SERVICE MANUAL CHASSIS MODEL COMMANDER DEST. CHASSIS NO. MODEL COMMANDER DEST. CHASSIS NO. KV-HW21M80 RM-W101 Saudi Arabia SCC-V10B-A KV-HW21M83 RM-W101 Saudi Arabia SCC-V10D-A KV-HW21M80J RM-W101 Saudi Arabia SCC-V10H-A (KV-HW21M83) (KV-HW21M80/HW21M80J) TRINITRON COLOR TV ®...
OR CARBON PAINTED ON THE CRT, AFTER REMOVING THE THE PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS ANODE. WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY. – 2 –...
KV-HW21M80/HW21M83/HW21M80J RM-W101 SELF DIAGNOSTIC FUNCTION The units in this manual contain a self diagnostic function. If an error occurs, the STANDBY (1) indicator will automatically begin to flash. A description of the self-diagnosis function is explained in the instruction manual. The number of times the STANDBY (1) indicator flashes translates to a probable source of the problem.
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KV-HW21M80/HW21M83/HW21M80J RM-W101 2. DISPLAY OF INDICATOR STANDBY (1) FLASH COUNT Diagnostic Item Flash Count* +B overcurrent 2 times V-Protect 4 times IK (AKB) 5 times Power Supply NG (+5V) 8 times for Video processor * One flash count is not used for self-diagnosis.
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KV-HW21M80/HW21M83/HW21M80J RM-W101 5. HANDLING OF SELF-DIAGNOSTIC SCREEN DISPLAY Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen during repairs. When you have completed the repairs, clear the result display to "0". Unless the result display is cleared to "0", the self-diagnosis function will not be able to detect subsequent faults after completion of the repairs.
KV-HW21M80/HW21M83/HW21M80J RM-W101 1-7. J BOARD REMOVAL 1-8. A BOARD REMOVAL 1 J Board (KV-HW21M83) Two screws (+BVTP 3x12) A Board 1-9. PICTURE TUBE REMOVAL Note: • Please make sure the TV set is not in standing position before removing necessary CRT support located on bottom right and left.
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KV-HW21M80/HW21M83/HW21M80J RM-W101 • REMOVAL OF ANODE-CAP Note: • After removing the anode, short circuit the anode of the picture tube and the anode cap to the metal chassis, CRT shield or carbon paint on the CRT. • REMOVING PROCEDURES anode button turning up the rubber cap and pulling it up in the direction of the arrow C.
KV-HW21M80/HW21M83/HW21M80J RM-W101 SECTION 2 SET-UP ADJUSTMENTS • The following adjustments should be made when a Perform the adjustments in the following order : complete realignment is required or a new picture 1. Beam Landing tube is installed. 2. Convergence 3. Focus Set the controls as follows unless otherwise noted: 4.
KV-HW21M80/HW21M83/HW21M80J RM-W101 Operation of V.STAT magnet 2-2. CONVERGENCE If the V.Stat magnet is moved in the “A” and “B” arrows, • Before starting this adjustment, adjust the focus, the red, green and blue dots moves as shown below. horizontal size and vertical size.
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KV-HW21M80/HW21M83/HW21M80J RM-W101 (2) Convergence Rough Adjustment Preparation: • Before starting this adjustment, adjust the horizontal static convergence and the vertical static convergence Insert Correction Plate to DY Pocket ON DY: (Left or Right) YCH Insert YCH VOL on DY Rotate TLV...
KV-HW21M80/HW21M83/HW21M80J RM-W101 2-3. FOCUS ADJUSTMENT 2-5. WHITE BALANCE ADJUSTMENT FOCUS adjustment should be completed before the W/B 1. Set to Service Mode (Refer Section 3-1: adjustment: ADJUSTMENTS WITH COMMANDER) 1. Receive digital monoscope pattern. 2. Input white raster signal. 2. Set picture mode: DYNAMIC.
VDSP Detected Stereo Type (Direct Value from CZ_ Stereo_Mode) Needed for Nicam DCXO aligment Purpose S : for Sony A : Aiwa Value of x = 0 - Unknown, 1 - BTSC, 2 - A2, 3 - NICAM, : US/Latin/Taiwan...
KV-HW21M80/HW21M83/HW21M80J RM-W101 e. OTHER FUNCTION VIA REMOTE COMMANDER 7, - All the data becomes the values in memory. 8, - All user control goes to the standard state. Display, - Service data initialization (Be sure not to use usually.) 2, 5 Select Device or Category 3-2.
