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Cisco 8941 User Manual

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Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified
Communications Manager 10.0 (SCCP and SIP)
First Published: January 09, 2014
Last Modified: March 26, 2015
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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Summary of Contents for Cisco 8941

  • Page 1 Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP) First Published: January 09, 2014 Last Modified: March 26, 2015 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Dial an International Number Redial a Number Answer Calls Answer the Oldest Call First Automatically Answer Calls Answer a Call Using PickUp Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 4 View Phone Information Sign In To the Cisco Unified Communications Self Care Portal Contacts C H A P T E R 4 Corporate Directory Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 5 Visual Voicemail Advanced Calling Features C H A P T E R 7 Conference Add Third Party to Conference Join Calls into Conference Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 6 Move From Line to Another Line with Multiple Calls Create Conference with Two Calls on Same Line Transfer Two Calls on Same Line Multiple Incoming Alert Calls Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 7 C H A P T E R 1 0 Camera Settings Enable Video Capability Enable Auto Transmit Video Adjust Camera Brightness Video Settings Enable Video Transmit Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 8 Why Does My Video Call Change Resolution? Why Does My Video Call Lose Video? How Do I Redisplay the Remote Worker Disclaimer and Accept It? Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP) viii...
  • Page 9 FCC Receivers and Class B Digital Statement Cisco Product Security Overview Warranty C H A P T E R 1 5 Cisco One-Year Limited Hardware Warranty Terms Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 10 Contents Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 11: Getting Started

    Cisco Unified IP Phone 8941 The Cisco Unified IP Phone 8941 provides these features: • Phone connections • Footstand • Buttons and hardware • Phone screen Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 12: Phone Connections

    Network port (10/100 SW) with IEEE 802.3af and 802.3at power enabled Cisco Unified IP Phone 8945 The Cisco Unified IP Phone 8945 provides these features: Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 13: Phone Connections

    DC adapter port (DC48V) Computer port (10/100/1000 PC) connection AC-to-DC power supply (optional) Handset connection AC power wall plug (optional) Analog headset connection (headset optional) Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 14: Bluetooth

    Connects to your Cisco Unified IP Phone and allows you to make a point-to-point video call with another Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 15 The speakerphone audio path does not change until a new default audio path is selected (for example, by picking up the handset). If external speakers are connected, the Speakerphone button selects them as the default audio path. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 16 Personal Directory, Corporate Directory, or Call History. Use this button to exit from a feature and return to your home screen. Phone Speaker Speaker for the phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 17: Phone With Single Line

    Line label Displays the line phone information. Header Displays the date, time, and information (such as phone number) about the selected line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 18: Phone With Multiple Lines

    Header Displays the date, time, and information (such as phone number) about the selected line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 19: Power Save

    • Cisco international websites: Allows access to international Cisco websites from www.cisco.com by clicking the Worldwide [change] link at the top of the web page. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 20 Getting Started Additional Information Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 21: Phone Setup

    Adjust Handset Rest, page 12 Connect Footstand If your phone is placed on a table or desk, connect the footstand to the back of the phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 22: Adjust Handset Rest

    Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Step 5 Return the handset to the handset rest. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 23: Basic Operations

    Make Calls Here are some easy ways to place a call on your Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 24: Dial Number On-Hook

    If you hear a tone and see the message Enter Client Matter Code, enter the Client Matter Code (CMC) given to you by your system administrator. If authorized by the system, the call proceeds. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 25: Dial Number On-Hook With Call Log Filtering

    To place a call from any phone line, press Redial. Step 2 To place the call on a specific phone line, select the line to obtain dial tone and press Redial. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 26: Answer Calls

    Auto Answer feature to work with either your speakerphone or headset. For more information, contact your administrator. Procedure Step 1 When your phone is set up to autoanswer calls using your headset, Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 27: Answer A Call Using Pickup

    Line Status indicators on speed-dial buttons for you. Line Status indicators allow you to see if a line that is associated with a speed-dial button is idle, in-use, in a Do Not Disturb state, or ringing. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 28: Answer A Call Using Group Pickup And A Group Pickup Number

    For example, if the call is ringing on line 12345, enter 12345. If your phone supports autopickup, you are now connected to the call. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 29: Answer A Call Using Other Pickup

    The phone automatically switches the line to display the call. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 30: Manage Calls

