Page 1 User’s Manual TECRA A10/ TECRA S10/ TECRA P10/ TECRA M10/ Satellite Pro S300 Series Downloaded from LpManual.com Manuals...
Page 2: Table Of Contents
Table of Contents Copyright..........vi Disclaimer .
Page 3 Special features ......... . 3-6 TOSHIBA Value Added Package ......3-9 Utilities and Applications.
Page 4 TOSHIBA support ........
Page 5 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Battery Life*4 ..........H-3 Hard Disk Drive (HDD) Capacity*5 .
Page 6: Copyright
Intel Corporation. Windows, Microsoft and Windows Vista are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Photo CD is a trademark of Eastman Kodak Company. Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are trademarks or registered trademarks of Sony Corporation.
Page 7: Fcc Information
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus...
Page 8: Eu Conformity Statement
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.
Page 9: Japan Regulations
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Conformity Statement The equipment has been approved to [Commission Decision "CTR21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 10 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Japan’s Telecommunications Business Law permits up to two redials on analogue telephones, but the redials must be made within a total of three minutes. The internal modem is approved by Japan Approvals Institute for Telecommunications Equipment. A05-0413001 This label is located on the module.
Page 11: Type Of Service
FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
Page 12: Instructions For Ic Cs-03 Certified Equipment
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
Page 13: Notes For Users In Australia And New Zealand
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
Page 14 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 ■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30...
Page 15: General Conditions
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 ■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired.
Page 16: Following Information Is Only Valid For Eu-Member States
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
Page 17: Optical Disc Drive Safety Instructions
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. TEAC DVD-ROM drive DV-28S ■ The DVD-ROM drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
Page 18 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 TEAC DVD-ROM & CD-R/RW drive DW-224S ■ The DVD-ROM & CD-R/RW drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Page 19 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 TEAC DVD Super Multi with Double Layer Recording DV-W28S ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Page 20 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Panasonic Communications DVD Super Multi with Double Layer Recording UJ870 ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Page 21: International Precautions
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
Page 22 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Page 23: Preface
Preface Congratulations on your purchase of the TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 computer.
Page 24 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations.
Page 25 TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Terminology This term is defined in this document as follows: Start The word "Start" refers to the " " button in ® ® Microsoft Windows Vista HDD or Hard disk Some models are equipped with a "Solid State drive Drive (SSD)"...
Page 26: General Precautions
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Page 27: Creating A Computer-Friendly Environment
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.
Page 28: Pressure Or Impact Damage
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction. PC Card overheating Some PC Cards can become hot during prolonged use which may result in errors or instability in the operation of the device in question.
Page 29: Equipment Checklist
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 30 ■ TOSHIBA Assist ■ TOSHIBA ConfigFree™ ■ TOSHIBA HDD Protection ■ TOSHIBA Disc Creator ■ TOSHIBA Face Recognition (Is preinstalled in some models) ■ Fingerprint Utility ■ Windows Mobility Center ■ Online Manual ■ TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 User's Manual (This manual) Downloaded from LpManual.com Manuals...
Page 31: Getting Started
Getting Started Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
Page 32: Connecting The Ac Adaptor
■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 33 Getting Started 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Page 34: Opening The Display
Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Page 35: Turning On The Power
Getting Started Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes for more information. ■...
Page 36: Sleep Mode
Getting Started ■ Make sure the Hard Disk Drive/Optical Disc Drive indicators are off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. ■ Never turn off the power while an application is running. Doing so could cause loss of data.
Page 37 Getting Started ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). ■ To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time.
Page 38 Getting Started When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is in Sleep Mode, the power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
Page 39 Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( ) in the power management buttons ) and select Hibernate from the menu.
Page 40: Restarting The Computer
