-DC Converter Riser (DDCR) DC-DC Converter Connector DC-DC Converter (DDC_B#0) DC-DC Converter (DDC_A#0) Chapter 8 I/O Unit Replacement 8-13...
Page 146: Accessing The I/O Unit Dc-Dc Converter
2. Push the I/O unit cover slightly forward and then pull the front of the cover up to remove the cover from the I/O unit. 8-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 1-1. Section 8.3.2, “Removing the I/O Unit” on page Section 4.4.1,...
Page 147 Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has no DC-DC converter retainer, go to If your server does have a label covering part of the I/O unit DC-DC converter, ■...
Page 148 If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has the DC-DC converter retainer, go to Exposing the I/O Unit DC-DC Converter (With a DC-DC Converter Retainer) FIGURE 8-10 4. Remove the DC-DC converter from the slot.
Page 149 Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). DC-DC Converter FIGURE 8-11 If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has no DC-DC converter retainer, go to (DDC_B#0)
Page 150 If your server does have a label covering part of the I/O unit DC-DC converter, ■ start from one corner of the label and peel the label free of the I/O unit DC-DC converter. The label can be re-used on the replacement I/O unit DC-DC converter.
Page 151 Installing the DC-DC Converter (Without a DC-DC Converter Retainer) FIGURE 8-12 Chapter 8 I/O Unit Replacement 8-19...
Page 152 Reconnect the small cable before tightening the screws to the bracket. 5. Install the I/O unit cover. 6. Tighten the two screws at the front of the I/O unit using a No. 2 screwdriver. 8-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 153: Securing The Server
Accessing the I/O Unit DC-DC Converter Riser Caution – There is an electrical hazard if the power cords are not disconnected.All power cords must be disconnected to completely remove power from the server. 1. Power off the server. This step includes turning the key switch to the Service position, confirming that the POWER LED is off, and disconnecting power cables.
Page 154: Removing The I/O Unit Dc-Dc Converter Riser
4. Pull the DC-DC converter riser from the socket ( Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). If your server does not have a label covering part of the I/O unit DC-DC ■ converter, go to If your server does have a label covering part of the I/O unit DC-DC converter, ■...
Page 155 Removing the I/O Unit DC-DC Converter Riser and DC-DC Converter (DDC_B#0) FIGURE 8-14 Chapter 8 I/O Unit Replacement 8-23...
Page 156: Replacing The I/O Unit Dc-Dc Converter Riser
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Server On Using Software” on page 8-24 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 8-17. 4-13. 8-11.
Page 157 Note – If the Oracle Solaris automatic booting is set, use the sendbreak -d domain_id command after the display console banner is displayed but before the system starts booting the operating system to get the ok prompt. 3. Confirm the hardware. This step includes running programs to be certain all components are mounted again and then booting the operating system.
Page 158 8-26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 159: Xscf Unit Replacement
■ XSCF Unit Replacement The XSCF unit is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the XSCF unit. Note – If you replace the XSCF unit and the operator panel simultaneously, system will not operate normally.
Page 160 XSCF unit location on the server. M4000 FIGURE 9-1 M4000 Server XSCF Unit Location (Rear) FIGURE 9-1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 161: Accessing The Xscf Unit
XSCF unit location on the M5000 server. FIGURE 9-2 M5000 Server XSCF Unit Location (Rear) FIGURE 9-2 9.1.1 Accessing the XSCF Unit 1. Power off the server. This step includes turning the key switch to the Service position, confirming that the POWER LED is off, and disconnecting power cables.
Page 162: Removing The Xscf Unit
1. Pinch the handle and then pull the lever on the XSCF unit downward to unseat the board ( 2. Remove the board from the slot and place it on the ESD mat. XSCF Unit Removal FIGURE 9-3 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 1-1. FIGURE 9-3...
Page 163: Installing The Xscf Unit
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Server On Using Software” on page Note – If automatic booting is configured, use the sendbreak -d domain_id command after the display console banner is displayed but before the system starts booting the operating system to get the ok prompt.
Page 164 3. Reset the clock. See the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide for more detailed information on setting the system clock. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 165: Fan Modules Replacement
C H A P T E R Fan Modules Replacement The fan units move air currents into and out of the server. This chapter describes how to remove and install the fan units. The information is organized into the following topic: Section 10.1, “Fan Module Replacement”...