    • Press Speed Dial, enter a speed-dial number or highlight the number you want to call, and press Speed Dial again. • Press Active Calls and select a held call. The transfer completes immediately. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 31: Swap Between Calls

    Mute allows you to block audio input for your handset, headset, and speakerphone, so that you can hear other parties on the call but they cannot hear you. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 32: Monitor And Record Calls

    Step 2 Press Call Statistics to view the Call Statistics (audio) screen. a) Press Video to view the Call Statistics (video) screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 33: Call Forward

    Visual confirmation displays for a few seconds to confirm the number to which your calls will be forwarded. Step 3 To verify that your calls are forwarded, look for: • A Forward All icon in the line label. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 34: Hold Call

    If you are already on a call and receive a new call, answering the new call puts the first call on hold automatically. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 35: Respond To A Hold Reversion Notification

    Callback may appear on your phone as a feature button or a softkey. For more information, contact your system administrator. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 36: Call Park

    Your system administrator sets up either the Directed Call Park or the Park feature on your phone, but not both. Related Topics Line Status, on page 54 Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 37: Park And Retrieve A Call Using Call Park

    Resume to resume the call on your phone. Step 2 From any other Cisco IP Phone in your network, enter the number where the call is parked to retrieve the call. Step 3 If you do not retrieve the call within a certain amount of time (set by your system administrator) you receive an alert tone, at which time you can: •...

  • Page 38: Park A Call Using Manual Directed Call Park

    Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an active Note call, that call is placed on hold. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 39: Place A Dialable Intercom Call

    Press Intercom to end the call. View Phone Information The Phone Information window displays the following information about your phone: • Model Number Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 40: Sign In To The Cisco Unified Communications Self Care Portal

    Before you can access any of your options, such as Speed Dial or Personal Address Book, you must sign in. When you are finished using portal, you must sign out. In some cases, you can access the Cisco Unified Communications Self Care Portal without having to sign in. For more information, contact your system administrator.

  • Page 41: Contacts

    • Press Dial. • Press Select. • From the keypad, press the number that displays in the upper right corner of the contact label. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 42: Search And Dial Contact While On Call

    Care Portal. Use your phone to assign fast-dial codes to the directory entries. For more information, see the Cisco Unified Communications Self Care Portal User Guide, located at http://www.cisco.com/c/en/us/td/docs/ voice_ip_comm/cucm/useroptions/10_5_1/CUCM_BK_U437D0F8_00_self-care-user-guide-1051.html Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 43: Sign In And Out Of Personal Directory

    Make sure you include any required access codes, such as 9 or 1. Step 8 Press Submit to add the entry to your personal directory. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 44: Dial Number From Personal Directory

    Pres Update. Fast-Dial Codes with Personal Directory You manage the fast-dial codes with Personal Directory using the Contacts menu on your phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 45: Place Call Using Fast-Dial Code

    In a web browser, type the address of the Cisco WebDialer-enabled page: https://[CUCM IP]/webdialer/Webdialer Step 2 When prompted, enter your user ID and password. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 46: Change Cisco Webdialer Preferences

    15 seconds. Sign Out of Cisco WebDialer Procedure Step 1 Access the Make Call or Hang Up window. Step 2 Select Sign Out. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 47: Call History

    If you have a single line, you can answer an incoming call while viewing the Call History list. If the caller ID is unavailable, “Unknown” displays, and the phone number is listed. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 48: View Call History

    (Placed/Received or Missed). In a group of Missed calls, individual records show no call duration. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 49: Filter Call History

    From the Call History screen, select the call record that you want to dial and perform one of the following actions: • Press Call. • Pick up the handset. • Press Select. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 50: Edit Number From Call History

    Step 4 Confirm the list clearing by pressing Delete or press Cancel. Step 5 Press Exit to return to the Applications screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 51: Delete Call Record From Call History

    Step 6 Press Delete to delete the record, or press Cancel if desired. Step 7 Press Exit to return to the Applications screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 52 Call History Delete Call Record from Call History Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 53: Voicemail

    Message icon on the line label. If you have a voicemail and a missed call, you see the Message icon and the missed call icon. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 54: Listen To Voice Messages

    You can also compose, reply to, forward, and delete messages. For more information, see Quick Start Guide for Visual Voicemail at http://www.cisco.com/c/en/us/support/ unified-communications/unity-connection/products-user-guide-list.html. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 55: Advanced Calling Features

