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Dell Studio XPS DCRM Setup Manual
Dell Studio XPS DCRM Setup Manual

Dell Studio XPS DCRM Setup Manual

Dell desktop computer setup guide
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SETUP GUIDE

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Summary of Contents for Dell Studio XPS DCRM

  • Page 1 SETUP GUIDE...
  • Page 3 SETUP GUIDE SETUP GUIDE Regulatory model: DCRM...
  • Page 4 Trademarks used in this text: Dell , the DELL logo, YOURS IS HERE, Studio XPS, Solution Station, and DellConnect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation in the U.S. and other countries;...
  • Page 5: Table Of Contents

    Software Features ..... 26 Dell Dock ......27 Dell DataSafe Online Backup .
  • Page 6 Before You Call......56 Contacting Dell......57 Finding More Information and Resources .
  • Page 7: Setting Up Your Studio Xps Desktop

    NOTE: Your computer’s Service Tag is located on a label under the FlexBay panel on the front of your computer. Use the Service Tag to identify your computer when you access the Dell Support website or contact technical support.
  • Page 8: Before Setting Up Your Computer

    Setting Up Your Studio XPS Desktop Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
  • Page 9: Connect The Keyboard And Mouse

    Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
  • Page 10: Connect The Display

    NOTE: HDMI or DVI cables may not ship with your computer. You can purchase the HDMI‑to‑DVI adapter and additional HDMI or DVI cables at www.dell.com. Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display.
  • Page 11 Setting Up Your Studio XPS Desktop Connection Type Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑VGA (DVI‑to‑VGA adapter + VGA cable) DVI‑to‑DVI (DVI cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)
  • Page 12: Connect The Network Cable (Optional)

    Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connector).
  • Page 13: Connect The Power Cable

    Setting Up Your Studio XPS Desktop Connect the Power Cable...
  • Page 14: Press The Power Button

    Setting Up Your Studio XPS Desktop Press the Power Button...
  • Page 15: Set Up Microsoft Windows

    NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell.
  • Page 16: Create System Recovery Media

    Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs. To create a system recovery media: Ensure that the computer is turned on.
  • Page 17: Connect To The Internet (Optional)

    Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order, you can purchase one at www.dell.com. Setting Up a Wired Connection • If you are using a dial‑up connection, connect...
  • Page 18 Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: Save and close any open files, and exit any open programs.
  • Page 19 To set up your Internet connection: Save and close any open files, and exit any open programs. → Control Panel. Click Start network, and then In the search box, type click Network and Sharing Center→ Set up a new connection or network→ Connect to the Internet.
  • Page 20: Using Your Studio Xps Desktop

    Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS Front View Features 9100 desktop. ™...
  • Page 21 7 Service Tag and Express Service Code — Used to identify your computer when you access the Dell Support website or call technical support. 8 Optical drive eject button — Press the marked portion on the lower end of the button to eject the disc tray.
  • Page 22: Top View Features

    Top View Features...
  • Page 23 USB 2.0 connectors (3) — Connect to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. Hard-drive activity light — Turns on when the computer reads or writes data. A blinking white light indicates hard‑drive activity.
  • Page 24: Back View Features

    Back View Features...
  • Page 25 1 Power connector — Connects to the power cable. Appearance of this connector may vary. 2 Back panel connectors — Connect USB, audio, and other devices into the appropriate connectors. 3 Expansion card slots — Provide access to connectors on any installed PCI and PCI express cards.
  • Page 26: Back Panel Connectors

    Back Panel Connectors...
  • Page 27 S/PDIF connector — Connects to amplifiers of TVs for digital audio through optical digital cables. This format carries an audio signal without going through an analog audio conversion process. eSATA connector — Connects to external SATA storage devices. USB 2.0 connectors (4) — Connect to USB devices, such as a mouse, printer, keyboard, external drive, or MP3 player.
  • Page 28: Software Features

    Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets.
  • Page 29: Dell Dock

    Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Grouping related icons into categories Add a Category Right‑click the Dock, click...
  • Page 30: Dell Datasafe Online Backup

    Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters.
  • Page 31: Solving Problems

    If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 36 or “Contacting Dell” on page 57. Beep Codes Your computer might emit a series of beeps during start‑up if there are errors or problems. This series of beeps, called a beep code, identifies a problem.
  • Page 32: Network Problems

    Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).
  • Page 33: Power Problems

    — The display may not be connected or powered on. • Ensure that the display is properly connected and then turn it off, then back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 57).
  • Page 34 Dell” on page 57). If the power light is blinking amber — There may be a problem with the system board. For assistance, contact Dell (see “Contacting Dell” on page 57). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals.
  • Page 35: Memory Problems

    Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see “Contacting Dell” on page 57). If you experience other memory problems — • Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com/manuals).
  • Page 36: Lockups And Software Problems

    Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously. Click Applications.
  • Page 37 → Control Panel→ Click Start Programs→ Run programs made for previous versions of Windows. In the welcome screen, click Follow the instructions on the screen. If you have other software problems — • Back up your files immediately. • Use a virus‑scanning program to check the hard drive or CDs.
  • Page 38: Using Support Tools

    Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. To launch the application, click the the taskbar. The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.
  • Page 39: My Dell Downloads

    Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.
  • Page 40 Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell for assistance (see “Contacting Dell” on page 57). CMOS checksum error — Possible system board failure or coin‑cell battery low.
  • Page 41: Hardware Troubleshooter

    NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem —...
  • Page 42: Dell Diagnostics

    Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Your...
  • Page 43 Press any key to go to the Option window. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and go to the Choose An Option window. Select the test you want to run.
  • Page 44 Dell. When the tests complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer.
  • Page 45 The Service Tag helps you identify your computer when you contact Dell. When the tests complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and to restart the computer, click Exit. Drivers and Utilities disc. Remove the...
  • Page 46: Restoring Your Operating System

    You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. If possible, backup your data files before using these options.
  • Page 47: System Restore

    System Restore The Microsoft Windows operating systems ® ® provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
  • Page 48: Dell Datasafe Local Backup

    Factory Image Restore (see “Dell Factory Image Restore” on page 49) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
  • Page 49 Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: Double‑click the Dell DataSafe Local Backup icon on the taskbar. Click...
  • Page 50: System Recovery Media

    You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.
  • Page 51: Dell Factory Image Restore

    DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 46) to restore your operating system. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 52 Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. Click Next. The Confirm Data Deletion screen appears. desktop;...
  • Page 53: Getting Help

    See “Online Services” on page 53 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see “Contacting Dell” on page 57.
  • Page 54: Technical Support And Customer

    DellConnect DellConnect is a simple online access tool that ™ allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to support.dell.com/dellconnect.
  • Page 55: Online Services

    Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • (Japan only) www.dell.com/jp • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • (Canada only) www.dell.ca You can access Dell Support through the following websites and e‑mail addresses:...
  • Page 56: Automated Order-Status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order‑status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 57: Returning Items For Repair Under Warranty Or For Credit

    Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and...
  • Page 58: Before You Call

    Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard,...
  • Page 59: Contacting Dell

    Dell provides several online and telephone‑ based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit www.dell.com/contactdell.
  • Page 60: Resources

    See: “System Recovery Media” on page 48 the back of your computer “Dell Diagnostics” on page 40 “My Dell Downloads” on page 37 support.dell.com ® the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty.
  • Page 61 For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. the label under the FlexBay panel the Dell Support Center. To launch the Dell Support Center, click the icon in the taskbar. support.dell.com...
  • Page 62: Specifications

    Specifications This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your → Help and Support and select the option to view information about computer, click Start your computer.
  • Page 63: External Connectors

    1333‑MHz DDR3 DIMM; non‑ECC memory only Minimum 3 GB Maximum 24 GB NOTE: For instructions on upgrading memory, see the Service Manual at support.dell.com/manuals. External Connectors Network one RJ45 connector adapter eSATA one back‑panel connector IEEE 1394 one back‑panel 6‑pin serial connector three top‑panel, one front‑panel...
  • Page 64 Communication Wireless Wi‑Fi/Bluetooth (optional) technology Modem PCI modem (optional) Video Discrete PCI Express x16 card up to 300 W Audio Type integrated 7.1 channel, High Definition audio with S/PDIF support Expansion Slots wireless ® PCI Express x1 PCI Express x8 PCI Express x16 one 124‑pin connector three 36‑pin connectors...
  • Page 65 Memory Card Reader Cards CompactFlash (CF) card supported SmartMedia (SM) card xD‑Picture (xD) card Memory Stick (MS) card Memory Stick Duo card Memory Stick PRO Duo card Memory Stick PRO (MSPRO) card Memory Stick PRO HG (MSPRO HG) card Secure Digital (SD) card Secure Digital High Capacity (SDHC) 2.0 card MultiMedia Card (MMC)
  • Page 66 2.20 GRMS Operating Computer Environment Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑ operating — measured with the hard drive in head‑parked position and a 2‑ms half‑sine...
  • Page 67: Appendix

    Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.
  • Page 68: Information For Nom, Or Official Mexican Standard (Only For Mexico)

    The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 ‑ 11° Col. Lomas Altas 11950 México, D.F.
  • Page 69: Index

    10 Contacting Dell online 57 customer service 52 DataSafe Local Backup 46 DellConnect 52 Dell DataSafe Online Backup 28 Dell Diagnostics 40 Dell Dock 27 Dell Factory Image Restore 49 Diagnostic Checklist 56 drivers and downloads 59...
  • Page 70 hard drive activity light 21 hardware problems diagnosing 39 Hardware Troubleshooter 39 headphone top connector 21 Internet connection 15 Internet Service Provider 15 memory problems solving 33 memory support 61 network connection fixing 30 network connector location 25 order status 54 power button 21 power problems, solving 31 problems, solving 29...
  • Page 71 Service Tag 5, 59 shipping products for return or repair 55 software features 26 software problems 34 solving problems 29 support e‑mail addresses 53 support sites worldwide 53 System Messages 37 System Restore 45 technical support 52 temperature operating and storage ranges 64 USB 2.0 back connectors 25 front connector 19...
  • Page 74 Printed in the U.S.A. www.dell.com | support.dell.com www.dell.com | support.dell.com 0NWK08A01...

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