Getting Started Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■...
Page 41: System Recovery
Getting Started System Recovery This section describes the creation of Recovery Discs and their use. Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■...
Page 42: Downloaded From Lpmanual.com Manuals User's Manual
Getting Started If your optical disc drive can only write to CDs, select 'CD' as the 'Disc Set' within the Recovery Disc Creator application. Otherwise, if your optical disc drive can write both CDs and DVDs, select the type of media you wish to create. Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden...
Page 43 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the left and right cursors key to select the CD-ROM icon from the menu.
Page 44: Chapter 2 The Grand Tour
Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix I or click the *1 above.
Page 45: Left Side
The Grand Tour Volume control dial Use this dial to adjust the volume of the internal stereo speaker and optional external stereo headphones (if connected). Move the Volume control dial to the right to increase the volume and to the left to decrease the volume.
Page 46 The Grand Tour Wireless Slide this switch to the right to turn off Wireless ™ communication LAN, Bluetooth and Wireless WAN functions. switch Slide it to the left to turn on the functions. Only some models are equipped with Bluetooth, Wireless LAN and Wireless WAN functions.
Page 47: Right Side
The Grand Tour PC Card slot This slot can accommodate a single Type II, 16- bit or 32-bit (CardBus) PC Card device. PC Card eject button This button is used in order to remove a PC Card from within the computer. Keep foreign metal objects, such as screws, staples and paper clips, out of the PC Card slot.
Page 48 The Grand Tour Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Page 49: Back
The Grand Tour Back The following figure shows the computer’s back. LAN active indicator DC IN 15V jack Link indicator (orange) (green) External monitor port LAN jack Figure 2-4 The back of the computer LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX)
Page 50: Underside
Options. Some models are equipped with a Docking port. ■ Only the TOSHIBA Express Port Replicator can be used with this computer. Do not attempt to use any other Port Replicator. ■ Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
Page 51 The Grand Tour Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. Refer to the Additional memory module section in Chapter 3, Hardware, Utilities and Options. Battery release latch Slide and hold this latch into its 'Unlock' position in order to release the battery pack for removal.
Page 52: Front With The Display Open
Fingerprint Display hinge Sensor Stereo speaker (Left) Bluetooth antenna Power button (Not shown) TOSHIBA Assist button Touch Pad TOSHIBA control buttons Presentation button Touch Pad Keyboard Figure 2-6 The front of the computer with the display panel open...
Page 53 The Grand Tour Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
Page 54 Press this button to launch the program button automatically. When power-off, Sleep Mode and Hibernation Mode, press this button to start the computer and launch the program. Some models are equipped with a TOSHIBA Assist button. TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center.
Page 55: Indicators
The Grand Tour Bluetooth antenna Some computers in this series are equipped with a Bluetooth antenna. Wireless LAN Some computers in this series are equipped with antennas the Wireless LAN antennas. Wireless WAN Some computers in this series are equipped with antennas the Wireless WAN antennas.
Page 56: Keyboard Indicators
The Grand Tour Bridge media slot The Bridge media slot indicator glows green when the computer is accessing the Bridge media slot. Wireless The Wireless communication indicator blinks communication orange when the Bluetooth and Wireless LAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions.
Page 57: Optical Disc Drives
The Grand Tour Arrow mode Numeric mode indicator indicator Figure 2-9 Keypad overlay indicators Arrow mode When the Arrow mode indicator lights green, you can use the gray labeled keys on the keypad overlay as cursor keys. Please refer to the Keypad overlay section in Chapter 5, The Keyboard for more information.
Page 58: Writable Discs
Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.
Page 59: Dvd Super Multi Drive Double Layer
The Grand Tour Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. DVD-ROM drive The full-size DVD-ROM drive module lets you run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
Page 60: Ac Adaptor
Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 61: Chapter 3 Hardware, Utilities And Options
Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor The computer is equipped with one of the ® following Intel processors. ■ ®...
Page 62 Hardware, Utilities and Options Memory Memory slots 512, 1,024 or 2,048MB memory modules can be installed in the computer's two memory slots for a maximum of 4,096MB system memory. This computer can be equipped with memory modules of a maximum size of 4,096MB. The actual amount of useable system memory will be less than the installed memory modules.
Page 63 Hardware, Utilities and Options RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord which will either have a 2-pin or 3-pin plug enclosure.
Page 64 Hardware, Utilities and Options Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix I or click the *5 above. Optical disc drive Drive The following optical disc drive is pre-installed in this computer.
