hit counter script
IBM System x3200 Type 4362 Problem Determination And Service Manual
  1. Manuals
  2. Brands
  3. IBM Manuals
  4. Server
  5. System x3200 4362
  6. Problem determination and service manual

IBM System x3200 Type 4362 Problem Determination And Service Manual

Ibm mini tower server problem determination and service guide
Hide thumbs Also See for System x3200 Type 4362:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Installation Manual
System x3200 Types 4362 and 4363
Problem Determination and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for IBM System x3200 Type 4362

Summary of Contents for IBM System x3200 Type 4362

  • Page 1 System x3200 Types 4362 and 4363 Problem Determination and Service Guide...
  • Page 3 System x3200 Types 4362 and 4363 Problem Determination and Service Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 153, and the Warranty and Support Information document on the IBM System x Documentation CD. 13th Edition (January 2009) © Copyright International Business Machines Corporation 2007.

  • Page 5: Table Of Contents

    Removing and installing internal drives ....52 Removing a hot-swap power supply ....64 © Copyright IBM Corp. 2007...
  • Page 6 Installing a hot-swap power supply ....66 Removing a memory module ....67 Installing a memory module .
  • Page 7 Hardware service and support ....152 IBM Taiwan product service ....152 Appendix B.
  • Page 8 System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 9: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2007...

  • Page 10: Guidelines For Trained Service Technicians

    Make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.

  • Page 11: Guidelines For Servicing Electrical Equipment

    Guidelines for servicing electrical equipment Observe the following guidelines when you service electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds. v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents.

  • Page 12: Safety Statements

    Safety statements Important: Each caution and danger statement in this documentation begins with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
  • Page 13 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 14 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 15 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 16 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 17 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 18 Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 19: Chapter 1. Introduction

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for the server.

  • Page 20: Notices And Statements In This Document

    These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates.

  • Page 21: Features And Specifications

    Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Fans: Environment: ®...

  • Page 22: Server Controls, Leds, And Power

    Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server. Power-on Power-control button...
  • Page 23 CD-eject or DVD-eject button Press this button to release a CD from the CD drive or a DVD from the DVD drive. CD or DVD drive activity LED When this LED is lit, it indicates that the CD drive or DVD drive is in use. (Optional) External diskette-eject button Press this button to release a diskette from the diskette drive.

  • Page 24: Rear View

    Rear view The following illustration shows the connectors and indicators on the rear of the server. Hot-swap power supplies Fixed power supply Power cord AC power LED DC power LED Serial 2 Mouse Keyboard Serial 1 Parallel AC power LED DC power LED Video USB (2)

  • Page 25: Server Power Features

    Ethernet connector Use this connector to connect the server to a network. Ethernet transmit/receive activity LED This LED is on the Ethernet connector on the rear of the server. When this LED is lit, it indicates that there is activity between the server and the network.

  • Page 26: Turning Off The Server

    Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to remote requests to turn on the server. To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server.

  • Page 27: Connectors, Leds, And Jumpers

    Connectors, LEDs, and jumpers The following illustrations show the connectors, light-emitting diodes (LEDs), and jumpers on the system board. The illustrations might differ slightly from your hardware. System-board internal connectors The following illustration shows the internal connectors on the system board. Rear system fan connector Microprocessor fan Serial 2 connector...

  • Page 28: System-Board External Connectors

    System-board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. Serial 2 Mouse Keyboard Serial 1 Parallel Video USB (2) Ethernet USB (2) Remote Supervisor Adapter II SlimLine Ethernet System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 29: System-Board Optional-Devices Connectors

    System-board optional-devices connectors The following illustration shows the system-board connectors for user-installable optional devices. Slot 5, PCI 32-bit/33 MHz Slot 4, PCI 32-bit/33 MHz Slot 3, PCI 32-bit/33 MHz Slot 2, PCI Express x8 Slot 1, PCI Express x1 Remote Supervisor Adapter II SlimLine DIMM 1 DIMM 2 DIMM 3...

