Page 1 Dell PowerEdge C6220 II Systems Hardware Owner’s Manual...
Page 2 Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
Page 3: Table Of Contents
Contents About Your System ..............13 Accessing System Features during Startup ..........13 Front-Panel Features and Indicators .............. 14 Hard-Drive Indicator Patterns ................. 18 Service Tag ......................21 Back Panel Features and Indicators .............. 24 System-Board Assembly Configurations ............26 LAN Indicator Codes ..................
Page 4 POST End Event ..................44 POST Error Code Event ................45 BIOS Recovery Event ................45 ME Fail Event ..................... 46 SEL Generator ID ..................46 Sensor Data Record ..................47 Other Information You May Need ..............52 C6220 Fresh Air Support ................52 C6220 II System Configuration Limitations by Intel Xeon Processor .
Page 5 SATA Configuration .................. 97 PCI Configuration ..................99 Embedded Network Devices ..............102 ISCSI Remote Boot ................. 104 Active State Power Management Configuration........ 105 PCI Slot Configuration ................106 USB Configuration .................. 107 Security Menu ....................108 Server Menu ..................... 111 Set BMC LAN Configuration ..............
Page 6 Removing a 3.5-inch Hard-Drive Blank ..........158 Installing a 3.5-inch Hard-Drive Blank ..........158 Removing a 2.5-inch Hard-Drive Blank ..........159 Installing a 2.5-inch Hard-Drive Blank ..........159 Removing a Hard-Drive Carrier ............. 160 Installing a Hard-Drive Carrier .............. 161 Removing a Hard Drive from a Hard-Drive Carrier......
Page 7 Installing a Processor ................178 Interposer Extender for 2U Node ..............179 Removing the Interposer Extender for 2U Node ......... 179 Installing the Interposer Extender for 2U Node ........180 Removing the Interposer Extender Tray for 2U Node ......182 Installing the Interposer Extender for 2U Node Tray ......
Page 8 Removing the LSI 9265-8i RAID Battery ..........212 Installing the LSI 9265-8i RAID Battery ..........213 Riser Card ......................214 Optional Riser Cards ................214 Removing the Riser Card for 1U Node ..........216 Installing the Riser card for 1U Node ........... 217 Cable Routing for Riser Card (1U Node) ..........
Page 9 Removing the Memory Modules ............240 Installing the Memory Modules ............242 System Battery ....................244 Replacing the System Battery ............... 244 System Board ....................246 Removing a System Board..............246 Installing a System Board ..............248 Cable Routing for Onboard SATA Cables (1U Node) ......249 Cable Routing for Onboard SATA Cables (2U Node with 3.5”...
Page 10 Removing the 2.5-inch Hard Drive Backplane for Expander Configuration ................... 287 Installing the 2.5-inch Hard Drive Backplane for Expander Configuration ........................295 Front Panels ..................... 296 Removing the Front Panel ..............296 Installing the Front Panel ............... 298 Sensor Boards ....................300 Removing the Sensor Board for 3.5”...
Page 11 Troubleshooting a Wet System ..............313 Troubleshooting a Damaged System ............314 Troubleshooting the System Battery ............315 Troubleshooting Power Supplies ..............316 Troubleshooting System Cooling Problems ..........316 Troubleshooting a Fan ..................317 Troubleshooting System Memory ..............318 Troubleshooting a Hard Drive ............... 320 Troubleshooting a Storage Controller ............
Page 12 Jumper Settings ....................340 System Configuration Jumper Settings on the C6220 II System Board340 System Configuration Jumper Settings on the C6220 System Board341 Direct Backplane Jumper Settings ............342 Getting Help ................343 Contacting Dell ....................343 Index .................... 344 Contents...
Page 13: About Your System
About Your System Accessing System Features during Startup The following keystrokes provide access to system features during startup. Note that the hot-keys of SAS/SATA card or PXE support are available in BIOS boot mode only. There is no hot-key to boot through the UEFI mode. Keystroke Description <F2>...
Page 14: Front-Panel Features And Indicators
Front-Panel Features and Indicators This system is designed with two types of system boards: C6220 II and C6220. The system supports the following configurations: Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards (C6220/C6220 II RAID Card & Onboard SATA Controller) Figure 1-2.
Page 15 Figure 1-3. Front Panel−3.5” x6 Hard Drives With Two System Board (C6220 Onboard SATA Controller) Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards (C6220/C6220 II RAID Card & Onboard SATA Controller) Figure 1-5. Front Panel−2.5” x16 Hard Drives With Two System Boards (C6220/C6220 II RAID Card) About Your System | 15...
Page 16 Figure 1-6. Front Panel−2.5” x12 Hard Drives With two System Board (C6220/C6220 II Onboard SATA Controller) NOTE: For more information on the direction details of the 2.5-inch hard drive expander configuration support, see the HDD Zoning configuration tool at dell.com/support. Item Indicator, Button Icon...
Page 17 Item Indicator, Button Icon Description Or Connector NOTE: On ACPI-compliant Power-on indicator/ system state indicator/ operating systems, turning off the power button for system system using the power button board 3 causes the system to perform a graceful shutdown before power to the system is turned off.
Page 18: Hard-Drive Indicator Patterns
Hard-Drive Indicator Patterns Figure 1-7. 3.5-inch Hard Drive Indicators hard-drive activity indicator hard-drive status indicator (green (green) and amber) Figure 1-8. 2.5-inch Hard Drive Indicators hard-drive status indicator (green hard-drive activity indicator and amber) (green) About Your System...
Page 19 Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Direct Hard-Drive Backplane Activity LED Status LED Hard Controller Function Drive Type Green Green Amber Onboard SATA2 Drive on-line Off/ Controller Blinking when active Fail LSI 9265 Slot Empty /LSI 2008 /SATA2 Drive On- Blinking /LSI 9210 line/Access...
Page 20 Table 1-2. Hard-Drive Status Indicators−For 2.5” Hard-Drive Backplane for Expander Configuration Hard Activity LED Status LED Controller Drive Function Green Green Amber Type LSI 9265 Slot Empty /LSI 2008 /SATA2 Drive On-line Blinking /LSI 9210 when active Drive Identify / Blinking Preparing for when active...
Page 21: Service Tag
Service Tag The Service Tag locations for 1U node, 2U node, and the chassis are as follows: Figure 1-9 Service Tag Location for 1U Node Figure 1-10 Service Tag Location for 2U Node About Your System | 21...
Page 22 Figure 1-11 Service Tag Location on the Left Front Panel Figure 1-12 Service Tag Location on the Chassis About Your System...
Page 23 The linkage of 12 hard drives for four system boards is presented as below. Refer to Front-Panel Features and Indicators on page 14 for other configurations. Figure 1-13 Service Tag Linkage NOTE: HDD’s under warranty would be linked to the appropriate service tag of the node.
Page 24: Back Panel Features And Indicators
Back Panel Features and Indicators Figure 1-14 Back Panel with Four System Boards Figure 1-15 Back Panel with Two System Boards Item Indicator, Button Icon Description Or Connector Power supply 2 1200 W/1400 W Power supply 1 1200 W/1400 W dual USB port Connect USB devices to the system.
Page 25 Item Indicator, Button Icon Description Or Connector and system board. Lights amber when the system needs attention due to a problem. LAN connector 1 Embedded 10/100/1000 NIC connectors. LAN connector 2 Embedded 10/100/1000 NIC connectors. Management port Dedicated management port. Serial port Connects a serial device to the system.
Page 26: System-Board Assembly Configurations
Item Indicator, Button Icon Description Or Connector system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds. System-Board Assembly Configurations Figure 1-16.
Page 27 Figure 1-19. Enumeration One System Board for 1U Node Figure 1-20. Enumeration Two System Boards for 2U Node Figure 1-21. Enumeration One System Board for 2U Node About Your System | 27...
Page 28: Lan Indicator Codes
LAN Indicator Codes Figure 1-22. LAN Indicators speed indicator link/activity indicator Component Indicator Condition Speed Solid amber Linking at 100Mbps speed indicator Solid green Linking at 1Gbps speed (maximum) Linking at 1Gbps speed. Blinking green Activity is present: Pre OS POST OS without driver OS with driver Blinking at speed relative to packet...
Page 29 Figure 1-23. LAN Indicators (Management Port) speed indicator link/activity indicator Component Indicator Condition Speed indicator Blinking green Linking at 100Mbps speed (maximum) Linking at 10Mbps speed Blinking amber No access Link/activity Solid green indicator LAN accessing / Link up Blinking green Idle About Your System | 29...
Page 30: Power And System Board Indicator Codes
Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5” hard drive and Figure 1-4 for 2.5” hard drive systems. For location of the LEDs on the back panel, see Figure 1-14 and Figure 1-15.
Page 31: Power Supply Indicator Codes
Power Supply Indicator Codes 1400W Power Supply Figure 1-24. Power Supply Status Indicator power supply AC power indicator Component Indicator Condition AC power Solid green System is on. indicator System is off. Blinking green AC off. About Your System | 31...
Page 32: 1200W Power Supply
1200W Power Supply Figure 1-25. Power Supply Status Indicator power supply AC power Indicator Component Indicator Condition AC power Solid green AC on. indicator Fault. Yellow AC off. About Your System...
Page 33: Bmc Heart Beat Led
BMC Heart Beat LED The system board provides BMC heart beat LED (LED17) for BMC debugs. The BMC heart beat LED is green. When the system AC power is connected, the LED lights. When BMC firmware is ready, the BMC heart beat LED blinks.
Page 34: Post Error Code
Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
Page 35 Error Code Error Message Error Cause Recovery Method 0012h Local Console Output Error Video device Make sure video initialization failed device is well 0013h ISA IO Controller Error ISA device's IO Make sure ISA initialization failed device is well 0014h ISA IO Resource Conflict ISA device's IO Make sure ISA...
Page 36 Error Code Error Message Error Cause Recovery Method Error KB device is well 0023h Memory Correctable Error Memory Reset power or correctable error be change new detected memory 0024h Memory Uncorrectable Memory Reset power or Error uncorrectable error change new be detected memory 0025h...
Page 37 Error Code Error Message Error Cause Recovery Method 002Fh No Microcode be Updated Processor Check processor microcode load stepping and failed microcode are match 8018h Sparing Mode is not be Memory sparing Change memory Configured!! Please check mode failed configuration for Memory Configuration!! sparing mode 8019h...
