Samsung Soundbar HW-K360 And Remote Control Manual

The following also applies to the Wireless Subwoofer (PS-WK360).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

	This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
	This symbol indicates that this product comes with important literature concerning operation and maintenance.
	Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
	AC voltage: Rated voltage marked with this symbol is AC voltage.
	DC voltage: Rated voltage marked with this symbol is DC voltage.
	Caution. Consult Instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
• This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

FCC NOTE (for U.S.A):

Class B FCC Statement

The included module(s) has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

FCC Caution:

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment. To prevent electromagnetic interference with electric appliances, such as radios and televisions, use shielded cables and connectors for connections.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
    
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

DO NOT INGEST BATTERY. CHEMICAL BURN HAZARD.

The remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the remote and make sure to keep it away from children. If you think the battery might have been swallowed or placed inside any part of the body, seek immediate medical attention.

UNPACKING

Main Unit

Subwoofer

Remote Control/Battery

Optical Cable

• The package also includes wall mounting hardware.
• The Micro USB to USB adapter is sold separately. To purchase, contact a Samsung Service Center or Samsung Customer Care.

CONNECTING ELECTRICAL POWER

Use the following accessories to connect the Soundbar to electrical power.

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of main unit)

Main Unit		Subwoofer
Power Cord	AC/DC Adapter	Power Cord	AC/DC Adapter

• Make sure to rest the AC/DC Adapters flat on a table or the floor. If you place an AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

CONNECTING THE SUBWOOFER TO THE MAIN UNIT

You can enjoy rich bass tones and better sound quality by linking the subwoofer to the main unit.

Main Unit

Subwoofer

The main unit and subwoofer should link (connect wirelessly) automatically when the main unit and subwoofer are turned on. When auto-connection is complete, the blue indicator on the rear of the subwoofer stops blinking and glows blue continuously. The subwoofer's LED indicator modes are listed below:

	blue	Auto-connection is complete.
	blue blinking	Auto-connection is not complete.
	blue is not lit	Is the power cord plugged into the outlet? If not, connect the power plug to the outlet. If the power cord is plugged in correctly, check the main unit. If your main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit.

• If the indicator on the rear of the subwoofer does not glow continuously in blue, the subwoofer has not connected. If this occurs, follow the directions below to connect the subwoofer manually.
• 
  Before you begin, put the battery into the remote.

1. Plug the power cords of the main unit and subwoofer into an AC wall outlet.
2. Press the ID SET button on the rear of the subwoofer with a small, pointed object for 5 seconds.
   • The LINK indicator (Blue LED) on the subwoofer blinks quickly.
3. Press the button on your remote control for 5 seconds while the main unit is turned OFF.
4. The ID SET message appears on the display of the main unit for a short period of time, and then disappears.
   
5. While the subwoofer's indicator is blinking blue, press the button on your remote control or on the right side of the main unit to turn on the main unit.
6. The connection is complete if the indicator on the rear of the subwoofer stops blinking and glows continuously.
   • If the connection process fails, the blue indicator will flash continuously. Go back to Step 2 and start again.

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-8000S) to your Soundbar. (Sold separately)

CONNECTING TO YOUR TV

You can enjoy TV sound after connecting the Soundbar to your TV with or without a cable.

• 
  Before you begin, put the battery into the remote.

Connecting with a Cable

1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable.
2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D.IN mode.
   
   • If you have connected the main unit to a TV with a digital optical cable, you can set Auto Power Link to ON and have the Soundbar turn on automatically when you turn the TV on.
   • This function is only available when the Soundbar is in the D.IN mode.

TV SoundConnect (Linking to a Samsung TV with Bluetooth)

1. Turn on your Samsung TV and the Soundbar.
2. Select TV mode in your Soundbar display by pressing the button on the right side of the Soundbar or the SOURCE button on your remote control. (Modes are displayed in the following order: D.IN → AUX → BT → TV → USB.)
   