  • Page 30: System-Board Leds

    System-board LEDs The following illustration shows the LEDs on the system board. mini-BMC heartbeat LED Microprocessor fan error LED Standby power LED System fan error LED DIMM 1 error LED VRD power fault LED DIMM 2 error LED System power LED DIMM 3 error LED DASD fan error LED DIMM 4 error LED...

  • Page 31: System-Board Jumpers

    System-board jumpers The following illustration shows the jumpers on the system board. System rest (nopop) (JP3) Serial 2 switch (JP9) NMI button NMI button switch (SW1) Clear CMOS jumper (JP 2) Boot block jumper (JP6) mini-BMC force update jumper (JP 1) Force power on jumper(JP8) The following table describes the function of each jumper block.
  • Page 32 System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 33: Chapter 2. Configuration Information And Instructions

    CD image. The following items are downloadable from the Web at http://www.ibm.com/servers/ eserver/support/xseries/index.html: v BIOS code...

  • Page 34: Using The Configuration/Setup Utility Program

    23. 1. If the server is a simple-swap SATA model and you have installed an optional IBM Simple-swap SAS/SATA Adapter Option Kit (for RAID support) you can use the LSI Configuration Utility program to configure the simple-swap SATA hard disk drives, see “LSI Configuration Utility program” on page 23.
  • Page 35 password to access the full Configuration/Setup Utility menu. If you do not type the administrator password a limited Configuration/Setup Utility menu is available. 3. Follow the instructions on the screen. Configuration/Setup Utility menu choices The following choices are on the Configuration/Setup Utility main menu. Depending on the version of the BIOS code, some menu choices might differ slightly from these descriptions.
  • Page 36 Select this choice to disable or enable the internal diskette drive. – Mouse Select this choice to specify whether the mouse is installed or not installed. – Planar Ethernet Select this choice to disable or enable the Ethernet on the system board. –...
  • Page 37 Select this choice to view the Startup Sequence Options menu. The startup sequence specifies the order in which the server checks devices to find a boot record. The server starts from the first boot record that it finds. v Advanced Setup Select this choice to change values for advanced hardware features, such as CPU options and PCI configuration.

  • Page 38: Using The Serverguide Setup And Installation Cd

    ServerGuide program. You can download a free image of the ServerGuide Setup and Installation CD, or you can purchase the CD. To download the image, go to the IBM ServerGuide Web page athttp://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. To purchase the latest ServerGuide Setup and Installation CD, go to the ServerGuide fulfillment Web site at http://www.ibm.com/servers/eserver/xseries/systems_management/serverguide/...

  • Page 39: Setup And Configuration Overview

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up the server model.

  • Page 40: Using The Boot Menu Program

    ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site: Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html/ 2.

  • Page 41: Lsi Configuration Utility Program

    Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controller, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html/ 2.

  • Page 42: Starting The Lsi Configuration Utility Program

    v Hard disk drive capacities affect how you create arrays. The drives in an array can have different capacities, but the RAID controller treats them as if they all have the capacity of the smallest hard disk drive. v If you use an integrated SAS/SATA controller with RAID capabilities to configure a RAID 1 (mirrored) array after you have installed the operating system, you will lose access to any data or applications that were previously stored on the secondary drive of the mirrored pair.
  • Page 43 5. Continue to select the next drive using the Minus (-) or Plus (+) key until you have all the drives for your array. 6. Press C to create the disk array. 7. Select Apply changes and exit menu to create the array. Chapter 2.
  • Page 44 System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 45: Chapter 3. Parts Listing, System X3200 Types 4362 And 4363

    The following replaceable components are available for the System x3200 Types 4362 and 4363 servers models 32x, 34x, 42x, 44x, 52x, 54x, 62x, 3Bx, 3Dx, 4Bx, 4Dx, 5Bx, 5Dx, and 6Bx except as specified otherwise in Table 4 on page 28. © Copyright IBM Corp. 2007...