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o i t y t i l . t i n t c n n o i e l b & e t o e c i e r d n I / a i t i u l a l i a t ) d e a l S...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 Data Variant depend on models Category Name Model Data WHBL With VM A864 Without VM A864 With VM A865 Without VM A865 With VM A866 Without VM A866 Category Name Model Data With VM A87D Without VM A87D...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 ITEM INFORMATION No. OPB1 Item Speed Search M/N(US) L’ KV-HW21M80 KV-HW21M83 KV-HW21M80J SPEED SEARCH (Time of speed search) 00 = disabled (original cycle speed) 01 = 4 time speed from the original 10 = 6 time speed from the original...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 No. OPB6 Item OSD Language Selection GA US Latin Feature 2 Feature 1 KV-HW21M80 KV-HW21M83 KV-HW21M80J GA US (US Model Destination) 0 = US/CANADA/Latin 1 = Taiwan/Korea/Philippine (Wake-up timer enable) (GA Surround Spec:OFF, SIMULATED, SRS) Latin (US Model Latin Destination)
KV-HW21M80/HW21M83/HW21M80J RM-W101 3-3. PICTURE QUALITY ADJUSTMENTS SUB HUE ADJUSTMENT PMX/CONTRAST ADJUSTMENT 1. Select Video. 2. Input a NTSC 3.58 Color Bar to TV set. 1. Select Video Mode. 3. Set the following condition: 2. Input PAL CB to TV set.
KV-HW21M80/HW21M83/HW21M80J RM-W101 4-2. CIRCUIT BOARDS LOCATION C Board A Board J Board (KV-HW21M83) 4-3. SCHEMATIC DIAGRAM INFORMATION Note: Reference information All capacitors are in µF unless otherwise noted. • RESISTOR : RN METAL FILM • All electrolytic capacitors are rated at 50V unless otherwise...
KV-HW21M80/HW21M83/HW21M80J KV-HW21M80/HW21M83/HW21M80J RM-W101 RM-W101 4-3-2. A Board — Processor (Block A) CN007 CN009 TO A BOARD (JACK) CN003 CN905 CN004 TO C BOARD CN711 TO C BOARD CN701 C005 C006 U IN R377 1.5k CHIP PROCESSOR (BLOCK A) D066 3.3V...
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KV-HW21M80/HW21M83/HW21M80J KV-HW21M80/HW21M83/HW21M80J RM-W101 RM-W101 PRINTED WIRING BOARDS NOTE: The circuit indicated at left contains high voltage of over [Processor, Audio, Power Supply, Deflection, Tuner, Jack ] 1220 Vp-p. Please pay attention when inspecting or repairing it to prevent an electric shock.
KV-HW21M80/HW21M83/HW21M80J RM-W101 SECTION 5 EXPLODED VIEWS NOTE: • • Items marked " ∗ " are not stocked since Items with no part number and no The components identified by description are not stocked because they are seldom required for routine...
REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK * A-1302-429-A COMPLETE PWB, A (KV-HW21M80) C055 1-100-829-31 CAP, PP FILM (S) 0.15MF * A-1302-363-A COMPLETE PWB, A (KV-HW21M83) C056 1-126-933-11 ELECT...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK C213 1-115-339-11 CERAMIC CHIP 0.1UF C647 1-126-935-11 ELECT...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK C870 1-106-387-00 MYLAR 0.068UF 10% 200V D059 8-719-081-97...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK D827 8-719-302-43 DIODE EL1Z <CHIP CONDUCTOR> D829 8-719-069-55 DIODE UDZSTE-175.6B...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK L033 1-469-525-91 INDUCTOR 10UH Q902 8-729-424-67 TRANSISTOR UN2216...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK R150 1-216-809-11 METAL CHIP 1/10W R400 1-260-288-11 CARBON 0.47...
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KV-HW21M80/HW21M83/HW21M80J RM-W101 The components identified by shading and mark ! are critical for safety. Replace only with part number specified. REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK R846 1-216-825-11 METAL CHIP 2.2K 1/10W R940 1-216-849-11...
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WARNING • Dangerously high voltages are present inside the TV. • TV operating voltage: 110 – 240 V AC. • Do not plug in the power cord until you have completed making all other connections; otherwise a minimum leakage current might flow through the antenna and other terminals to ground.