Page 65 Hardware, Utilities and Options Legal Footnote (Graphics Processor Unit ("GPU")) For more information regarding the Graphics Processor Unit ("GPU"), please refer to the Legal Footnotes section in Appendix I or click the *7 above. Sound Sound system The integrated sound system provides support for the computer's internal speakers and microphone, as allowing an external microphone and headphones to be connected via the...
Page 66: Special Features
Footnotes section in Appendix I or click the *8 above. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
Page 67 Hardware, Utilities and Options Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options.
Page 68 The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software.
Page 69: Toshiba Value Added Package
TOSHIBA Assist ■ TOSHIBA Presentation The starting application from the button can be changed. TOSHIBA Button Support cannot be used in models that are not equipped with TOSHIBA Assist button and TOSHIBA Presentation button. Downloaded from LpManual.com Manuals User’s Manual...
Page 70 TOSHIBA Password The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer.
Page 71: Utilities And Applications
Video. It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Downloaded from LpManual.com Manuals User’s Manual...
Page 72 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
Page 73 Lock button at the bottom of the right pane in the start menu. ■ TOSHIBA Assist : This can be used to open TOSHIBA Assist if it is already installed in your computer. Downloaded from LpManual.com Manuals User’s Manual...
Page 74 USB Sleep and Charge function and displays the battery's remaining capacity. To start this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. Trusted Platform The TPM (Trusted Platform Module) is a security Module (TPM) encryption device for the hard disk drive.
Page 75: Optional Devices
Additional memory module Peripheral devices ■ Hard disk drive pack ■ External monitor ■ USB FDD Kit ■ eSATA ■ i.LINK (IEEE1394) ■ Serial port ■ TOSHIBA Express Port Replicator Other ■ Security lock Downloaded from LpManual.com Manuals User’s Manual 3-15...
Page 76: Inserting A Pc Card
The computer is equipped with a single PC Card slot that can accommodate a Type II format card. Any PC Card that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards.
Page 77: Removing A Pc Card
Hardware, Utilities and Options Removing a PC Card To remove a PC Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. 2. Point to PC Card and click the left Touch Pad control button. 3.
Page 78: Inserting A Smart Card
Hardware, Utilities and Options Inserting a Smart Card The Smart Card slot is located on the left side of the computer. The Windows hot-install feature allows you to insert a Smart Card while the computer is turned on. To install a Smart Card, follow the steps as detailed below: 1.
Page 79: Removing A Smart Card
Hardware, Utilities and Options Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. ■ Before removing the Smart Card, confirm that the Smart Card is not working with any program or system.
Page 80: Memory Media
Hardware, Utilities and Options ■ This Bridge media slot supports the following memory media. ■ Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) ■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) ■...
Page 81: Media Care
SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you format the SD/SDHC memory card again, be sure to format it with the TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows.
Page 82: Memory Card Care
Hardware, Utilities and Options Memory card care ■ Set the write-protect switch to the lock position, if you do not want to record data. ■ Memory cards have a limited lifespan, so it is important to backup important data. ■ Do not write to a card if the battery power is low.
Page 83: Removing A Memory Media
Hardware, Utilities and Options ■ Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove ■ When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 84: Additional Memory Module
You can access the inserted memory modules efficiently in dual channel. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
Page 85: Installing A Memory Module
Hardware, Utilities and Options Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flashes (on for 0.5 seconds, off for 0.5 seconds) in the following ways; ■...
Page 86 Hardware, Utilities and Options 6. Slide your fingernail or a thin object under the cover and lift it off. Memory module cover Screw Figure 3-8 Removing the memory module cover 7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place.
Page 87: Removing A Memory Module
Hardware, Utilities and Options ■ The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only one module is installed, use the slot A. When inserting or removing memory modules, use the A and B marked on the computer chassis to determine which slot is A and which is B.
Page 88 Hardware, Utilities and Options 5. Loosen the one screw securing the memory module cover in place - please note that this screw is attached to the cover in order to prevent it from being lost. 6. Slide your fingernail or a thin object under the cover and lift it off. 7.
Page 89: External Monitor
Hardware, Utilities and Options External monitor An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1. Turn the computer's power off. 2.
Page 90: Usb Fdd Kit
Hardware, Utilities and Options USB FDD Kit The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer's USB ports. USB connector Disk-In-Use Indicator Floppy diskette slot Eject button Figure 3-13 The USB floppy diskette drive Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port.
