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IBM systems management software and IBM ServeRAID programs You can also find the most current information about your server on the IBM Web site at: System is ready to use. Go to the Server Support http://www.ibm.com/pc/support flowchart to register and profile your server.
Check all cables for loose connections and verify that all optional devices you ® installed are on the ServerProven list. You can view the ServerProven list at http://www.ibm.com/pc/compat/ View information about IBM support line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Problem http://www.ibm.com/planetwide/ solved?
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ERserver BladeCenter HS20 Type 8832 Installation and User’s Guide...
Notices and statements used in this book ....6 What your IBM BladeCenter HS20 Type 8832 offers ... 6 Reliability, availability, and serviceability features .
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Purchasing additional services ....69 IBM Statement of Limited Warranty Z125-4753-06 8/2000 ..70 Part 1 - General Terms ..... 70 Part 2 - Country-unique Terms .
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Japanese Voluntary Control Council for Interference (VCCI) statement . . . 83 Index ......85 Contents...
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BladeCenter HS20 Type 8832: Installation and User’s Guide...
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Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
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BladeCenter HS20 Type 8832: Installation and User’s Guide...
You can register the blade servers at http://www.ibm.com/pc/register/. 1. Enterprise X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel processor-based servers. For more information about IBM Enterprise X-Architecture, go to http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
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BladeCenter unit. You will need these numbers when you register your blade server with IBM. Control panel Release levers BladeCenter HS20 Type 8832: Installation and User’s Guide...
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A set of user labels comes with the blade server. When you install the blade server in the BladeCenter unit, write whatever identifying information you want on a label and place it on the BladeCenter bezel just below the blade server, as shown in the following illustration.
Related publications In addition to this Installation and User’s Guide, the following documentation is provided in PDF on the IBM BladeCenter Documentation CD that comes with your IBM BladeCenter HS20 Type 8832 blade server: v Safety Information: This publication contains translated caution and danger statements.
You can use the Configuration/Setup Utility program in your server to determine the specific type of microprocessor that is in the blade server. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter Type 8677. Microprocessor:...
Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM BladeCenter Documentation CD. Each caution and danger statement is numbered for reference to the corresponding statement in the safety book.
I/O expansion Your blade server comes with two connectors on the system board for an optional I/O expansion card, such as the IBM HS20 Fibre Channel Expansion Card, for adding more network communication capabilities to the blade server. Reliability, availability, and serviceability features Three of the most important features in server design are reliability, availability, and serviceability (RAS).
Major components of the BladeCenter HS20 Type 8832 blade server The following illustration shows the locations of major components in your blade server. You need to remove the blade server from the BladeCenter unit and remove the blade server cover to see the components. Note: The illustrations in this document might differ slightly from your hardware.
System board illustration The following illustration shows the location of the system-board components, including connectors for user-installable options. I/O expansion Battery IDE connector 1 option connector (J34) (J13) Control panel SCSI expansion IDE connector 2 connector (J64) connector (J8) (J62) Microprocessor I/O expansion socket 2...
System-board LED locations The following illustration shows the location of the LEDs on the system board. You might need to refer to this illustration when solving problems with the blade server. You need to remove the blade server from the BladeCenter unit, open the cover, and press the Light Path Diagnostics button to light any error LEDs that were turned on during processing.
3, you can start the blade server from a backup BIOS page. The default position is pins 1 and 2. See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD for complete details. Note: If you start the blade server from the backup page because the primary BIOS page has become damaged, you need to flash the primary BIOS code.
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Turning off the blade server When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove it from the BladeCenter unit.
Blade server controls and LEDs This section describes the controls and light-emitting diodes (LEDs) on your blade server. Note: The control panel door is shown in the closed (normal) position in this illustration. CD/diskette/USB select button Blade-error Information Location Activity Power-on Keyboard/ mouse/ video select button...
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Power-on LED: This green LED indicates the power status of the blade server in the following manner: v Flashing rapidly - The service processor on the blade server is handshaking with the BladeCenter management module. v Flashing slowly - The blade server has ac power but is not turned on. v Lit continuously - The blade server has ac power and is turned on.
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4. The blade-error LED, information LED, and location LED can be turned off through the BladeCenter management-module Web interface or the IBM Director console. The IBM Director program is a system-management product that comes with the BladeCenter unit. Chapter 2. Blade server power, controls, and indicators...
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Removing the blade server from the BladeCenter unit The following illustration shows how to remove the blade server from the BladeCenter unit. Attention: v To maintain proper system cooling, do not operate the BladeCenter unit for more than one minute without either a blade server, expansion unit, or filler blade installed in each blade bay.
Opening the blade server cover The following illustration shows how to open the cover on the blade server. Blade-cover release Blade-cover release Complete the following steps to open the blade server cover: 1. Review the information in “Safety” beginning on page vii and “Installation guidelines”...