Page 38: System Event Log
System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Version Event Message Format Revision. 04h for this specification Sensor Type Processor Sensor Number Processor Sensor Number (depends on platform)
Page 39: Memory Ecc
Memory ECC Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification (IPMI 2.0) Sensor Type Memory Sensor Number...
Page 40: Pci-E Error
Byte Field Value Description Event Data3 DIMM bit-map locatation of bits Bit 0=1: DIMM1 error event Bit 1=1: DIMM2 error event … Bit7=1: DIMM8 error event PCI-E Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus# “ Byte Field Value Description NetFunLun...
Page 41: Ioh Core Error
IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification. Sensor Type OEM Defined Interrupt Sensor Number 71h: QPI Sensor ID (depend...
Page 42: Sb Error
SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification. Sensor Type Critical Interrupt Sensor Number SB Sensor ID (depend on platform) Event Direction...
Page 43: Post Start Event
POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification. Sensor Type System Event Sensor Number POST Start (depend on platform)
Page 44: Post End Event
POST End Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification. Sensor Type System Event Sensor Number POST End (depend on platform) Event Direction Bit 7: 0 = Assert Event Event Type Bit 6: 0 = Event Type Code...
Page 45: Post Error Code Event
POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format Revision. 04h for this Format Version specification. Sensor Type System Firmware Progress Sensor Number POST Error (depend on platform)
Page 46: Me Fail Event
Byte Field Value Description Event Data1 01h: OEM BIOS recovery Event Event Data2 01h:Start Recovery 02h:Recovery Success 03h:Load Image Fail 04h:Signed Fail Event Data3 FFh: Not Present ME Fail Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Event Message Format...
Page 47: Sensor Data Record
Sensor Data Record NOTE: The abbreviations used in the following table are: SI: Sensor Initialization DM: Deassertion Mask SC: Sensor Capabilities RM: Reading Mask AM: Assertion Mask TM: Settable/Readable Threshold Mask Event Log Only: the sensor will be only used to explain event log, and will show disable about sensor state.
Page 48 Record Sensor Sensor Sensor Event/Reading Offset Numbe Name Type Type 0007h 0x06 Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 0006h 0x07 5V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 0009h 0x08...
Page 49 Record Sensor Sensor Sensor Event/Reading Offset Numbe Name Type Type 000Dh 0x42 CPU2 Temp Temperature Threshold (01h) SI: 7Fh SC: 68h AM: (01h) 0A95h DM: 7A95h TM: 3838h 000Eh 0x43 DIMM Temperature Threshold (01h) SI: 7Fh SC: 68h AM: ZONE 1 (01h) 0A95h DM: 7A95h Temp...
Page 50 Record Sensor Sensor Sensor Event/Reading Offset Numbe Name Type Type 0x2F Session Session Audit Audit (2Ah) (Event Log Only) 0019h 0xA3 Sys Pwr Sensor-specific (6Fh) SI: 01h SC: 40h System ACPI Monitor Power State AM: 0021h DM: 0000h (22h) RM: 0021h Dynamic 0xB6 PSU1 Status Power Supply Sensor-specific (74h) SI: 67h SC: 40h...
Page 51 Record Sensor Sensor Sensor Event/Reading Offset Numbe Name Type Type Dynamic 0x64 Voltage(02h) Threshold(01h) Variable Dynamic 0xB1 Inlet Temp Temperature Threshold(01h) Variable (01h) Dynamic 0xB3 Input Voltage(02h) Threshold(01h) Variable Voltage Dynamic 0xB4 Input Current(03h) Threshold(01h) Variable Current Dynamic 0xB5 SC FW Management Sensor-specific Variable...
Page 52: Other Information You May Need
Getting Started Guide provides an overview of rack installation, system features, setting up your system, and technical specifications. NOTE: Always check for updates on dell.com/support/home and read the updates first because they often supersede information in other documents. C6220 Fresh Air Support...
Page 53  1U node can’t support PCI-E and Mezzanine card at the same time.  2U node only can be installed one PCI-E and Mezzanine card by each MB. NOTE: The full configuration includes two processors, sixteen DIMMs, one PCI-E card for 1U node/two PCI-E cards for 2U node, and one mezzanine card. Matrix of Fresh Air Support of 1U node with 3.5”...
Page 54 115W 12*HDD 12*HDD 8*HDD 4*HDD Full Full Full 16*DIMM, configuration configuration configuration w/o PCI-E card, w/o mezzanine card 130W (8 core) 12*HDD 10 * HDD 4*HDD 4*HDD Full Full Full 16*DIMM, configuration configuration configuration w/o PCI-E card, w/o mezzanine card 130W (4 core) 8*HDD 4*HDD...
Page 55 Matrix of Fresh Air Support of 1U node with 2.5” HDD configuration 10 ~ 30 °C 35 °C 40 °C 45 °C 24*HDD 24*HDD 8*HDD 4*HDD Full Full Full 16*DIMM, configuration configuration configuration w/o PCI-E card, w/o mezzanine card 24*HDD 24*HDD 16*HDD 4*HDD...
Page 56 w/o mezzanine card 130W (4 core) 16*HDD 4*HDD not support not support Full 16*DIMM, configuration w/o PCI-E card, w/ 1* mezzanine card 135W 8*HDD 4*HDD not support not support Full 16*DIMM, configuration w/o PCI-E card, w/o mezzanine card About Your System...
Page 57 Matrix of Fresh Air Support of 2U node with 3.5” HDD configuration 10 ~ 30 °C 35 °C 40 °C 45 °C 12*HDD 12*HDD 10*HDD 4 * HDD Full Full Full 16*DIMM, configuration configuration configuration w/ 2*PCI-E card, w/o mezzanine card 12*HDD 12*HDD...
Page 58 135W 12*HDD 8*HDD 4 * HDD not support Full Full 16*DIMM, configuration configuration w/ 2*PCI-E card, w/o mezzanine card Matrix of Fresh Air Support of 2U node with 2.5” HDD configuration 10 ~ 30 °C 35 °C 40 °C 45 °C 24*HDD 24*HDD 24*HDD...
Page 59 w/o mezzanine card 130W (4 core) 24*HDD 24*HDD 16*HDD 8*HDD Full Full Full 16*DIMM, configuration configuration configuration w/ 1*PCI-E card, w/o mezzanine 135W 8*HDD 16*HDD 4*HDD not support Full Full 16*DIMM, configuration configuration w/ 2*PCI-E card, w/o mezzanine card About Your System | 59...
Page 60: C6220 Ii System Configuration Limitations By Intel Xeon Processor
C6220 II System Configuration Limitations by Intel Xeon Processor E5-2600 v2 product family NOTE: The full configuration includes two processors, sixteen DIMMs, one PCI-E card for 1U node/two PCI-E cards for 2U node, and one mezzanine card. NOTE: To ensure the regular thermal in the system, when the processors are mixedly installed, the HDD configurations of the entire chassis follow the rules regarding to the sled which is installed with the most demanding processor.
Page 61 System Configuration Limitations by Intel Xeon Processor E5-2600 v2 product family Processor Bin 1U (1-4 Node) 2U (1-2 Node) 1U (1-4 Node) 2U (1-2 Node) 3.5” HDDs 3.5” HDDs 2.5” HDDs 2.5” HDDs 12* HDDs 12* HDDs 24* HDDs 24* HDDs E5-2660v2 Full Full...
Page 62: C6220 Ii Fresh Air Support
C6220 II Fresh Air Support NOTE: The full configuration for 1U node is equiped with one system board installed with two processors, sixteen DIMMs, one PCI-E card, and one mezzanine card. Matrix of Fresh Air Support of 1U node with 3.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C...
Page 63 Matrix of Fresh Air Support of 1U node with 3.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C 40 °C 45 °C E5-2600 130W 12* HDDs 8* HDDs 4* HDDs not support (8 core) Full Full 16 DIMMs configuration configuration E5-2600 v2...
Page 64 Matrix of Fresh Air Support of 1U node with 2.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C 40 °C 45 °C 24* HDDs 24* HDDs 20* HDDs 12* HDDs Full Full Full 16 DIMMs configuration configuration configuration w/o mezzanine or PCI-E card 24* HDDs...
Page 65 Matrix of Fresh Air Support of 2U node with 3.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C 40 °C 45 °C 12* HDDs 8* HDDs 4* HDDs Full configuration 16 DIMMs 8 DIMMs without 1 PCI-E card mezzanine card 12* HDDs 8* HDDs...
Page 66 Matrix of Fresh Air Support of 1U node with 2.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C 40 °C 45 °C E5-2600 135W 8* HDDs 8* HDDs not support not support Full 8 DIMMs configuration w/o PCI-E card, w/o mezzanine card Matrix of Fresh Air Support of 2U node with 2.5”...
Page 67: Micro Sd Card Socket Location
Matrix of Fresh Air Support of 2U node with 2.5” HDD configuration CPU Power 10 ~ 30 °C 35 °C 40 °C 45 °C E5-2600 130W 24* HDDs 24* HDDs 8* HDDs not support (8 core) Full Full 16 DIMMs E5-2600 v2 configuration configuration...
Page 68: Using The System Setup Program
Using the System Setup Program Start Menu The system employs the latest Insyde BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.
Page 69: Boot Manager
Boot Manager During BIOS POST, press F11 can enter Boot Manager to select boot device. Using the System Setup Program | 69...
Page 70 If UEFI OS was installed, the UEFI OS partition will be present on the boot option.  Boot Manager – UEFI Mode Using the System Setup Program...
Page 71: Console Redirection
 Boot Manager – Legacy Mode Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted the operating system. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.
Page 72: Enabling And Configuring Console Redirection
After reconnecting the console, if the display is abnormal it is recommended that you reflash the screen by pressing the <Ctrl><R>. The following are different modes for Console Redirection: External serial port. Internal serial connector as Serial Over LAN (SOL). BMC SOL.
Page 73  Remote Access: enabled  Serial port number: COM2 as SOL  Serial Port Mode: 115200 8, n, 1  Flow Control: None  Redirection After BIOS POST: Always  Terminal Type: VT100 To do this, see “Remote Access Configuration” on page 114. Note that the host and client need to have the same network section.