  • Page 46: Replaceable Server Components

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 47 Table 4. Parts listing, Types 4362 and 4363 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Hard disk drive, SATA, 250 GB, fixed/simple-swap, with 39M4511 tray (optional) Hard disk drive, SAS, 36GB, 10K, hot-swap, with tray 39R7364 (optional) Hard disk drive, SAS, 73 GB, 10 K, hot-swap, with tray...
  • Page 48 Table 4. Parts listing, Types 4362 and 4363 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Microprocessor, 1.86 GHz (type 4362, models 42x, 43x, 41Y3848 44x, E4x) (type 4363, models 4Bx, 4Cx, 4Dx, EBx) Microprocessor, 2.13 GHz (type 4362, model 52x, 54x, 41Y3849 56x, 57x, E5x, ECx) (type 4363, models 5Dx, 5Bx, 5Fx,...
  • Page 49 Table 4. Parts listing, Types 4362 and 4363 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Battery, 8i SAS (optional) 25R8118 Bezel, accent (optional) 39R9373 Bezel blanks (optional) 26K7331 Bezel, rack assembly (optional) 39R9364 Bezel, rack assembly (optional) 42C8943...
  • Page 50 Table 4. Parts listing, Types 4362 and 4363 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Kit, shield 13N2997 Miscellaneous hardware kit (optional) 39Y9773 Miscellaneous hardware kit (optional) 39Y9837 Miscellaneous parts kit (optional) 00N7193 Mouse, optical, 2-button 39Y9875...

  • Page 51: Power Cords

    Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 52 IBM power cord part number Used in these countries and regions 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,...

  • Page 53: Chapter 4. Removing And Replacing Server Components

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 54: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 55: Working Inside The Server With The Power On

    Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which could result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.

  • Page 56: Handling Static-Sensitive Devices

    Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement.

  • Page 57: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 58: Installing The Side Cover

    Installing the side cover Attention: For proper cooling and airflow, replace the side cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the side cover removed might damage server components. To install the side cover, complete the following steps.

  • Page 59: Removing The Lower Bezel

    Removing the lower bezel When your work with some devices, such as the drives in bays 4 through 7, you must first remove the lower bezel to access the devices. To remove the lower bezel, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35.

  • Page 60: Installing The Lower Bezel

    Installing the lower bezel To install the lower bezel, complete the following steps. 1. Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis. 2. Press the top of the lower bezel into position on the chassis until it locks securely into place.

  • Page 61: Removing The Upper Bezel

    Removing the upper bezel When you work with some devices, such as the drives in bays 1 through 3, you must first remove the upper bezel to access the devices. To remove the upper bezel, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35.

  • Page 62: Installing The Upper Bezel

    Installing the upper bezel To install the upper bezel, complete the following steps. 1. Insert the two right-side tabs on the upper bezel into the corresponding holes on the right side of the chassis. 2. Rotate the upper bezel to the left side of the chassis and press the bezel clips onto the corresponding indentations on the left side of the chassis.

  • Page 63: Removing An Adapter

    Removing an adapter To remove an adapter, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 64: Installing An Adapter

    8. If the adapter is not being replaced, install an expansion-slot cover in the expansion-slot opening. 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an adapter For information about the types of adapters that the server supports and other information that you might consider when you install an adapter, see the User’s...
  • Page 65 1. Check the instructions that come with the adapter for any requirements, restrictions, or cabling instructions. It might be easier to route cables before you install the adapter. 2. Follow the instructions that come with the adapter to set jumpers or switches, if any.

  • Page 66: Cabling The Optional Serveraid-8S Controller

    Cabling the optional ServeRAID-8s controller When you install the optional ServeRAID-8s controller card, follow the instructions in the following sections to route the cables in the server (depending on your model). Installing the simple-swap SATA cable The following is an illustration of the optional 4-drop combination signal and power simple-swap SATA cable for cabling the ServeRAID-8s controller card in simple-swap SATA servers: Drive backplate connector...
  • Page 67 ServeRAID-8s controller card; then, for each installed drive, attach one drop from the 4-drop end of the cable to the drive backplate connector (see Figure 1 on page 48) on the drive cage backplate and connect the power connector to a power drop on the system power cable.
  • Page 68 Installing the hot-swap SAS/SATA cable The following is an illustration of the optional single-drop hot-swap SAS/SATA cable for cabling the ServeRAID-8s controller card in hot-swap SAS and hot-swap SATA servers: Drive backplane connector ServeRAID-8s controller connector Figure 2. To install the optional single-drop hot-swap SAS/SATA cable, complete the following steps: 1.
  • Page 69 ServeRAID-8s single-drop cable 7. Replace the front system fan assembly. a. Insert the fan assembly retaining tab over the right edge of the hard disk drive backplane; then, rotate the fan assembly toward the backplane. Do not fully close the fan assembly. b.

