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Siemens WM14LPHEDN User Manual And Installation Instructions

Siemens WM14LPHEDN User Manual And Installation Instructions

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Washing machine
WM14LPHEDN
en
User manual and installation instructions
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The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14LPHEDN

  • Page 1 Washing machine WM14LPHEDN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
  • Page 3 16 Home Connect ......   44 21 Customer Service.....    69 16.1 Home Connect settings.. 44 21.1 Product number (E-Nr.) and production number (FD).. 69 16.2 Connecting the appliance to a WLAN home network 21.2 AQUA-STOP guarantee .. 69 (Wi-Fi) with WPS function .. 45 22 Consumption values....   71 16.3 Connecting the appliance to a WLAN home network 23 Technical specifications..
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 39 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection topic of The appliance comes with an Aqua- → "Disposing of packaging", Sensor. Page 11. a During the rinse cycle, the Aqua- Check the appliance for visible Sensor checks the degree of tur- damage. bidity of the rinsing water, and ad- Open the door.
  • Page 13: Removing The Transit Bolts

    Installation and connection en ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 14: Connecting The Appliance

    en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 15 Installation and connection en Connect the water inlet hose to a ATTENTION! tap (26.4 mm = 3/4"). When draining, the water outlet hose is subject to water pressure and may come loose from the installed con- nection point. ¾˝ Secure the water outlet hose ▶...
  • Page 16: Aligning The Appliance

    en Installation and connection Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector...
  • Page 19 Familiarising yourself with your appliance en...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 22 en Display Display Designation Description ⁠ Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
  • Page 23: Buttons

    Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description ⁠ (Start / ¡ Start Start, cancel or pause the pro- Pause) gramme.
  • Page 24 en Buttons Button Selection Description ⁠ - 1400 (Spin – 1400 rpm Adjust the spin speed or deactivate Speed) the spin cycle. is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
  • Page 25 Buttons en Button Selection Description (Rinse Plus) ¡ Activate Activate or deactivate up to three ad- ditional rinse cycles. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. (Rinse hold) ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡...
  • Page 26 en Programmes ⁠ ⁠ i-Dos   ⁠ ⁠  i-Dos   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ Speed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en ⁠ ⁠ i-Dos   ⁠ ⁠  i-Dos   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes ⁠ i-Dos   ⁠  i-Dos   ⁠ – ⁠ Speed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – ⁠ i-Dos   ⁠ – – –  i-Dos   ⁠ – – – – – – – – – – – – – ⁠ Speed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes – ⁠ i-Dos   ⁠ –  i-Dos   ⁠ – – – – – – ⁠ Speed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – ⁠ i-Dos   ⁠ –  i-Dos   ⁠ – – – – – – – – – – – ⁠ Speed Max. spin speed 1400 1200 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – ⁠ i-Dos   ⁠ –  i-Dos   ⁠ – – – – – – ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠ i-Dos   ⁠  i-Dos   ⁠ ⁠ Speed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ⁠ ⁠ i-Dos   ⁠ ⁠  i-Dos   ⁠ – – – ⁠ ⁠ ⁠ ⁠ Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and unloaded. Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 36: Laundry

    en Laundry Pour approx. 1 litre of water into Press ⁠ (Start / Pause) to start the manual dosing compartment. the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 40 Laundry 11 Laundry...
  • Page 37: Sorting Laundry

    Laundry en – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following – Wash large and small items of criteria before washing. laundry together –...
  • Page 38: Detergents And Care

    en Detergents and care products Symbol Washing process Recommended pro- gramme ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡...
  • Page 39: Detergent Dosage

    Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡...
  • Page 40: Basic Operation

    en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Press ▶ tings: Requirement: A programme has been set.
  • Page 41: Adding Detergent And Care Product

    Basic operation en Requirement: Prepare and sort the Pull out the detergent drawer. laundry. Pour in detergent. → "Laundry", Page 36 → "Detergent drawer", Page 18 If required, add the care product. Open the door. Push in the detergent drawer. 13.7 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
  • Page 42: Unloading The Laundry

    en Childproof lock The appliance door remains 13.11 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press – If the temperature is high, start the Skylning programme. – If the water level is high: Start the Centrifugering or Ud- pumpning programme.
  • Page 43: Deactivating The Childproof Lock

    Intelligent dosing system en a The childproof lock remains active Open the dispenser lid. even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold ⁠...
  • Page 44: Basic Dosage

    en Home Connect Home Connect services in your coun- Adjusting the dispenser contents try. You can find information about Press and hold ⁠ i-Dos for ap- this at: www.home-connect.com. prox. 3 seconds. ¡ → "Connecting the appliance to a To set ⁠ , press ⁠...
  • Page 45: (Wi-Fi) With Wps Function

