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Washing machine WI12W327ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 24 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 24 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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13.14 Unloading the laundry .. 35 13.15 Switching off the appli- ance........ 35 14 Childproof lock...... 35 14.1 Activating the childproof lock ......... 35 14.2 Deactivating the childproof lock ......... 35 15 Basic settings...... 36 15.1 Overview of the basic set- tings........ 36 15.2 Changing the basic set- tings........ 37 16 Cleaning and servicing ....
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with Reduce the washing temperature for ▶ a high alcohol content. lightly and normally soiled laundry. Do not use hard scouring pads or ▶ a At lower temperatures, the appli- cleaning sponges.
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Kitchen unit Only install the the appliance. appliance under- Do not install or operate this appli- ▶ neath a continu- ance anywhere that is liable to ex- ous worktop that perience frost or outdoors.
en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
Installation and connection en ¡ 2 mm twist drill Slide the appliance in and, at the same time, pull through the power ¡ Screwdriver cord, water inlet and water drain hose. 4.6 Installing the appliance Preparing the appliance To make it easier to slide in the appliance, turn in the appliance's rear feet until the appliance is on the runners.
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en Installation and connection Align the appliance using a spirit level. → "Aligning the appliance", Page 21 Mark on the top edge of the appli- ance at the left-hand stop Installing the cabinet door Note: Metal elements may impair the function of the control panel. Mark on the top edge of the appli- Do not use any cabinet doors with ance at the right-hand stop...
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Installation and connection en At the previously marked points, use a Forstner 35 mm drill to drill the holes for the hinges. At the previously marked points, use a 2 mm twist drill to drill holes for the screws. Mark for the holes at the left-hand stop Insert the hinges into the holes and screw them in.
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en Installation and connection Insert the hinges into the appliance Aligning the cabinet door . Vertically aligning the cabinet door ▶ Slide in the covering rail Horizontally aligning the cabinet screw it in . door Put the magnetic catches on the ▶...
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Installation and connection en Screw the spacers in as per the di- Installing the base panel mensions. Insert the spacers for the base panel. Measure dimension Z and dimen- sion Y. Install the base panel.
en Installation and connection Connect the appliance to the Open the water tap carefully and power supply check that the connection points are tight. → "Connecting the appliance to the electricity supply", Page 21. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
Installation and connection en Screw the lock nuts tightly against 4.8 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Loosen the lock nuts using a WAF 17 wrench by turning it in a clock- wise direction.
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en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Emergency release pump → Page 38 → Page 51...
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 33 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
en first time Pour standard washing powder first time 6 Before using for the into compartment II. first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry.
Display en 7 Display The display shows the current settings, options or relevant information. display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 27 8,0 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
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en Display display Designation More information End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 35 varioSpeed Short wash activated.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information inicio/ ¡ Start Start, cancel or pause the pro- pausa + carga gramme. ¡ Cancel (Start/Reload) ¡ Pause vario Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) algodón/al- Wash hard-wearing items made from cotton, linen godão or blended fabrics. (Cottons) Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
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Programmes en Programme Description Max. load (kg) sintéticos Wash items made from synthetic or blended fab- (Easy Care) rics. Programme setting: ¡ Max. 40° °C ¡ Max. 1200 rpm Wash items made from cotton, linen, or synthetic or (Mixed Load) blended fabrics. Suitable for lightly soiled laundry.
en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 40° °C ¡ Max. 800 rpm express 15/30' Wash items made from cotton, or synthetic or blen- (Rapid 15'/30') ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate vario Speed.
– Close all zips, Velcro fasteners, in the digital instruction manual by scanning the QR code in the table of hooks and eyes – Tie cloth belts, apron strings, contents or on www.siemens- etc. together or use a laundry home.bsh-group.com . bag. 11.1 Preparing the laundry –...
¡ You can find further information in the digital instruction manual by 13.2 Setting a programme scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn the programme selector and ¡ Observe the information on safety set the required programme.
operation en Ensure that there is no laundry Slide the measuring aid forwards. trapped in the door. 13.5 Inserting the measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. Press down on the insert and re- move the detergent drawer.
en operation To pause the programme, after ap- 13.8 Starting the programme prox. 10 minutes, press inicio/ Note: If you want to change the time pausa + carga. until the programme ends, set the To resume the programme, after "Ready in" time first. the desired soaking time, press inicio/pausa + carga.
Childproof lock en 13.13 Resuming the pro- 14 Childproof lock gramme when the pro- Secure your appliance against being gramme status is Rinse operated unintentionally using the Hold controls. Requirements 14.1 Activating the childproof ¡ Rinse Stop is activated. → "Buttons", Page 27 lock ¡ The last rinse cycle of the set pro- Press and hold the two ...
en Basic settings 15 Basic settings You can configure the basic settings for your appliance to meet your needs. 15.1 Overview of the basic settings Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
To keep your appliance working effi- ciently for a long time, it is important to clean and maintain it carefully. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com .
en Cleaning and servicing Pull out the insert upwards. Clean the opening for the deter- gent drawer. Clean the detergent drawer and in- sert with water and a brush, and Push in the detergent drawer. then dry them. 16.3 Cleaning the drain pump Clean the drain pump in the event of faults, e.g.
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Cleaning and servicing en Slide a sufficiently large receptacle Firmly press on the sealing cap. under the opening. Insert the drain hose into the Take the drain hose out of the holder. holder. Cleaning the drain pump CAUTION - Risk of scalding! Requirement: The drain pump is When you wash at high temperat- empty.
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en Cleaning and servicing Since water may remain in the Screw the pump cap as far as it drain pump, unscrew the pump will go. cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt. 90°...
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Cleaning and servicing en Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the programme after you have emptied the drain pump. Turn on the water tap. Insert the mains plug. Switch on the appliance.
en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 39 "E:36 / -25 / -26"...
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en Troubleshooting Fault Cause and troubleshooting flashes. Door is not closed. Close the door. Press inicio/pausa + carga to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door. Press inicio/pausa + carga to start the programme. All other error codes.
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Troubleshooting en Fault Cause and troubleshooting The programme does Remove any trapped laundry. not start. Close the door. Press inicio/pausa + carga to start the programme. The door cannot – – – is activated. be opened. Continue the programme by selecting ▶ pressing inicio/pausa + carga. → "Resuming the programme when the programme status is Rinse Hold", Page 35 The temperature is too high.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Unapproved extension installed on the water drain ing. hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 20 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
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en Troubleshooting Fault Cause and troubleshooting The spin programme Ensure that the drain pipe and water drain hose are ▶ does not start. not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib- uted.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶ dry is too wet/too spin speed. damp. Start the programme.
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 37 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 24. scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the tap. Empty the water inlet hose.
en Customer Service 18.4 Disposing of old appli- 19 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
en Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
Technical data en Mains voltage 220-240 V, 50 Hz Minimum in- stallation protec- tion Nominal power 2300 W Power consump- ¡ Off mode: tion 0,12 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 220 cm ter inlet hose Length of the wa-...
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001727954* 9001727954 (020303)