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Washing machine WI14W541EU User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Laundry.......... 37 General information...... 4 Preparing the laundry ..... 37 Intended use........ 4 Sorting laundry ....... 38 Restriction on user group.... 5 Degrees of soiling ...... 38 Safe installation ........ 5 Care symbols on the care labels ... 38 Safe use ........... 7 Detergents and care products..
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Cleaning the drum...... 47 Cleaning the detergent drawer .. 47 Descaling........ 48 Cleaning the drain pump.... 49 Cleaning the water outlet hose at the siphon........ 51 Cleaning the water inlet filter.. 52 Troubleshooting...... 53 Error code / Fault display / Sig- nal........... 53 Malfunctions ........ 55 Noise .......... 58 Problem with results....... 59 Leakage.......... 60 Odours.......... 60...
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products "Add " → Page 40 detergent based ▶ with a high alcohol content. on the laundry's degree of soiling. Do not use hard scouring pads ▶ For light to normal soiling, a smal- or cleaning sponges.
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
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Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Pull the power cord out of the Removing the transit bolts holder. The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Notes ¡ Please read the information in the "Safety" → Page 4 and "Preventing material damage"...
Installation and connection en Press down on the four cover Measure the built-in niche. caps. Lay the power cord as well as the water inlet and water drain hose. Tools for assembly Slide the appliance in and, at the same time, pull through the power You require the following tools for the cord, water inlet and water drain assembly:...
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en Installation and connection Unscrew the rear appliance feet. Hold the cabinet door at the re- quired height on the appliance and mark the upper edge of the appli- ance on the inside of the door. ‒ Align the appliance using a spirit level.
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Installation and connection en At the previously marked points, use a Forstner 35 mm drill to drill the holes for the hinges. At the previously marked points, use a 2 mm twist drill to drill holes for the screws. Mark for the holes at the left-hand stop Insert the hinges into the holes and screw them in.
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en Installation and connection Insert the hinges into the appliance Aligning the cabinet door . Vertically aligning the cabinet door ▶ Slide in the covering rail screw it in . Horizontally aligning the cabinet door Put the magnetic catches on the ▶...
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Installation and connection en Screw the spacers in as per the di- Installing the base panel mensions. Insert the spacers for the base panel. Measure dimension Z and dimen- sion Y. Note: When inserting the base panel, ensure that, if the base panel is protruding or the cabinet panel is flush-mounted, the time- Light is not visible.
en Installation and connection Connect the appliance to the Connect the water inlet hose to a power supply tap (26.4 mm = 3/4"). → "Connecting the appliance to the electricity supply", Page 23. ¾˝ min. 10 mm min. 17 mm When connecting to a 21 mm = ½" tap, first fit the adapter with a seal- ing washer.
Installation and connection en ATTENTION! Aligning the appliance When draining, the water outlet hose In order to reduce noise and vibra- is subject to water pressure and may tion and to prevent the appliance come loose from the installed con- from moving, align the appliance cor- nection point.
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en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 42 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Rinse Programme status Spin Programme status – – – Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 30. Button Selection Description...
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
Laundry en Pull out the detergent drawer. Push in the detergent drawer. Pour approx. 1 litre of tap water Press Start/Reload to start the pro- into compartment II. gramme. a The display shows the remaining programme duration. a In each case, the TimeLight altern- ately shows the remaining pro- gramme duration and the current programme status on the floor.
en Laundry To protect your appliance and the – Some stubborn or dried-in stains ▶ laundry, prepare the laundry be- can be removed by washing forehand. several times – Empty all pockets Sorting laundry – Brush sand out of all collars and pockets Note: Please read the information in –...
Detergents and care products en Symbol Washing process Recommended programme Gentle Easy Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
en Detergents and care products Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
Basic operation en Adjusting the programme set- Basic operation Basic operation tings You can find out everything you need Basic operation Depending on the programme and to know about operating your appli- programme progress, you can adjust ance here. or activate/deactivate the settings. Note: Overview of all programme set- Switching on the appliance tings:...
en Basic operation Note: Ensure that there is no laun- Insert the measuring aid. dry trapped in the door. Close the door. Using a measuring aid for li- quid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid.
Basic operation en a The drum rotates and load detec- Fold the measuring aid down and tion takes place. This can take up click it into place. to 2 minutes, after which water enters the drum. a The display shows either the pro- gramme duration or the "Ready in"...
en Basic operation Adding laundry Unloading the laundry Note: Please read the information in Note: Please read the information in the "Safety" → Page 4 and "Prevent- the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- ing material damage" → Page 11 sec- tions to ensure that you use the appli- tions to ensure that you use the appli- ance safely.
Childproof lock en Wipe the rubber gasket dry and re- move any foreign objects. Leave the door and detergent drawer open so that residual water can evaporate. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
Cleaning and servicing en Take the drain hose out of the Cleaning the drain pump holder. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump Make sure that the impeller in the drain pump can be rotated. Note: Please read the information in the "Safety"...
Cleaning and servicing en Note: When inserting the base Loosen the hose clamp and care- panel, ensure that, if the base fully remove the water outlet hose. panel is protruding or the cabinet panel is flush-mounted, the time- Light is not visible. Install the base panel.
en Cleaning and servicing Clean the filter with a small brush. Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 49 The water pressure is low. No remedial action possible. The filter in the water inflow "Clean the water inflow filter" ▶ → Page 52.
Troubleshooting en Malfunctions Fault Cause troubleshooting The appliance is not work- The mains plug of the power Connect the appliance to the power ▶ ing. cord is not plugged in. supply. The circuit breaker is faulty. Check the circuit breaker in the ▶...
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en Troubleshooting Fault Cause troubleshooting The water is not draining. Drain pipe or water drain Ensure that the drain pipe and wa- ▶ hose is caught or jammed. ter drain hose are not kinked or trapped. → "Cleaning the drain pump", Drain pump is blocked. ▶...
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Troubleshooting en Fault Cause troubleshooting The programme duration The programme operation is Not a fault – no action required. ▶ changes during the wash optimised electronically. cycle. This may change the pro- gramme duration. The unbalanced load detec- Not a fault – no action required. ▶...
en Troubleshooting Fault Cause troubleshooting timeLight does not light up. Energy-saving mode is act- Press any button. ▶ ive. a The symbol lights up again. High spin speed not A low spin speed is selected. The next time you run a wash cycle, ▶...
Troubleshooting en Fault Cause troubleshooting Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶ noise. detergent solution is noise. pumped out. Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶...
en Troubleshooting Fault Cause troubleshooting The spin result is not satis- Start the Spin programme. ▶ factory. The laundry is too wet/too damp. Detergent residue on the Detergents may contain wa- Start the Rinse programme. ▶ damp washing. ter-insoluble substances that deposit on the laundry.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 49 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the Empty programme. a The unused detergent cannot flow straight into the outlet during the next wash.
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
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en Customer Service ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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en Technical specifications Power consumption ¡ Off mode: 0,12 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 220 cm let hose Length of the water 220 cm outlet hose Length of the power 210 cm cord Max.
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