  • Page 70: Removing And Installing Internal Drives

    Removing and installing internal drives See the User’s Guide for information about the types of drives that the server supports. The following figure shows the location of the drive bays in the server. Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7...
  • Page 71 Removing a CD or DVD drive To remove a CD or DVD drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
  • Page 72 Installing a CD or DVD drive To install a CD or DVD drive, complete the following steps. 1. If you are replacing a removed drive with a new drive, make sure that: v You have all the cables and other equipment that is specified in the documentation that comes with the new drive.
  • Page 73 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

  • Page 74: Removing A Tape Drive

    7. Connect the power and signal cables to the drive. Note: Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs). 8. Install the upper bezel (see “Installing the upper bezel” on page 44). 9.

  • Page 75: Installing A Tape Drive

    Installing a tape drive EMC shield Tape drive Drive retainer clip To install a tape drive, complete the following steps: Note: It is necessary to remove power connector P9 from the interposer cable when installing the DDS 5 tape drive in hot-swap models. Refer to the instructions that come with the drive.
  • Page 76 left to remove it from the drive cage; then, snap the drive retainer clip into the screw holes on the side of the drive (the blue side of the drive retainer clip should be facing outward). 10. Push the drive into the bay. 11.
  • Page 77 Removing a hot-swap hard disk drive This procedure applies only to server models that have hot-swap hard disk drives. To remove a hot-swap hard disk drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35.

  • Page 78: Installing A Hot-Swap Hard Disk Drive

    Installing a hot-swap hard disk drive This procedure applies only to server models that have hot-swap hard disk drives. Before you install a hot-swap hard disk drive, read the following information: v The hot-swap drives must be either all SAS hard disk drives or all SATA hard disk drives;...
  • Page 79 5. Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly. (You might have to restart the server for the drive to be recognized.) If the amber hard disk drive status LED for a drive is lit continuously, it indicates that the drive is faulty and must be replaced.
  • Page 80 Removing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. To remove a simple-swap hard disk drive, complete the following steps.
  • Page 81 Installing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server you remove or install a simple-swap hard disk drive. To install a simple-swap hard disk drive, complete the following steps.

  • Page 82: Removing A Hot-Swap Power Supply

    Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Removing a non-hot-swap power supply” on page 86 for information about the removal of a non-hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions.
  • Page 83 To remove a hot-swap power supply, complete the following steps. Release lever Hot-swap power supply 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Disconnect the power cord from the power supply that is to be removed. 3.

  • Page 84: Installing A Hot-Swap Power Supply

    Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply” on page 88 for information about the installation of a non-hot-swap power supply. To install a hot-swap power supply, complete the following steps. Release lever Hot-swap power supply...

  • Page 85: Removing A Memory Module

    Removing a memory module To remove a dual inline memory module (DIMM), complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 86: Installing A Memory Module

    Installing a memory module Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is the correct type of memory. If you are adding DIMMs, install the DIMMs in the sequence shown in the following table. See the User’s Guide for additional information about the type of memory that is compatible with the server.

  • Page 87: Removing And Replacing Tier 2 Crus

    Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for the server. The illustrations in this document might differ slightly from your hardware.
  • Page 88 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 89: Removing The Rear System Fan

    Removing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To remove the rear system fan, complete the following steps. Rubber grommets Rear system...

  • Page 90: Installing The Rear System Fan

    Installing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To install the rear system fan, complete the following steps. Rubber grommets Rear system...

  • Page 91: Removing The Front System Fan Assembly

    Removing the front system fan assembly This procedure applies only to server models that have a front system fan assembly. Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed.

  • Page 92: Installing The Front System Fan Assembly

    Installing the front system fan assembly This procedure applies only to server models that have a front system fan assembly. Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed.