Page 91 Hardware, Utilities and Options Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
Page 92: Disconnecting An Esata Device
There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
Page 93 Hardware, Utilities and Options ■ If you are transferring data through an IEEE1394 hub, do not connect or disconnect other devices from the hub during data transfer. There is a likelihood that data will be damaged. Connect all devices to the hub before you turn on the computer’s power.
Page 94: Serial Port
Hardware, Utilities and Options Disconnecting the i.LINK (IEEE1394) cable To disconnect the i.LINK (IEEE1394) cable, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. 2. Point to i.LINK (IEEE1394) device and click. 3.
Page 95: Toshiba Express Port Replicator
Hardware, Utilities and Options TOSHIBA Express Port Replicator In addition to the ports available on the computer, the TOSHIBA Express Port Replicator. The TOSHIBA Express Port Replicator connects directly to the docking interface on the underside of the computer. The AC adaptor connects the TOSHIBA Express Port Replicator to a power source.
Page 96: Security Lock
Hardware, Utilities and Options Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
Page 97: Optional Accessories
Vista, you are able to read and write to diskettes that have already been formatted. TOSHIBA Express The TOSHIBA Express Port Replicator provides Port Replicator the ports available on the computer in addition to a digital visual interface (DVI) port, External monitor port, four Universal Serial Bus ports (USB 2.0) and a LAN jack.
Page 98: Chapter 4 Operating Basics
This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick.
Page 99: Using The Accupoint
Operating Basics You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination.
Page 100: Replacing The Cap
Operating Basics Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use. The spare AccuPoint cap is supplied with the computer. 1. To remove the AccuPoint cap, firmly pinch the cap and pull it straight AccuPoint cap Figure 4-2 Removing the AccuPoint cap 2.
Page 101 Operating Basics How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible.
Page 102 Operating Basics Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.
Page 103: Fingerprint Registration
Operating Basics ■ Check the position and speed at which you swipe your finger across the sensor - please refer to the preceding drawing. ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints.
Page 104 Operating Basics 6. Register your fingerprint on the Fingerprint Image Capture screen. Let the computer read the finger to be registered 3 times. An image of your fingerprint will be shown on the screen each time the fingerprint is successfully read. Once the fingerprint is successfully read for the third time, the message Successfully combined will be displayed beneath the fingerprint images.
Page 105: Points To Note About The Fingerprint Utility Software
Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 106 Using this process will switch the password input screen across to the keyboard based entry screen. ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
Page 107 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
Page 108: Web Camera
Operating Basics Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
Page 109: Using The Toshiba Face Recognition
Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 110 Operating Basics ■ The Registration screen is displayed for a logged-in user whose face has not been registered. ■ The Management screen is displayed for a logged-in user whose face has already been registered. 2. Click the Register face button in the Management screen. The Registration screen is displayed.
Page 111 How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
Page 112: Using Optical Disc Drives
Operating Basics 1:1 Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6.
Page 113: Loading Discs
Operating Basics Loading discs To load CD/DVDs, follow the steps as detailed below: 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. Disc tray Eject button Figure 4-5 Pressing the eject button and pulling the disc tray open...
Page 114: Removing Discs
Operating Basics ■ Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. ■ Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.
Page 115 Operating Basics 2. The CD/DVD extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the CD/DVD. Figure 4-8 Removing a CD/DVD 3. Push the center of the disc tray to close it. Press gently until it locks into place.
Page 116: Writing Cds On Dvd-Rom&Cd-R/Rw Drives
CD-R, CD-RW media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
Page 117: When Writing Or Rewriting
CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Page 118: Writing Cd/Dvds On Dvd Super Multi Drives
■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.
Page 119: Important Message
RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
Page 120 Operating Basics DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed media) Hitachi Maxell,Ltd. (for 8x and 16x speed media) DVD-R (Dual Layer): MITSUBISHI KAGAKU MEDIA CO., LTD.
Page 121 Operating Basics ■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting errors may be noted - ensure that you check all discs for dirt or damage before you use them. ■ The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or DVD- RAM media will be affected by the quality of the disc itself and the way in which it is used.
Page 122 CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Page 123: Toshiba Disc Creator
CD Player' function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. ■...
