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Dell Precision Rack 7910 Owner's Manual
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Dell Precision Rack 7910 Owner's Manual

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Dell Precision Rack 7910
Owner's Manual
Regulatory Model: E31S
Regulatory Type: E31S001

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Summary of Contents for Dell Precision Rack 7910

  • Page 1 Dell Precision Rack 7910 Owner's Manual Regulatory Model: E31S Regulatory Type: E31S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................8 ........................8 Turning Off Your Computer 2 LCD panel features....................9 ............................9 Home screen ............................10 Setup menu ............................10 View menu 3 Documentation matrix..................11 4 Hard-drive indicator codes................12 5 Installing and removing system components..........14 ..........................
  • Page 4 .................. 37 Installing a hard drive into a hard-drive carrier ........................38 Optical drive (optional) ......................38 Removing the optical drive ......................39 Installing the optical drive ............................40 Cooling fans ........................40 Removing a cooling fan ........................41 Installing a cooling fan ....................
  • Page 5 ..................72 Removing the network daughter card ................... 74 Installing the network daughter card ............................74 Processors ........................75 Removing a processor ........................79 Installing a processor ..........................81 Power supply units ..........................81 Hot Spare feature ..................... 82 Removing the power supply unit blank ....................
  • Page 6 ..............110 When to use the Embedded System Diagnostics ..........110 Running the Embedded System Diagnostics from Boot Manager .....110 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................111 System diagnostic controls 8 Jumpers and connectors................112 ......................112 System board jumper settings .........................
  • Page 7 System Profile Settings screen details ..................135 System Security settings screen details ..................136 Miscellaneous Settings screen details 11 NIC indicator codes..................139 12 Power indicator codes.................. 140 13 Contacting Dell....................142 ..........................142 Contacting Dell ......................142 Quick Resource Locator (QRL)

  • Page 8: Working On Your Computer

    Working on Your Computer Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Shut down the operating system: • In Windows 8: – Using a touch-enabled device: Swipe in from the right edge of the screen, opening the Charms menu and select Settings.

  • Page 9: Lcd Panel Features

    LCD panel features NOTE: The LCD panel is present only on Precision Rack 7910 The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

  • Page 10: Setup Menu

    SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to display LCD error messages in a simplified user-friendly description. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Set home Select the default information to be displayed on the LCD Home screen.

  • Page 11: Documentation Matrix

    Install the operating system Operating system documentation at dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed...

  • Page 12: Hard-Drive Indicator Codes

    Hard-drive indicator codes Figure 2. Hard-drive indicators hard-drive activity indicator hard-drive status indicator hard drive Figure 3. Hard-drive indicators on the hard-drive tray backplane hard-drive activity indicator hard-drive status indicator hard-drive backplane on hard-drive tray NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.
  • Page 13 Drive-status indicator pattern (RAID only) Condition Blinks green two times per second Identifying drive or preparing for removal. Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on.

  • Page 14: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 15: System Overview

    • #2 Phillips screwdriver For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910 System Overview Figure 4. Front and Back View...
  • Page 16 Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the system power button power is on. The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.
  • Page 17 Allows you to connect USB devices to the system USB management port/ or provides access to the iDRAC Direct features. iDRAC Direct For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. The USB management port is USB 2.0-compliant.

  • Page 18: Front Bezel (Optional)

    Item Indicator, Button, or Icon Description Connector Serial connector Allows you to connect a serial device to the system. Video connector Allows you to connect a VGA display to the system. USB connector (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compliant.

  • Page 19: Installing The Front Bezel

    Figure 5. Removing and installing the front bezel bezel lock front bezel Installing the front bezel Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system. Secure the bezel with the keylock. Removing the system cover Ensure that you read the Safety...

  • Page 20: Installing The System Cover

    To see a video on removing and installing System Cover, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Cover Installing the system cover Ensure that you read the Safety instructions. To see a video on removing and installing System Cover, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Cover...

  • Page 21: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 22: Cooling Shroud

    Figure 6. Inside the system—Precision Rack 7910 cooling-fan (6) processor (2) DIMM (24) PCIe card holder internal USB port power supply unit (2) expansion-card riser (3) network daughter card expansion-card riser (2) 10. expansion-card riser (1) 11. hard-drive backplane Cooling shroud...

  • Page 23: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 24: System Memory

    Follow the procedure listed in After working inside your system. System memory Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 1866 MT/s, or 2133 MT/s depending on the following factors: •...
  • Page 25 Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12...