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Do not plug in too many appliances to the same To prevent fire or shock hazard, do not expose the power socket. Do not damage the power cord. TV to rain or moisture. Pull the power cord out by the plug. Do not pull the power cord itself.
x Securing the TV To prevent the TV from falling, use the supplied screws, clamps and band to secure the TV. 20 mm 3.8 mm screws clamps band Screw the band to the TV stand and to the provided hole at the rear of your TV. (1) Put a cord or chain through the clamps.
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Table of Contents Installation Additional Information Getting Started ........6 Connecting the TWEETER (KV-HW21M85 only) ......23 Setting up your TV (“Initial Setup”) ........7 Connecting the 3D WOOFER (KV-HW21M83 only) ......24 Connecting optional components ... 24 Overview of Controls Troubleshooting .........
Installation x Getting Started Step 1 Insert the batteries (supplied) into the remote. Note • Do not use old or different types of batteries together. Step 2 Connect the antenna cable (not supplied) to 8 (antenna input) at the rear of the TV. •...
x Setting up your TV (“Initial Setup”) When you turn on your TV for the first time, the “Initial Setup” menu will appear. You may change the menu language, preset the TV channels automatically and adjust the picture position using the buttons on the top control panel. and V/v/B/b buttons on the remote control can also be used for the •...
Overview of Controls TV top control, front and rear panels TV top control panel PROG SOUND MODE MENU TV rear panel TV front panel (MONO) (MONO) (MONO) (MONO) (MONO) Button/Terminal Function Page Turn off or turn on the TV. Remote control sensor. –...
Using the remote control and basic functions PROG MENU Button Description Page Turn off temporarily or turn on the TV. – Display the TV program. – Jump to previous program number. – PROG +/– Select program number. – 2 +/– Adjust volume.
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continued Button Description Page Select sound mode options with a 5-Band Graphic Equalizer display. Select picture mode options. Menu operations MENU Display or cancel the menu. Confirm selected items. V, v, B, b Select and adjust items. Timer operations Set TV to turn on automatically. –...
Advanced Operations Selecting the picture and sound modes You can select picture and sound modes and adjust the setting to your preference in the “Personal” option. Selecting the picture mode Press to select the desired picture mode. Select To view “Dynamic”...
x Viewing Teletext KV-HW21M85/HW21M81 only Some TV stations broadcast an information service called Teletext which allows you to receive various information, such as stock market reports and news. You can use the buttons on the remote to view Teletext. Do this display a Teletext Press .
Menu Adjustment x Introducing the menu system The MENU button lets you open a menu and change the settings of your TV. The following is an overview of the menu system. Return icon Picture icon Name of the current Sound icon Setup menu Language:...
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continued Level 1 Level 2 Level 3/Function Page “Timer” Set TV to turn off automatically. “Sleep Timer” Set TV to turn on automatically. “Wake Up Timer” Preset channels automatically. “Channel Setup” “Auto Program” Preset channels manually. “Manual Program” Select the TV system: “TV System”...
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How to use the menu PROG Picture Press MENU to Mode: Dynamic display the menu. Picture Adjustment Color Temperature: Cool Intelligent Picture: MENU Select Confirm Press V or v to select the desired item. Channel Setup Auto Program Manual Program TV System: Program Label Program Block...
x Changing the “Picture” setting The “Picture” menu allows you to adjust the picture settings. Press MENU. Make sure the “Picture” icon ( ) is Picture Mode: Dynamic selected, then press Picture Adjustment Color Temperature: Cool Intelligent Picture: Select Confirm Press V or v to select the desired item (e.g., “Mode”), then press Select “Mode”...
x Changing the “Sound” setting The “Sound” menu allows you to adjust the sound settings. Press MENU. Press V or v to select the “Sound” Sound Mode: Dynamic icon ( ), then press Sound Adjustment Balance Intelligent Volume: Surround: Select Confirm Press V or v to select the desired item (e.g., “Mode”), then press Select...
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continued Adjusting the “Sound Adjustment” item under “Personal” mode The 5-Band Graphic Equalizer feature allows you to adjust sound frequency settings of “Personal” mode in the menu. Make sure that “Adjust” is selected, Adjustment: Personal then press Adjust Reset Selecting “Reset” will set your TV to the factory setting.
x Changing the “Timer” setting The “Timer” menu allows you to set TV to turn off and turn on automatically. Press MENU. Press V or v to select the “Timer” icon ( ), Timer then press Sleep Timer: Wake Up Timer: Select Confirm Press V or v to select the desired item (e.g., “Sleep Timer”), then press...
x Changing the “Channel Setup” setting The “Channel Setup” menu allows you to preset channels automatically, manually preset channels, select the TV system, label the program number and block unwanted programs. Press MENU. Press V or v to select the “Channel Setup” Channel Setup icon ( ), then press...