Page 166 M4000 Server Fan Module and Fan Backplane Locations FIGURE 10-1 Location Number Component 60-mm fan module (FAN_B#0) 60-mm fan module (FAN_B#1) 60-mm fan backplane (FANBP_B) 172-mm fan module (FAN_A#1) 172-mm fan module (FAN_A#0) 172-mm fan backplane (FANBP_A) 10-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 167 M5000 server. FIGURE 10-2 M5000 Server Fan Module and Fan Backplane Locations FIGURE 10-2 Location Number Component 172-mm fan module (FAN_A#1) 172-mm fan module (FAN_A#0) 172-mm fan module (FAN_A#3) 172-mm fan module (FAN_A#2)
Page 168: Accessing The 60-Mm Fan Module
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Caution – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 169: Removing The 60-Mm Fan Module
( The screwdriver must be pushed down until it stops to release the fan lock. 2. Remove the 60-mm fan module from the server and place the fan on an ESD mat. 60-mm Fan Module Removal...
Page 170: Installing The 60-Mm Fan Module
2. Push down with two fingers to seat the fan module. 10.1.4 Securing the Server ● Slide the server into the equipment rack and secure the stabilizer bar. Section 5.1.2, “Sliding the Server Into the Equipment Rack” on page 10-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 5-4.
Page 171: Accessing The 172-Mm Fan Module
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 172: Removing The 172-Mm Fan Module
( The screwdriver must be pushed down until it stops to release the fan lock. 2. Remove the fan module from the server and place it on an ESD mat. 172-mm Fan Module Removal...
Page 173: Installing The 172-Mm Fan Module
2. Push down with two fingers to seat the fan module. 10.1.8 Securing the Server ● Slide the server into the equipment rack and secure the stabilizer bar. Section 5.1.2, “Sliding the Server Into the Equipment Rack” on page Chapter 10 Fan Modules Replacement 5-4.
Page 174: Accessing The 60-Mm Fan Backplane
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 175: Removing The 60-Mm Fan Backplane
2. Remove the three (3) cable connectors on the forward edge of the 60-mm fan backplane ( 3. Loosen the two (2) green captive screws ( 4. Remove the 60-mm fan backplane from the server and place it on the ESD mat FIGURE 10-5 Removing the 60-mm Fan Backplane FIGURE 10-5 #1).
Page 176: Installing The 60-Mm Fan Backplane
2. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 3. Power the server on.
Page 177: Accessing The Sparc Enterprise M4000 172-Mm Fan Backplane
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 178 172-mm fan backplane. 6. Place the 172-mm fan backplane upside down on the ESD mat. This must be placed upside down to protect the circuits on the underside. 10-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 179 Removing the M4000 Server 172-mm Fan Backplane FIGURE 10-6 Chapter 10 Fan Modules Replacement 10-15...
Page 180: Installing The M4000 Server 172-Mm Fan Backplane
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 10-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.4.2, “Powering the Server On 4-13. 10-9. 5-4. for more...
Page 181: Accessing The M5000 Server 172-Mm Fan Backplane
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 182 172-mm fan backplane. 6. Place the 172-mm fan backplane upside down on the ESD mat. This must be placed upside down to protect the circuits on the underside. 10-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 183 Removing the M5000 Server 172-mm Fan Backplane FIGURE 10-7 Chapter 10 Fan Modules Replacement 10-19...
Page 184: Installing The M5000 Server 172-Mm Fan Backplane
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 10-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 4.4.2, “Powering the Server On 4-13. 10-9. 5-4. for more...
Page 185: Memory Board Replacement
Section 11.1, “Memory Board Replacement” on page 11-1 ■ Section 11.2, “DIMM Replacement” on page 11-7 ■ 11.1 Memory Board Replacement The memory boards are cold replacement components. The entire server must be powered off and the power cords disconnected to replace the memory boards. 11-1...
Page 186 M4000 server. FIGURE 11-1 M4000 Server Memory Board Locations FIGURE 11-1 Location Number 11-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component Memory board (MEMB#0) Memory board (MEMB#1) Memory board (MEMB#2) Memory board (MEMB#3)
Page 187: Memory Board Replacement
FIGURE 11-2 M5000 Server Memory Board Locations FIGURE 11-2 Location Number Component Memory board (MEMB#0) Memory board (MEMB#1) Memory board (MEMB#2) Memory board (MEMB#3) Memory board (MEMB#4) Memory board (MEMB#5) Memory board (MEMB#6) Memory board (MEMB#7) server.
Page 188: Accessing The Memory Board
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 189: Removing The Memory Board
Note – Keep track of the original Memory Board locations so that the boards can be returned to the same locations. 2. Slide the memory board out of the server and place it on the ESD mat. Caution – Do not stack more than four memory boards on top of one another.
Page 190: Installing The Memory Board
Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 11-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 5-8. 4-13. Section 5.2.2, “Replacing the Top Section 4.4.2, “Powering the for more...
Page 191: Dimm Replacement
11.2 DIMM Replacement The DIMMs are cold FRU replacement components. The entire server must be powered off and the power cords disconnected to replace the DIMMS. shows the memory board memory slot locations. FIGURE 11-4 Memory Board DIMM Slot Numbering...
