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Cisco 7940 Quick Start Manual
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C
IP P
7940 / 7942 / 7945 / 7960 /
ISCO
HONE
7965
The Cisco 7960 IP telephone provides easy access to a
wide range of business features.
SOFT KEYS
Features available based upon the state of your phone
TO PLACE A CALL
Internal
Lift Handset, press the Speaker button, line button or
the New Call soft key
Dial the extension
External
Lift Handset, press the Speaker button, line button or
the New Call soft key
Local – Dial 8 + Number
Long Distance – Dial 8 + 1 + Number
LAST NUMBER REDIAL
Press the REDIAL soft key
CALL FORWARD
To Activate
When your phone is idle, press the CFWDALL soft
key
Enter the number, OR press MESSAGE key for
sending calls directly to Voicemail
To Cancel
Press the CFWDALL soft key
iDivert
When your phone is ringing, press the IDIVERT soft
key to send the call directly to Voicemail
When on an active call, press the IDIVERT soft key to
send the call directly to Voicemail
CALL HOLD
To Place a Call on Hold
From an existing conversation, press the HOLD soft
key
To Retrieve a Call on Hold
Press the RESUME soft key
If there are multiple calls on hold, scroll to the desired
line before pressing the RESUME soft key
JOIN
This feature allows you to join two incoming calls.
To answer the second incoming call
Press the ANSWER soft key if it's appropriate to place
your first caller on hold (pressing this soft key
automatically puts the first caller on hold)
To Join these two callers to create a 3-way call
Scroll to the call that is on hold
Press the MORE soft key
Press the JOIN soft key
TO TRANSFER A CALL
During a call, press the TRANSFER soft key
Dial the number
Announce the call
Press the TRANSFER soft key to complete the
transfer, hang up
OR
To Transfer Using Corporate Directory
During a call, press the TRANSFER soft key
Press the Directories button
Select the Corporate Directory (5)
Search the Corporate Directory
Press the DIAL soft key
Press the TRANSFER soft key to complete the
transfer, hang up
OR
If the person you attempt to transfer the call to is not
available, press the END CALL soft key and
the RESUME soft key to return to the original caller
CONFERENCE CALL
(maximum of 6)
While a call is in progress, press the MORE soft key and
then press the CONFRN soft key. Dial the extension or
outside number.
After the party answers, press the CONFRN soft key
to bring the parties together
To add additional parties
Repeat the above steps
When all parties have been called – press join.
To reconnect to the Conference when a called party isn't
joining
If the person you attempt to bring into the conference
is not available, press the END CALL soft key and
then the RESUME soft key to return to the conference
call
To view the conference call members
Press the MORE soft key, then press the CONFLI soft
key to view the members on the conference call
Press JOIN after everyone is on. The initiating caller
may hang up, if desired.
CALL PARK
To Park a Call (park positions 446000-446199)
On an existing call, press the MORE soft key and then
the PARK soft key, the call is automatically placed
into a park position, note the position
Hang Up
To Retrieve a Parked Call
Dial the park position to which the call was parked,
you are now connected
CALL PICKUP
While a phone in your "pickup group" is ringing, Lift
your handset or push the NEW CALL soft key
Push the MORE soft key, then the PICKUP soft key
and your phone will start ringing.
Push the ANSWER soft key

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Summary of Contents for Cisco 7940

  • Page 1 If there are multiple calls on hold, scroll to the desired call line before pressing the RESUME soft key To view the conference call members The Cisco 7960 IP telephone provides easy access to a  Press the MORE soft key, then press the CONFLI soft JOIN wide range of business features.
  • Page 2 VOICE MAIL SETUP AND ACCESS DIRECTORIES To enroll with voice mail (first use) Basic Controls   To view Missed, Received or Placed calls, press the Press the Messages button or dial the internal Press the Messages button or dial the internal voice mail DIRECTORIES button voice mail phone number (990000).

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