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Presetting channels manually After selecting “Manual Program”, select the program number to which you want to preset a channel. Manual Program Program: (1) Make sure “Program” is selected, then press TV System: VHF Low (2) Press V or v until the program number you want Fine: Auto Skip:...
x Changing the “Setup” setting The “Setup” menu allows you to change the menu language, adjust the picture position, change the picture size, label the connected equipment, select the color system and enjoy audio equipment sound. Press MENU. Press V or v to select the “Setup” icon Setup ), then press Language:...
Additional Information Connecting the TWEETER KV-HW21M85 only You can enjoy high quality sound by connecting the TWEETER. Step 2 Step 1 TWEETER Cable Step 3 clip – – TWEETER (8 ) Plain Striped wire wire Place the TWEETER on top of your TV. Peel off the protective sheet at the bottom of the cable clips, stick the 6 cable clips on the rear of your TV and slide the wires through the cable clips.
x Connecting the 3D WOOFER KV-HW21M83 only You can enjoy high quality sound by connecting the 3D WOOFER as follows: Step 1 Step 2 3D WOOFER Black Red wire wire Notes • Connect only the supplied 3D WOOFER; otherwise your TV may malfunction. •...
Connecting to the monitor output terminal ( T ) TV rear panel Audio system Audio/Video (MONO) (MONO) cable (not supplied) Connecting to the component video input terminal ( TV rear panel Component video cable (not supplied) (MONO) (MONO) DVD player Audio cable (not supplied) Notes...
Troubleshooting If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer. Troubleshooting guide Symptom Solutions Page Possible cause Snowy picture • The connection is loose • Check the antenna cable and connection or the cable is on the TV, VCR and at the wall.
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• Do not use a hair dryer or other stripes equipment near the TV. interference from cars, neon signs, hair dryers, – • Check the antenna setup. Contact a Sony power generators, etc. dealer for advice. Double images or • Broadcast signals are –...
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TV, VCR, and at the the cable is damaged. incomplete (snowy wall. picture or double images). • The antenna setup is • Check the antenna setup. Contact a Sony – (KV-HW21M85/ dealer for advice. inappropriate. HW21M81 only) –...
Specifications KV-HW21M85 KV-HW21M83 Note KV-HW21M81 KV-HW21M80 110-240 V AC, 50/60 Hz Power requirements Indicated on the rear of the TV Power consumption (W) B/G, I, D/K, M Television system PAL, PAL 60, SECAM, NTSC3.58, NTSC4.43 Color system English, Farsi (Persian)
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WARNING • Dangerously high voltages are present inside the TV. • TV operating voltage: 110 – 240 V AC. • Do not plug in the power cord until you have completed making all other connections; otherwise a minimum leakage current might flow through the antenna and other terminals to ground.
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Do not plug in too many appliances to the same To prevent fire or shock hazard, do not expose the power socket. Do not damage the power cord. TV to rain or moisture. Pull the power cord out by the plug. Do not pull the power cord itself.
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x Securing the TV To prevent the TV from falling, use the supplied screws, clamps and band to secure the TV. 20 mm 3.8 mm screws clamps band Screw the band to the TV stand and to the provided hole at the rear of your TV. (1) Put a cord or chain through the clamps.
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Table of Contents Installation Additional Information Connecting optional components ... 22 Getting Started ........6 Setting up your TV Troubleshooting ......... 24 (“Initial Setup”) ........7 Specifications ...... Back cover Overview of Controls TV top control, front and rear panels ..........8 Using the remote control and basic functions ........
Installation x Getting Started Step 1 Insert the batteries (supplied) into the remote. Note • Do not use old or different types of batteries together. Step 2 Connect the antenna cable (not supplied) to 8 (antenna input) at the rear of the TV. •...
x Setting up your TV (“Initial Setup”) When you turn on your TV for the first time, the “Initial Setup” menu will appear. You may change the menu language and preset the TV channels automatically using the buttons on the top control panel. and V/v/B/b buttons on the remote control can also be used for the •...
Overview of Controls TV top control, front and rear panels TV top control panel PROG SOUND MODE MENU TV rear panel (MONO) (MONO) TV front panel (MONO) Button/Terminal Function Page Turn off or turn on the TV. Remote control sensor. –...