Page 192: Confirmation Of Dimm Information
+ Code:c1000000000000004572T128000HR3.7A 252b-04123722; + Type:1B; Size:1 GB; MEM#1B Status:Normal; + Code:c1000000000000004572T128000HR3.7A 252b-04123b25; + Type:1B; Size:1 GB; 11-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component MEM#1A, Memory Slot (Group A) MEM#0B, Memory Slot (Group B) MEM#0A, Memory Slot (Group A)
Page 193: Memory Installation Configuration Rules
You can mount up to 4 memory boards on the SPARC Enterprise M4000 server and up to 8 memory boards on the SPARC Enterprise M5000 server. The DIMMs on the memory board are grouped into group A and group B. (See Here are the DIMM mount conditions: In each group, 4 DIMMs are mounted in a unit.
Page 194: Installing Memory
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 195: Removing The Dimms
11.2.5 Removing the DIMMs 1. Open the plastic hinged DIMM cover on the memory board cover to expose the DIMMs. 2. Pull the DIMM eject levers outwards to release the DIMM. 3. Pull the DIMM upwards to remove the DIMM from the socket ( DIMM Removal FIGURE 11-6 FIGURE 11-6...
Page 196: Installing The Dimms
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 11-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 5-8. 4-13. FIGURE 11-6 11-6. Section 5.2.2, “Replacing the Top Section 4.4.2, “Powering the...
Page 197: Cpu Module Replacement
Section 12.2, “CPU Upgrade” on page 12-7 ■ 12.1 CPU Module Replacement The CPU modules are cold replacement components. The entire server must be powered off and the power cords disconnected to replace the CPU modules. The CPU modules on the midrange servers are identical. 12-1...
Page 198 CPU module location on the M4000 server. FIGURE 12-1 M4000 Server CPU Module Locations FIGURE 12-1 Location Number 12-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component CPU module (CPUM#1) CPU module (CPUM#0)
Page 199 CPU module location on the M5000 server. FIGURE 12-2 M5000 Server CPU Module Locations FIGURE 12-2 Location Number Component CPU module (CPUM#0) CPU module (CPUM#1) CPU module (CPUM#2) CPU module (CPUM#3) Chapter 12 CPU Module Replacement 12-3...
Page 200: Accessing The Cpu Module
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 201: Removing The Cpu Module
( FIGURE 12-3 Caution – The bottom of the board tends to swing when it is removed. 2. Remove the CPU module or filler panel from the server and place it on the ESD mat. CPU Module Removal FIGURE 12-3 Caution –...
Page 202: Installing The Cpu Module
Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 12-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 5.2.2, “Replacing the Top 5-8. 4-13. Section 4.4.2, “Powering the for more...
Page 203: Cpu Upgrade
Solaris OS before inserting SPARC64 VII/SPARC64 VII+ processors into the chassis. For more information about configuring combinations of processors in domains, refer to Section 2.2.13, “Domain Mode Configuration,” in the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide. In particular, see the section “Mounted Processors and CPU Operational Modes.” Chapter 12...
Page 204: Sparc64 Vii/Sparc64 Vii+ Cpu Modules Added To A New Domain
M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide. 8. Install the CPU module (CPUM) in the server. For instructions, refer to Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server. 12-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 12.2, “CPU Upgrade”...
Page 205 XSB Test Fault ---- ------- -------- 01 Passed Normal 11. Confirm that the installed CPU module is recognized by the server and that the error indicator asterisk (*) is not displayed. XSCF> showhardconf -M 12. Confirm that no error has occurred.
Page 206 21. Use the setdomainmode(8) command to enable the autoboot function of the domain. The autoboot function is applied by a domain reboot. For more information, refer to the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guidee and the setdomainmode(8) man page. 12-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 207: Sparc64 Vii/Sparc64 Vii+ Processors Added To An Existing Domain
Note – Supported firmware and Oracle Solaris OS will vary based on the processor type. For details, see the latest version of the Product Notes (for XCP version 1100 or later) for your server. 2. Log in to the XSCF using an account with platadm privileges.
Page 208 XSB#00-2: XSB#00-3: XSB#01-0: XSB#01-1: XSB#01-2: XSB#01-3: 12. Turn off the power to all the domains. XSCF> poweroff -a 12-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 0: 02.08.0000 1: 02.08.0000 2: 02.08.0000 3: 02.08.0000 02.08.0000(Current) 02.03.0000(Reserve) 02.08.0000(Current) 02.03.0000(Reserve) 02.08.0000(Current)
Page 209 1. Install the CPUM in the server. For instructions, refer to the “CPU Module Replacement,” chapter in the SPARC Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server. Caution – After installing the CPU module, you must reconnect the power cable to the power supply.
Page 210 3. Confirm that the installed CPU module is recognized by the server and that the error indicator asterisk (*) is not displayed. XSCF> showhardconf -M 4. Confirm that no error has occurred. XSCF> showlogs error -v XSCF> showstatus 5. Change the key position on the operator panel from Service to Locked.