Page 124: Media Care
3. Select File Open or Full Compare mode. 4. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Media care This section provides tips on protecting data stored on your CD's, DVD's and floppy diskettes.
Page 125: Sound System
Operating Basics Floppy diskettes The USB floppy diskette drive is available only as an option. 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid.
Page 126: Microphone Level
Operating Basics Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording Devices from the sub menu. 2. Select Microphone, and click Properties. 3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.
Page 127: Power Management
5. On the Advanced tab, select “2 channel, 16 bit, 48000 Hz (DVD Quality)” in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply.
Page 128: Modem
Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...
Page 129: Properties Menu
Operating Basics 4. Select either a region from the region menu or a telephony location from the sub-menu. ■ When you click a region it becomes the modem's default selection for any new dialling locations that are created within the Windows Control Panel (Phone and Modem Options).
Page 130 Operating Basics Connecting the modular cable To connect the modem's modular cable, follow the steps as detailed below: ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■...
Page 131: Wireless Communications
Operating Basics Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector. 2. Pinch the lever on the plug in the computer's modem jack and pull it out from within the computer.
Page 132 ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Downloaded from LpManual.com Manuals User’s Manual...
Page 133: Bluetooth Wireless Technology
This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Downloaded from LpManual.com Manuals User’s Manual...
Page 134: Wireless Communication Switch
The latest information regarding operating system support, language support or available upgrades can be found on our web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States. Wireless communication switch You can enable or disable Wireless communication functions, with the on/off switch.
Page 135: Lan
Operating Basics The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.
Page 136: Disconnecting The Lan Cable
Operating Basics 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. LAN cable LAN jack Figure 4-11 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
Page 137: Computer Handling
Operating Basics Computer Handling This section explains computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. ■ Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any...
Page 138: Using The Hard Disk Drive (Hdd) Protection
The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will change to the protection state.
Page 139: Toshiba Hdd Protection Properties
Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Downloaded from LpManual.com Manuals User’s Manual...
Page 140: Using The Toshiba Usb Sleep And Charge Utility
10 seconds. TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active. This function does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering from Hibernation Mode, or powered off.
Page 141: Starting The Usb Sleep And Charge Utility
USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the USB Sleep and Charge Utility To start the utility, click Start-> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. Downloaded from LpManual.com Manuals User’s Manual...
Page 142: Enabling Usb Sleep And Charge
Operating Basics Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function in groups. USB Sleep and Charge compatible USB ports are assigned to each group. Check the check boxes for each group to enable the USB Sleep and Charge function for the USB ports assigned to that group.
Page 143: Chapter 5 The Keyboard
Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Page 144: Function Keys: F1
Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Page 145: Hot Keys
The Keyboard Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay section in this chapter for more...
Page 146 The Keyboard Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 147: Windows Special Keys
FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
Page 148: Keypad Overlay
The Keyboard Keypad overlay Your computer's keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
Page 149: Temporarily Changing Modes
The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
Page 150: Chapter 6 Power And Power-Up Modes
Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
Page 151: Monitoring Of Power Condition
Power and Power-Up Modes Table 6-1 Power conditions continued Power on Power off (no operation) Battery charge • Operates adaptor is above low • LED: Battery off battery trigger DC IN off connected point Battery charge • Operates is below low •...
Page 152: Battery
Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. Flashing orange Indicates a problem with the power supply.
Page 153 Power and Power-Up Modes Extended Capacity Battery Pack (Included with some models, or option) The Extended Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory. High Capacity Battery Pack (Included with some models, or option) The High Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory.
Page 154: Charging The Batteries
■ The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
Page 155: Battery Charging Notice
Power and Power-Up Modes Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°...
Page 156: Maximizing Battery Operating Time
Power and Power-Up Modes Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■...