Page 74  IP Address: 192.168.001.003  Subnet Mask: 255.255.255.000  Gateway Address: 000.000.000.000 To do this, see “Set BMC LAN Configuration” on page 113. Note that the host and client need to have the same network section. To enable SOL feature in the mode of Shared-NIC, perform the following steps: Connect the LAN cable to NIC connector 1.
Page 75 Serial Port Connection List Setup Option Remote Serial Serial Port Signal Type Output Access Port Address Setting Number Serial Enabled COM1 3F8h/2F8h ttyS0 Console Serial Port Enabled COM1 2F8h/3F8h ttyS1 Redirection Enabled COM2 as 3F8h/2F8h ttyS1 BMC Serial Management Over LAN Port Enabled COM2 as...
Page 76: Main Menu
Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable.
Page 77 Option Description Service Tag Displays the service tag of the product. The service tag field should match what is physically on the service tag of the node. Asset Tag Displays the asset tag of the product. BIOS Version Displays the BIOS version. MRC Version Displays the version of MRC.
Page 78: Advanced Menu
Advanced Menu This option displays a table of items that defines advanced information about your system. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
Page 79: Power Management
Power Management Scroll to this item and press Enter to view the following screen: Option Description Power Management This field sets the System Power Management to (OS Control default) Maximum Performance mode, OS Control mode, or Node Manager mode. CPU Power Capping This option can decide the highest performance P-state (P-state 0 default) in OS.
Page 80: Chassis Power Management
Option Description (Balanced default) mode. This option works while the OS is not supported power management control of processor only. Chassis Power Management Option Description Chassis PSU Configuration The option provides management and monitoring of PSUs and the minimum set of requirements that this server must satisfy.
Page 81 Chassis PSU Configuration Enter the server BIOS setup screen. Enter Advanced/Power Management/Chassis Power Management/ Chassis PSU Configuration, and the following options are for Chassis PSU Configuration functions:  Required Power Supplies - Sets the number of power supplies that is required to run the servers in the chassis.
Page 82: Configuration Functions
Option Description Required Power Supplies This is the number of power supplied that is required to run the servers in the chassis. (The default is referring from FCB F/W thru BMC by IPMI command) Redundant Power Supplies This is the number of power supplied that is redundant.
Page 83 PSU’s capacity. (i.e. based on the number of PSUs and the max capacity of each PSU) The max capacity of each PSU is 1100 Watt or 1400Watt supportable. Therefore Power Budget will not exceed 2660 Watt in this system. (1400 * 2(max number of PSUs in chassis) * 0.95 = 2660 Watt) ...
Page 84 Using the System Setup Program...
Page 85 Option Description Power Budget Shows this chassis available power wattage. Chassis Level Capping Enables or disables the Chassis Level Capping. (Disabled default) (The default is referring from BMC) The capping value range limits at power budget of PSU Chassis Power Capping design.
Page 86 Emergency Throttling When the power emergency process starts, an event will be generated by FCB. And there is a record on the SELs. FCB monitors the error conditions such as "PSU lost over than the number of Redundant PSU", "PSU fail event (OC, UV, OT, …)", "Fan fail", "Ambient temp/Power abnormal", "MIC card"...
Page 87 Option Description Sets the sled level policy when emergency throttling event trigger.  Chassis Level: The option allows overriding the chassis level policy for a specific server. Sled Level Policy  Throttling: The compute sled throttling (Chassis Level default) when emergency throttling event trigger. ...
Page 88: Cpu Configuration
CPU Configuration Scroll to this item and press Enter to view the following screen: Using the System Setup Program...
Page 89 Using the System Setup Program | 89...
Page 90 Option Description Active Processor Cores This field controls the number of enabled core in each (All Cores default) processor. Frequency Ratio Sets frequency multiplier as maximum level. (Auto default) Downgrade- set multiplier 1~3 levels. Max CPUID Value Limit Some OS, which is (NT4), will fails if the value (Disabled default) returned in EAX is >3 when CPUID instruction is executed with EAX=0.
Page 91 Option Description C-States Enabled - The processor can operate in all available Power C States. (Enabled default) Disabled - There are no C States available for the processor. C1E State Enabled - The C1-E is enabled by default. (Enabled default) Disabled - The C1-E is disabled by users in their own liability.
Page 92 Option Description (Scorpion, Nemo only) Dial. (Off default) CPU RAPL Small Dial Power Limit (Watt#) = CPU RAPL Big Dial – CPU RAPL Small Dial. (Scorpion, Nemo only) (0 default) Prefetch Configuration Configures Prefetch. (Invisible if CPU do not support.) Using the System Setup Program...
Page 93 Prefetch Configuration Option Description Adjacent Cache Prefetch Includes MLC Spatial Prefetcher. (Enabled default) Disabled - The processor will only fetch the cache line that contains the data currently required by processor. Enabled - Enables the processor to fetch the adjacent cache line in the other half of the sector.
Page 94: Memory Configuration
Memory Configuration Scroll to this item and press Enter to view the following screen: Option Description Memory Frequency Memory frequency selections in MHz. (Auto default) Memory Throttling Mode Enables or disables the memory to run in closed-loop (Enabled default) thermal throttling mode. Memory Operating Mode Selects the type of memory operation if a valid memory (Optimizer Mode default)
Page 95 Option Description copied to the spare rank and the failed rank is disabled. With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 32 GB quad-rank DIMMs, the available system memory is: 32 GB x 16(DIMMs) –...
Page 96 Option Description NOTE: BIOS will auto restrict selection if DIMM does not support low voltage. NUMA Support Disabled – for BIOS setup to allow users enable the (Enabled default) node interleave option. This is for NUMA systems that allow memory interleaving across all processor nodes. Enabled –...
Page 97: Sata Configuration
SATA Configuration Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 97...
Page 98 Option Description Embedded SATA Controller Off – Disables the SATA controller. The token applies (AHCI default) to the first on-board SATA controller. – Enables the SATA controller. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode).
Page 99: Pci Configuration
Option Description Embedded SATA Link Rate Auto – Sets the SATA link rate at maximum as 6.0 Gbps. (Auto default) 1.5 Gbps – Sets the SATA link rate at minimum as 1.5 Gbps. For power consumption. 3.0 Gpbs – Sets the SATA link rate at minimum as 3.0 Gbps.
Page 100 NOTE: The PCI-E Gen2 x16 slot 1 and slot 2 are supported up to Gen2 5.0 Gigabits bandwidth. If user inserts Gen3 .0 devices into the 2 slots that will only train at Gen 2.0 speed, not Gen 3.0. Option Description Embedded Network Devices Configure embedded network devices.
Page 101 Option Description PCIe Generation Sets the PCI signaling rate at Gen3 8.0/Gen2 5.0/Gen1 (Gen3 default) 2.5 Gigabits bandwidth. VT for Direct I/O Enables/Disables I/O VTd Error. (Disabled default) SR-IOV Global Enable Enables/Disables BIOS support for SRIOV devices. (Disabled default) I/OAT DMA Engine Enables/Disables the I/O Acceleration Technology (Disabled default) (I/OAT) DMA Engine option.
Page 102: Embedded Network Devices
Option Description (Disabled default) network controller receives a magic packet. Note: Reboot on WOL feature is opened by customized, need EEPORM supported. Embedded Network Devices Option Description Embedded NIC1 Disabled – Disables the system’s primary embedded (Enabled with PXE default) network interface controller.
Page 103 Option Description iSCSI Remote Boot – Enables NIC1 with iSCSI Remote Boot. Embedded NIC2 Disabled – Disables the system’s secondary embedded (Enabled without PXE network interface controller. default) Enabled with PXE – Enables the system’s secondary embedded network interface controller (full-function), including its PXE boot-ROM.
Page 104: Iscsi Remote Boot
ISCSI Remote Boot Option Description iSCSI Initiator Name The worldwide unique name if the initiator. Only iqn. Format is accepted. Enable DHCP Disables/Enables DHCP. (Disabled default) Initiator IP Address Enters IP address in dotted-decimal notation. Initiator Subnet Mask Gateway Target IP Targets Name Target IP Address Enters IP address in dotted-decimal notation...
Page 105: Active State Power Management Configuration
Active State Power Management Configuration Option Description PCIe Slot ASPM Disabled - Controls the level of ASPM supported on the PCI-E Link of port 2. All entry is disabled. (Disabled default) L1 - Controls the level of ASPM supported on the given PCI-E Link of port 2.
Page 106: Pci Slot Configuration
Option Description L1 - Controls the level of ASPM supported on the given PCI-E Link of port11. L1 entry is enabled. NB-SB Link ASPM Disabled - Controls the level of ASPM supported on (L1 default) the NB-SB. All entry is disabled. L1 - Controls the level of ASPM supported on the NB- SB.
Page 107: Usb Configuration
USB Configuration Scroll to this item and press Enter to view the following screen: Option Description Embedded USB Controller Causes the BIOS to enable/disable the built-in USB (Enabled default) controller at system startup. USB Port with BMC This feature allows the users to electrically disable / (Enabled default) enable the internal USB port which contacts to BMC.
Page 108: Security Menu
Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: NOTE: A warning message popps up, which needs users to confirm the requirement before enabling “Prevent Back-flash”. Using the System Setup Program...
Page 109 Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed is displayed. If not, Not Installed is displayed. User Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays.
Page 110 Option Description retyped it correctly. If the password confirmation is incorrect, an error message appears. The password is stored in NVRAM after ezPORT completes. The password is required at boot time, or when the user enters the Setup utility. Change User Password Installs or changes the User password.
Page 111: Server Menu
Server Menu This page enables you to configure Server parameters. Scroll to this item and press Enter to view the following screen: Option Description Status of BMC Displays the BMC status. IPMI Specification Version Displays the IPMI specification version. BMC Firmware Version Displays the BMC firmware version.
Page 112 Option Description driver installation. Set BMC LAN Configuration Inputs for Set LAN Configuration command. Each item in this group may take considerable amount of time. Remote Access Configures Remote Access. Configuration Restore on AC Power Loss Power Off - After an AC power loss, when AC power is (Power On default) restored, the system will stay off.