Page 211: Upgrading A Sparc64 Vi Cpu Module To Sparc64 Vii/Sparc64 Vii+ On An Existing Domain
CPU module. For instructions, refer to Chapter 12, “CPU Module Replacement,” in the SPARC Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server. Caution – After installing the CPU module, you must reconnect the power cable to the power supply.
Page 212 8. Power on all the domains. XSCF> poweron -a 9. Confirm that the target domain has been correctly started. XSCF> showlogs power 10. Confirm that no error has occurred. XSCF> showlogs error -v XSCF> showstatus 12-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 213: Motherboard Unit Replacement
Section 13.3, “Motherboard Unit Upgrade” on page 13-19 ■ 13.1 Motherboard Unit Replacement The motherboard unit (MBU) is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the motherboard unit. 13-1...
Page 214 M4000 server FIGURE 13-1 M4000 Server Motherboard Unit Location FIGURE 13-1 13-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 215 M5000 server FIGURE 13-2 M5000 Server Motherboard Unit Location FIGURE 13-2 Chapter 13 Motherboard Unit Replacement 13-3...
Page 216: Accessing The M4000 Server Motherboard Unit
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 217: Removing The M4000 Server Motherboard Unit
13.1.2 Removing the M4000 Server Motherboard Unit 1. Push the server back into the rack. 2. Loosen the two captive screws that secure the motherboard unit handle in place. 3. Pull the motherboard unit handle down ( Removing the M4000 Server Motherboard Unit...
Page 218: Installing The M4000 Server Motherboard Unit
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Server On Using Software” on page 13-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 5.2.2, “Replacing the Top 5-8. 4-13.
Page 219: Accessing The M5000 Server Motherboard Unit
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 220: Removing The M5000 Server Motherboard Unit
1. Release the latch and pull the two (2) CPU module baffles out of the server FIGURE 13-4 2. Remove the eight (8) bus bar screws at the front of the server using a magnetic screwdriver. 3. Loosen the two (2) captive screws in the center of the motherboard unit to release the motherboard unit handles.
Page 221 Removing the M5000 Server Motherboard Unit FIGURE 13-4 Chapter 13 Motherboard Unit Replacement 13-9...
Page 222: Installing The M5000 Server Motherboard Unit
4. Secure the eight (8) bus bar screws at the front of the motherboard unit using a magnetic screwdriver. 5. Install the two (2) CPU module baffles and secure them with the latches. 13-10 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 1-1.
Page 223: Securing The Server
2. Install all memory boards. Section 11.1.3, “Installing the Memory Board” on page 3. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the antitilt features to their original position. See Cover” on page 4.
Page 224: Dc-Dc Converter Replacement
DC-DC converter on the M4000 FIGURE 13-5 M4000 Server DC-DC Converter Location FIGURE 13-5 Location Number 13-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component DC-DC Converter (DDC_B#0) (with metal heatsink) DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1) server...
Page 225 DC-DC converter on the M5000 FIGURE 13-6 M5000 Server DC-DC converter Location FIGURE 13-6 Location Number Component DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1) DC-DC Converter (DDC_A#2) DC-DC Converter (DDC_A#3) DC-DC Converter (DDC_B#0) (with metal heatsink)
Page 226: Accessing The M4000 Server Dc-Dc Converter
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 227: Removing The M4000 Server Dc-Dc Converter
13.2.2 Removing the M4000 Server DC-DC Converter ● Pull the DC-DC converter from the socket and place it on the ESD mat FIGURE 13-7 Removing the DC-DC Converter FIGURE 13-7 Chapter 13 Motherboard Unit Replacement 13-15...
Page 228: Installing The M4000 Server Dc-Dc Converter
Refer to Section 4.3.2, “Verifying Hardware Operation” on page 4-9 information. 13-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 5.2.2, “Replacing the Top 5-8. 4-13. 11-6. Section 4.4.2, “Powering the...
Page 229: Accessing The M5000 Server Dc-Dc Converter
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 230: Removing The M5000 Server Dc-Dc Converter
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Server On Using Software” on page 13-18 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 1-1. 5-8. 4-13.
Page 231: Motherboard Unit Upgrade
For details on the minimum software and firmware requirements, see the latest Product Notes for your server. Prior to upgrading the MBU on the M4000/M5000 server, first update of XCP firmware and Oracle Solaris OS. To mount a new FRU as an upgrade to a domain on which the XCP version has been updated from XCP 1070 or earlier, restart the domain to complete the OpenBoot PROM firmware update of the target domain.
Page 232: Replacing A Motherboard Unit As An Upgrade In An Existing Domain
