Select Assistant; Subscribe To Assistant Primary Phone Service; Assistant Phones - Cisco Unified 8961 User Manual
User guide for cisco unified communications manager 9.0 (sip)
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Also See for Unified 8961:
- Administration manual (378 pages) ,
- User manual (148 pages) ,
- Features (35 pages)
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Assistant Phones
Menu Option
Alert Tone
Select Assistant
Procedure
Step 1
Press Applications.
Step 2
Select the appropriate Assistant Phone Service menu item.
The Manager Settings menu opens.
Step 3
Select the Assistant option.
If more than one assistant is available, all associated assistants display.
Step 4
Select the desired assistant.
Subscribe to Assistant Primary Phone Service
Procedure
Step 1
Press Applications.
Step 2
Select Assistant Pri Svc or press 6 on the keypad.
If necessary, subscribe to the Assistant Secondary Phone Service.
Assistant Phones
Assistants access the IPMA features on the computer using the Assistant Console application or directly on
the assistant phone through phone services and softkeys.
Your administrator configures IPMA in either proxy-line or shared-line mode. In shared-line mode, the
assistant phone and the manager phone share a single directory number. In proxy-line mode, the assistant
phone has a primary line and proxy lines to handle calls for manager phones.
To access Assistant Services, the assistant phone needs to subscribe to the Assistant Primary Phone Service.
It may also be necessary to subscribe to Assistant Secondary Phone Services. You subscribe to services from
the Application menu.
To handle calls for managers, the assistant phone must log in to the IPMA service. IPMA supports Single
Sign On (SSO). If you have logged into the Assistant Console you do not need to log in to the IPMA service
on the phone.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
40
Description
Toggles alert off and on. Alert tone plays an audio alert to incoming calls
on the manager phone if the call is routed to the assistant phone.
Applications
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Troubleshooting
