Calling Features
Place Call with Fast Dial Button
Procedure
Step 1
Press Fast Dial.
Step 2
Sign in to Personal Directory.
Step 3
Select Personal Fast Dials.
Step 4
Perform one of the following actions:
• Use the keypad to enter the fast-dial code.
• Scroll to and select a fast-dial code and then press the Dial softkey.
Forced Authorization Code
Your system administrator can set up your phone to request that you enter a Forced Authorization Code (FAC)
after you dial a phone number. The FAC controls access to phone numbers, and your system administrator
assigns FACs.
When required, the phone displays Enter Authorization Code, the dialed number changes to
"********", and you hear a special tone. Enter the FAC for the call using the keypad, noting that the phone
displays a "*" instead of the number entered.
Related Topics
Client Matter Code, on page 88
Hold
Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold.
Hold works with your phone handset as well as with USB headsets.
Hold call
Procedure
Step 1
To put a call on hold, press the Hold
The Hold icon
Step 2
To resume the highlighted call, do one of these:
displays and the line button pulses green.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
hardkey.
Place Call with Fast Dial Button
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