  • Page 26: General Memory Module Installation Guidelines

    The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in Maximum DIMM Rank/Channel Channel MT/s) 1.2 V RDIMM 2133, 1866, 1600, 1333 Dual rank or single rank 2133, 1866, 1600, 1333 Dual rank or single rank 1866, 1600, 1333 Dual rank or single rank...
  • Page 27 NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory configurations—single processor System DIMM size Number of DIMM rank, DIMM slot population capacity (in (in GB) DIMMs organization, and frequency 1R, x8, 2133 MT/s, 1R, x8, 1866 MT/s 1R, x8, 2133 MT/s, A1, A2...
  • Page 28 System DIMM size Number of DIMM rank, DIMM slot population capacity (in (in GB) DIMMs organization, and frequency NOTE: 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in slots A9 and A11.

  • Page 29: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 30 To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory-module socket. Figure 8. Removing memory module memory-module memory-module socket memory module socket ejector (2) To see a video on removing and installing memory module, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/DIMMs...

  • Page 31: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 32 4 through step 7 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets. Run the system memory test in the system diagnostics. To see a video on how to remove & install memory, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/DIMMs...

  • Page 33: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 34: Installing A 2.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 35: Installing Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 36: Removing A Hard Drive From A Hard-Drive Carrier

    Close the hard-drive carrier handle to lock the hard drive in place. To see a video on how to remove & install hard drives, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/HDD Removing a hard drive from a hard-drive carrier Keep the #1 Phillips screwdriver handy.

  • Page 37: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 38: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 39: Installing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 40: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 41: Installing A Cooling Fan

    To see a video on how to remove & install a fan or the fan assembly, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910/Fans Replace the cooling fan. Follow the procedure listed in After working inside your system.

  • Page 42: Removing The Cooling-Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43 (2) cooling-fan connector (6) guide pin on the chassis (6) To see a video on removing and installing a cooling-fan assembly, click http://www.Dell.com/QRL/ Server/PER730/Fans or scan the following QR code. Replace the cooling-fan assembly.

  • Page 44: Installing The Cooling-Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 45: Replacing The Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 46 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 47: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 48: Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 49: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Expansion Cards And Expansion-Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 51 Figure 20. Removing and installing an expansion card from expansion-card riser 2 or 3 expansion card expansion-card latch expansion-card riser power connector (for GPU cards) expansion-card connector To see a video on how to remove & install a PCI card and riser, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/PCI...

  • Page 52: Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Removing An Expansion Card From The Expansion-Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Installing An Expansion Card Into The Expansion-Card Riser 1

    To see a video on how to remove & install a PCI card and riser, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/PCI Installing an expansion card into the expansion-card riser 1 Ensure that you read the Safety...

  • Page 55: Removing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 56: Installing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 57 NOTE: To remove expansion-card risers 2 and 3, hold the edges of the expansion-card riser. NOTE: To ensure proper system cooling, the riser 1 blank must be installed in the riser 1 slot. Remove the riser 1 blank only if you are installing riser 1. Figure 23.
  • Page 58 Figure 24. Identifying connectors on the expansion card riser 1 expansion-card slot 1 expansion-card slot 2 expansion-card slot 3...
  • Page 59 Figure 25. Removing and installing the expansion card riser 2 power connector (for GPU cards) expansion-card riser 2 riser guide-back expansion-card riser 2 connector riser guide-front...
  • Page 60 Figure 26. Identifying connectors on the expansion card riser 2 expansion-card slot 4 expansion-card slot 5 power connector (for GPU cards)
  • Page 61 Figure 27. Removing and installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion-card riser 3 riser guide-back expansion-card riser 3 connector...

  • Page 62: Installing Expansion-Card Risers

    Figure 28. Identifying connectors on the expansion card riser 3 (default) expansion-card slot 6 expansion-card slot 7 power connector (for GPU cards) Figure 29. Identifying connectors on the expansion card riser 3 (alternate) expansion-card slot 6 power connector (for GPU cards) If applicable, remove or install an expansion card on the riser.

  • Page 63: Gpu Card Installation Guidelines

    NOTE: Internal GPU cards are supported on the Precision Rack 7910. • The Precision Rack 7910 must be installed with one processor for 5, 6, 7 PCIe slots. • If quantity 2 K6000 or K20 Cards are used along with 160 w processors, the system inlet temperature is restricted to 30 c to ensure adequate system cooling.

  • Page 64: Removing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Sd Vflash Media Card

    Locate the SD vFlash media slot on the system. For Precision Rack 7910 systems it is located on the back panel of the system. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the...