  • Page 93: Removing The Simple-Swap Backplate

    Removing the simple-swap backplate This procedure applies only to server models that have a simple-swap backplate installed on the back of the hard disk drive cage. To remove the simple-swap backplate, complete the following steps. Retaining tab Retaining latch Simple-swap backplate Drive cage release tab...

  • Page 94: Installing The Simple-Swap Backplate

    Installing the simple-swap backplate This procedure applies only to server models that have a simple-swap backplate installed on the back of the hard disk drive cage. To install the simple-swap backplate, complete the following steps. Retaining tab Retaining latch Simple-swap backplate Drive cage release tab...
  • Page 95 To remove the SAS/SATA hard disk drive backplane, complete the following steps. Retaining tab Retaining latch backplane Drive cage release tab Locating pins 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 96: Installing The Sas/Sata Hard Disk Drive Backplane

    Installing the SAS/SATA hard disk drive backplane This procedure applies only to server models that have a SAS/SATA hard disk drive backplane installed on the back of the hard disk drive cage. To install the hard disk drive backplane, complete the following steps. Retaining tab Retaining latch...

  • Page 97: Removing The Front-Panel Assembly

    Removing the front-panel assembly To remove the front-panel assembly, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 98: Installing The Front-Panel Assembly

    Installing the front-panel assembly To install the front-panel assembly, complete the following steps. 1. Position the front end of the front-panel assembly in the channel above drive bay 1 on the left side of the chassis. 2. Push the front-panel assembly toward the front of the chassis until it clicks into place.

  • Page 99: Installing The Front Usb Connector Assembly

    2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on page 39). 4. Remove the lower bezel (see “Removing the lower bezel” on page 41). 5.

  • Page 100: Removing The Hot-Swap Power Supply Cage

    Removing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. To remove the power-supply cage, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2.

  • Page 101: Installing The Hot-Swap Power Supply Cage

    Installing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. To install the hot-swap power supply cage, complete the following steps. 1. Place the power-supply cage into the chassis and slide it toward the rear of the server until the retaining clips engage the top of the chassis.

  • Page 102: Removing The Sas/Sata Controller

    Removing the SAS/SATA controller To remove the SAS/SATA controller, complete the following steps. SAS controller 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 103: Installing The Sas/Sata Controller

    Installing the SAS/SATA controller To install the SAS/SATA controller, complete the following steps. SAS controller 1. Touch the static-protective package that contains the SAS/SATA controller to any unpainted surface on the outside of the server; then, remove the SAS/SATA controller from the package. 2.

  • Page 104: Removing And Replacing Frus

    Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Removing a hot-swap power supply” on page 64 for information about the removal of a hot-swap power supply.
  • Page 105 To remove a non-hot-swap power supply, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.

  • Page 106: Installing A Non-Hot-Swap Power Supply

    Installing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Installing a hot-swap power supply” on page 66 for information about the installation of a hot-swap power supply. To install a non-hot-swap power supply, complete the following steps. 1.

  • Page 107: Removing The Microprocessor And Fan Sink

    Removing the microprocessor and fan sink To remove the microprocessor and fan sink, complete the following steps. Fan-sink retention lever Orientation indicators 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
  • Page 108 Microprocessor retention latch Microprocessor bracket frame 8. Open the microprocessor bracket frame by lifting up the tab on the top edge. Attention: Use the vacuum tool that comes with the replacement part to remove the microprocessor. Dropping the microprocessor during removal can damage the contacts.

  • Page 109: Installing A Microprocessor And Fan Sink

    Installing a microprocessor and fan sink To install the microprocessor and fan sink, complete the following steps. Note: Do not mix dual-core and quad-core microprocessors in the same system. Fan-sink retention lever Orientation indicators 1. Make sure that the microprocessor socket lever and cover are in the fully open position.
  • Page 110 a. Squeeze and hold the bladder of the tool; then, place the suction cup on the microprocessor and release the bladder. Note: To maintain correct orientation between the microprocessor and the microprocessor socket during installation, observe the following information: v The microprocessor has two notches that are keyed to two tabs on the sides of the socket.

  • Page 111: Removing The System Board

    8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the system board To remove the system board, complete the following steps. System board mounting screws (10 places) 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35.