Removing the blade server bezel assembly To install certain options you must first remove the blade server bezel assembly. The following illustration shows how to remove the bezel assembly from a blade server. Bezel-assembly release Bezel-assembly release Control-panel Control panel cable connector Complete the following steps to remove the blade server bezel assembly:...
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IDE drive Short screws Tray Riser card IDE connector 2 (J62) Short screws IDE connector 1 (J13) Complete the following steps to install a 2.5-inch IDE hard disk drive. Note: Do not install a hard disk drive in IDE connector 2 if you intend to also install an optional I/O expansion card.
SDRAM Registered DIMM specification, which is available from http://www.jedec.org/. For a list of supported options for your blade server, go to http://www.ibm.com/pc/us/compat/. 7. PC2100 DIMMs are backward-compatible and work in the PC1600 sockets. 8. Installing or removing DIMMs changes the configuration information for the blade server.
The following illustration shows how to install DIMMs on the system board. DIMM socket 1 (J1) DIMM socket 2 (J5) DIMM socket 3 (J2) DIMM socket 4 (J6) Before you begin, read the documentation that comes with your option. Complete the following steps to install a DIMM: 1.
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To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems and other options, go to http://www.ibm.com/pc/us/compat/. Attention: To ensure proper blade server operation when you install a second...
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2. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See “Removing the blade server from the BladeCenter unit” on page 20 for instructions. 3. Carefully lay the blade server on a flat, non-conductive surface. 4.
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c. Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position (approximately a 135° angle), as shown. Attention: You must ensure that the locking lever on the microprocessor socket is in the fully open position before you insert the microprocessor in the socket.
Heat sink Thermal grease 2) Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will contaminate it. If the thermal grease on the microprocessor or heat sink becomes contaminated, contact your service technician. b.
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Note: For device driver and configuration information to complete the installation of the I/O expansion card, see the documentation that comes with the option. Some documentation might also be on the IBM BladeCenter Documentation CD that comes with the BladeCenter unit.
To use SCSI hard disk drives with your blade server, install a SCSI storage expansion unit, such as the IBM HS20 SCSI Storage Expansion Unit, on the blade server. You will then be able to install two 3.5-inch, hot-swap, SCSI, 1-inch (26 mm) slim-high hard disk drives in the expansion unit, for use by the blade server.
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9. If you have not already done so, install the LSI device drivers for your operating system. LSI device drivers are on the Resource CD that comes with the BladeCenter unit. You can also get the latest version of the drivers from the IBM Support Web site at http://www.ibm.com/pc/support/.
(SCA) connector. Hot-swap-drive trays come with the hot-swap hard disk drives. For a list of SCSI hard disk drives supported by your blade server, go to the ServerProven list at http://www.ibm.com/pc/us/compat/. The following illustration shows how to install a SCSI hot-swap hard disk drive.
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2. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the depression at the top of the filler panel and pulling it away from the expansion unit. 3. Install the SCSI hot-swap hard disk drive: a.
Replacing a SCSI hot-swap hard disk drive If a hard disk drive in the storage expansion unit fails, you can replace it without turning off the blade server. Hard disk drive Drive handle Blade (in open position) Drive tray Filler panel Storage expansion unit...
Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
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5. Locate the battery on the system board. Battery 6. Remove the battery: a. Use your finger to press down on one side of the battery; then, slide the battery out from its socket. The spring mechanism will push the battery out toward you as you slide it from the socket.
Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. 9. Reinsert the blade server into the bay in the BladeCenter unit. 10. Turn on the blade server. 11.
Installing the blade server bezel assembly The following illustration shows how to install the bezel assembly on the blade server. Bezel-assembly release Bezel-assembly release Control-panel Control panel cable connector Complete the following steps to install the blade server bezel assembly. 1.
Closing the blade server cover Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed, or a SCSI storage expansion unit is installed. Do not attempt to override this protection. The following illustration shows how to close the blade server cover. Cover pins Complete the following steps to close the blade server cover:...
Installing the blade server in the BladeCenter unit Complete the following steps to install a blade server in the BladeCenter unit. Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. 1.
9. If desired, write identifying information on one of the user labels that come with the blade server; then, place the label on the BladeCenter bezel just below the blade server, as shown in the following illustration. User label Important: Do not place the label on the blade server or in any way block the ventilation holes on the blade server.
Some options have device drivers that you need to install. See the documentation that comes with your option for information about installing any required device drivers. Your blade server comes with one or two microprocessors installed on the system board. If your blade server comes with two microprocessors, or your blade server comes with one microprocessor and you have installed an additional microprocessor, your blade server can now operate as an SMP server.
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The following product is available for purchase: IBM Remote Deployment Manager Version 4.1 or later You can use the IBM Remote Deployment Manager (RDM) Version 4.1 or later product to install a BIOS update onto the blade server. For information about using this product, see “Using Remote Deployment Manager Version 4.1 or later”...
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v System Information Select this choice to display information about your blade server. When you make configuration changes through other options in the Configuration/Setup Utility program, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This choice is on the full Configuration/Setup Utility main menu.