Page 113: Set Bmc Lan Configuration
Set BMC LAN Configuration Select Set BMC LAN Configuration to view the following submenu: Option Description Channel Number Displays the channel number. Channel Number Status Displays the channel number status. BMC LAN Port Sets BMC LAN Port to dedicated-NIC or shared-NIC. Configuration (Shared-NIC default) BMC NIC IP Source...
Page 114: Remote Access Configuration
Remote Access Configuration Select Remote Access Configuration to view the following submenu: Using the System Setup Program...
Page 115 Option Description Remote Access Disabled - Serial Console Redirection Off. Enabled - Enables Serial Console Redirection. (Enabled default) Serial Port Number COM1- serial Console Redirection On, output to (COM2 as SOL default) COM1. See also token D7h. COM2 as SOL-serial Console redirection On, output to COM2.
Page 116: Boot Menu
Boot Menu This page enables you to set POST boot parameters. Scroll to this item and press Enter to view the following screen: Option Description Quiet Boot Enabled – Enables the display of the splash or summary screen, rather than the detail of the POST (Enabled default) flow.
Page 117: Exit Menu
Option Description (BIOS default) Firmware Interface (UEFI). Legacy – Enables booting to Legacy mode, ensures compatibility with operating systems that do not support UEFI. Boot Type Order Configures Boot Type Order, Network/ Hard Disk/ RAID/ USB Storage/ CD/ DVD ROM. Exit Menu Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 117...
Page 118: Command Line Interfaces For Setup Options
Customized default. Command Line Interfaces for Setup options The options of SETUP menu allow the user to control by system configuration utility (syscfg), the utility includes in Dell OpenManage Deployment Toolkit (DTK). Users can use the utility as following: ...
Page 119 of BMC LAN port as 10.106.42.120) Table 2-1. The D4 Token Table Token Setup option Description Embedded NIC1 Enables the system’s primary embedded network 002D interface controller (full-function), including its PXE boot-ROM. Embedded NIC1 Disables the system’s primary embedded network 002E interface controller.
Page 120 Token Setup option Description Embedded USB 008C Causes the BIOS to enable the built-in USB controller at Controller system startup. Embedded USB 008D Causes the BIOS to disable the built-in USB controller at Controller system startup. Restore on AC 00A1 After an AC power loss, when AC power is restored, the Power Loss system will stay off.
Page 121 Token Setup option Description Load Optimal 00D8 Requests a optimal default of SETUP values on the next Defaults boot. Legacy USB 00FE System does not provide legacy USB support for operating Support system. Legacy USB 00FF System provides legacy USB support for operating system. Support 0117 SATA Port0...
Page 122 Token Setup option Description Embedded Enables the SATA controller. Sets the device class code as 0139 RAID and executes the RAID Option ROM. This token SATA Controller applies to the first on-board SATA controller. Memory 013E Memory remapping relocates memory space behind PCI Remapping hole to the space above 4G with this feature disabled.
Page 123 Token Setup option Description Embedded SAS Enables the SAS controller. Sets the device class code as 0170 AHCI/RAID and executes the RAID Option ROM. This Controller token applies to on-board SAS controller. Adjacent Cache 0171 The processor will only fetch the cache line that contains Line Prefetch the data currently required by the processor.
Page 124 Token Setup option Description 01DB Embedded NIC2 Enables NIC2 with iSCSI Remote Boot. 01EA Turbo Mode Disables Intel's processor allows the processor core to increase its frequency. 01EB Turbo Mode Enables Intel's processor allows the processor core to increase its frequency. 01F0 Embedded NIC3 Disables the system’s third embedded network interface controller.
Page 125 Token Setup option Description Enables booting to legacy mode, ensures compatibility 022E Boot Mode with operating systems that do not support UEFI. Active 0231 All four cores of the processor are enabled. This is Processor Cores applicable for Quad-core processor only. Active Two cores of the processor are enabled.
Page 126 Token Setup option Description 025F Mirror Mode Memory Operating Mode set to support Memory mirroring. Advanced ECC 0260 Memory Operating Mode set to support Advanced ECC, Mode i.e. Lockstep, Chipkill. Coherent HT 026A Sets to support HyperTransport 1 specification. Link Speed Coherent HT 026B Sets to support HyperTransport 3 specification.
Page 127 Token Setup option Description DRAM 02A9 Disables DRAM references from triggering DRAM Prefetcher prefetch requests. DRAM 02AA Turns on the DRAM prefetch unit in the Northbridge. Prefetcher HW Prefetch Disables hardware prefetcher from considering software 02AB prefetches when detecting strides for prefetch requests. Training on SW HW Prefetch Enables Hardware prefetcher considers software prefetches...
Page 128 Token Setup option Description Data Reuse 02C8 Sets to disable for energy efficiency. Optimization QPI Bandwidth 02C9 Sets to Compute (Default) for computation-intensive Priority applications. QPI Bandwidth 02CA Sets to I/O for I/O-intensive applications. Priority DCU IP 02CE This field enables (Default) the DCU IP Prefetcher. Prefetcher DCU IP 02CF...
Page 129 Token Setup option Description Disable the manufacturing mode to bypass POST 4027 Manufacturing tasks/memory tests and F1/F2 prompts on specific error Mode messages. Used by Manufacturing; not for general customer use. 4033 Serial Port Mode Console Redirection baud rate will be set to 115,200 bits per second.
Page 130 Token Setup option Description 480A Cr6 State The C6 is disabled by user in their own liability. There will be warning message in both the BIOS Setup help text and the pop up message when the option is changing. 480B C6 State The C6 is enabled by default.
Page 131 Token Setup option Description Memory 4823 Detects the memory running speed from H/W designed Frequency (SPD, memory population). Memory 4824 Sets memory running speed ups to 800MHz. Frequency Memory 4825 Sets memory running speed ups to 1066MHz. Frequency Memory 4826 Sets memory running speed ups to 1333MHz.
Page 132 Token Setup option Description HDD Security 4830 Sets the HDD Security Freeze Lock to all of HDDs. Erase HDD Security 4831 Unlocks the HDD Security Freeze Lock to all of HDDs. Erase 4832 AHCI-AMD Supports AMD inbox AHCI driver. 4833 AHCI-MS Supports Microsoft inbox AHCI driver.
Page 133 Token Setup option Description Onboard LAN 4846 Controls the level of ASPM supported to on-board LAN. ASPM All entry disabled. Onboard LAN 4847 Controls the level of ASPM supported to on-board LAN. ASPM L0s entry enabled. Onboard LAN 4848 Controls the level of ASPM supported to on-board LAN. ASPM L1 entry enabled.
Page 134 Token Setup option Description Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot. 4851 L0s entry downstream and L1 enabled. ASPM NB-SB Link 4852 Controls the level of ASPM supported on the NB-SB. All ASPM entry disabled. NB-SB Link 4853 Controls the level of ASPM supported on the NB-SB.
Page 135 Token Setup option Description Disables the ROW in default, Reboot on WOL(ROW) is Reboot on WOL 485E a feature which repurposes the traditional Wake on LAN (ROW) (WOL) signal to reboot the motherboard. During system is in S0/S3 Enables the ROW, Reboot on WOL(ROW) is a feature state, when a WOL packet is received by the NIC, the 485F Reboot on WOL...
Page 136 Token Setup option Description 4880 Mezzanine Slot This feature will allow the users to electrically enable Mezzanine Slot. 4881 1st Boot Device Sets Hard Disk as first boot device. 4882 1st Boot Device Sets RAID as first boot device. 4883 1st Boot Device Sets USB Storage as first boot device.
Page 137 Token Setup option Description BMC LAN Port 48A3 Sets BMC LAN Port to Shared-NIC. Configuration BMC NIC IP 48A4 Sets BMC LAN to get LAN IP from Static mode. Source BMC NIC IP 48A5 Sets BMC LAN to get LAN IP from DHCP mode. Source 48A6 IPv6 Mode...
Page 138 Token Setup option Description 48B4 NMI on Error Enables BIOS to generate NMI when PCI-E uncorrectable errors occur. Memory 48B5 Indicates all DIMMs in the system are operating at 1.25 Operating volts. Voltage 48C0 Frequency Ratio Sets frequency multiplier as maximum level. 48C1 Frequency Ratio Downgrades frequency multiplier one level.
Page 139 Requests a energy efficiency settings of SETUP values on the next boot. 48DD Requests HPCC efficiency settings of SETUP values on the next boot. Dell will provide the settings before A-can BIOS. 48DE EFI Shell Requests the EFI Shell as first boot device on the next boot.
Page 140 Token Setup option Description 48E9 The HDD4 is used for 1st device of PXE boot on the next boot. 48EA The HDD5 is used for 1st device of PXE boot on the next boot. 48EB The HDD6 is used for 1st device of PXE boot on the next boot.
Page 141 Token Setup option Description 48F9 The RAID HDD14 is used for 1st device of PXE boot on the next boot. 48FA The RAID HDD15 is used for 1st device of PXE boot on the next boot. 48FB The RAID HDD16 is used for 1st device of PXE boot on the next boot.
Page 142 Token Setup option Description 4916 Chassis Level Default, set chassis level policy as throttling when Policy Emergency Throttling event trigger. 4917 Chassis Level Set chassis level policy as power off when Emergency Policy Throttling event trigger. 4918 Default, disables clock spread spectrum. 4919 Enables clock spread spectrum.
Page 143 Broadcast Get Device ID App (0x06) 0x01 Cold Reset App (0x06) 0x02 Warm Reset App (0x06) 0x03 Get Self Test Results App (0x06) 0x04 Manufacturing Test On App (0x06) 0x05 Set ACPI Power State App (0x06) 0x06 Get ACPI Power State App (0x06) 0x07 Get Device GUID...
Page 144 Set System Info Parameters App (0x06) 0x58 Get System Info Parameters App (0x06) 0x59 Get Channel Authentication App (0x06) 0x38 Capabilities Get Session Challenge App (0x06) 0x39 Active Session App (0x06) 0x3A Set Session Privilege Level App (0x06) 0x3B Close Session App (0x06) 0x3C Get Session Info...
