How Do I Troubleshoot My Internet Service Installation?
My wireless home gateway does not register a cable connection
The wireless home gateway works with a standard, 75-ohm, RF coaxial cable. If
you are using a different cable, your wireless home gateway will not function
properly. Contact your service provider to determine if you are using the correct
cable.
You may need to renew the IP address on your PC. Refer to How Do I Renew the
IP Address on My PC? (on page 35), for instructions on how to renew the IP
address for your particular operating system.
Your USB interface may be malfunctioning. Refer to the troubleshooting
information in your USB documentation.
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