8. Collect an XSCF snapshot to archive the system status prior to upgrade. This data will be helpful, in case any problem occurred during the upgrade. XSCF> snapshot -t user@host:directory 13-20 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 233 XSB Test Fault ---- ------- -------- 01 Passed Normal 13. Confirm that the replaced component has been recognized by the server, and the error indicator asterisk (*) is not displayed. XSCF> showhardconf -M 14. Use the showlogs error -v command and the showstatus(8) command, to confirm that no errors occurred.
Page 234 19. Use the showlogs error -v command and the showstatus(8) command, to confirm that no errors occurred. XSCF> showlogs error -v XSCF> showstatus If you found any errors on the hardware, contact a certified service engineer. 13-22 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 235 Backplane Unit Replacement The backplane unit is composed of the power supply and I/O backplane. The SPARC Enterprise M5000 backplane unit also includes the bus bar. Removing and replacing the backplane unit requires shutting the server down entirely and removing the I/O units, power supplies, and the motherboard.
Page 236 M4000 server. FIGURE 14-1 M4000 Server Backplane Unit Location FIGURE 14-1 14-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 237: Backplane Unit Replacement
M5000 server. FIGURE 14-2 M5000 Server Backplane Unit Location FIGURE 14-2 14.1.1 Accessing the M4000 Server Backplane Unit Caution – There is an electrical hazard if the power cords are not disconnected. All power cords must be disconnected to completely remove power from the server.
Page 238 Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 239: Removing The M4000 Server Backplane Unit
This step includes removing the CPU modules, possibly the memory boards, disconnecting the cable management arm, and removing the motherboard. See Section 13.1.2, “Removing the M4000 Server Motherboard Unit” on page 6. Remove the power supply units. Section 7.1.2, “Removing the Power Supply Unit” on page 7.
Page 240 Reach one hand through the power supply opening and disconnect the grey operator panel cable from the backplane unit. c. Remove the backplane unit and place it on an ESD mat. Removing the M4000 Server Backplane FIGURE 14-3 14-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 241: Installing The M4000 Server Backplane Unit
These cables were left in the system. 2. Install the backplane unit. a. Angle the backplane unit and place it into the server. b. Make sure the cables are attached and held out of the way. c. Reach one hand through the power supply opening and attach the grey operator panel cable to the bottom right of the backplane unit.
Page 242: Securing The Server
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Server On Using Software” on page 14-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 6.2.8, “Installing the CD-RW/DVD-RW Section 13.1.3, “Installing the M4000 Server Motherboard 13-6.
Page 243: Accessing The M5000 Server Backplane Unit
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 244: Removing The M5000 Server Backplane Unit
The captive screws can be accessed by reaching through the power supply bays. 6. Disconnect the server end of the ground cable. 7. Tip the backplane unit forward and then pull it out of the server and place it on an ESD mat.
Page 245 Removing the M5000 Server Backplane FIGURE 14-4 Chapter 14 Backplane Unit Replacement 14-11...
Page 246: Installing The M5000 Server Backplane Unit
3. Install the I/O unit. Section 8.3.3, “Installing the I/O Unit” on page 4. Install the power supply units. Section 7.1.3, “Installing the Power Supply Unit” on page 14-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Section 13.1.7, 13-10. 9-5. 8-11.
Page 247 5. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the antitilt features to their original position. See Cover” on page 5-8. 6. Power on the server. This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position.
Page 248 14-14 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 249: Operator Panel Replacement
15.1 Operator Panel Replacement The operator panel is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the operator panel. Note – If you replace the XSCF unit and the operator panel simultaneously, system will not operate normally.
Page 250: Location Number Component
M4000 server. FIGURE 15-1 M4000 Server Operator Panel Locations FIGURE 15-1 Location Number 15-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Component Operator panel...
Page 251 M5000 server. FIGURE 15-2 M5000 Server Operator Panel Locations FIGURE 15-2 Location Number Component Operator panel Chapter 15 Operator Panel Replacement 15-3...
Page 252: Accessing The Operator Panel
Caution – To prevent the equipment rack from tipping over, you must deploy the antitilt feature, if applicable, before you slide the server out of the equipment rack. Note – When drawing out the M4000/M5000 server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 253 3. Loosen the captive screw that holds the operator panel in place. 4. From the front, push the operator panel towards the interior of the server. 5. Remove the operator panel from the guide pins and place it on the ESD mat.
Page 254 Removing the Operator Panel FIGURE 15-3 15-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 255: Installing The Operator Panel