Page 157: Replacing The Battery Pack
Power and Power-Up Modes 4. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and...
Page 158: Installing The Battery Pack
Power and Power-Up Modes 6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3). Battery release latch Battery pack Battery lock Figure 6-1 Releasing the battery pack Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery...
Page 159: Toshiba Password Utility
Power and Power-Up Modes TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items: Start ->...
Page 160 ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
Page 161: Supervisor Password
Register, delete or change the Supervisor Password. ■ Create or invalidate a Supervisor Password token. This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens, including user and supervisor tokens. ■ Specify restrictions for general users.
Page 162: Power-Up Modes
Power and Power-Up Modes Power-up modes The computer has three different power-up modes as follows: ■ Shut Down Mode : The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off.
Page 163: Chapter 7 Hw Setup
Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, Boot Priority, Keyboard, CPU, LAN, Device Config and USB) to allow specific functions of the computer to be configured.
Page 164: Power On Display
HW Setup General This window displays the BIOS version and contains two buttons : Default and About. Return all HW Setup values to the factory Default settings. Display the HW Setup version. About Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
Page 165: Boot Priority
HW Setup Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: FDD −> HDD −> CD- The computer looks for bootable files on devices ROM −> LAN in the following order: 1.
Page 166 HW Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in hard disk drive, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
Page 167 HW Setup USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device. Sets the USB memory to be the equivalent of a hard disk drive (default). With this setting, the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both...
Page 168 HW Setup This function allows you to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: The processor's power consumption and Dynamically automatic clock speed switching functions are Switchable...
Page 169: Device Config
HW Setup Built-in LAN This feature enables or disables the Built-in LAN. Enables Built-in LAN functions (Default). Enabled Disables Built-in LAN functions. Disabled Device Config Device Configuration This option allows you to set how the computer's hardware devices will be configured.
Page 170: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 171: Analyzing The Problem
Troubleshooting ■ Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device. ■ Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and...
Page 172: Hardware And System Checklist
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
Page 173: Self Test
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
Page 174: Overheating Power Down
Troubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator...
Page 175 Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter Power and Power-Up Modes for more information on these indicators, together with general battery operation.
Page 176: Real Time Clock
Password Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes for further information. Keyboard Keyboard problems can be caused by the setup and configuration of the...
Page 177: Hard Disk Drive
Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Page 178 Troubleshooting Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility.
Page 179 Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Check the region code on the DVD. It must match that on the DVD-ROM.
Page 180 Chapter 2, The Grand Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. ■ Do not use the mouse or keyboard during writing. ■...
Page 181: Dvd Super Multi Drive
Troubleshooting DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access Make sure the drive’s disc tray is securely closed. a CD/DVD in the drive Press gently until it clicks into place. Open the disc tray and make sure the CD/DVD is properly seated.
Page 182: Usb Floppy Diskette Drive
Troubleshooting USB floppy diskette drive For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached. Some programs run The computer's software or hardware correctly but others do configuration may be causing a problem - ensure...
Page 183: Sd/Sdhc Card
Troubleshooting SD/SDHC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure SD/SDHC Card error Remove the SD/SDHC Card from the computer occurs and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC Card for further information.
Page 184: Memory Stick
Troubleshooting Memory Stick For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure Memory Stick/Memory Remove the Memory Stick/Memory Stick Stick PRO/Memory PRO/Memory Stick PRO Duo from the computer Stick PRO Duo error and then reinsert it in order to ensure it is firmly occurs connected.
Page 185: Dual Pointing Device
Troubleshooting MultiMediaCard For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure MultiMediaCard error Remove the MultiMediaCard from the computer occurs and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your MultiMediaCard for further information.
Page 186 Troubleshooting Problem Procedure The on-screen pointer In this instance, you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. slow 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon.
Page 187: Usb Mouse
