v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8849 or Type 8491 server," on page 61 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
175
Service processor code on optional service
processor adapter corrupted or not loaded.
184
Power-on password damaged.
187
VPD serial number not set.
189
An attempt was made to access the server
with an incorrect password.
289
A DIMM has been disabled by the user or
by the system.
301
Keyboard or keyboard controller error.
Action
1. Update the firmware on the optional Remote
Supervisor Adapter II (see "Updating the
firmware" on page 103).
2. Replace the optional Remote Supervisor Adapter
II.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program, set
the serial number, and save the configuration.
2. (Trained service technician only) Replace the
system board
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable
the DIMM.
2. Make sure that the DIMM is installed correctly
(see "Installing a memory module (DIMM)" on
page 81).
3. Reseat the DIMM.
4. Replace the DIMM.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable in the connector.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
17
Chapter 2. Diagnostics