3. When the connection message shown below appears on the TV screen, select <Yes> with your TV remote control.
   
4. The Soundbar outputs TV sound.
   • If the TV SoundConnect linking process fails, navigate to SoundConnect in the TV's Sound menu, select Add New Device, and set Add New Device to ON. Then, try again.
   • If your Soundbar is connected to your TV through TV SoundConnect, you can conveniently control the volume with the Soundbar's remote or the TV's remote. You can also have the Soundbar turn on and off automatically when you turn the TV on or off by setting the Bluetooth POWER On function to On.
   • The TV SoundConnect (Soundshare) function is only available in some Samsung TV products released since 2012.
   • If you want to disconnect the existing connection to your TV and establish a new connection to another TV, press the button on your remote control for more than 5 seconds.
   • In the TV SoundConnect mode, the Soundbar cannot be paired or connected to another Bluetooth device.
   • Do not place electronic devices or metallic objects on top of the product.
     e.g., Wired/wireless router, set-top box, or modem.
   • Placing the product on the floor may degrade wireless network performance, depending on the floor material.

CONNECTING TO AN EXTERNAL DEVICE

Optical Cable

You can enjoy sound from separate external devices such as a BD player/game console/set-top box, etc. by connecting them to your Soundbar.

1. Connect an Optical Cable as shown in the picture above.
2. Press the button on the right side of your Soundbar or the SOURCE button on your remote control to select D.IN mode.
3. The Soundbar shows D.IN on its display and outputs sound from the connected device.

USB

You can play music files located on USB storage devices through the Soundbar.

USB port

Display

1. Connect a Micro USB to USB adapter with a male USB 2.0 Micro USB plug (Type B) on one end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar.
   • The Micro USB to USB adapter is sold separately. To purchase, contact a Samsung Service Centre or Samsung Customer Care.
2. Connect your USB device to the female end of the adapter cable.
3. Press the button on the main unit's right side or the SOURCE button on the remote control to select the USB mode.
4. USB appears on the display screen.
   • The Soundbar connection to the USB device is complete.
   • The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for more than 5 minutes.

INSTALLING THE WALL MOUNT

You can use the wall mount bracket to mount this unit on a wall.

Installation Precautions

• Install on a vertical wall only.
• For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the weight of the set.
• Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or install the unit on a different wall that can support the unit's weight.
• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
• Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on.
  • Diameter: M5
  • Length: 1 3/8 inches or longer recommended.
• Connect cables from the unit to external devices before you install it on the wall.
• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Accessories for Wall-mounting

(Wall Mount L)	(Wall Mount R)
Bracket-Wall Mount (2 EA)
Holder-Screw (2 EA)	Screw (2 EA)
Wall Mount Guide

1. Place the Wall Mount Guide against the wall surface.
   • The Wall Mount Guide must be level.
   • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.
     
2. Align the Wall Mount Guide's Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.
   • If you are not mounting below a TV, place the Center Line in the center of the installation area.
     
3. Push a pen tip or sharpened pencil tip through the center of the B-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
   • If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.
     
5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.
   
6. Use the two Screws (M4 x L14) to attach both Bracket-Wall Mount L and R to the Soundbar's bottom. For a proper fit, make sure to align the bumps on the Soundbar to the holes on the brackets.
   
   • When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar. See the illustration below.
     
   • The left and right mounts are different shapes. Make sure to position them correctly.
     
7. Install the Soundbar with the attached Bracket-Wall Mount by hanging the Bracket-Wall Mount on the Holder-Screws on the wall.
   
   • Slightly tilt the Soundbar to insert both Holder-Screw heads into Bracket-Wall Mount holes. Push the Soundbar in the direction of the arrow to make sure both sides are firmly fixed.
     

DETACHING THE SOUNDBAR FROM THE WALL

1. To separate the Soundbar from the wall, push it in the direction of the arrow, tilt it up slightly, and then pull it away from the wall as shown.
   
   • Do not hang onto the installed unit and avoid striking or dropping the unit.
   • Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the product.
   • When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as this may cause it to fall.
   • For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm) below the TV, if the TV is mounted on the wall.
   • For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely to fall.

