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CHAPTER 4 –
TROUBLESHOOT AND MAINTAIN THE SF61B
PROBLEM
POSSIBLE SOLUTION
The trigger button is
Clean around the edges of the trigger button with a can of
stuck.
compressed air.
Perform a software reset (Reset factory defaults) of your
SF61B using one of the following methods:
•
•
•
None of the previous
suggestions have
Bear in mind however:
solved your problem.
•
•
•
Note: You may find a solution to your problem at
https://support.honeywellaidc.com, the online knowledge base for
Honeywell products.
RECOVER THE SF61B
If your SF61B appears "dead" or does not respond when you press the scan button,
you can try to:
•
restart the product (hardware reset)
•
reset the product's configuration settings to their initial values (software
reset)
A hardware reset does not lose the current configuration settings.
A software reset sets all the configuration settings of the scanner back to their default
values, including custom default settings (same effect as when you read the Reset
factory defaults configuration barcode).
Note: If your scanner does not turn on after a hardware and/or
software reset and you are using a correctly charged and functioning
Honeywell battery pack SF61-BAT-SXXX, please contact your Honeywell
representative.
38
Read the Reset factory defaults configuration code
(see
Reset Your Scanner (Software Reset)
Configure the SF61B Cordless
3,
Send a Reset factory defaults command from EasySet
to the scanner in online setup mode (see
with EasySet
in Chapter 3,
Cordless
Scanner).
Force a software reset of the scanner (see below,
a Software
Reset, in the present chapter).
This will reset your scanner's parameter settings to their
initial values so you will have to reconfigure any custom
settings you have programmed in your scanner (see
Configure the SF61B Cordless
Chapter 3,
Depending on your host configuration (host device,
Bluetooth version), you may have to re-pair your
product with your host device /application (see the
appropriate section in Chapter 2,
In all cases you will have to re-connect with your host
(see the appropriate section in Chapter 2,
SF61B).
in Chapter
Scanner).
Online Setup
Configure the SF61B
Force
Scanner).
Connect the
SF61B).
Connect the
FORCE A HARDWARE
RESET
A hardware reset will restart your
scanner, keeping the current
configuration.
TO FORCE A HARDWARE
RESET (RESTART) OF
YOUR SF61B
1.
Turn the scanner on by pressing the
trigger one time, then release.
Note: You may not be able
to tell if the scanner is on,
for example if the LEDs have
been disabled and do not
light up when you pull the
trigger.
2.
Press and hold the scan button
for more than 20 seconds until the
scanner beeps twice and vibrates
(no red LED).
3.
Release the scan button.
•
If you have a Bluetooth
connection, the SF61B
disconnects from the host
device when it switches off.
•
After a restart, your scanner
may try to re-establish the
Bluetooth connection with the
host depending on the type
of connection (it will do so
with an HID connection or a
scanner-initiated Incoming SPP
connection for example).
User's Guide | SF61 Cordless Scanner
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