    Home Connect  en 16.2 Connecting the appli- 16.3 Connecting the appli- ance to a WLAN home ance to a WLAN home network (Wi-Fi) with network (Wi-Fi) without WPS function WPS function Requirement: If your router has a If your router does not have a WPS WPS function, you can connect the function, you can connect the appli- appliance to your WLAN home net-...
  • Page 46: Connecting Your Appliance

    en Home Connect Connect the mobile device to the 16.4 Connecting your appli- HomeConnect Wi-Fi network and ance to the Home Con- enter the password (key) Home- nect app Connect. a Your mobile device now connects Requirements to the appliance. The connection ¡ The appliance is connected to the process may take up to WLAN home network (Wi-Fi).
  • Page 47: Software Update

    Home Connect  en Press ⁠ repeatedly until the dis- 16.9 Data protection play shows oFF. Please see the information on data a Wi-Fi is deactivated. protection. Note: If Wi-Fi is switched off and your The first time your appliance is appliance was previously connected registered on a home network to your home network, this connec- connected to the Internet, your...
  • Page 48: Overview Of The Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 49: Cleaning The Drum

    Cleaning and servicing en 18.3 Cleaning the detergent with nothing but water and a drawer damp cloth. If you change detergent or the deter- Remove all de- Fresh deposits gent drawer is dirty, clean the deter- tergent residue, are easier to re- gent drawer and the pump unit of the spray residue or move without...
  • Page 50 en Cleaning and servicing Unclip the detergent drawer lid ATTENTION! The pump unit con- and remove it. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
  • Page 51: Descaling

    Cleaning and servicing en 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 52 en Cleaning and servicing Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 53: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Cleaning the drain pump Before the next wash To prevent unused detergent from Note: Please read the information in flowing straight into the outlet in the the Safety → Page 4 and Preventing next wash, run the Udpumpning pro- material damage → Page 10 sections gramme after you have emptied the to ensure that you use the appliance drain pump.
  • Page 54: Cleaning The Water Inlet Filter

    en Cleaning and servicing Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 55 Cleaning and servicing en Connect the water inlet hose and check for leaks.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ "E:10 / -00 / -10 / The pump for the intelligent dosing system is blocked.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting flashes. The automatic voltage control system detects an un- authorised voltage under-usage. No remedial action possible. ▶ Note: If the power supply is stable, the programme continues to run as normal. Voltage under-usage may cause extension of a pro- gramme.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The appliance is not Check whether the lighting in your kitchen or other ▶ working. appliances are working. The programme does You have not pressed  ⁠ . not start. Press ⁠ . ▶ Door is not closed. Close the door.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The door cannot Power failure. be opened. Open the door using the emergency release. ▶ → "Emergency release", Page 67 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 63 Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Centrifugering programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 26 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Unsuitable detergent added to the dispenser of the in- the dry laundry. telligent dosing system. Check whether the detergent used is suitable. Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting No connection to the Reconnect the appliance to the home network. home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 45 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 45 Water is leaking out at Water inlet hose is not correctly/securely connected.
  • Page 67: Transportation, Storage And Disposal

    Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance for transporta- Requirement: The drain pump is tion using transit bolts in order to pre- empty. → Page 51 vent damage. ATTENTION! Escaping water may Remove the four cover caps. cause material damage.
  • Page 68: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Udpumpning pro- gramme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 69 Customer Service en If you contact Customer Service, you tronic appliances (waste will require the product number (E- electrical and electronic Nr.) and the production number (FD) equipment - WEEE). of your appliance. The guideline determ- The contact details for Customer Ser- ines the framework for vice can be found in the enclosed the return and recycling...
  • Page 70 en Customer Service cludes correctly fitting the Aqua- Stop extension (genuine access- ory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap. ¡ If your appliance is fitted with Aqua-Stop, you can in principle leave your appliance unattended during operation and the tap turned on afterwards.
  • Page 71 Consumption values en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 72 2014/53/EU. used W A detailed RED Declaration of Con- Water pressure ¡ Minimum: formity can be found online at 100 kPa www.siemens-home.bsh-group.com (1 bar) among the additional documents on ¡ Maximum: the product page for your appliance. 1000 kPa (10 bar) Length of the wa- 150 cm...
  • Page 73 Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 76 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001610590* 9001610590 (001226)

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