  • Page 112: Installing The System Board

    10. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board To install the system board, complete the following steps. System board mounting screws (10 places) 1.

  • Page 113: Chapter 5. Diagnostics

    Diagnostic programs, messages, and error messages The diagnostic programs are the primary method of testing the major components of the server. The diagnostic programs are on the IBM Enhanced Diagnostics CD that comes with the server. See “Diagnostic programs, messages, and error codes”...

  • Page 114: Post Beep Codes

    POST beep codes A beep code is a combination of short or long beeps or series of short beeps that are separated by pauses. For example, a “1-2-3” beep code is one short beep, a pause, two short beeps, and pause, and three short beeps. A beep code indicates that POST has detected a problem.
  • Page 115 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 116: No-Beep Symptoms

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 117: Error Logs

    Error logs The POST error log contains the three most recent error codes and messages that were generated during POST. The BMC system-event log contains messages that were generated by the mini-BMC. The system-event/error log contains messages that were generated during POST and all system status messages from the service processor.

  • Page 118: Post Error Codes

    POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,”...
  • Page 119 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 120 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 121 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 122 PCI Express slots. Make sure that the startup (boot) device is positioned early in the scanning order. (For information about the scanning order, see the User’s Guide on the IBM System x Documentation CD). 3. Make sure that the settings for the adapter and all other adapters in the Configuration/Setup Utility program are correct.
  • Page 123 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 124 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 125 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 126 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 127: Checkout Procedure

    Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information beginning on page vii. v The diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial ports, and hard disk drives.

  • Page 128: Performing The Checkout Procedure

    (see “Power-supply LEDs” on page 125). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/servers/eserver/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.

  • Page 129: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see “Running the diagnostic programs” on page 127 for information about testing the server. If you have just added new software or a new optional device and the server is not working, complete the following steps before using the troubleshooting tables: 1.

  • Page 130: Diskette Drive Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 131: General Problems

    General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 132: Intermittent Problems

    If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action All or some keys on the 1. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for keyboard keyboard do not work. compatibility. 2. Make sure that: v The keyboard cable is securely connected.
  • Page 133 The mouse or pointing device 1. Make sure that: does not work. v The mouse is compatible with the server. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/. v The mouse or pointing-device cable is securely connected to the server. v If you are using a PS/2 mouse or pointing device, the keyboard and mouse or pointing-device cables are not reversed.

  • Page 134: Memory Problems

    4. Make sure that there is no memory mismatch when the server contains more than the minimum memory configuration (one 512 MB DIMM) and that you have installed the correct number of DIMMs (see the User’s Guide on the IBM System x Documentation CD for information about installing optional memory modules).

  • Page 135: Microprocessor Problems

    (Trained service technician only) System board Monitor or video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor.
  • Page 136 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the monitor cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.

  • Page 137: Optional-Device Problems

    If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action An IBM optional device that was 1. Make sure that: just installed does not work. ®...

  • Page 138: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 139: Serial Port Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 140: Serverguide Problems

    ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 141: Universal Serial Bus (Usb) Port Problems

    2. Make sure that the USB configuration options are set correctly in the Configuration/Setup Utility program menu. (For more information, see the User’s Guide on the IBM System x Documentation CD). 3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server.

  • Page 142: Error Leds

    Error LEDs The following is an illustration of the system board LEDs. The system board has error LEDs that will help to locate the source of the error. Run the diagnostic programs to find out the cause of the error (see “Running the diagnostic programs” on page 127).

  • Page 143: Power-Supply Leds

    3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that will be lit to indicate the location of a problem. For example, a DIMM error will light the LED next to the failing DIMM on the system board.
  • Page 144 The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the front information panel and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • Page 145: Diagnostic Programs, Messages, And Error Codes

    7. Select CD/DVD-ROM as the first startup device. 8. Press Esc two times to return to the Configuration/Setup Utility menu. 9. Insert the IBM Enhanced Diagnostics CD in the CD drive. 10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.

  • Page 146: Diagnostic Text Messages

    The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server. If no mouse is attached to the server, you cannot use the Next Cat and Prev Cat buttons to select categories. All other mouse-selectable functions are available through function keys.