    For example, if you have a call on Line 1 and a call on Line 2, you can combine the calls into a conference. As the conference host, you can remove individual participants from the conference. The conference ends when all participants hang up. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 56: Add Third Party To Conference

    Swap Between Calls Before Completing a Conference You can consult privately with the conference and another person, before adding the person into the conference. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 57: View Conference Participants

    The conference ends when all participants hang up; the conference does not automatically end when the host disconnects. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 58: Host A Meet Me Conference

    These numbers usually require you to input pause characters in the digit string. Related Topics Pause in Speed Dial, on page 49 Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 59: Place A Call With A Speed-Dial Button

    Each comma you include represents an additional pause of 2 seconds. For example, two commas (,,) represent a pause of 4 seconds. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 60: Do Not Disturb

    You can change your DND options from the Self Care Portal. For information on customizing your Do Not Disturb options, see the Cisco Unified Communications Self Care Portal User Guide, located at http:// www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_list.html. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 61: Turn Dnd On And Off

    Allows you to monitor the line status of (and pick up a ringing call on) a ringing call on a speed-dial button. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 62: Malicious Call Identification

    When the silent notification message is sent, your phone provides both a visual and audible confirmation. Cisco Extension Mobility Cisco Extension Mobility allows you to temporarily configure a Cisco IP Phone as your own. After you sign in to Cisco Extension Mobility, the phone displays the message Resetting and then Registering. The reset enables the phone to adopt your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 63: Enable Mobile Connect

    Enable Mobile Connect When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.

  • Page 64: Switch A Mobile Call To The Desk Phone

    Your system administrator sets up Line Status indicators on your phone. Line Status Indicators Line status indicators show the state of a line. Icon Indicator Line is in use. Line is idle. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 65: Hunt Groups

    Sign In and Out of a Hunt Group Signing out of a hunt group does not prevent direct calls from ringing your phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 66: Display Queue Statistics

    The phone places any active calls on hold, and the second call becomes active. The phone screen text changes based on the active call and the number of calls on the line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 67: Switch Between Multiple Calls On Same Line

    Swap to toggle between the two calls. This allows you to consult privately with the participant on each call before you complete the conference. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 68: Transfer Two Calls On Same Line

    ◦ Press Answer or line button to answer the call. ◦ Press the line button of another line to view the list of incoming calls on that line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 69: Shared Line

    Visual confirmation displays on your phone screen for as long as the feature is enabled. Step 2 Press Privacy again to turn off the feature. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 70 Advanced Calling Features Enable Privacy on a Shared Line Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 71: Advanced Operations

    You can prerecord a single greeting or multiple greetings as needed. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 72: Answer

    Your administrator may require that you enter a Forced Authorization Code (FACC) after you dial a phone number. The FAC controls access to phone numbers. For more information, contact your system administrator. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 73: Secure And Nonsecure Indication Tones

    • The coworker’s call displays on your screen (unless your coworker has Privacy enabled). • If you put the call on hold: • Your line button pulses green • Your coworker’s line button pulses red. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 74: Feature Buttons And Softkeys

    X (available while on a conference only) Divert Do Not Disturb Group Pickup Hold Hunt Groups Intercom Malicious Call Identification (MCID) Meet Me Mobile Connect Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 75: Survivable Remote Site Telephony Overview

    Table 1: Feature Support During Failover Feature Supported Notes New Call End Call Redial Answer Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 76 The iDivert softkey does not display. Line Filters Partial Lines are supported but cannot be shared. Park Monitoring The Park softkey does not display. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 77 The Call Back softkey does not display. When your phone loses connectivity, your phone may display a message like this: Service interruption. Some features unavailable. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 78: Vpn Client

    When the power is lost or reset under some circumstances, the stored credentials are cleared. Step 2 Select Sign In to connect. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 79: Vpn Connection Settings

    VPN Enabled is Off, the option is dimmed. • View VPN status: The VPN Status field displays Connected or Not Connected. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 80 Advanced Operations VPN Connection Settings Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 81: User Preferences

    Press Save to set the brightness, or press Cancel to exit. Change Headset Sidetone Level You can adjust the tone level for the headset. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 82: Change Ringtone

    Step 9 To apply the ringtone to all lines, press Apply To All. Step 10 Press Return to return to the Preferences screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 83: Change Wallpaper