If the operator panel will not move forward, gently adjust where the light pipes at the front of the operator panel fit into the sockets at the front of the server. 2. Tighten the captive screw that holds the operator panel in place.
Page 256 15-8 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 257: Components List
A P P E N D I X Components List This appendix shows the server nomenclature and component numbering. shows the server. M4000 FIGURE A-1...
Page 258 Top cover Fan cover Backplane unit (BPU_A - includes IOBP, Power distribution board) 172-mm fan backplane (FANBP_A) 60-mm fan backplane (FANBP_B) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Location Number Component DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1) Motherboard unit (MBU_A)
Page 259 Front-panel Power supply unit 48V (PSU#0) Power supply unit 48V (PSU#1) Operator panel (OPNL) 172-mm fan module (FAN_A#0) 172-mm fan module (FAN_A#1) DC-DC Converter (DDC_B#0) shows the M5000 server. FIGURE A-2 Location Number Component Memory board (MEMB#2) Memory board (MEMB#1)
Page 260 M5000 Server Component Locations FIGURE A-2 23 24 25 26 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 30 31 32 33 34 35...
Page 261: Dc-Dc Converter (Ddc_A#0)
Location Number Component Top cover CPU module (CPUM#0) CPU module (CPUM#1) CPU module (CPUM#2) CPU module (CPUM#3) 172-mm fan (FAN_A#1) 172-mm fan (FAN_A#0) 172-mm fan (FAN_A#3) 172-mm fan (FAN_A#2) Backplane unit (BPU_B - includes IOBP, Power distribution board, bus bar) 172-mm fan backplane (FANBP_C) CD-RW/DVD-RW backplane (DVDBP_B) Tape backplane (TAPEBP)
Page 262 DC-DC Converter Riser (DDCR IOU#0 Not shown) DC-DC Converter (DDC_B on DDCR on IOU#0 Not shown) DC-DC Converter (DDC_A#0 IOU#0 Not shown) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Location Number Component Memory board (MEMB#4) Memory Board (MEMB#3)
Page 263: Rules For System Configuration
A P P E N D I X Rules for System Configuration This appendix shows the system configurations for the midrange servers. Server Configuration shows the hardware configuration of the midrange servers. TABLE B-1...
Page 264 CPU module (2 processor chips per CPU module) Memory board (8 DIMMs 4 (32 DIMMs per memory board) total) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 M5000 Server Server Notes The CPU, memory subsystem, and I/O subsystem are directly connected to implement data transfer by using a high- speed broadband switch.
Page 265 IOU PCI cards 5 (1 PCI-X and 4 PCIe) eXtended System Control facility unit M5000 Server Server Notes Each IOU contains the following: • PCI cards—Four short PCI Express (PCIe) slots (four upper slots) and one short PCI- X slot (lowest slot).
Page 266 • Two 60-mm fans (One fan is redundant) Internal drives 1 DVDU, 2 hard disk drives, 1 tape drive unit (optional) SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 M5000 Server Server Notes 4 (2 + 2 redundant) • Four 172-mm fans per server •...
Page 267: Fru List
■ Server Overview The SPARC Enterprise M4000/M5000 servers from Oracle and Fujitsu are high- performance systems based on the SPARC 64 VI or SPARC 64 VII/SPARC 64 VII+ processors that use the Oracle Solaris Operating System. They share common field- replaceable units (FRUs).
Page 268 The procedure for isolating the hard disk drive from the Oracle Solaris OS varies depending on whether disk mirroring software or other support software is used. For details, see the relevant software manuals. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Cold Redundant...
Page 269: System Boards
■ The M4000 server motherboard unit provides power and signals to its mounted components by a riser card. The M5000 server motherboard unit supplies power to its mounted components from the power supply backplane by the bus bar/I/O backplane/power backplane unit. To remove and replace the motherboard you must power off the system, which is serviced from the top of the servers.
Page 270: Cpu Module
Active replacement capability Hot replacement capability Cold replacement capability Refer to Section 12.1, “CPU Module Replacement” on page 12-1 procedures. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 M4000 Server M4000 Server SPARC64 VII SPARC64 VI /SPARC64 VII+ Top of server...
Page 271: Memory Board
C.2.3 Memory Board Each memory board provides a memory access controller (MAC) and eight DIMM slots. To remove or install memory boards, you must power the server off. lists the memory board features. Memory Board Features TABLE C-3 Maximum Number of memory boards...
Page 272: Backplane Unit
There is one IOU in the SPARC Enterprise M4000 server and two IOUs in the SPARC Enterprise M5000 server. Each IOU has one I/O controller. There are four PCI buses in each server. To remove or install the IOU, you must halt the Oracle Solaris OS and power off the server (cold replacement).
Page 273: Power
• PCI-X bus has improved protocols and a faster clock rate compared with the parallel bus PCI standard. for replacement M5000 Server 1 power cord per power supply unit 4 power cords are required for redundancy 2 + 2 redundant...
Page 274: Fan Module