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You can enable a virus-detection test that checks for changes in the boot record when the blade server starts. v Advanced Setup Select this choice to change settings for advanced hardware features. Important: The server might malfunction if these options are incorrectly configured.
v Exit Setup Select this choice to exit from the Configuration/Setup Utility program. If you have not saved the changes you have made in the settings, you are asked whether you want to save the changes or exit without saving them. Using passwords From the System Security choice, you can set, change, and delete a power-on password.
Firmware updates IBM will periodically make firmware updates available for your blade server. Use the following table to determine the methods you can use to install these firmware updates. Note: The current version of UpdateXpress does not provide support for the BladeCenter and blade server environment.
IBM Support Web site at http://www.ibm.com/pc/support/. Use the BladeCenter management-module Web interface to flash the service processor. The Web interface is described in the IBM Eserver BladeCenter Type 8677 Installation and User’s Guide on the IBM BladeCenter Documentation CD.
primary link is restored, the Ethernet traffic switches back to the primary Ethernet controller. (See your operating system device driver documentation for information about configuring for failover.) Important: To support failover on the blade server Ethernet controllers, the Ethernet switch modules in the BladeCenter unit must have identical configurations to each other.
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Complete the following steps to download the installation instructions: 1. Go to the IBM Support Web page at http://www.ibm.com/pc/support/. 2. From the Browse by product list on the IBM Support Web page, select Servers. 3. Under Select your product, from the Family list, select your server model;...
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BladeCenter CD-ROM drive and diskette drive, while the server operating system is running. See the documentation for the IBM Director product on the IBM Director CD that comes with the BladeCenter unit for more information. Note: See the BladeCenter HS20 Type 8832 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD that comes with your BladeCenter unit for more information.
The following table provides an abbreviated list of the error messages that might appear during POST. Note: See the “Diagnostics” in the BladeCenter HS20 Type 8832 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD that comes with your BladeCenter unit for more information about the POST error messages.
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Table 4. Abbreviated list of POST error messages (continued) POST message Failing device or problem found Suggested action Keyboard and keyboard controller v Verify that the keyboard/mouse/video select button LED on the front of the blade server is lit, indicating that the blade server is connected to the shared BladeCenter keyboard.
Verify that the monitor cable is connected to the video port on the BladeCenter you direct it to a working management module. Some IBM monitors have their own self-tests. If you suspect a blade server, or goes blank problem with your monitor, see the information that comes with the monitor for when you start some adjusting and testing instructions.
2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative. If the problem remains, call for service.
Local power control for the blade server is enabled (use the BladeCenter management-module Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to turn on. 2. If you just installed an option in the blade server, remove it, and restart the blade server.
The switch modules for the network interface being used are installed in the with the network. correct BladeCenter bays and are configured and operating correctly. See the IBM Eserver BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD for details.
Service processor problems Service processor symptom Suggested action Service processor reports a Shut down the operating system and turn off the blade server; then, remove the general monitor failure. blade server from the BladeCenter unit, wait for 30 seconds, reinstall the blade server in the BladeCenter unit, and restart the blade server.
Light Path Diagnostics table Use the following table to help determine the cause of the error and the action you should take. Note: Power is available to relight the Light Path Diagnostics LEDs for a short period of time after the blade server is removed from the BladeCenter unit. During that period of time, you can relight the Light Path Diagnostics LEDs for a maximum of 25 seconds (or less, depending on the number of LEDs that are lit and the length of time the blade server is removed from the...
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Table 5. Light Path Diagnostics (continued) Lit blade-error Cause Action DIMM x error A memory error occurred. Replace the DIMM indicated by the lit DIMM failure LED. Note: Multiple DIMM LEDs do not necessarily indicate multiple DIMM failures. If more than one DIMM LED is lit, reseat or replace one DIMM at a time until error goes away.
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your Eserver system, and whom to call for service, if it is necessary.
Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with Eserver and xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1.
IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
“Machine” includes Machine Code and Licensed Internal Code. This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE);...
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Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
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PEOPLE’S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section: Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and obligations arising from, or relating in any manner to,...
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Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of...
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The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
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2. as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.
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The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged).
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
OS/2 WARP Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel Corporation in the United States, other countries, or both.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Appendix C. Notices...
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POST (Power-on self test) (continued) error messages 56 LEDs power activity 15 problem 59, 60 blade system error 15 power-on password 48 control panel 15 Preboot eXecution Environment (PXE) option 46 information 15 disabling 46 location 15 enabling 46 power-on 16 problems system board 10 hardware 55...
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thermal material heat sink 28 trademarks 80 troubleshooting 55 charts 58 turning off the blade server 14 turning on the blade server 13 United States electronic emission Class A notice 81 United States FCC Class A notice 81 updating firmware 49 utility Configuration/Setup Utility program 45 PXE boot agent program, using 48...
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Part Number: 59P6556 Printed in U.S.A. (1P) P/N: 59P6556...