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Dell Studio XPS 9100 Service Manual
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Dell Studio XPS 9100 Service Manual

Dell Studio XPS 9100 Service Manual

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See also: User Manual , Setup Manual
Dell™ Studio XPS™ 9100 Service Manual 
Before You Begin
Technical Overview
Computer Cover
Memory Module(s)
Front Bezel
Badge Back-Light Module
PCI and PCI Express Cards
Front USB 3.0 Assembly
Drives
Top Cover
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Studio XPS are trademarks of Dell Inc.; Microsoft, Windows, and the Windows start button logo are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
June 2010     Rev. A00
Regulatory model: DCRM
 
I/O Panel
Power Button Module
Fans
Processor
Coin-Cell Battery
Power Supply
System Board
System Setup
Flashing the BIOS

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Summary of Contents for Dell Studio XPS 9100

  • Page 1 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Studio XPS are trademarks of Dell Inc.; Microsoft, Windows, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 2 WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 3   2. Insert the badge back-light module into the slot on the front bezel.   3. Press the badge back-light module down until it snaps into place.   4. Route the badge back-light cable through the securing tabs.   5. Align the screw holes on the hinge with the screw holes on the front bezel.  ...

  • Page 4: Before You Begin

     A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.  Technical Specifications For information on technical specifications of your computer, see the Setup Guide at support.dell.com/manuals.  Recommended Tools The instructions in this document may require the following tools:  Small flat-blade screwdriver...
  • Page 5   1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.   2. Turn off your computer (see Turning Off Your Computer) and all attached devices.   CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.  ...

  • Page 6: Removing The Front Bezel

    Make a note of your computer's Service Tag/Express Service Code located on a label under the FlexBay panel. You will need the Service Tag/Express Service Code to identify your computer when you access the Dell Support website or contact technical support.

  • Page 7: Replacing The Front Bezel

     Replacing the Front Bezel   1. Follow the instructions in Before You Begin.   2. Replace the badge back-light module (see Replacing the Badge Back-Light Module).   3. Align and insert the front bezel tabs into the slots on the chassis.  ...

  • Page 8: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS:   1. Turn on the computer.   2. Go to support.dell.com/support/downloads.   3. Locate the BIOS update file for your computer. NOTE: The Service Tag for your computer is located on a label under the FlexBay panel on the front of your computer.

  • Page 9: Removing Pci And Pci Express Cards

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 10: Replacing Pci And Pci Express Cards

    1 slots (2) 2 PCI support bracket 3 tabs (2) 4 expansion card   6. Remove the expansion card from the card slot:  For a PCI, PCI Express x1, or PCI Express x8 card, grasp the card by its top corners, and ease it out of its connector.  For a PCI Express x16 card, press the retention mechanism, grasp the card by its top corners, and then ease it out of its connector.
  • Page 11   2. Prepare the card for installation. See the documentation that shipped with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.   3. If you are installing a PCI Express card into the x16 card connector, position the card so the securing slot is aligned with the securing tab. 1 securing tab 2 securing slot 3 PCI Express x16 card 4 PCI Express x16 card connector...

  • Page 13: Removing The Coin-Cell Battery

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 14   5. Enter system setup (see System Setup) and restore the settings you recorded in step Back to Contents Page  ...

  • Page 15: Removing The Computer Cover

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against likelihood of electric shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.
  • Page 16 5. Press the computer cover down and slide it towards the front of the computer.   6. Replace the two thumbscrews that secure the computer cover to the chassis. thumbscrews (2) slots computer cover   7. Place the computer in an upright position. Back to Contents Page  ...

  • Page 17: Removing The Processor

      CAUTION: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. To contact Dell for technical service, see the Setup Guide.  Removing the Processor  ...

  • Page 18: Replacing The Processor

    Leave the release lever extended in the release position so that the socket is ready for the new processor.  Replacing the Processor   CAUTION: Ground yourself by touching an unpainted metal surface on the back of the computer.   CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
  • Page 19   CAUTION: Ensure that the processor fan and heat sink assembly is correctly seated and secure.   12. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page  ...

  • Page 20: Removing The Hard Drive

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 21: Replacing The Hard Drive

    hard drive screws (2)   6. If removing the hard drive changes the drive configuration, ensure that you reflect these changes in the system setup (see System Setup).  Replacing the Hard Drive   1. Follow the instructions in Before You Begin.

  • Page 22: Replacing The Optical Drive

    data cable power cable optical drive screws (2)   7. Set aside the optical drive in a secure location.  Replacing the Optical Drive   1. Follow the instructions in Before You Begin.   2. Remove the screw from the old optical drive and insert it into the new optical drive. 1 screw  ...