Page 145 Chassis Control Chassis (0x00) 0x02 Chassis Reset Chassis (0x00) 0x03 Chassis Identify Chassis (0x00) 0x04 Set Front Panel Button Chassis (0x00) 0x0A Set Chassis Capabilities Chassis (0x00) 0x05 Set Power Restore Policy Chassis (0x00) 0x06 Set Power Cycle Interval Chassis (0x00) 0x0B Get System Restart Cause Chassis (0x00)
Page 146 Get Sensor Event Enable S/E (0x04) 0x29 Re-arm Sensor Events S/E (0x04) 0x2A Get Sensor Event Status S/E (0x04) 0x2B Get Sensor Reading S/E (0x04) 0x2D Set Sensor Type S/E (0x04) 0x2E Get Sensor Type S/E (0x04) 0x2F Set Sensor Reading And Event Status S/E (0x04) 0x30 FRU Device Commands...
Page 147 Get SEL Time Storage (0x0A) 0x48 Set SEL Time Storage (0x0A) 0x49 Get Auxiliary Log Status Storage (0x0A) 0x5A Set Auxiliary Log Status Storage (0x0A) 0x5B Get SEL Time UTC Offset Storage (0x0A) 0x5C Set SEL Time UTC Offset Storage (0x0A) 0x5D LAN Device Commands Set LAN Configuration Parameters...
Page 148 Firmware Update Phase 1 Firmware (0x08) 0x10 Firmware Update Phase 2 Firmware (0x08) 0x11 Firmware Update Phase 3 Firmware (0x08) 0x21 Get Firmware Update Status Firmware (0x08) 0x12 Get Firmware Version Firmware (0x08) 0x13 Set Firmware Update Status Firmware (0x08) 0x16 Table 2-3.
Page 149 Maximum Energy Efficiency Setup Menu Setting Performance (48DB) (48DC) Setup Page Setting Option Option Token Token Memory Operating 1.5 V 02B6 1.35V 02B7 Voltage /1.25V /48B5 SATA Embedded SATA Auto 4834 1.5 Gbps 4835 Configuration Link State Power Saving Features Disabled 0199 Enabled...
Page 150: Removing And Installing System Components
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 151: Recommended Tools
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 152: Closing The System
Grasp cover on both the sides with your palm on the traction pad, slide out and lift the cover away from the system. See Figure 3-1. Figure 3-1. Opening and Closing the System traction pad system cover securing screw cover release latch lock Closing the System Place the cover on the chassis and slide it to the front of the chassis until it snaps into place.
Page 153: Inside The System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 154: Cooling Fans
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 155 It is recommended to turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. Open the system. See “Opening the System” on page 151. Disconnect the fan’s power cable from the power distribution board 1. Note the routing of the cable through the cable tie as you remove them from the system.
Page 156 Disconnect the fan cable from the fan connector on the cooling-fan cage. See Figure 3-5. Lift the cooling fan with the sponge out of the cooling-fan cage. See Figure 3-5. Figure 3-5. Removing and Installing a Cooling Fan cooling-fan cage cooling fan 1 cooling fan 2 sponge...
Page 157: Installing A Cooling Fan
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 158: Hard Drives
Hard Drives Removing a 3.5-inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. NOTE: This section is applicable to systems with hot-swappable hard drives only. Pull the hard-drive blank out of the hard-drive bay. See Figure 3-6. Figure 3-6.
Page 159: Removing A 2.5-Inch Hard-Drive Blank
Removing a 2.5-inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. NOTE: This section is applicable to systems with hot-swappable hard drives only. Pull the handle to remove the 2.5-inch hard-drive blank out of the hard-drive bay.
Page 160: Removing A Hard-Drive Carrier
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 161: Installing A Hard-Drive Carrier
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 162 CAUTION: When installing a hard-drive carrier, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: To prevent data loss, ensure that your operating system supports hot-swappable drive installation.
Page 163: Installing A Hard Drive Into A Hard-Drive Carrier
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 164 Place the adapter assembly into the 3.5” hard-drive carrier. See Figure 3-11. Secure the adapter assembly to the 3.5” hard-drive carrier with three mach screws. See Figure 3-11 Figure 3-11. Removing and Installing a adapter assembly from the Hard-Drive Carrier adapter assembly mach screw (3) hard-drive carrier...
Page 165 SSD and occupied by the light pipe can be ignored. There is no quality or functional concern with the adapter assembly. Customer, Dell Factory, and Service team should take care when installing the assembly with 2.5” SDD into chassis. Removing and Installing System Components | 165...
Page 166: Power Supplies
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 167: Installing A Power Supply
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 168 Slide the new power supply into the chassis until the power supply is fully seated and the release lever snaps into place. See Figure 3-13. Connect the power cable to the power supply and plug the cable into a power outlet. NOTE: When installing a new power supply in a system with two power supplies, allow several seconds for the system to recognize the power supply and determine its status.
Page 169: System-Board Assembly
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 170: Installing A Dummy System-Board Tray
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 171: Installing A System-Board Assembly
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 172: Air Baffle
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 173: Installing The Air Baffle
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 174: Heat Sinks
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 175 Remove the system-board assembly. See “Removing a System-Board Assembly" on page 170. WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
Page 176: Installing The Heat Sink
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 177 Remove the heat sink, see "Removing the Heat Sink" on page 174. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Position your thumbs firmly over the processor socket-release levers and release the levers from the locked position.
Page 178: Installing A Processor
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 179: Interposer Extender For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 180: Installing The Interposer Extender For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 181 Replace the screws that secure the interposer extender for 2U node to the interposer-extender tray for 2U node. See Figure 3-21. Reconnect all the cables to the interposer extender for 2U node. See Figure 5-11. Replace the system-board assembly. See "Installing a System-Board Assembly"...
Page 182: Removing The Interposer Extender Tray For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 183: Installing The Interposer Extender For 2U Node Tray
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 184: Expansion-Card Assembly And Expansion Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 185 Remove the screw securing the expansion card. See Figure 3-24. Grasp the expansion card by its edges, and carefully remove it from the riser card. See Figure 3-24. If you are removing the card permanently, install an expansion-card slot cover over the empty expansion slot opening, and close the expansion-card latch.
Page 186: Installing The Expansion Card For 1U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 187: Removing The Expansion Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 188 Figure 3-26. Removing the Expansion-card Lock Cover for 2U Node expansion-card assembly screw (4) expansion-card lock cover expansion card Remove the screw securing the expansion card. See Figure 3-27. Grasp the expansion card by its edges, and carefully remove it from the riser card.
Page 189 Figure 3-27. Removing the Expansion Card for 2U Node expansion card screw riser card Removing and Installing System Components | 189...
Page 190 Install the expansion-card slot cover and screw securing the expansion- card bracket. See Figure 3-28. Figure 3-28. Installing the Expansion-card Slot Cover for 2U Node screw expansion-card slot cover expansion-card bracket Removing and Installing System Components...
Page 191: Installing The Expansion Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 192 Assembly" on page 170. Remove the four screws that secure the expansion-card assembly. Lift the expansion-card assembly away from the system-board assembly. Remove the screw securing the filler bracket. Grasp the filler bracket by its edges, and carefully remove it from the riser card.
Page 193: Pci-E Slot Priority
PCI-E Slot Priority The C6220 II system board is designed with only one mezzanine card slot, which is PCI-E Gen 3 x8 mezzanine slot 3, so there is no priority concern. Since the C6220 II system board can be assembled onto the 1U system- board tray or 2U system-board tray, follow the slot priority below: For the system with 1U C6220 II system-board assembly, only one PCI- E card can be installed in the PCI-E Gen3x16 slot 1.
Page 194: Raid Card
RAID Card The installation and removal procedures and cable routing for the RAID Cards including LSI 9265-8i with BBU, LSI 9210-8i HBA and LSI 9285-8e with BBU are similar; refer to the indications for details. Summary of LSI 9265-8i with RAID Battery, LSI 9210-8i HBA and LSI 9285-8e with RAID Battery Card Removal BBU Removal...
Page 195: Lsi 9265-8I Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 196 Figure 3-30. Removing the LSI 9265-8i Card Assembly for 1U Node LSI 9265-8i-card assembly screw (4) system-board assembly Remove the screw securing the LSI 9265-8i card. See Figure 3-31. Grasp the LSI 9265-8i card by its edges, and carefully remove it from the riser card.
Page 197 Figure 3-31. Removing the LSI 9265-8i Card expansion-card slot cover screw LSI 9265-8i card riser card Removing and Installing System Components | 197...
Page 198: Installing The Lsi 9265-8I Card For 1U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 199: Cable Routing For Lsi 9265-8I Card (1U Node)
10 Replace the four screws that secure the LSI 9265-8i card assembly. 11 Install the system-board assembly. See "Installing a System-Board Assembly" on page 171. Cable Routing for LSI 9265-8i Card (1U Node) Connect the mini-SAS cable to the LSI 9265-8i card, and connect the other end of the cable to the corresponding connector on the system board.
Page 200 Figure 3-32. Cable Routing for LSI 9265-8i Card (1U Node) From Item Cable (LSI 9265-8i Card) (RAID Battery and System Board) Mini-SAS Mini-SAS connector SAS/SATA input cable 0~3(J2B1) connector 0 Mini-SAS Mini-SAS connector SAS/SATA input /SGPIO cable 4~7 (J2B2) connector 4&5 and SGPIO in 2 RAID battery RAID battery connector...
Page 201 Press down on the cables, and ensure the cables are routed lower than the height of the CPU heat sinks. Figure 3-33. Cable Routing Down (1U Node) Removing and Installing System Components | 201...
Page 202: Removing The Lsi 9265-8I Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 203 Figure 3-34. Removing the LSI 9265-8i Card Assembly for 2U Node LSI 9265-8i-card assembly screw (5) system-board assembly Remove the four screws securing the LSI 9265-8i card lock cover. See Figure 3-35. Remove the LSI 9265-8i card lock cover. SeeFigure 3-35. Removing and Installing System Components | 203...
Page 204 Figure 3-35. Removing the LSI 9265-8i Card Lock Cover LSI 9265-8i-card assembly screws (4) expansion-card lock cover Removing and Installing System Components...
Page 205 Remove the screw securing the LSI 9265-8i card. See Figure 3-36. Grasp the LSI 9265-8i card by its edges, and carefully remove it from the riser card. See Figure 3-36. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and close the expansion-card latch.