Heat 5,774 BTUs/hr (6,091 kJ/hr) There are two fans in each power supply unit. The SPARC Enterprise M5000 server has a I/O backplane/power backplane/busbar unit, located near the center of the lower half of the system, which provides these functions: Power conductor to the power supply backplane, fan backplane, power supply ■...
Page 275: Extended System Control Facility Unit
Interlocks power due to remote cabinet interface (RCI) ■ Note – To use RCI, a SPARC Enterprise server or a device with an RCI port is required. Both midrange servers have one XSCF unit, which is serviced from the rear of the system.
Page 276: Drives
2 hard disk drives 1 CD-RW/DVD-RW Drive Unit 1 tape drive unit (optional) * Contact your sales representative for tape drive unit options on M4000/M5000 servers. C.8.1 Hard Disk Drive lists the features and specifications of the hard disk drive.
Page 277: Cd-Rw/Dvd-Rw Drive Unit (Dvdu
C.8.2 CD-RW/DVD-RW Drive Unit (DVDU) There are two types of CD-RW/DVD-RW drive units: tray load or slot load. Each type of drive unit will connect only with its corresponding drive unit backplane. lists the features, location, and specifications of the CD-RW/DVD-RW TABLE C-9 Drive Unit.
Page 278 Data transfer rate Capacity Media type * Contact your sales representative for tape drive unit options on M4000/M5000 servers. The Serial Advanced Technology Attachment (SATA) interface is a serial link between the computer and the tape drive unit ( Serial Advanced Technology Attachment (SATA) Specifications...
Page 279: External Interface Specifications
A P P E N D I X External Interface Specifications This appendix describes the specifications of the connectors provided on the SPARC Enterprise server unit: Section D.1, “Serial Port” on page D-2 ■ Section D.2, “UPC (UPS Control) Port” on page D-3 ■...
Page 280: Serial Port
Serial Port Serial Port TABLE D-1 Setting 12 4 6 8 3 5 7 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Pin No Signal Name Input/Output Output Output Output Input Input Input Description Request to Send Data Terminal...
Page 281: Upc (Ups Control) Port
UPC (UPS Control) Port UPC (UPS Control) Port TABLE D-2 Setting 5 4 3 2 1 9 8 7 6 USB Port USB Port TABLE D-3 Setting 1 2 3 4 Pin No Signal Name Input/Output Output *BPS Input *BTL Input *ACOFF Input...
Page 282: Connection Diagram For Serial Cable
Connection Diagram for Serial Cable Connection Diagram for Serial Cable FIGURE D-1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 283: E.1 Overview
When a failure is detected in the supply of power, an error can be reported to the server through the signal cable connection between a UPC port on the server and a UPS that has the UPC interface. Then the server can execute emergency shutdown processing to safely shut down the system.
Page 284: Signal Line Configuration
This section describes signal definitions and electrical specifications. shows the signal line configuration when connected to a UPS. FIGURE E-1 Connection with UPS FIGURE E-1 defines these signal lines. TABLE E-1 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 *BTL *BPS/*UALM *ACOFF UPS cable Server...
Page 285: Input Circuit
UPS Interface Signals TABLE E-1 Signal Name Definitions *BPS/*UALM Signal indicates faulty UPS conditions *BTL Signal provides a warning of a low battery level and a pending UPS failure. *ACOFF Signal indicates power failure at the commercial AC supply connector to the UPS Signal ground Signal indicates the main unit is running (Equipment Ready)
Page 286: Output Circuit
Terminal array ■ FIGURE E-2 Do not use the unused pins (pin number 2, 3, 4 and 8 in the following diagram). Cable side shown below. SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Output Conditions Output Voltage Output Current identifies pin signals of the UPC connector and the UPS cable.
Page 287: Upc Connector
Corresponding Terminals in UPC Port and the UPS Cable FIGURE E-2 UPC port side Pin # Signal name *BPS/*UALM *BTL *ACOFF Note: Do not use ER signal. Note – If you need UPC cables, you need to make arrangements separately. For details, contact your sales representatives.
Page 288 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 289: Air Filters
A P P E N D I X Air Filters The air filters for the M4000 and M5000 servers are optional and intended for use in environments where additional filtering is needed. This chapter describes how to install, remove and service these air filters.
Page 290: M4000 And M5000 Servers Air Filter
M4000 and M5000 Servers Air Filter The air filter is held in place on the front of the server with hook and loop tape. The tape has a sticky backing to it and one set of tape strips is already attached to the filters.
Page 291: Air Filter Installation For The M4000 Server
Air Filter Installation for the M4000 Server Test fit the filter to the front bezel of the server to make sure you know where it will attach to the server ( hook and loop tapes make contact. Make sure the bezel is clean and dry before proceeding.
Page 292 Hook and Loop Tape Locations FIGURE F-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 293 2. Carefully remove the tape protective backing, leaving the hook and loop tape still attached to the filter. Removing the Tape Protective Backing FIGURE F-3 Appendix F Air Filters...
