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Voip Subsystem - Cisco uBR924 Installation Manual

Cable access router
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Chapter 4
Troubleshooting
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Note
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VoIP Subsystem

If you do not have dial tone when picking up a telephone or fax device connected to the Cisco uBR924
router's voice ports, ensure the router is using a Cisco IOS image that supports voice. For more
information on Cisco IOS images, refer to the release notes that accompanied the router; also refer to
the Cisco uBR924 Cable Access Router Software Configuration Guide.
Table 4-3 gives some general VoIP troubleshooting tips.
OL-0338-01 (3/2000)
If the subscriber intends to use America Online, double-click the TCP/IP component associated
with the dialup adapter. The TCP/IP Properties window appears with the IP Address tab in the
foreground.
Click the Obtain an IP address automatically button. The IP address for the dialup connection
will only be assigned when the connection is made. By default, the computer will be assigned an
IP address by the Cisco uBR924 router via DHCP.
When set up correctly, the Cisco uBR924 router is the default Internet connection
device. The subscriber might select the dialup adapter as an alternative connection
path.
Click OK. A dialog box appears, informing you for the change to become effective, the computer
must be rebooted.
Click Yes to reboot the computer.
Troubleshooting Subsystems
Cisco uBR924 Router Hardware Installation Guide
4-11

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