Page 206: Installing The Lsi 9265-8I Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 207: Cable Routing For Lsi 9265-8I Card (2U Node)
11 Install the system-board assembly. See “Installing a System-Board Assembly” on page 171. Cable Routing for LSI 9265-8i Card (2U Node) Connect the mini-SAS&SGPIO cable to the LSI 9265-8i card, and connect the other end of the cable to the corresponding connectors on the interposer extender for 2U node.
Page 208 NOTE: When connecting the RAID battery cable, the BBU interposer card should be installed on the LSI 9265-8i card. The BBU interposer card in the figure below is just for you reference. Figure 3-37. Cable Routing for LSI 9265-8i Card (2U Node) Item Cable From...
Page 209 Press down on the cables, and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node. Figure 3-38. Cable Routing Down (2U Node) Removing and Installing System Components | 209...
Page 210: Lsi 9265-8I Raid Battery
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 211 skip to step 5; for 2U node, continue the steps. Remove the interposer extender for 2U node. See “Removing the Interposer Extender for 2U Node” on page 179. Remove the interposer extender tray for 2U node. See “Removing the Interposer Extender Tray” on page 182. Disconnect the cable connecting to the LSI 9265-8i card.
Page 212: Installing The Lsi 9265-8I Raid Battery Assembly
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 213: Installing The Lsi 9265-8I Raid Battery
Interposer Extender Tray” on page 182. Remove the LSI 9265-8i RAID battery assembly. See “Removing the LSI 9265-8i RAID battery Assembly” on page 210. Remove the screws securing the LSI 9265-8i RAID battery to the LSI9265-8i RAID battery carrier. See Figure 3-41. Lift the LSI 9265-8i RAID battery carrier away from the LSI9265-8i RAID battery carrier.
Page 214: Riser Card
When replacing the LSI 9265-8i RAID battery for 1U node, skip to step 9; for 2U node, continue the steps. Replace the interposer-extender tray. See “Removing the Interposer Extender Tray” on page 182. Replace the interposer extender for 2U node. See “Removing the Interposer Extender for 2U Node”...
Page 215 Figure 3-44. 2U Riser card for 2U Node PCI-E Gen 3 x16 USB connector Micro SD card socket Removing and Installing System Components | 215...
Page 216: Removing The Riser Card For 1U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 217: Installing The Riser Card For 1U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 218: Removing The Riser Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 219 Remove the two screws securing the 1.5U riser card to the expansion- card bracket. See Figure 3-47. Pull the 1.5U riser card away from the expansion-card bracket. See Figure 3-47. Figure 3-47. Removing and Installing the 1.5U Riser card screw (2) expansion-card bracket card holder 1.5U riser card...
Page 220: Installing The Riser Card For 2U Node
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 221: Cable Routing For Riser Card (2U Node)
Install the expansion card. See “Installing the Expansion Card for 2U Node” on page 191. Replace the system-board assembly. See “Installing a System-Board Assembly” on page 171. Cable Routing for Riser Card (2U Node) Connect the USB cable to the 2U riser card, and connect the other end of the cable to the corresponding connectors on the system board.
Page 222: Optional Mezzanine Cards
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 223: Installing The Lsi 2008 Sas Mezzanine Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 224: Cable Routing For Lsi 2008 Sas Mezzanine Card (1U Node)
Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node) Connect the mini-SAS&SGPIO cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the corresponding connectors on the system board. See Figure 3-51. Connect the mini-SAS cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the corresponding connector on the system board.
Page 225: Cable Routing For Lsi 2008 Sas Mezzanine Card (2U Node)
Press down on the cables, and ensure the cables are routed lower than the height of the CPU heat sinks. Figure 3-52. Cable Routing Down for LSI 2008 SAS Mezzanine Card (1U Node) Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node) Connect the mini-SAS cable to the LSI 2008 SAS mezzanine card, and connect the other end of the cable to the corresponding connector on the system board.
Page 226 Figure 3-53. Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node) Item Cable From (LSI 2008 SAS (RAID Battery, Mezzanine Card) Interposer Extender for 2U Node, and System Board) Mini-SAS Mini-SAS connector SATAII connectors /SGPIO cable 4~7 (J4) 0~3 and SGPIO 1 connector on the interposer extender for 2U node...
Page 227 Press down on the cables, and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node. Figure 3-54. Cable Routing Down for LSI 2008 SAS Mezzanine Card (2U Node) Removing and Installing System Components | 227...
Page 228 When securing the cable tie, make the cable tie go through the second air hole (from the bottom to the top) and then tighten it to encircle one of the mini-SAS cables. Ensure the other mini-SAS cable is held by the cable-tie clip.
Page 229: Removing The 1Gbe Mezzanine Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 230 screw (3) expansion-card bracket system-board assembly Remove the screws that secure the 1GbE mezzanine card assembly. See Figure 3-57. Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board. See Figure 3-57. Figure 3-57. Removing and Installing the 1GbE mezzanine card assembly screw (4) 1GbE mezzanine card assembly card bridge board...
Page 231: Installing The 1Gbe Mezzanine Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 232: Removing The 10Gbe Mezzanine Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 233 Remove the screws that secure the expansion-card bracket. See Figure 3-59 for 1U node. See Figure 3-25 for 2U node. Lift the expansion-card bracket out of the system-board assembly. See Figure 3-59 for 1U node. See Figure 3-25 for 2U node. Figure 3-59.
Page 234 Remove the screws that secure the 10GbE mezzanine card assembly. See Figure 3-60. Lift the 10GbE mezzanine card assembly away from the card bridge board on the system board. See Figure 3-60. Figure 3-60. Removing and Installing the 10GbE mezzanine card assembly screw (4) 10GbE mezzanine card assembly card bridge board...
Page 235: Installing The 10Gbe Mezzanine Card
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 236: Mezzanine-Card Bridge Board
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 237: Installing The Mezzanine-Card Bridge Board
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 238: System Memory
System Memory Each system board has sixteen DDR3 memory module sockets for the installation of up to sixteen unbuffered or registered DDR3-1333MHz (1600MHz @2 memory modules per channel) memory modules to support processor 1 and processor 2. See “C6220 II System Board Connectors” on page 325 and “C6220 System Board Connectors”...
Page 239 Figure 3-63. DIMM Slot Locations DIMM_A3 DIMM_A7 DIMM_A4 DIMM_A8 DIMM_B1 DIMM_B5 DIMM_B2 DIMM_B6 DIMM_B3 DIMM_B7 DIMM_B4 DIMM_B8 DIMM_A1 DIMM_A5 DIMM_A2 DIMM_A6 Table 3-2. Memory Module Configurations for Single Processor Processor 1 Memory Module − − − − − − − √...
Page 240: Removing The Memory Modules
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 241 See “Removing the LSI 9265-8i RAID battery Assembly” on page 210. Locate the memory module sockets. See Figure 3-64. CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. To avoid damaging components on the memory module, remove only one memory module at a time.
Page 242: Installing The Memory Modules
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 243 Figure 3-65. Installing a Memory Module memory module alignment key memory module socket ejector (2) Replace the air baffle. See “Installing the Air Baffle ” on page 173. Replace the system-board assembly. See “Installing a System-Board Assembly” on page 171. Removing and Installing System Components | 243...
Page 244: System Battery
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 245 Figure 3-66. Replacing the System Battery system battery positive side of battery connector negative side of battery connector Replace the system-board assembly. See “Installing a System-Board Assembly” on page 171. Enter the System Setup program to confirm that the battery is operating properly.
Page 246: System Board
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 247 Figure 3-67. Removing and Installing the System Board screw (8) system board system-board assembly Removing and Installing System Components | 247...
Page 248: Installing A System Board
Installing a System Board Unpack the new system board. Holding the system board by the edges, slide the system board into the system-board assembly. Replace the eight screws to secure the system board to the system- board assembly. Transfer the processors to the new system board. See “Removing a Processor”...
Page 249: Cable Routing For Onboard Sata Cables (1U Node)
Cable Routing for Onboard SATA Cables (1U Node) Connect the onboard SATA cables to the system board, and connect the other end of the cable to the corresponding connectors on the system board. See Figure 3-68. Figure 3-68. Cable Routing for Onboard SATA Cables (1U Node) From Item Cable...
Page 250 Press down on the cables, and ensure the cables are routed lower than the height of the CPU heat sinks. Figure 3-69. Cable Routing Down for Onboard SATA Cables (1U Node) Removing and Installing System Components...
Page 251: Cable Routing For Onboard Sata Cables (2U Node With 3.5" Hdds)251
Cable Routing for Onboard SATA Cables (2U Node with 3.5” HDDs) Connect the onboard SATA cable to the system board, and connect the other end of the cable to the corresponding connectors on the other side of the system board. See Figure 3-70. Connect the onboard SATA cable to the system board, and connect the other end of the cable to the corresponding connectors on the interposer extender for 2U node.
Page 252 Press down on the cables, and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node. Figure 3-71. Cable Routing Down for Onboard SATA Cables (2U Node with 3.5 HDDs) Removing and Installing System Components...
Page 253: Cable Routing For Onboard Sata Cables (2U Node With 2.5" Hdds)253
Cable Routing for Onboard SATA Cables (2U Node with 2.5” HDDs) Connect the onboard SATA cable to the system board, and connect the other end of the cable to the corresponding connectors on the other side of the system board. See Figure 3-72. Connect the onboard SATA cable to the system board, and connect the other end of the cable to the corresponding connectors on the other side of the system board.
Page 254: Power Distribution Boards
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 255 Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. Remove the screw that secures the power cable cover to the power distribution board 1.
Page 256 Remove the four screws that secure the power cables to the power distribution board 1. See Figure 3-74. Figure 3-74. Removing and Installing the Power Cables screw (4) power cables (4) Removing and Installing System Components...
Page 257 Remove the screws securing the power distribution board 1 to the system. See Figure 3-75. Lift the power distribution board 1 out of the system. See Figure 3-75. Figure 3-75. Removing and Installing the Power Distribution Board 1 power distribution board 1 screw (8) Removing and Installing System Components | 257...
Page 258 10 Lift the power distribution board connector from the system. See Figure 3-76. Figure 3-76. Removing and Installing the Power Distribution Board Connector power distribution board connector power distribution board 2 11 Disconnect all the cables from the power distribution board 2. See Figure 3-73.
