Cisco 8941 User Manual
Unified communications manager express version 8.8 (sccp)
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- User manual (120 pages) ,
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Table of Contents
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Operating Your Phone
This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone
features.
Because there are differences in phone and site configurations, not all features described here might apply
Note
to your phone. Consult your system administrator for more information.
•
Soft Key Descriptions, page 2
•
Answer a Call, page 4
•
Busy Lamp Field, page 4
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Call Back, page 4
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Call History, page 5
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Call Forward, page 8
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Call Park, page 9
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Call Pickup, page 9
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Call Recording, page 10
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Call Waiting, page 10
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Conference, page 11
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Distinctive Ring, page 11
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Do Not Disturb, page 11
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Hold/Resume a Call, page 12
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Hold Reversion, page 12
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Hunt Group, page 12
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Immediate Divert, page 13
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Intercom, page 13
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Missed Call, page 13
OL-24415-01
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8
(SCCP)
1
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Table of Contents
Related Manuals for Cisco 8941
Summary of Contents for Cisco 8941
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Page 1: Table Of Contents
Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. Because there are differences in phone and site configurations, not all features described here might apply Note to your phone. Consult your system administrator for more information. -
Page 2: Soft Key Descriptions
Voicemail, page 23 Soft Key Descriptions Your Cisco IP Phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone. - Page 3 Pickup Allows answering a phone that is ringing on a co-worker’s phone. Transfer Transfers an active call. ViewDetails Shows call details. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01...
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Page 4: Answer A Call
Your phone alerts you when the line is free. Step 5 Press the Redial hard key to place the call again. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 5: Call History
Press the Delete soft key to delete the Call History screen or press the Cancel soft key to go back to the Call History screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) -
Page 6: Delete A Call Record From Call History
To sort by missed calls for the selected line, select the Missed soft key. The Call History screen displays only the missed calls on the selected line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) -
Page 7: Place A Call From Call History
Select All Lines or the line that you want to view. Step 4 Press the Exit soft key to return to the Call History screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 8: Call Forward
Call Forward is available as a soft key. See your system administrator for additional information. Call Forward All (Forward calls, Missed calls, and Voicemail) Call Forward allows you to forward calls. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 9: Call Park
2 Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by: • Using a group pickup number (provided by your system administrator) • Dialing the ringing phone’s number. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 10: Call Recording
• Press the Select hard key. To swap between the two calls, you can use one of the following methods: • Press the line key LED. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 11: Conference
The Do Not Disturb (DND) feature enables and disables the audio and visual indication of an incoming call or directly redirects the call to the voice messaging system. DND allows you to: Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 12: Hold/Resume A Call
Hunt Group Hunt groups are used to share the call load in organizations that receive a large number of incoming calls. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 13: Immediate Divert
Upon viewing Call history > Missed calls, the indicator icon should disappear. The missed call indicator is always shown as long as the focus is not on that line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) -
Page 14: Mute A Call
Phone applications allow you to access the following: 1 Accessories 2 Administrator Settings (for system administrators only) 3 Address Book 4 Call History 5 Phone Information Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 15: Phone Contact
7 Services 8 Upgrade Screen Phone Contact The Cisco Unified IP Phone 8941 and 8945 provide you with access to corporate and personal contacts. You may see other directories listed in Contacts. For more information, see your system administrator. Corporate Directory The corporate directory contains corporate contacts that you can access on your phone. -
Page 16: Personal Directory
Press the Contacts button. Step 2 Sign in to Personal Directory. Step 3 Select Personal Address Book. The Search for an entry screen displays. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 17: Dial A Number From Personal Directory
Press the Delete soft key (you may need to press the More soft key first). Step 7 Press the OKsoft key to confirm the deletion. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... - Page 18 • First Name • Nickname Step 5 Enter the search criteria information and then press the Submit soft key. The name displays. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01...
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Page 19: Place A Call
Privacy applies to all shared lines on your phone. If you have multiple shared lines and Privacy is enabled, others cannot view any of your shared lines. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) -
Page 20: Preferences
• Ring Once • Ring • Beep Only [this option is only available for Ring Setting (Phone Active)] Step 6 Click Save. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 21: Shared Lines
(if also configured) does not hear the notification tones. For more information, see your system administrator. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) -
Page 22: Speed Dial
PIP state. The PIP soft key is a sticky setting and the state is remembered across sessions. • Swap—Toggles the views in the PIP view. The Swap soft key is grayed out when PIP is off. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... -
Page 23: Voicemail
1 Forward Calls (highest priority) 2 Voicemail 3 Missed Calls (lowest priority) Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01... - Page 24 Operating Your Phone Voicemail Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24415-01...