Page 294 3. Carefully position the air filter to the front of the server, making sure not to impede the removal of the hard disk drive or CD-RW/DVD-RW drive unit. Installing the Air Filter to the SPARC Enterprise M4000 FIGURE F-4 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 295 4. Press firmly at all places where the sticky tape comes in contact with the bezel. The air filter is now installed. 5. Return to Step 4 of Section F.1.1, “Command Operations Procedures” on page F-2. Air Filter Installed on M4000 Server FIGURE F-5 Appendix F Air Filters...
Page 296: Removing The Air Filter From The M4000 Server
1. Grasp the top edge corners of the air filter and slowly pull the air filter away and down from the front of the server ( Removing the M4000 Server Air Filter FIGURE F-6 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 FIGURE F-6...
Page 297: Air Filter Installation For The M5000 Server
Air Filter Installation for the M5000 Server Test fit the filter to the front bezel of the server to make sure you know where it will attach to the server ( hook and loop tapes make contact. Make sure the bezel is clean and dry before proceeding.
Page 298 ( Hook and Loop Tape Locations FIGURE F-8 3. Carefully position the air filters to the front of the server, making sure not to impede the removal of the hard disk drive or CD-RW/DVD-RW drive FIGURE F-9 F-10 SPARC Enterprise M4000/M5000 Servers Service Manual •...
Page 299 Installing the Upper Air Filter to the M5000 Server FIGURE F-9 Installing the Lower Air Filter to the M5000 Server FIGURE F-10 Appendix F Air Filters F-11...
Page 300 4. Press firmly at all places where the sticky tape comes in contact with the bezel. The air filter is now installed. 5. Return to Step 4 of Section F.1.1, “Command Operations Procedures” on page F-2. Air Filters Installed on the M5000 Server FIGURE F-11 F-12 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 301: F.3.1 Removing The Air Filter From The M5000 Server
F.3.1 Removing the Air Filter from the M5000 Server This section covers how to remove the air filter for servicing power supplies or servicing the air filter. 1. Grasp the top edge corners of the air filter and slowly pull the air filter away...
Page 302: F.3.2 Servicing The Air Filter
Servicing the Air filter is done by removing the air filter and then taking it to the appropriate cleaning area to be cleaned. If the air filter will be removed from the server for any extended period of time and operated without the air filter installed, the server must be reset. Use the following instructions to reset the server before removing the air filter.
Page 303 11. Perform Steps 1 through 8 of Section F.1.1, “Command Operations Procedures” on page F-2. Appendix F Air Filters F-15...
Page 304 F-16 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 305 A P P E N D I X Abbreviations This appendix lists out the proper names of acronyms found in this manual. Acronyms TABLE G-1 Abbreviation ASIC ATAPI CLKU CMU-CH CPUM Full name Application-specific integrated circuit Advanced technology AT attachment packet interface Browser-based user interface Channel Chip multi-processor...
Page 306 GBps HDDBP I2C bus IOBP MEMB NVRAM OPNL PCIe SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 Full name Dual inline memory module Dynamic random access memory External cache Error correction code Fan backplane Fault management architecture Field-replaceable unit...
Page 307 (Continued)Acronyms TABLE G-1 Abbreviation Full name PCI hot plug POST Power-on self-test Power-on reset hysical system board Power supply unit PROM Programmable read-only memory Random access memory Serial attached SCSI SATA Serial ATA eXtended System Controller Facility tatic RAM SRAM System controller Throughput computing ime of day...
Page 308 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010...
Page 309: Index
5.2 CD-RW/DVD-RW (DVDU) Drive Replacement, 6-12 backplane unit (busbar), 14-1, C-6 cleaning tape, 3-1 components SPARC Enterprise M4000 Server, A-1 SPARC Enterprise M5000 server, A-3 conﬁguration, 2-4 cooling, 10-1, 10-10, 10-13 CPU module, 12-1 DAT tape drive, 6-23 DC-DC converter, I/O unit, 8-12...
Page 310 1-2 system boards CPU module, C-4 memory board, C-5 motherboard unit, C-3 Index-2 SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010 system controller facility unit (XSCFU), 9-1 system precautions, 1-2 tape drive backplane, 6-28 top cover, 5-5 UPC connector cable connector, E-4 electrical speciﬁcations, E-3...

This manual is also suitable for:

Sparc enterprise m4000

Fujitsu SPARC Enterprise M5000 Service Manual

Preface

1 Safety and Tools

2 Fault Isolation

3 Periodic Maintenance

4 FRU Replacement Preparation

5 Internal Components Access

6 Storage Devices Replacement

7 Power Systems Replacement

8 I/O Unit Replacement

9 XSCF Unit Replacement

10 Fan Modules Replacement

11 Memory Board Replacement

12 CPU Module Replacement

14 Backplane Unit Replacement

15 Operator Panel Replacement

Components List

Rules for System Configuration

FRU List

External Interface Specifications

UPS Controller

Air Filters

Quick Links

Service Manual

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Summary of Contents for Fujitsu SPARC Enterprise M5000