Page 259: Installing A Power Distribution Board
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 260 CAUTION: If removed, you must replace the power distribution board 2 and the power distribution board-connector before replacing the power distribution board If removed, first place the power distribution board 2 in the system. See Figure 3-77. Otherwise skip to step 5. NOTE: To install the power distribution board 2 below the power distribution board 1, angle the board during installation.
Page 261: Cable Routing For Power Distribution Board
Cable Routing for Power Distribution Board Cable routings for power distribution board 1 (top) and power distribution board 2 (bottom) in the 1U node system and 2U node system are the same. The following figure shows an example using a 1U node system. Figure 3-78.
Page 262 Item Cable From (Power Distribution Boards) Hard-drive Hard-drive backplane Backplane backplane power connector (J84) power cable Hard-drive Hard-drive backplane Backplane backplane power connector (J29) power cable Power Control connector (J31) Power distribution distribution board 2 board cable I2C cables System board control Middle planes connectors (J5&J6) Backplane...
Page 263 Figure 3-79. Cable Routing−Power Distribution Board 2 (Bottom) Item Cable From (Power Distribution Board Ground Power distribution board Middle planes power cables 12V power Power distribution board Middle planes cables Removing and Installing System Components | 263...
Page 264: Middle Planes
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 265 Figure 3-80. Removing and Installing the Middle-Wall Bracket middle-wall bracket screw (6) Disconnect all the cables from the upper middle plane. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
Page 266 Figure 3-81. Removing and Installing the Power Cable Cover screw power cable cover 10 Remove the four screws that secure the power cables to the upper middle plane. See Figure 3-82. Figure 3-82. Removing and Installing the Power Cables power cables (4) screw (4) Removing and Installing System Components...
Page 267 11 Remove the screws that secure the upper middle plane to the middle plane holder. See Figure 3-83. 12 Lift the upper middle plane out. See Figure 3-83. Figure 3-83. Removing and Installing the Upper Middle Plane screw (8) upper middle plane Removing and Installing System Components | 267...
Page 268 13 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-84. 14 Lift the mid-plane holder support out of the chassis. See Figure 3-84. Figure 3-84. Removing and Installing the Mid-plane Holder Support screw (3) mid-plane holder support Removing and Installing System Components...
Page 269 15 Remove the screws that secure the mid-plane holder to the chassis. See Figure 3-85. 16 Lift the mid-plane holder out of the chassis. See Figure 3-85. Figure 3-85. Removing and Installing the Mid-plane Holder screw (6) mid-plane holder 17 Disconnect all the cables from the lower middle plane. Note the routing of the cable on the chassis as you remove them from the system.
Page 270: Installing The Middle Planes
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 271 Secure the screws that secure the power cables to the lower middle plane. Replace the power cable cover to the lower middle plane. Place the middle plane holder into the chassis. See Figure 3-85. Replace the screws that secure the middle plane holder to the chassis. See Figure 3-85.
Page 272 18 Installing a Cooling Fan” on page 157. 19 Replace the system-board assemblies. See “Installing a System-Board Assembly” on page 171. 20 Close the system, see “Closing the System” on page 152. 21 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
Page 273: Cable Routing For Middle Plane To Direct Hard-Drive Backplane
Cable Routing for Middle Plane to Direct Hard-Drive Backplane Figure 3-87. Cable Routing−Top Middle Plane to Direct Backplane for 12 x3.5” Hard-Drive Configuration Item Cable From (Top Middle Plane) (Direct Backplane) Hard-drive mini-SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors 1, 2 and 3 cable (hard drive 1, 2, 3 and 4)
Page 274 Figure 3-88. Cable Routing−Bottom Middle Plane to Direct Backplane for 12 x3.5” Hard-Drive Configuration Item Cable From (Bottom Middle Plane) (Direct Backplane) Hard-drive mini-SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors 1, 2 and 3 cable (hard drive 1, 2, 3 and 4) for system board 2...
Page 275 Figure 3-89. Cable Routing−Top Middle Plane to Direct Backplane for 24 x2.5” Hard-Drive Configuration Removing and Installing System Components | 275...
Page 276 Item Cable From (Top Middle Plane) (Direct Backplane) Hard-drive Mini-SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors 1 to 4 for cable (hard drive 1, 2, 3 and 4) system board 1 (from (J1) right to left) Hard-drive Mini-SAS connector for SATA2 hard drive...
Page 277 Figure 3-90. Cable Routing−Bottom Middle Plane to Direct Backplane for 24 x2.5” Hard-Drive Configuration Item Cable From (Bottom Middle Plane) (Direct Backplane) Hard-drive Mini-SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors 1 to 4 for cable (hard drive 1, 2, 3 and 4) system board 2 (from...
Page 278: Cable Routing For Middle Plane To 2.5" Hard-Drive Backplane For Expander Configuration
Item Cable From (Bottom Middle Plane) (Direct Backplane) Hard-drive Mini-SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors 5 to 6 for cable (hard drive 5 and 6) (J4) system board 4 (from right to left) Cable Routing for Middle Plane to 2.5”...
Page 279 From Item Cable (Top Middle Plane) (Expander Card) Hard-drive Mini-SAS connector for Mini-SAS connector backplane system board 1 (J1) ( 0~3) for system cable board 1 Hard-drive Mini-SAS connector for Mini-SAS connector backplane system board 3 (J3) (8~11) for system cable board 3 Figure 3-92.
Page 280: Direct Backplanes
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 281 Disconnect all the cables from the backplane. See Figure 3-93 for 3.5- inch hard drives and Figure 3-94 for 2.5-inch hard drives. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
Page 282 Figure 3-94. Back View of the 2.5” Direct Backplane backplane power connector for system fan board connector power supply 1 SATA2 hard drive connectors 1 to 6 SATA2 hard drive connectors 1 to 6 for system board 4 (from right to left) for system board 3 (from right to left) SATA2 hard drive connectors 1 to 6...
Page 283 Disconnect front panel cables from the power distribution board. See Figure 3-78. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. Remove the screws that secure the hard-drive cage to the chassis.
Page 284 Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-96. Remove the hard-drive cage from the chassis. See Figure 3-96. Figure 3-96. Removing and Installing the Hard-Drive Cage Cable Routing for Middle Plane to Direct Backplane hard-drive cage front-panel assembly (2) screw (2)
Page 285: Installing The Direct Backplane
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 286 Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-96. Connect all the cables to the backplane. See Figure 3-93 for 3.5-inch hard drives and Figure 3-94 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
Page 287: 2.5-Inch Hard Drive Expander Configuration
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 288 Disconnect all the cables from the backplane and expander card. See Figure 3-98 and Figure 3-99 for 2.5-inch hard drives expander configuration. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
Page 289 Figure 3-99. Top View of the Expander Card Power control connector mini-SAS connector (4~7) mini-SAS connector (12~15) mini-SAS connector (8~11) mini-SAS connector (0~3) Disconnect front panel cables from the power distribution board. See Figure 3-108. Note the routing of the cable on the chassis as you remove them from the system.
Page 290 Remove the screws that secure the hard-drive cage to the chassis. See Figure 3-100. Figure 3-100. Removing and Installing the 2.5” Hard-Drive Backplane for Expander Configuration hard-drive cage screw (2) Removing and Installing System Components...
Page 291 Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-101. Remove the hard-drive cage from the chassis. See Figure 3-101. Figure 3-101 Removing and Installing the 2.5” Hard-Drive Cage for Expander Configuration hard-drive cage front-panel assembly (2) screw (2) Removing and Installing System Components | 291...
Page 292 Remove the screws that secure the expander card assembly to the hard- drive cage. See Figure 3-102. Figure 3-102. Removing and Installing the screws securing the expander card assembly to the hard-drive cage hard-drive cage screw (6) Removing and Installing System Components...
Page 293 10 Remove the expander card assembly from the hard-drive cage. See Figure 3-103. Figure 3-103. Removing and Installing the 2.5” Hard-Drive Expander Card Assembly from the Hard-Drive Cage hard-drive cage expander card assembly Removing and Installing System Components | 293...
Page 294 11 Remove the screws that secure the backplane for expander configuration to the hard-drive cage. See Figure 3-104. 12 Remove the backplane for expander configuration from the hard-drive cage. See Figure 3-104. Figure 3-104. Removing and Installing the Backplane for Expander Configuration from the Hard-Drive Cage hard-drive cage 2.5-inch hard-drive backplane...
Page 295: Installing The 2.5-Inch Hard Drive Backplane For Expander Configuration
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 296: Front Panels
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 297 Remove the screws that secure the front-panel assembly to the hard- drive cage. See Figure 3-105. 10 Remove the front-panel assembly from the hard-drive cage. See Figure 3-105. Figure 3-105. Removing and Installing a Front Panel Assembly front-panel assembly screw (2) Removing and Installing System Components | 297...
Page 298: Installing The Front Panel
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 299 Replace the screws that secure the front-panel assembly to the hard- drive cage. See Figure 3-105. Replace the hard-drive cage into the chassis. See Figure 3-96. Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-96. Replace the screws that secure the hard-drive cage to the chassis.
Page 300: Sensor Boards
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 301: Installing The Sensor Board For 3.5" Hard-Drive System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 302: Cable Routing For Sensor Board And Front Panel For 3.5" Hard Drive System
Connect all the cables to the backplane. See Figure 3-93 for 3.5-inch hard drives. You must route these cables properly on the chassis to prevent them from being pinched or crimped. Connect front panel cables to the power distribution board. See Figure 3-108 or Figure 3-111.
Page 303 Figure 3-108. Cable Routing−Sensor Board and Front Panel Item Cable From (Power Distribution Board) (Sensor Board and Front Panels) Sensor board Sensor board power Sensor Board cable connector (J1) Front panel Front panel connector Front Panel 2 cable (J16) Front panel Front Panel connector Front panel 1 cable...
Page 304: Removing The Sensor Board For 2.5" Hard-Drive System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 305 Remove the screw that secures the sensor board assembly to the hard drive cage. See Figure 3-109. Remove the sensor board assembly from the hard drive cage. See Figure 3-109. Figure 3-109. Removing and Installing the Sensor Board Assembly sensor board assembly screw (2) Removing and Installing System Components | 305...