  • Page 66: Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Installing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Installing The Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Installing The Integrated Storage Controller Card

    Figure 33. Removing and installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage-controller card integrated storage controller card connector on the system board holder Replace the expansion-card riser 1. Replace the cooling shroud. Follow the procedure listed in After working inside your system.

  • Page 72: Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Ethernet connectors Replace the network daughter card. Follow the procedure listed in After working inside your system. To see a video on how to remove & install the network daughter card, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910/NDC...

  • Page 74: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76 Figure 35. Removing and installing a processor heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
  • Page 77 Figure 36. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5. unlock icon To remove the processor: a. Release the open first socket-lever near the unlock icon by pushing the lever down and out from under the tab.
  • Page 78 Figure 37. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and rotate the processor shield upward until the open first socket-release lever lifts up.

  • Page 79: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. d. Close the processor shield. e. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it..

  • Page 81: Power Supply Units

    NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated. The screw tension should be no more than 6 in-lb (6.9 kg-cm).

  • Page 82: Removing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83 Related video http://www.Dell.com/QRL/Server/PER730/PSU To see a video on how to remove & install the power supplies, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/PSU...

  • Page 84: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Hard-Drive Backplane

    Enter the correct time and date in the System Setup Time and Date fields. Exit the System Setup. To see a video on how to remove & install the system battery, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Battery Hard-drive backplane Depending on your system configuration: Precision Rack 2.5 inch (x8) HHD/SSD...

  • Page 87: Removing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 control-panel board control-panel connector cable USB connector cable Figure 44. Removing and installing the control panel—2.5 inch hard-drive system—PowerEdge R730 control panel control-panel board control-panel connector cable USB connector cable screw (2) vFlash media connector cable Locate and press the tabs on the information tag. Push the information tag out of the slot to remove it from the control panel.

  • Page 91: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92 CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.
  • Page 93 Replace the system board. Follow the procedure listed in After working inside your system. To see a video on how to remove & install the system board, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/MOBO...

  • Page 94: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Entering The System Service Tag Using System Setup

    Follow the procedure listed in After working inside your system. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/esmmanuals. Ensure that you: Use the Easy Restore feature to restore the service tag.

  • Page 96: Updating The Bios Version

    After the restore process is complete, BIOS prompts to restore the system configuration data. Do one of the following: • Press Y to restore the system configuration data. • Press N to use the default configuration settings. After the restore process is complete, the system reboots. Updating the BIOS version Copy the BIOS update file on a USB device.

  • Page 97: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Troubleshooting iDRAC Direct (USB XML configuration) For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals. Ensure your USB storage device is connect to the front USB Management Port, identified by icon.

  • Page 99: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 105: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
  • Page 109 (Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals).

  • Page 110: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 111: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/manuals.

  • Page 112: Jumpers And Connectors

    Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password. Table 4. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle.

  • Page 113: System Board Connectors

    System board connectors Figure 47. System board jumpers and connectors Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS_2 PSU 2 connector J_BP_SIG0 Backplane signal connector 0 J_BP0 Backplane power connector 0 J_SATA_CD Optical drive SATA connector J_SATA_TBU Tape backup unit SATA connector J_TBU Tape backup unit power connector J_PS_1...
  • Page 114 Item Connector Description J_USB USB connector J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC8 connector J_CYC System identification connector CYC_ID System identification button J_TPM_MODULE Trusted Platform Module connector J_RISER_2AX Riser 3 connector J_RISER_1AX Riser 1 connector J_RISER_2BX Riser 2 connector J_RISER_1BX Riser 1 connector J_RISER_3AX...

  • Page 115: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Specifications

    Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 117 Memory Specification 8 GB with a dual processor (minimum one DIMM module per processor) Maximum memory LRDIMMs Up to 768 GB with a dual processor Up to 256 GB with a single processor Table 8. Video Video Specification Video type Matrox G200eR2 Video memory 16 MB...
  • Page 118 Card Slots Specification NOTE: To use slots 1 through 4, both the processors must be installed. Slot 5 One full-height, full-length x8 link Riser 3 (default) Slot 6 One full-height, full-length x8 link Slot 7 One full-height, full-length x8 link Riser 3 (alternate for GPU) Slot 6 One full-height, full-length x16 link...
  • Page 119 Internal connectors Specification Internal USB One 4-pin, USB 3.0-compliant System power one 24-pin connector Power distribution board communication one six-pin connector Front panel control one 28-pin connector Systems fans six four-pin connectors Host card remote power control one two-pin connector CPU/Memory power four four-pin connectors Memory...
  • Page 120 Controls and Lights Specification off (no light) — The computer is not detecting a physical connection to the network. Network link integrity lights green light — A good connection at 10 Mbs exists between the (rear): network and the computer. orange light —...
  • Page 121 Table 18. Environmental Environmental Specification Temperature: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage -40 °C to 65 °C (-40 °F to 149 °F) Maximum 20°C/h (36°F/h) Restriction K6000/K20 cards + 160 w processor is limited to 30 c operating temperature maximum.