    The Configure Font Size feature allows you to select a font size for the line labels, call session bubbles, and call histories displays. The default setting is Large. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 84 Use the Navigation pad and Select button to scroll and select Preferences. Step 3 Select Font Size. Step 4 Select Huge, Large, Medium or Small. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 85: C H A P T E

    Use the Navigation pad and Select button to select Preferences. Step 3 Select Camera. Step 4 Select Video and press Edit. Step 5 Select On or Off. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 86: Enable Auto Transmit Video

    The Video menu displays on the phone with SIP firmware. This menu replaces the Camera Settings menu (available on the phone with SCCP firmware) for Firmware Release 9.3(4) and later. Available menu options include: Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 87: Enable Video Transmit

    Video Mute button. When video transmission resumes, the phone displays the video user interface, and the Video Mute button is unlit. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 88: Enable Automatic Video Transmit

    Select Yes to enable automatic video transmission or No to disable automatic video transmission. Step 6 Press to return to the previous screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 89: Adjust Video Brightness

    Enable Video on PC When you connect a PC to the PC port of your phone and login to a CAST client (for example, Cisco Jabber), you can send and receive video on the PC while the audio remains on the phone.
  • Page 90 Video Camera Enable Video on PC Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 91: Accessories

    Press Applications Step 2 Use the Navigation pad and Select button to scroll and select Accessories. A list of phone accessories displays. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 92: Set Up Wideband For Analog Headset

    Accessories screen. Wireless Headset Using Analog Headset Port The Cisco Unified IP Phone 8941 and 8945 supports a wireless analog headset that uses a base station connected to the analog headset port. The base station communicates with the wireless analog headset.

  • Page 93: Bluetooth

    When the connection completes, the Bluetooth active icon displays on the phone screen header and a check mark displays next to the connected accessory. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 94: Turn On Bluetooth

    Select a Bluetooth accessory and press Delete. Step 4 When prompted, press Yes. The Bluetooth accessory is disconnected (if it was connected) and removed from the Accessories list. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 95: C H A P T E

    How Do I Redisplay the Remote Worker Disclaimer and Accept It?, page 90 How Do I Redirect an Incoming Call? Question How do I redirect an incoming call when I am on a call? Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 96: How Do I Silence A Ringing Call If I'm On A Call

    Softkeys act on the selected (highlighted) call or menu item only. The softkeys that display depend on the call or item you have selected. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 97: What Is The Best Way To Look At Calls When I Have A Shared Line Or Multiple Lines

    1 Press Applications 2 Use the Navigation pad and Select button to scroll and select Call History. 3 Press the Missed softkey. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 98: How Do I Exit From A Running Application

    • Press Active Calls and select a held call. The transfer completes immediately. 2 Press Transfer again. You do not have to wait for the recipient to answer to complete the transfer. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 99: What Does The Swap Softkey Do

    Why Do Some Calls Not Present Video On My Video Phone? Question Why do not all calls display video on my phone? Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 100: What Happens To Video When I Put A Call On Hold

    How Do I Redisplay the Remote Worker Disclaimer and Accept Question How can I redisplay the remote worker disclaimer and accept it? Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 101 1 Press the Applications button. 2 Use the Navigation pad and Select button to scroll and select Running Applications. The disclaimer required for remote workers reappears. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 102 Frequently Asked Questions How Do I Redisplay the Remote Worker Disclaimer and Accept It? Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 103: C H A P T E

    • You are using your password to sign in, not your personal identification number (PIN). • Your PIN needs to be reset. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 104: Cannot Access Self Care Portal

    The RSS feeds are a free service and Cisco currently supports RSS Version 2.0. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 105: C H A P T E

    • Move the external device away from the source of the RF or AF signals. • Route the external device cables away from the source of the RF or AF signals. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 106: Bluetooth Wireless Headset Performance

    Power Information Connect your Cisco IP phone to your LAN using a CAT 5e Ethernet cable to enable full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), your Cisco IP phone can be powered through the LAN port.

  • Page 107: Fcc Part 15.21 Statement

    If you are unable to comply with U.S. and local laws, return this product immediately. Further information regarding U.S. export regulations may be found at http://www.bis.doc.gov/ policiesandregulations/ear/index.htm. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 108 Product Safety and Security Cisco Product Security Overview Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

  • Page 109: C H A P T E

    Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/go/hwwarranty. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
  • Page 110 Warranty Cisco One-Year Limited Hardware Warranty Terms Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)

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