Using the remote control and basic functions PROG MENU Button Description Page Turn off temporarily or turn on the TV. – Display the TV program. – Jump to previous program number. – PROG +/– Select program number. – 2 +/– Adjust volume.
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continued Button Description Page Select sound mode options with a 5-Band Graphic Equalizer display. Select picture mode options. Menu operations MENU Display or cancel the menu. Confirm selected items. V, v, B, b Select and adjust items. Timer operations Set TV to turn on automatically. –...
Advanced Operations Selecting the picture and sound modes You can select picture and sound modes and adjust the setting to your preference in the “Personal” option. Selecting the picture mode Press to select the desired picture mode. Select To view “Dynamic”...
Menu Adjustment x Introducing the menu system The MENU button lets you open a menu and change the settings of your TV. The following is an overview of the menu system. Return icon Picture icon Name of the current Sound icon Setup menu Language:...
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Level 1 Level 2 Level 3/Function Page Set TV to turn off automatically. “Timer” “Sleep Timer” Set TV to turn on automatically. “Wake Up Timer” Preset channels automatically. “Channel Setup” “Auto Program” Preset channels manually. “Manual Program” Select the TV system: “TV System”...
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How to use the menu PROG Picture Press MENU to Mode: Dynamic display the menu. Picture Adjustment Color Temperature: Cool Intelligent Picture: MENU Select Confirm Press V or v to select the desired item. Channel Setup Auto Program Manual Program TV System: Program Label Program Block...
x Changing the “Picture” setting The “Picture” menu allows you to adjust the picture settings. Press MENU. Make sure the “Picture” icon ( ) is Picture Mode: Dynamic selected, then press Picture Adjustment Color Temperature: Cool Intelligent Picture: Select Confirm Press V or v to select the desired item (e.g., “Mode”), then press Select “Mode”...
x Changing the “Sound” setting The “Sound” menu allows you to adjust the sound settings. Press MENU. Press V or v to select the “Sound” Sound Mode: Dynamic icon ( ), then press Sound Adjustment Balance Intelligent Volume: Surround: Select Confirm Press V or v to select the desired item (e.g., “Mode”), then press Select...
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Adjusting the “Sound Adjustment” item under “Personal” mode The 5-Band Graphic Equalizer feature allows you to adjust sound frequency settings of “Personal” mode in the menu. Make sure that “Adjust” is selected, Adjustment: Personal then press Adjust Reset Selecting “Reset” will set your TV to the factory setting.
x Changing the “Timer” setting The “Timer” menu allows you to set TV to turn off and turn on automatically. Press MENU. Press V or v to select the “Timer” icon ( ), Timer Sleep Timer: then press Wake Up Timer: Select Confirm Press V or v to select the desired item (e.g., “Sleep Timer”), then press...
x Changing the “Channel Setup” setting The “Channel Setup” menu allows you to preset channels automatically, manually preset channels, select the TV system, label the program number and block unwanted programs. Press MENU. Press V or v to select the “Channel Setup” Channel Setup Auto Program icon (...
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continued Presetting channels manually After selecting “Manual Program”, select the program number to which you want to preset a channel. Manual Program Program: (1) Make sure “Program” is selected, then press TV System: VHF Low (2) Press V or v until the program number you want Fine: Auto Skip:...
x Changing the “Setup” setting The “Setup” menu allows you to change the menu language, change the picture size, label the connected equipment, select the color system and enjoy audio equipment sound. Press MENU. Press V or v to select the “Setup” icon Setup Language: English...
Additional Information x Connecting optional components Connecting to the video input terminal ( t ) Audio/Video cable (not supplied) TV front panel Camcorder Audio cable (MONO) (not supplied) TV rear panel Walkman Antenna cable (not supplied) Audio/Video cable (MONO) (MONO) (not supplied) Note •...
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Connecting to the component video input terminal ( Component video cable (not supplied) (MONO) (MONO) DVD player Audio cable (not supplied) Notes • If your DVD player can output interlace and progressive mode signals, select the interlace output when connecting to (component video input) on your TV.
Troubleshooting If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer. Troubleshooting guide Symptom Possible cause Solutions Page Snowy picture • The connection is loose • Check the antenna cable and connection or the cable is on the TV, VCR and at the wall.
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Dotted lines or interference from cars, equipment near the TV. stripes neon signs, hair dryers, – • Check the antenna setup. Contact a Sony power generators, etc. dealer for advice. – • Use a highly directional antenna. • Broadcast signals are...