  • Page 122: System Setup

    NOTE: Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's boot order after completing troubleshooting. The computer has several keystroke options available during the POST process at the Dell Logo screen. These keystrokes make several options available.

  • Page 123: Dell Diagnostics

    After pressing the keystroke, the appropriate modules load and the PSA diagnostics run. If this passes, the standard Dell Diagnostics main menu appears. When exiting the diagnostics, the system reboots and returns to the installed operating system. Restarting the computer with the <Ctrl><Alt><Del> keystroke also returns the system to the normal boot sequence as well.

  • Page 124: System Bios Screen

    Option Description Service Tag Enables service tag of the system Settings System BIOS screen You can use the System BIOS screen to view BIOS settings as well as edit specific functions such as boot order, system password, setup password, setting RAID mode, and enabling or disabling USB ports. In the System Setup Main Menu, click System BIOS.

  • Page 125: Memory Settings Screen Details

    Menu Item Description System BIOS Displays the BIOS version installed on the system. Version System Displays the current revision of the Management Engine firmware. Management Engine Version System Service Displays the system Service Tag. System Displays the name of the system manufacturer. Manufacturer System Displays the contact information of the system manufacturer.

  • Page 126: Processor Settings Screen Details

    Menu Item Description NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 127 TDP refers to the maximum amount of power the cooling system is required to dissipate. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled NOTE: Depending on the number of installed CPUs, there may be up to four Turbo processor listings.

  • Page 128: Sata Settings Screen Details

    Menu Item Description Number of Cores Displays the number of cores per processor. SATA Settings screen details You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system. You can view the SATA Settings screen by clicking System Setup Main Menu → System BIOS → SATA Settings.
  • Page 129 Menu Item Description Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device.

  • Page 130: Boot Settings Screen Details

    Menu Item Description Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.

  • Page 131: Integrated Devices Screen Details

    Menu Item Description in order, as listed in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. Boot Options Configures the boot sequence and the boot devices. Settings Integrated NIC 1 Port 1 Partition 1 Boot Sequence Integrated NIC 1 Port 1 Partition 1 IBA XE Slot 0100 v2308 Embedded SATA Port Optical Drive I...
  • Page 132 Menu Item Description installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled. Current State of Displays the current state of the Embedded Video Controller. Current State of Embedded Video Embedded Video Controller is a read only field, indicating the current state for the Controller...

  • Page 133: Serial Communication Screen Details

    Menu Item Description • Enabled (default) • Disabled Serial Communication screen details You can use the Serial Communication screen to view the properties of the serial communication port. You can view the Serial Communication screen by clicking System Setup Main Menu → System BIOS → Serial Communication.
  • Page 134 Description the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.

  • Page 135: System Security Settings Screen Details

    Menu Item Description Cores for Controls the number of turbo boost enabled cores for processor 1. By default, the Processor 2 maximum number of cores is enabled. Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/ Mwait option is set to Enabled for all system profiles, except Custom. NOTE: This option can be disabled only if the C States option in Custom mode is disabled.

  • Page 136: Miscellaneous Settings Screen Details

    Menu Item Description NMI Button Enables or disables the NMI button on the front of the system. By default, the NMI Button option is set to Disabled. AC Power Sets how the system reacts after AC power is restored to the system. By default, Recovery the AC Power Recovery option is set to Last.
  • Page 137 Enabled option executes ISC and forces an immediate system reset so that ISC results can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC does not execute. Dell Wyse This option is enabled by default. P25BIOS Access Debug Menu Debug Error Lever —...
  • Page 138 Menu Item Description Memory RMT — Disabled...

  • Page 139: Nic Indicator Codes

    NIC indicator codes Figure 48. NIC indicators link indicator activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).

  • Page 140: Power Indicator Codes

    Power indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle and each DC power supply unit (when available) has an LED that serves as an indicator to show whether power is present or a power fault has occurred.
  • Page 141 Convention Power indicator Condition pattern NOTE: For AC power supplies, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to power on. Flashing amber Indicates a problem with the power supply unit.

  • Page 142: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.

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