REMOTE CONTROL

		Power	Turns the Soundbar on and off.
		Volume	Adjusts the volume level of the unit.
		Play / Pause	Plays and pauses a file.
		Skip Forward	Selects the next file.
		Skip Back	Selects the previous file.
		Repeat	Press to set the Repeat function during music playback from a USB device. OFF-REPEAT: Cancels Repeat Playback. TRACK-REPEAT: Plays a track repeatedly. ALL-REPEAT: Plays all tracks repeatedly. RANDOM-REPEAT: Plays tracks in random order repeatedly. (A track that has already been played may be played again.)
		SOUND EFFECT	You can select from 6 sound modes: STANDARD, MUSIC, CLEAR VOICE, SPORTS, MOVIE, and NIGHT MODE. - NIGHT MODE When changing a channel or music source, the volume difference between different music input sources is automatically adjusted to be suitable for listening.
		SURROUND SOUND	The Surround Sound function adds depth and a sense of space to sound. Each time you press this button, ON-SURROUND SOUND and OFF- SURROUND SOUND alternate. Each time you press and hold this button for 5 seconds, ON-TV REMOTE and OFF-TV REMOTE alternate.
		SOURCE	Press to select a source connected to the Soundbar.
		Mute	Sets the volume temporarily to 0. Press again to cancel.
		Bluetooth POWER	Press to turn the Bluetooth POWER On function on and off. When the Bluetooth POWER On function is on, ON - BLUETOOTH POWER appears in the Soundbar's display.
		SOUND CONTROL	You can select from TREBLE, BASS, SUBWOOFER LEVEL, or AUDIO SYNC. Press to select TREBLE, BASS, SUBWOOFER LEVEL, or AUDIO SYNC. Then, use the , buttons to adjust the Treble or Bass volume from -6 ~ +6, SUBWOOFER LEVEL volume from -12, -6 ~ +6. If the video and audio between the TV and your Soundbar are not synchronized, select the AUDIO SYNC in Sound Control, and then set audio delay between 0~300 milliseconds by using the , buttons. Each time you press and hold this button, ON-POWER LINK and OFF-POWER LINK alternate.

Controlling the Soundbar using Your TV Remote Control

1. Press and hold the SOUND button for more than 5 seconds while the Soundbar is turned on.
2. "ON - TV REMOTE" appears on the Soundbar's display.
3. In the TV's menu, set the TV speaker to external speaker.
   • TV menus differ by manufacturer and model. Refer to the TV's user manual for further information.
   • Only the VOL +/- and MUTE buttons will be available to control the Soundbar.
   • This function is not available when the Soundbar is in the TV SoundConnect mode.
   • Manufacturers supporting this function:
     • VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA
     • This function may not be compatible with your TV's remote depending on the remote control's manufacturer.
   • To turn off this function, press the SOUND button for 5 seconds. "OFF - TV REMOTE" appears on the Soundbar's display.

Installing the Battery in the Remote Control

1. Use a suitable coin to turn the remote control's battery cover counterclockwise to remove it as shown in the figure below.
   
2. Insert a 3V lithium battery. Keep the positive (+) pole facing up when inserting the battery. Put the battery cover on, and then align the '●' marks side by side as shown in the figure below.
   
3. Use a suitable coin to turn the remote control battery cover clockwise as far as it will go to fix it in place.
   

TROUBLESHOOTING

Before seeking assistance, check the following.

A function does not work when the button is pressed.
Is there static electricity in the air?
Disconnect the power plug and connect it again.

The remote control does not work.
Are the batteries drained?
Replace with new batteries.
Is the distance between the remote control and main unit too far?
Move closer to the unit.

The TV SoundConnect (TV pairing) failed.
Does your TV support TV SoundConnect?
TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.
Is your TV firmware the latest version?
Update your TV with the latest firmware.
Does an error occur when connecting?
Contact the Samsung Call Center.
Reset the TV mode and connect again.
Press and hold the button for 5 seconds to reset the TV SoundConnect connection.

LICENSE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

OPEN SOURCE LICENSE NOTICE

To send inquiries and requests regarding open sources, contact Samsung via Email (oss.request@samsung.com).

Videos

Samsung HW-K360 Review Video

How to Connect a Soundbar to a TV Video

Documents / Resources

References

• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Environment | Corporate Citizenship | Samsung Electronics | About Us | Samsung
• Support Home | Official Samsung Support US
• http://www.dtsc.ca.gov/hazardouswaste/perchlorate

Download manual

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Download Samsung Soundbar HW-K360 And Remote Control Manual