Troubleshooting USB mouse Problem Procedure On-screen pointer does In this instance the system might be busy - Try not respond to mouse moving the mouse again after waiting a short operation while. Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached.
Page 188: Fingerprint Sensor
Troubleshooting Fingerprint Sensor Problem Procedure Reading of the In this instance you should try the fingerprint fingerprint was not reading operation again using the correct finger successful. position - please refer to Using the Fingerprint Sensor in Chapter 4, Operating Basics for further information.
Page 189: Usb Device
USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Page 190 Troubleshooting Problem Procedure Some external devices may not be able to use the "USB Sleep and Charge function". In this case, please try one or more of the following methods. ■ Change a mode setting of [Enabled]. ■ Turn OFF the computer while external devices are connected.
Page 191: Esata Device
Troubleshooting eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem Procedure eSATA device does Remove the eSATA device from the computer and then reconnect it to a free port it in order to not work ensure it is firmly attached.
Page 192 Troubleshooting Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event the Power indicator flashes when malfunction, the Power the computer is turned on, you should first check indicator will repeatedly that the installed memory module(s) are...
Page 193 Troubleshooting Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control dial. To increase the volume move the volume control dial to the right, and to decrease it move the volume control dial to the left.
Page 194: Volume Control Dial
Troubleshooting Volume control dial Problem Procedure No sound is heard Adjust the volume control dial. To increase the volume move the volume control dial to the right, and to decrease it move the volume control dial to the left. Turn the volume control dial while verifying the volume in order to adjust.
Page 195: I.link (Ieee1394) Device
Troubleshooting Problem Procedure When the display panel and an external monitor are set to clone mode and they are turned off by the timer, the display panel or the external monitor may not display when turned on again. If this occurs, press FN + F5 to re-set the display panel and external monitor to clone mode.
Page 196 Troubleshooting Problem Procedure You place a call, but a Make sure that the settings are correct within connection can’t be your communication application. made After making a call you Ensure that the communication application's tone can’t hear a ring or pule dialling selection feature is set correctly. Communication is cut The computer will automatically cut off off unexpectedly...
Page 197 Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Make sure the computer's Wireless Wireless LAN communication switch is set to on. If problems persist, contact your LAN administrator.
Page 198: Recovery Discs
TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 199 Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.
Page 200: Appendix A Specifications
Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Refer to User Information Guide about Size. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...
Page 201 Specifications Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 V DC 5.0 amperes Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing...
Page 202 Specifications Communication Data transmission and reception speed 300/1200/2400/4800/7200/9600/12000/14400/16 800/19200/21600/24000/26400/28800/31200/33 600 bps Data reception only with V.90 28000/29333/30666/32000/33333/34666/36000/ 37333/38666/40000/41333/42666/44000/45333/ 46666/48000/49333/50666/52000/53333/54666/ 56000 bps 2400/4800/7200/9600/12000/14400 bps Transmitting level -10 dBm Receiving level -10 to -40 dBm Input/output 600 ohms ±30% impedance Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis...
Page 203: Display Controller And Video Mode
Appendix B Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
Page 204: Wireless Lan
Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor PCI Express Mini Card ■ IEEE 802.11 Standard for Wireless LANs Compatibility ■...
Page 205: Radio Characteristics
Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Page 206: Supported Frequency Sub-Bands
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
Page 207 Wireless LAN ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
Page 208 Wireless LAN 5660* 5680* 5700* 5745* 5765* 5785* 5805* 5825* *1 Factory-set default channels *2 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. When using these channels in any country or region, refer to the addendum sheet which is Approved Countries/Regions for use.
Page 209: Appendix D Bluetooth Wireless Technology Interoperability
Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. ■ When you use Bluetooth Adaptor from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz...
Page 210: Bluetooth Wireless Technology And Your Health
Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 211 The radiated output power of the Bluetooth Adaptor from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Adaptor from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 212: Using Bluetooth Adaptor From Toshiba Equipment In Japan
3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. Downloaded from LpManual.com Manuals...
Page 213: Device Authorization
(3) 1: The interference range of this equipment is less than 10 m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday : 10:00-17:00 Toll Free Tel : 0120-15-1048...
Page 214: Ac Power Cord And Connectors
Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters...
Page 215 AC Power Cord and Connectors Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2- 15P (250V) or 1-15P (125V) and three pin plug configuration must be 6- 15P (250V) or 5-15P (125V) as designated in the U.S.
Page 216: Toshiba Anti-Theft Protection Timer
BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility. The settings can only be activated or modified by a user with supervisor authority.
Page 217: Toshiba Pc Health Monitor
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
Page 218: Starting The Toshiba Pc Health Monitor
■ Double click TOSHIBA PC Health Monitor in the Welcome Center. ■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. ■ Click the icon ( ) in the notification area, then click the "TOSHIBA PC Health Monitor is not enabled.
Page 219: Cleaning The Cooling Module
3. After cleaning the cooling module, run the "TOSHIBA Cooling Performance Diagnostic Tool" again. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Cooling Performance Diagnostic Tool. 4. If the "Please click [OK] to run the TOSHIBA Cooling Performance Diagnostic Tool to check the cooling performance of your PC."...
Page 220 TOSHIBA PC Health Monitor 5. Using a thin-tipped tool, push on the hole in the edge of the Cooling module cover and slide it in the direction of the arrow to remove. Cooling module cover Hole Figure G-1 Removing the cooling module cover 6.
Page 221: Appendix H Legal Footnotes
Appendix H Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
Page 222: Memory (Main System)*3
For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in Chapter 8 Troubleshooting for more information.
Page 223: Battery Life
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Page 224 Legal Footnotes Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
Page 225 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
Page 226 WSXGA+: wide super extended graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array AccuPoint: A pointing device integrated into the TOSHIBA computer keyboard. Downloaded from LpManual.com Manuals User’s Manual Glossary-2...
Page 227 Glossary adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
Page 228 Glossary boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem.
Page 229 Glossary CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
Page 230 Glossary default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program (called a "driver") that permits a computer to communicate with a device.
Page 231 Glossary echo: To send back a reflection of the transmitted data to the sending device. You can display the information on the screen, or output it to the printer, or both. When a computer receives back data it transmitted to a CRT (or other peripheral device) and then transmits the data to printer, the printer is said to echo the CRT.
Page 232 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
Page 233 Glossary interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another. 2) To physically connect one system or device to another to exchange information. 3) The point of contact between user, the computer, and the program, for example, the keyboard or a menu.
Page 234 Glossary megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. memory: Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed.
Page 235 Glossary OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data.
Page 236 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
Page 237 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
Page 238 Glossary volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. warm start: Restarting or resetting a computer without turning it off. Wi-Fi: A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
Page 239 6-1 writing 4-21 replacing 6-8 DVD-ROM drive Bluetooth 3-6, 4-36 problems 8-9 Bluetooth Stack for Windows by using 4-15 Toshiba 3-12 DVD-ROM&CD-R/RW drive problems 8-28 problems 8-10 Boot Priority 7-3 using 4-15 Bridge media slot 2-3, 3-19 writing 4-19...
Page 240 8-19 Touch Pad 5-4 using 4-3 Wireless 5-4 Floppy diskette care 4-28 Zoom 5-5 FN + 1 (TOSHIBA Zooming Utility reduce) HW Setup accessing 7-1 FN + 2 (TOSHIBA Zooming Utility enlarge) Boot priority 7-3 CPU 7-6 FN + Enter 5-3...
Page 241 Starting the computer by 6-12 Smart Card 8-14 Supervisor 6-12 Sound system 8-24 user 6-10 System start-up 8-4 PC Card 3-16 TOSHIBA support 8-29 inserting 3-16 Touch Pad 8-16 problems 8-13 USB device 8-20 removing 3-17 USB floppy diskette drive 8-13 Downloaded from LpManual.com Manuals...
Page 242 TOSHIBA Mic Effect 3-12 xD picture card 8-15 TOSHIBA PC Diagnostic Tool 3-10 Processor 3-1 TOSHIBA Presentation button 3-6 TOSHIBA SD Memory Boot Utility 3-12 TOSHIBA SD Memory Card Format 3-12 Recovery Discs 1-15 TOSHIBA Value Added Package 3-9 problems 8-29...

Toshiba TECRA A10 Satellite Pro S300 Series User Manual

User's Manual

Chapter 1 Getting Started

Chapter 2 The Grand Tour

Chapter 3 Hardware, Utilities and Options

Chapter 4 Operating Basics

Chapter 5 The Keyboard

Chapter 6 Power and Power-Up Modes

Chapter 7 HW Setup

Chapter 8 Troubleshooting

Appendix A Specifications

Appendix B Display Controller and Video Mode

Appendix C Wireless LAN

Appendix D Bluetooth Wireless Technology Interoperability

Appendix E AC Power Cord and Connectors

Appendix F TOSHIBA Anti-Theft Protection Timer

Appendix G TOSHIBA PC Health Monitor

Appendix H Legal Footnotes

Memory Stick/Moving the Computer

Quick Links

Chapters

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Summary of Contents for Toshiba TECRA A10 Satellite Pro S300 Series