  • Page 147: Diagnostic Error Codes

    Diagnostic error codes The following table describes the error codes that the diagnostic programs might generate and suggested actions to correct the detected problems. If the diagnostic programs generate error codes that are not listed in the table, make sure that the latest levels of BIOS, Remote Supervisor Adapter II SlimLine, and ServeRAID code are installed.
  • Page 148 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 149 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 150 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 151 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 152 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 153 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 154 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 155: Recovering From A Bios Update Failure

    Recovering from a BIOS update failure If power to the server is interrupted while BIOS code is being updated, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 35.

  • Page 156: System-Error Log Messages

    System-error log messages A system-error log is generated by both the Remote Supervisor Adapter II SlimLine and the mini-BMC. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action;...
  • Page 157 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 158 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 159 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 160 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 161 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 162 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 163 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 164: Solving Sas Problems

    Solving SAS problems For any SAS error message, one or more of the following devices might be causing the problem: v A failing SAS device (adapter, drive, or controller) v An incorrect SAS termination jumper setting v A missing or incorrectly installed SAS terminator v A defective SAS terminator v An incorrectly installed cable v A defective cable...

  • Page 165: Solving Ethernet Controller Problems

    Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file. Try the following procedures: v Make sure that the correct device drivers, which come with the server are installed and that they are at the latest level.

  • Page 166: Solving Undetermined Problems

    Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Modem, printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is one 512 MB DIMM on the system board.
  • Page 167 v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom – Do diagnostics fail? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? –...

  • Page 168: Calling Ibm For Service

    Calling IBM for service See Appendix A, “Getting help and technical assistance,” on page 151 for information about calling IBM for service. When you call for service, have as much of the following information available as possible: v Machine type and model...

  • Page 169: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 170: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM xSeries and System x information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 171: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 172: Important Notes

    Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM. Maximum memory may require replacement of the standard memory with an optional memory module.

  • Page 173: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 174: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 175: Electronic Emission Notices

    For proper collection and treatment, contact your local IBM representative. This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power cells includes the cost of the environmental management of their waste.

  • Page 176: Industry Canada Class A Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 177: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Appendix B. Notices...
  • Page 178 System x3200 Types 4362 and 4363: Problem Determination and Service Guide...

  • Page 179: Index

    56, 57 configuration programs drive bays, internal 52 Boot Menu 15 drives Broadcom NetXtreme Gigabit Ethernet Boot bay 1, 2, or 3 Agent 16 installing 54 Broadcom NetXtreme Gigabit Ethernet controller 16 hot-swap, removing 59, 60 © Copyright IBM Corp. 2007...
  • Page 180 drives (continued) Ethernet (continued) simple-swap, removing 63 Remote Supervisor Adapter II SlimLine simple-swap, removing 62 connector 7 DVD drive teaming 23 activity LED 5 Ethernet controller eject button 5 configuring 22 installing 54 Ethernet controller configuration 16 problems 111 Ethernet controller, configuring 23 removing 53 Ethernet controller, troubleshooting 147 expansion slots 3...
  • Page 181 13 removing 59 hot-swap power supply cage installing 83 removing 82 keyboard connector 6 keyboard problems 114 IBM Configuration/Setup Utility program menu choices 17 starting 16 AC power 7 using 16 LEDs important notices 2 CD drive activity 5...
  • Page 182 notes, important 154 problems (continued) notices microprocessor 117 electronic emission 157 monitor 117 FCC, Class A 157 mouse 115 notices and statements 2 optional devices 119 pointing device 115 POST/BIOS 100 power 120, 146 serial port 121 online publications 2 ServerGuide 122 option software 122...
  • Page 183 Setup and Installation CD 15 Boot Menu program 22 starting the Setup and Installation CD 21 Configuration/Setup Utility program 15 using 20 IBM Configuration/Setup Utility program 16 service, calling for 150 passwords 18, 20 setup ServerGuide 20 advanced 19...
  • Page 184 System x3200 Types 4362 and 4363: Problem Determination and Service Guide...
  • Page 186 Part Number: 49Y0071 Printed in USA (1P) P/N: 49Y0071...

This manual is also suitable for:

System x3200 type 4363

Table of Contents