Page 306: Installing The Sensor Board For 2.5" Hard-Drive System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 307: Cable Routing For Sensor Board And Front Panel For 2.5" Hard Drive System
Replace the screw that secures the sensor board to the hard drive cage. See Figure 3-109. Connect the sensor board cable to the sensor board. See Figure 3-111. Replace the hard drive cage into the chassis. See Figure 3-96. Replace the screws that secure the hard-drive cage to the chassis. See Figure 3-95.
Page 308 Figure 3-111. Cable Routing−Sensor Board and Front Panel Item Cable From (Power Distribution Board) (Sensor Board and Front Panels) Sensor board Sensor board power Sensor Board cable connector (J1) Front panel Front panel connector Front Panel 2 cable (J16) Front panel Front Panel connector Front panel 1 cable...
Page 309: Troubleshooting Your System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 310: Installation Problems
Installation Problems Perform the following checks when you troubleshoot installation problems:  Check all cable and power connections (including all rack cable connections).  Unplug the power cord and wait for one minute. Then reconnect the power cord and try again. ...
Page 311: Troubleshooting The Video Subsystem
Troubleshooting the Video Subsystem Check the system and power connections to the monitor. Check the video interface cabling from the system to the monitor. Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard and/or mouse. For other USB devices, go to step 5. Disconnect the keyboard and mouse cables from the system briefly and reconnect them.
Page 312: Troubleshooting A Serial I/O Device
If the problem persists, replace the device. If all troubleshooting fails, see “Getting Help” on page 343. Troubleshooting a Serial I/O Device Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with another working cable, and turn on the system and the serial device.
Page 313: Troubleshooting A Wet System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 314: Troubleshooting A Damaged System
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 315: Troubleshooting The System Battery
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 316: Troubleshooting Power Supplies
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 317: Troubleshooting A Fan
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 318: Troubleshooting System Memory
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 319 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. Enter the System Setup program and check the system memory settings. See “Main Screen” on page 76. If the problem is not resolved, proceed with the next step. 10 Turn off the system and attached peripherals, and disconnect the system from the power source.
Page 320: Troubleshooting A Hard Drive
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 321: Troubleshooting A Storage Controller
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 322: Troubleshooting Expansion Cards
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 323: Troubleshooting Processors
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 324: Irq Assignment Conflicts
12 Remove the system-board assembly. See “Removing a System-Board Assembly” on page 170. 13 Replace processor 1 with processor 2. See “Installing a Processor” on page 178. 14 Repeat step 9 through step 11. If you have tested both the processors and the problem persists, the system board is faulty.
Page 325: Jumpers And Connectors
Jumpers and Connectors This chapter provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. C6220 II System Board Connectors Figure 5-1. C6220 II System Board Connectors NOTE: The internal USB connector is used for riser SD interface.
Page 326: C6220 System Board Connectors
processor 2 DIMM slots for processor 2 processor 1 DIMM slots for processor 1 PWRD_EN jumper PCI-E Gen3 x16 slot 2 PCI-E Gen3 x16 slot 1 NCSI CN connector power button/power&system LED VGA port serial port management port LAN connector 2 LAN connector 1 ID LED dual USB port...
Page 327 PCI-E x16 slot 4 processor 2 DIMM slots for processor 2 processor 1 DIMM slots for processor 1 BIOS recovery jumper PWRD_EN jumper ME firmware recovery jumper MEDBG1 jumper LAN LED connector PCI-E Gen2 x16 slot 1 SGPIO connector 1 PCI-E Gen2 x16 slot 2 power button pass jumper power button/power &...
Page 328: Backplane Connectors
Backplane Connectors 3.5" Hard-Drive Direct Backplane Figure 5-3. Front View of the Backplane 3.5” backplane hard drive connectors 1, 2 and 3 for system board 1 (from top to bottom) hard drive connectors 1, 2 and 3 for hard drive connectors 1, 2 and 3 for system board 2 (from top to bottom) system board 3 (from top to bottom)
Page 329 Figure 5-4. Back View of the Backplane backplane power connector for 1x8pin fan controller board power supply 1 connector SGPIO connector 4 for system board SGPIO connector 3 for system board 3 SGPIO connector 2 for system board SGPIO connector 1 for system board 1 backplane jumper SATA2 and SAS connectors 1, 2...
Page 330: Hard-Drive Direct Backplane
2.5" Hard-Drive Direct Backplane Figure 5-5. Front View of the Backplane hard drive connectors 1 to 6 for hard drive connectors 1 to 6 for system board 1 (from left to right) system board 2 (from left to right) hard drive connectors 1 to 6 for hard drive connectors 1 to 6 for system board 3 (from left to right) system board 4 (from left to right)
Page 331 Figure 5-6. Back View of the Backplane backplane power connector for system fan board connector power supply 1 SATA2 and SAS connectors 1 to 6 SATA2 and SAS connectors 1 to 6 for system board 4 (from right to left) for system board 3 (from right to left) SATA2 and SAS connectors 1 to 6...
Page 332: 2.5" Hard-Drive Expander Backplane
2.5" Hard-Drive Expander Backplane Figure 5-7. Front View of the Backplane hard drive connectors 1 to 24 (from 2.5” backplane for expander left to right) configuration Figure 5-8. Back View of the Backplane backplane power connector for expander-card connector 1 power supply 1 expander-card connector 2 backplane power connector for...
Page 333: Middle Plane Connectors
Figure 3-9. Top View of the 2.5” Hard-Drive Expander Card power control connector mini-SAS connector (4~7) mini-SAS connector (12~15) mini-SAS connector (8~11) mini-SAS connector (0~3) Middle Plane Connectors Figure 5-10. Middle Plane Connectors 2x17pin control connector for power mini-SAS connector for system distribution board 1 board 3 and 4 (hard drive 5 and 6) mini-SAS connector for system...
Page 334: Interposer Extender For 2U Node Connectors
Interposer Extender for 2U Node Connectors Figure 5-11. Interposer Extender for 2U node Connectors SATA2 and SAS connectors SATA2 and SAS connectors connector 6 connector 7 2x9pin power connector SATA2 and SAS connectors connector 5 SATA2 and SAS connectors 4 SATA2 and SAS connectors connector 3 SATA2 and SAS connectors 2...
Page 335: Lsi 2008 Sas Mezzanine Card Connectors
LSI 2008 SAS Mezzanine Card Connectors Figure 5-12. LSI 2008 SAS Mezzanine Card Connectors mezzanine card connector LSI 2008 mezzanine card mini-SAS connector (port 4-7) mini-SAS connector (port 0-3) Jumpers and Connectors | 335...
Page 336: 1Gbe Mezzanine Card Connectors
1GbE Mezzanine Card Connectors Figure 5-13. 1GbE Mezzanine Card Connectors 1GbE mezzanine card mezzanine card connector NIC connector 4 NIC connector 3 NIC connector 2 NIC connector 1 Jumpers and Connectors...
Page 337: 10Gbe Mezzanine Card Connectors
10GbE Mezzanine Card Connectors Figure 5-14. 10GbE Mezzanine Card Connectors SFP + port 0 10GbE mezzanine card mezzanine card connector SFP + port 1 Jumpers and Connectors | 337...
Page 338: Power Distribution Board 1 Connectors
Power Distribution Board 1 Connectors Figure 5-15. Power Distribution Board 1 Connectors front panel connector for system system fan connector board 1 and 2 hard drive backplane power hard drive backplane power connector 1 connector 2 1x10pin control connector 2x17pin control connector for system board 2 and 4 2x17pin control connector for 1x8pin control connector to hard...
Page 339: Power Distribution Board 2 Connectors
Power Distribution Board 2 Connectors Figure 5-16. Power Distribution Board 2 Connectors bridge card connector 1x10pin control connector Sensor Board Connectors Figure 5-17. Sensor Board Connectors power connector sensor board Jumpers and Connectors | 339...
Page 340: Jumper Settings
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 341: System Configuration Jumper Settings On The C6220 System Board341
System Configuration Jumper Settings on the C6220 System Board The function of system configuration jumper installed on each C6220 system board is shown below: Figure 5-19. System Configuration Jumpers on the C6220 System Board Table 5-2. System Configuration Jumper on the C6220 System Board Jumper Function Service Mode...
Page 342: Direct Backplane Jumper Settings
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 343: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: dell.com/support...
Page 344: Index
SAS mezzanine card (2U installing 2.5-inch hard drive node), 225 backplane for expander collecting system event log, 34, configuration, 295 backplane jumper settings, 342 contacting dell, 343 batteries cooling fans troubleshooting, 315 installing, 157 battery (system) removing, 154 replacing, 244...
Page 345 Dell heat sinks contacting, 343 installing, 176 drive blank removing, 172, 173, 174 installing, 158, 159 removing, 158, 159 indicator codes AC power, 31 expansion card hard-drive indicator, 18 troubleshooting, 322 NIC, 28 expansion card for 1U node NIC (management port), 29...
Page 346 LSI 9265-8i card for 2U node, LEDs BMC heart beat, 33 memory modules, 242 LSI 9265-8i card for 1U node mezzanine card (10GbE), 235 installing, 198 mezzanine card (1GbE), 231 removing, 195 middle planes, 270 LSI 9265-8i card for 2U node power distribution board, 259 installing, 206 power supply, 167...
Page 347 heat sink, 172, 173, 174 hot-swap hard drive, 160 NICs interposer extender for 2U troubleshooting, 312 node, 179 interposer extender for 2U node tray, 182 LSI 9265-8i card for 1U node, phone numbers, 343 POST LSI 9265-8i card for 2U node, accessing system features, 13 power distribution board LSI 9265-8i RAID battery...
Page 348 13 external connections, 310 support hard drive, 320 C6220 fresh air, 52 keyboard, 311 C6220 II fresh air, 62 memory, 318 contacting Dell, 343 NIC, 312 system processors, 323 closing, 152 SAS RAID controller daughter opening, 151 card, 321...
Page 349 video warranty, 52 troubleshooting, 311 wet system troubleshooting, 313 Index | 349...

Dell PowerEdge C6220 II Owner's Manual

About Your System

Using the System Setup Program

Removing and Installing System Components

Troubleshooting Your System

Jumpers and Connectors

Getting Help

Index

Quick Links

Troubleshooting

Related Manuals for Dell PowerEdge C6220 II

Summary of Contents for Dell PowerEdge C6220 II