  • Page 23: Removing The Media Card Reader

      7. Connect the power and data cables to the optical drive.   8. If disconnected, connect the other end of the data cable to the system board connector (see System Board Components).   9. Replace the front bezel (see Replacing the Front Bezel).
  • Page 24 2. Connect the power and data cables to the back of the Media Card Reader.   3. Gently slide the Media Card Reader into the drive bay.   4. Replace the screw that secures the Media Card Reader to the chassis.  ...

  • Page 25: Removing The Chassis Fan

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 26: Removing The Processor Fan And Heat Sink Assembly

      2. Align the screw holes on the chassis fan with the screw holes on the chassis.   3. Replace the four screws that secure the chassis fan to the chassis.   4. Connect the chassis fan cable to the system board connector SYS_FAN (see System Board Components).

  • Page 27: Removing The Front Fan

      CAUTION: Ensure that you apply new thermal grease. New thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation.   3. Apply new thermal grease to the top of the processor.   4.
  • Page 28 3. Push the front fan towards the front of the computer, until the tabs snap into place.   4. Connect the front fan cable to the system board connector PWR_FAN (see System Board Components).   5. Replace the computer cover (see Replacing the Computer Cover).

  • Page 29: Removing The Memory Module(S)

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 30 1 matched memory modules in 2 matched memory modules in connectors DIMM4, DIMM5, and connectors DIMM1, DIMM2, and DIMM6 (pink connectors) DIMM3 (blue connectors)   3. Align the notch on the bottom of the memory module with the tab in the connector. cutouts (2) notch memory module...
  • Page 31 Back to Contents Page  ...

  • Page 32: Removing The Power Supply

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 33   3. Align the screw holes on the power supply with the screw holes on the chassis. WARNING: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding.  ...

  • Page 34: Removing The Power Button Module

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 35   3. Replace the screw that secures the power button module to the top cover.   4. Replace the top cover (see Replacing the Top Cover).   5. Replace the front bezel (see Replacing the Front Bezel).   6. Replace the computer cover (see Replacing the Computer Cover).

  • Page 36: Removing The System Board

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 37: Replacing The System Board

    3. Replace the ten screws that secure the system board to the chassis.   4. Connect the cables that you disconnected from the system board (see System Board Components).   CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.   5. Replace the processor (see Replacing the Processor).  ...

  • Page 38: Entering The Service Tag In The Bios

      9. Place the alignment bar in the chassis.   10. Replace the screw that secures the alignment bar to the chassis.   11. Pivot the expansion card retainer towards the alignment bar until it snaps into place.   12. Replace the computer cover (see Replacing the Computer Cover).

  • Page 39: System Setup

      1. Turn on (or restart) your computer.   2. When the DELL™ logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately.  NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop.
  • Page 40 Displays the processor L1 cache size Processor Cache L1 Displays the processor L2 cache size Processor Cache L2 Displays the processor L3 cache size Processor Cache L3 Indicates the amount of installed memory in MB Memory Installed Indicates the amount of memory available in MB Memory Available Indicates the memory speed in MHz Memory Speed...

  • Page 41: Clearing Forgotten Passwords

    Enables you to set an alarm to turn on the computer automatically Auto Power On       BIOS Security Features Status of supervisor installed Supervisor Password Status of user installed User Password Allows to set the desired supervisor password Set Supervisor Password  ...
  • Page 42 WARNING: The computer must be disconnected from the electrical outlet to clear the CMOS setting.   1. Follow the instructions in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Locate the 3-pin CMOS reset jumper (CLR_CMOS) on the system board (see System Board Components).

  • Page 43: Technical Overview

      System Board Components WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.  Inside View of Your Computer power supply processor fan and heat sink assembly...
  • Page 44 12 V power connector (ATX_12V) 2 processor socket memory module connector memory module connector (DIMM4) (DIMM1) memory module connector memory module connector (DIMM5) (DIMM2) memory module connector memory module connector (DIMM6) (DIMM3) main power connector (ATX1) 10 SATA connector (S_SATA1) 11 SATA connector (S_SATA2) 12 front panel USB connector (FUSB_4)

  • Page 45: Removing The Top Cover

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 46: Replacing The Top Cover

    release tab power button cable power button module   8. Remove the I/O panel (see Removing the I/O Panel).   9. Remove the power button module (see Removing the Power Button Module).   10. Set the top cover aside in a secure location.  Replacing the Top Cover  ...

  • Page 47: Removing The I/O Panel

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 48   6. Replace the computer cover (see Replacing the Computer Cover).   7. Connect your computer and devices to electrical outlets, and turn them on. Back to Contents Page  ...
  • Page 49 WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 50 4. Connect the USB 3.0 cable to the connector on the expansion card.   5. Replace the front bezel (see Replacing the Front Bezel).   6. Replace the computer cover (see Replacing the Computer Cover).   7. Connect your computer and devices to electrical outlets, and turn them on. Back to Contents Page  ...

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